SCG Tech Tip: Saeco Odea Series Test Mode
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- čas přidán 11. 09. 2024
- Is your Odea series superautomatic (Go, Giro, Giro Plus, etc.) acting up? Run through a quick diagnostic of each element of the machine to troubleshoot what might be occurring. In this video, Brendan shows us how to get into test mode and then navigate through it to test each of the espresso machine's functional components.
- Jak na to + styl
We bought our Odea from Seattle Coffee Gear 7 years ago. I've been able to repair it because of your videos. I do appreciate that you offer this service not only to your customers but everyone on CZcams. You could take the approach "lets keep secrets so they have to come to us for repairs." Your openness makes me appreciate your company. Because of that, over the years, we have bought two more machines from you as gifts and will continue to do so. Thank you for your customer oriented approach to business.
I just found odea giro plus 2011 model at goodwill. Cleaned and lubricated everything. It grinds coffee but does not brew. No warning lights. Brew group motor dosent seem to be doing anything. Water goes into drip tray. Any ideas. I'm guessing brew motor has issue..guess I'll have to dissasemble to find out.
Thanks you helped me I was so mad I could not find out what was wrong but looking at your videos helped me to find out what was wrong the hole time it was the dregdrawer. All I had to do was take it out when the machine was on and leave it out for a few seconds and wow it started working again. Thanks Thanks Thanks.
OK, Now I am going to chime in. Oh, thanks for the Test mode description, very useful for all us owners of these complex machines. I DO love them, no more work than my old big machine.
ANYWAY, my Giro Plus started to falsely think it ran out of coffee beans. grinds, grinds,grinds then the error light as if it ran out beans. I have cleaned out the grinder, run the adjustment back (courser), asked for less grounds, more grounds, even run some grinder clean through it and cleaned it again, nothing has helped.
Now if it was the sensor faulting, you would think it would think it was going slower, the pulses getting slower not faster. Please your thoughts.
Also, this is not every attempt to make an espresso more like 60% of the time, a waste of coffee!
+Mark Kather were you able to fix this issue? My Odea Giro started doing exactly the same last week. I am wasting 2 out of 3 coffees since then :-(
Hey, no I did not fix the issue, just put the machine on the shelf and bought another. Saeco finally responded that it could be either the Grinder Motor or the pulse generator that is suppose to produce a pulse or pulses as the grinder spins to a, make sure the grinding took place, and b, to make sure of the speed. I was told it could be just dirty, i.e. the intermittent. Someone did respond here with the results of the same problem in another model.
BUR, like I said, I had another amchine and never got around to dismantling the Giro. Maybe this winter.
+Mark Kather Thanks for your reply!
I had my Giro serviced a couple of months ago and until last week it was perfect (it's 9 years old). I guess I'll bring it back and see what it will cost me to have them take a look otherwise I will dismantle myself (did once already in the past)
Hi. Really a very very good capsule to test Saeco Odea plus. The n’est explanation and the only one also, just to test before maintenance. Thanks a lot.Best regards.Franck
This helped me figure out what was wrong with my Saeco Odea Go. Very nice videos ! Thank you
Hey. how to clean my Saeco Odea? should I put a cleaning product or pill in the water?
thank you. excellent explanation
Thank you for this video. Excellent info.
Cool! I've run the tests on my machine and they worked fine. However the decaling is flashing and the steam button is permanently on. Any idea what might be wrong?
Thank you for the video. In the end of the video you explain how to trick the machine and rinse the brew unit yourself. How do I do this on the Saeco Odea, since there's no water coming out of the brew unit in test mode?(I want to clean the brew unit before storage of the machine).Thank you in advance!
This was super helpful! Thank you!!
Another great use for this mode is to easily empty the boiler for safe shipping :)
Glad you enjoyed it :) - Kat
How to quit the test mode?
Thanks buddy, you saved me a lot of work.
Hi great video and so nice of you to respond. I have a misbehaving Odeo Giro Plus. It has essentially 2 problems, but I'm sure they are related. 1) while brewing, it starts to run out of water toward the end of the pour (even though there is plenty of water avail). The pump starts to struggle and finally just spins, sounds like it is having trouble 'pushing'. If I turn the knob on and then off again, it seems to release pressure, then the pour continues and completes. 2) the unit fails to detect when it has run out of water--and still keeps trying to pour but with no water! I'm sure much more of this and it will fail completely. BTW, I have another matching unit (purchased refurbished from Seattle Coffee Gear) that is working great still after many years and heavy use. I swapped out the brew group from this one, and it still happens, so I know it is not brew group related. Thanks in advance.
Hello Jeremy Dill, There could be a couple of things at play: My first thought was that likely the grind setting isn’t quite right, and maybe it's set just a touch too fine. This means that as the machine is brewing, the pump can struggle to push the water through, which is when you’ll get the slow dripping that you mentioned. Likely going one notch coarser will take care of that, as the grind setting is just on the border of what the machine is able to properly brew through to give a good flow. Just keep in mind that after you make a change to the grind setting, you’ll need to brew 4 cycles to clear through the mixture of the old and new grind settings before reevaluating.
The other thought that I had was when you’ve last descaled? We generally recommend doing this ever 2-3 months, depending on your water hardness, but if it tends to be on the hard side as often as every month is fine too. You can’t hurt the machine by doing this process more often. Likely, since it is both needing to be frequently primed, and sometimes doesn’t sense that it’s out of water, this could be an indication that there’s some buildup on the water pathways.
If that doesn’t do the trick, then I would suggest bringing it in for repair, either with us or to a closer Saeco repair center if you’re not under our SCG warranty. It may be a more intensive issue like a microswitch, pump, or board, but could also be other things! I hope this helps! ~ Miranda
Seattle Coffee Gear Nice! Thanks Miranda for steering me in the right direction. I descaled a couple more times and it seems fixed! We did let it go too long without descaling last time.
Cool! This helped me figure out what was wrong with my Talea Giro. Nice videos; I'll definitely check you guys out for my next machine.
Craig Shields Excellent to hear! Cheers!
Wow, still very relevant
Yes! Great tip. - Kat
Help please, i was discaling my machine and the i accidentaly pressed the water button and ignition off when i restarted the machine it only gives small water from coffee budes only no other function is available. How to reset back to normal mode
Thanks ... this is going to really help.
Hi Brenden, We have the Saeco Odea Giro, and sometimes it doesn't do the water rinsing in the beginning it gets stuck and the lights flinker. and somestimes when you press for doing the espresso, it does the something but the espresso doesn't come down or sometimes it comes very very slow. what do you think it could be?
*Thanks Kat & Brandon* 👍 👍 👍
I have an older (2003) model Saeco Talea Giro. I ran the diagnostics on it per the video. The pump makes a weird sound in test mode and will not dispense water in test mode but it will dispense water in normal mode. Somehow (husband), got the brew group stuck in the working position, so I put the machine in test mode and returned the brew unit to the home position, then ran the rest of the diagnostics. I shut the machine off and then back on and tried to make a cup of coffee. The machine grinds the coffee, the brew unit starts moving, the pump makes the regular pumping noises but no water comes out of the of the spigots and then the brew group makes a very loud popping sound and the red exclamation point comes on and starts blinking. Any tips?
Hello Brandon, I have and Odea Go that as less set-up than the Giro. I read in a forum that the grinder should run for about 11 to 12 sec and my grinder run for about 5 sec, the coffee gets out weak in my taste. Do you have idea on how to adjust the grinding time?
Does this machine have auto rinsing before shutdown? Like delonghi espresso machine has... Thanx
Thanks a lot for this video !
What part should I be looking for if I don't here the click when pushing the main button at 10 o'clock ?
My Odea doesn't pour the water anymore (coffee or steam). Thought I was the pump, replaced it but same result (pump seems to force like if the water could not pass somewhere).
Hi and thanks for the great video. I a have a problem with my Odeo Giro that I am hoping you can help me with. In the middle of grinding, it completely shut off. The machine is still plugged in (I have tested multiple working outlets) and the on/off switch is still depressed to show it is on, but no lights, no indication at all that the machine is on. Did I blow a fuse on the machine or do you have any other tips or pointers?
Thanks!
Hello there, thanks a lot for this video. I´m not sure if you are still checking the comments. Could you tell me, can I by any chance shut the red decalcification led lamp out? after I didn´t finish the descaling process correctly to the end. Since that time, the descaling lamp keeps on and the machine could not make a single coffee any more. And we are using the Saeco Odea.
thanks for your very good video gr Peter
Don't know if this thread is still viable, but here goes. BTW, I have downloaded the parts manual. I have started getting rapidly flashing red led's and a failure to grind. The grinder starts then stops. When I put my Giro into test mode it will start to grind, then stop. In the video you noted that the water light flashes with revolutions of the grinder. Mine doesn't. I hear the motor wind up, then just stop. You mentioned "It's getting that signal". What part is "getting that signal"? Is it part #181540900, the electronic board with HAL506 sensor? Thanks.
Thank you, this helped me fix my stuck brew unit
Helped me fix it again!
I have same unit. Test mode showed no issues as in the video. Problem I'm having is sometimes it will grind but not finish or make the coffee. Occasionally it will try to go thru the cycle but then the brew group will pop out. Any idea what it could be?
Thank you, tested and it looks like the brew unit isn't moving like it should - bummer!
Hi guys, running my SAECO ODEA GO SUP 0310 on TEST MODE I don't hear that "click" of the "Solenoid Valve". I'm going crazy here cause there's no part called "Solenoid Valve" on the machine's diagrams. Would it have a different name? Could you show us on a video or at least a diagram where this valve is? Or any other suggestion on how to test this specific problem and to address this specific part to replace it? That's the only problem I'm encountering. I would really appreciate your help. Kindest regards,
GUS
Hi, I'm George of Argentina and possess this machine does not work selector amount of coffee to be ground, that is always lit in the middle of coffee, and I can not choose mild coffee or strong coffee. Can you tell me what the problem may have or tests done to see if it can work. I appreciate your answer. George.
Very interesting video!!! Thanks for sharing your knowledge with us!!! :0)
Hi from BRazil, folks ! I have a Talea Giro Plus, mine is something messed up!
Two lights flashes all the time "the descalcifier" and the light above... I did the test you teach us, and I notice that the water wont goes hot !!! Any idea? or something goes bad forever? Thank you
Thank you for this video. Much appreciated. Can you shed some light on an issue I'm having on my Odea Go SUP031O. The machine brews coffee fine but turning it on is like trying to solve a puzzle. Nothing happens when you first press the power button. I usually have to open and close the dreg drawer a few times to get it to "wake up". Sometimes that is not enough and I try pulling the water tank out and back in, or the lid to the bean hopper off and on. Once it wakes up, it is fine. My service provider told me it is an electronic board issue and that it is not worth fixing and to replace the unit with a new one. I like this machine and would like to try to fix it. What is the part number of the control board that I would need to order for this machine. I see there is a board behind the dispensing area in front of the machine but there is also a board adjacent to the first one (schematic 32 Power Board and schematic 14 CPU + Faucet Board). Can you please direct me as to which board I would have to replace. I appreciate your help.
Hican you pls help me? After descaling I press the steam botton for 6 seconds, Now the Hot water/steam button light still on and have interval of 60 about seconds with water come out from the dispensing head. How can I fix it? no explanation are in the manul. thanks in advance Simone
Hello. I need help
So a week ago I got a Seaco Odea coffee maker,it was a present for my birthday. The other day I made 2 coffee's,everything was perfectly fine. On the next day,the machine wouldn't make anymore coffee. When I turn it on,this icon that looks like a key,is flashing - green color. I know it shouldn't flash,it should just stay on. According to google:
Flashing quickly (multiple times per second):
The machine is too warm, dispense some hot water to cool down the machine.
There is not any hot water..? I did change it,tried anything but it just won't stop blinking. Please any fix for that? What should I do?
my machine turns on but I can't do anything with it. No buttons do anything. when it's not in test mode it's a red explanation point, that does not blink, just stays red. when it test point same thing but the other icon is green, help! thanks
Thanks Kat and I want to ask how to quit the test mode ?
Me too I want to know how to quit the test mode?
My machine grinds little coffee. and the coffee comes out weak. I tried to make several coffee cycles to see if it regulated automatically, and it remains the same.
can you help me?
Hi seattle coffee gear!, between these two coffee machines which advise to buy; saeco odea go or breville esxl-800. I would appreciate your opinion. Thanks! :)
Hello, I need some help with my coffee machine Saeco Black Go. I made your test, but it still doesn't work. Looks like everything is fine, but it doesn't work. Can you please contact with me? Please 🥺
For some reason mine won't go into test mode. Any ideas why?
i have the same problem as well... I dont know how to turn off test mode? anybody knows how?
my Odea giro plus just broke down first time after 7 years. Grinder doesn't work. I don't get 120v out of the board to the grinder.....I need a new board :((
Hello, my brother gave me the ODEO Go. From the first uses, I put the grinder in the minimun, but the caffe was very smooth and watery. The grinder adjustment only allows you a half turn, and it was still not enough. I pulled out the container of coffee beans unscrewing a screw of the container, and you can get out the ginder regulator and move another half turn clockwise and put in again. This allows you finer grinder setting.
Now, the coffe is tasty.
I would like to ask you if this can cause any malfunction in my ODEO? Or Is it posible to make a video doing this adjustment from you side?
Best regards.
Hello Andoni Cadenato Velasco, It sounds like you recalibrated your grinder to a finer setting, which should present no real issues to your Odea if done correctly. Moving the burrs too close together can cause them to wear more quickly, so any calibration should involve moving burrs together to the point of touching and then backing them apart again a small amount. We don’t typically advise doing this at home and suggest it being done in a service center so a technician can be sure the process is done correctly. - Teri
Andoni Cadenato Velasco did you ever get this sorted out. Im having the same problem. Mushy pucks
I have a problem with my Odea Giro that I haven't been able to solve. Periodically, the pump can't push water through the brew group. Water can still come out the steam wand but not the brew head. The machine will behave this way for some time. But then randomly it will work fine. I've taken it in for servicing, but it aleays works when I turn it in at the repair shop. Any ideas?
Thanks for the videos. They're very helpful!
+squeegeegee - I'm having this same problem. It was working intermittently, but now not at all. Steam and hot water work fine, I can hear the pump functioning, but it makes a staining noise when switching to coffee, like something's blocking the water flow. Cleaned and tested the brew group, seems fine. I'm thinking the blowdown valve/solenoid valve?
My Odea machine grinds the beans, but then doesn't send them to the brew group. It discharges the dry grinds. Any suggestions?
RubinDrensen
Hi again, now the steam water light is flashing, i feeling I have to check it in the bin.
Help. My Saeco Odea has a pump issue. I’ve manually primed and there is no blockage.. it makes a loud noise. It made a cup yesterday..
Had similar problems. Mine has had a blockage near the sprout, where the one stream of coffee splits into two. The previous owner never turned it off so the machine never had the chance to rinse itself
Thank you so much, I learned alot from your videos, one question though, have any ideas what can cause the steamer nozzle to lose water mostly while coffee is being brewed?
I love dearly my odea giro. she's perfect.
to whom it may concern... the problem was a deep cleaning issue solved by service, the regular cleaning i'm doing was not enough, started using brita "distilled" water hoping it won't reoccur
Thanks for the video I had a guess of what was wrong but test mode showed I was incorrect.
I am having an issue with the pucks in the dump tank being more like coffee grind soup. It started all the sudden, one day it was fine the next it was a watery mess... but haven't been able to find any info on what the issue might be. I thought maybe it was the gasket on the piston that was not allowing full travel but after running it to brew position and opening it up I can see this is not the case.
If you have any insight it would be appreciated. Thanks.
Jessica Conklin I have had that happen before also. It was always that not enough coffee was dispensed. Does it seem as if the grinder doesn't run as long as it did? The machine I saw this on was an Expelia, it has a screen so a way to get into the program and up the pulses on the grinder. My guess would be the pulse generator on the grainer went south, which is all I can think of for my error on my Giro also
Someone’s advice was to adjust the grind. It may be the wrong setting.
Hi,
Great video thanks.
I have a problem with my Odea. The coffee is coming from the back instead of my cup
Never had that before.
Hello Esther Adam, It may be best to contact your local service center. Generally, when the machine is leaking coffee, it tends to be a part inside the machine. However, there is one other thing you can try before resorting to that, and that is to make sure that the brew unit is clean. Occasionally the screen can get clogged to the point that the machine can’t push through the grounds. To take off the screen, you can walk through the video for the thorough cleaning for the brew unit: www.seattlecoffeegear.com/learn/videos-home/ask-the-experts/saeco-superauto-brew-group-tips. ~Miranda
Hi there,
I run the safe mode as shown in the video, but now both top and bottom lights are flashing alternate without stopping. What should I do? There is no coffee so it can't be clot beam. Do I have to exit safe mode? And that's why the lights are flashing? Please help me here...
Thanks
Miguel
Hello! if you’re still in test mode, you should certainly exit out of test mode. You can do this by powering off and then powering back on. If the alternating lights clear, great! If not, it could be a clog in your grinder, or it could be something else that needs some repair. It’s hard to say without having the machine in person to evaluate, so you could contact us to set up a repair, or you can contact Saeco for a closer repair center: 800-933-7876. I hope this helps! - Miranda
Thanks it helped!
Hello! I LOVE your channel!
I bought a used Odea Giro today. It was working, but the coffee wasn't to my taste. I tried to change the grinder adjustment, and then... It won't make coffee. I press the cup button, it makes a noise, and then the upper and lower LED flash alternately. I cleaned the brew group and put it back, the same problem. And in the test mode, everything works except the grinder. Is it possible that the grinder got clogged up because I've set the grinder too fine? How can I unclog it?
And the grind-consistency-change-thing doesn't seem to turn, the key just slides over the head of it.
I disassembled the machine and cleaned the grinder. Because there is no grinder sound when I press the button, could it be the electromotor of the grinder?
SHIT SHIT SHIT SHIT SHIT!!!
I tried it once more in test mode, but without the plastic and all the covers. I tried everything, everything worked. Then I tried the grinder. Guess what, WHITE SMOKE COMING OUT OF THE MOTOR.
Hello N3ssaya, Prior to the white smoke coming out of your motor I would have suggested: if the upper and lower lights are flashing as you’ve described than you likely have a grinder clog. You will need to try to press down and turn the grinder adjustment key to move the grind setting to the largest dots for the coarsest setting. You can also clear out any beans/grounds in the grinder chute above the brew unit and in the grinder with something like canned air and perhaps by vacuuming them as well. It will take about 3-4 cups for the new grind setting to be in full effect, and hopefully push through the clog. You can then adjust the grind back down to perhaps the middle setting once the clog is clear. Do keep in mind that an oily, dark roasted bean (anything with a shiny surface) can clog the grinder in this manner and so a dry, matte finish bean is best. Also remember that moving to a finer setting should only be done with the grinder running, so you will need to position the lid over the magnet to trick the sensor, press the grind button, and then press and turn that grinder adjustment key. Only move about one dot at a time to prevent clogs, and brew a few cups to see the grind in full effect before adjusting again. However, with white smoke coming out of your machine it may be best to take it into a service center. - Teri
my brew unit does not want to get back in after clening
hello thank you for the video. i have giro plus and the temperature of the coffee is 140f (60C). please help
Hi. Thanks for the great video.
Do you know how I can fix this problem on my Saeco Odea Go:
When brewing coffie, hot water is leaking out of the steamer "wand" (the one that makes steam for heating milk). Is it a 'seal/packing' in the steaming/heating part of the machine that needs to be changed, and du you sell parts for that?
Thanks.
Ps, I have tried to descale the machine with cirtic acid, and it didn't seem to help. Actually it made it a bit worse, so it leaks a bit more hot water when brewing coffie.
Hello stahlw, I spoke with one of our techs and he said it sounds like your machine is in need of a tune-up and that the o-rings in the steam valve probably need to be replaced. Instead of simply replacing the o-rings, it might be best to take your machine into your local service center for an overall tune-up, just to be sure everything else is in good working order. ~ Sarah
i have two of those machines in the video they are great i also have breveille coffee machine witch i use every day all three from the road side they just needed a good clean to get them going again
Hi I have a question about my odea,I hope it`s not to late to ask!So my red indicator light for decaling is flashing,I did decaling circle couple times and nothing haprens(I was doing it with saeco decaling fluid).The machine is working and still making great espresso but the light didn`t stop !!! Thank you
+daniel kirev Did you press and hold steam button for more then 6 sec.?
yes I did! :) I didn`t do the decaling for the first time I bought my Saeco before 4 years,but this time the red flashing light don`t stop.
Super helpful. Thanks for sharing!
On my machine, turning on the steamer results in water collecting in the drip try inside the machine. Nothing comes out of the steam wand.
In test mode I don't hear anything when I test the Solenoid Valve. Nothing happens when I run that test.
So, I assume that's my problem. Is that actually the "Blowdown" valve? (I'm looking at a parts diagram for the machine and I don't see a solenoid valve)... thanks!
Hi greenguy97, interesting question! I would suggest running a paperclip up the steam wand to see if there's just a blockage, then maybe it will push water through without an issue. But if that won't fix it I'm not sure what the problem is exactly. It's not necessarily the blow down valve so it would likely need repair.
Ayuda mi odea hace un tiempo no funciona vaporizador, y ahora prendo la cafetera y solo parpadea rapidamente la exclamacion
After descaling my Saeco Talea Giro plus 2 the red descaling button is fixed on and I can not do anything. The test mode works fine, and the machine was working fine before I descaled it. It seems that something needs to be resetted, but I do not know how
Hello Pablo Tebas, Unfortunately, there isn’t an easy way to reset the machine when you’re in descaling mode. These machines just need to go through the whole cycle without being interrupted, so if you’ve already done the descaling portion, you can just use clean water. I’ve heard it taking as many as 12-15 tanks of water to run through, which can be frustrating, so sometimes “tricking” the machine by putting in a full tank of water to rinse, and as it starts to continue the rinsing, you can pull out the water tank, causing the machine to think it ran out of water. It may take many times of doing this, but eventually, the descale light will clear. - Miranda
hi.i like very much how you explain things . i have a giro myself and i have a strange issue regarding the blockage of the brew group . After the 1st block i did unblock it , but after 2-3 coffes is blocked again . i tested the group and in the test mode worked ok. what could be the problem to my giro ? is is the brew group or other component ? thanks in advance.
The best suggestion we can make is to try to clean the brew unit thoroughly, by cleaning the screen. You can watch the CZcams video here: SCG Tech Tip: Saeco Superautomatic Brew Unit Disassembly
If this doesn’t work, it’s hard to say without seeing the machine in person. While it sounds like the gear is working properly according to your testing, it could be the brew unit that’s having trouble, or the motor/gear is encountering some strain. If you’re in the area, you could bring it in and we can take a look at it and give you an estimate, or you may want to find a repair center closer to you by calling Saeco directly. - Miranda
hi, thanks for the fast answer.
i did some research and after cleaning again the brew uinit i discovered that the disposal sensor was all covered up with rust , i cleaned that , reassambled the machine and now it`s working again . Thanks again, i couldn`t do it without your help.
ciao.
does anyone know how to quit the reset mode? the forget to explain in this video how to quit from reset mode. Please help..
My grinder sounds jammed. There seemed to be a bean stuck between the white teeth of the grinder. I removed and then see metal about size of bean, not sure if metal and if should be there as it is difficult to see. Any videos of inside the grinder or tests to see if still good but just jammed.
This sounds like a pebble/rock made it's way through the roasting process and ended up in your grinder. This is somewhat common. Once a pebble makes it's way through the roasting process they look incredibly similar to a roasted coffee bean. The grinder assembly in the Odea is particularly deep in the machine, it's probably best to just take it into a Saeco Certified Service Center and get the whole grinder assembly tested and the ceramic burrs looked at. The outside panels of the Odea/Talea series are quite difficult to work with if you've never removed them before, which is why i suggest going to a Service Center. I hope this helps! - Brendan
Mine's having the same issue. I started it up into test mode and tested the grinder. It sounds jammed and won't grind. Other than that everything else works fine. I found a CZcams on how to observe the grinder after taking it out of the Odea Giro but none on taking it out. Is there a set of instructions or a video of the tear down process?
Hi Seattle Coffee Gear,
I have a Giro Plus and I need to reset my dregs level somehow. It shows the ! when there is only one or two dregs in the basket. Is there a way to reset the level?
Thanks for any help.
When you get the alarm to empty you dredge box, it needs to be removed from the dredge box sensor for at least ten seconds. The machine does not measure the weight of the dredge box itself, instead, it's programmed to tell the user to empty the box every 13 shots pulled. If this does not remove the '!' then the alarm is representing an issue elsewhere. - Brendan
Seattle Coffee Gear
Abdul Latiff Md Ariff in
well it's probably no more relevant, but for other readers... sometimes the press plate gets dirty because of the steam, I just clean it with my finger
Thanks for your tips but can you explain how to get a higher temperatur because its to low even when it was new.
That's in the software; you'd need to have a tech look at it and change it. - Kat
Hi guys, sorry to bother again but any comments on an alternative name for the "Solenoid Valve" in the "parts diagrams"?!
Thanks!
agustin palmiotto Hello! It is sometimes referred to as a "blow down valve" Does this help?
Hello, I did everything in the video and everything works perfectly, but when i try to make coffee only a little bit of coffee comes out and then the machine discards the beans in the container and the exclamation mark turns red. It doesn't blink. After i let water come through the steam wand everything looks perfect again... until i try to make another cup of coffee. I took the machine to a service and they didn't know what to do with it. I don't want to throw it away just like that. Please help
Hello just2garfield! Most likely, the grind consistency is just a little too fine. By changing the grind setting to 1 or 2 notches coarser, then running about 4 brew cycles to clear through the mixture of old and new grind settings, you will likely find that the machine is able to brew properly. The grind consistency is very important to how easily the water can flow through the grounds and will be different for every bean/machine combination. The type of grind needed can even change as the machine is used over time, if you get a new bag of beans, or as the beans age. If you cannot get this to clear through you may have a clog, at which point you may need to use a vacuum or air compressor to clear out the clog. Try changing the grind setting first and you will probably see the improvement you’re looking for! - Miranda
Seattle Coffee Gear Hi! Thank you for your prompt answer. I did as you said and I changed the grinding to the coarsest setting. I did make a cup of coffee and at the second one no coffee came out at all. I tried again and again, but the machine does the usual cleaning when it spits 2 drops of coffee and then it sounds normal and everything looks normal except that no coffee comes out.
just2garfield, It could be that you have a clog in the grinder. If the grounds in your dump box are still well-formed pucks or are watery, then likely either the setting is still too fine for your beans, or there is a clog. If the grounds are completely dry and not a well-formed puck, then you’ve gone a touch too coarse. My best bet is that there’s a clog in your grinder though. You can try vacuuming out the grinder and where the grounds drop from the chute into the brew unit, and use an air compressor to try to clear any clog in these same places. If you’re still having an issue though, it will likely need some repair. - Miranda
gostei muito pela explicação
I have the Giro Plus. Lately, the coffee grind (in the waste bin) at the end of the cycle is watery and mushy, not like the pancake shape like normal, and coffee taste weak. What maybe wrong and how I can fix it? Thanks.
Hi Watler, The first thing to look at would be the dosage. Make sure you're dosage has 3 out of 3 selected for the maximum amount of grounds. This is the only way to get a unified puck.
Also, check your brew unit o-ring. When was the last time this was changed? If the brew unit o-ring is not making a proper seal, water will end up in the dredge box because that is the path of least resistance. Sometimes the brew unit o-ring doesn't need to be replaced entirely, just removed and cleaned because the oils of the coffee have a tendency to build up there. While you're there, i would also take a look at the brew unit screen and make sure that looks clean.
Hope this helps!
-Brendan
Seattle Coffee Gear Thanks for the very quick reply. Really appreciate your help. I will check out the o-ring. Have not replaced since 3 years ago. Where can I buy spares for Odea? Yes, that maybe the issue as I saw more than normal waste water in the catch cup, along with the mushy coffee waste. BTW, what do you mean by dosage has 3 out of 3 selected? If you mean selecting the strongest brew by having all 3 green lights on, yes I do. Again thanks. I have subscribed to SCG and I enjoy my Giro Plus coffee.
Walter Li Brendan, one more question...I also found more than usual unused coffee powder when I remove the brew unit (outside of the brew unit and when I shake the brew unit), so much so that my coffee drink is weak. Could this issue caused by the o-ring as well? I will check SCG if it sells parts. Thank you.
Walter Li The Brew Group o-ring can be purchased through Seattle Coffee Gear when calling 866-372-4734 and referring to either the product description (Brew Group o-ring) or the product number PRT119C8163.
The strongest dosage is indeed the three coffee bean lights in the center of the selector dial. You need 3 out of 3 selected for a good puck.
There is a common break with the Odea/Talea series and that is the grinder chute. A lot of times when this breaks is causes grounds to fall outside of the brew group grounds funnel. Take your brew unit out and take a look up at the grinder chute. Does it feel secure? Or does it move around freely? The grinder chute needs to be mounted to the grinder securely in order to work properly. If the grinder chute does feel unsecured? If it does, i would suggest taking your machine into a Saeco Certified Service Center because this is an extensive repair. Getting to the grinder with an Odea requires disassembling most of the machine.
Hope this helps!
-Brendan
Could you tell me how to turn off test mode please? Great video, but I need to turn off test mode.
Switch off the machine as normal using the power button, when you want to power up again just press the power button. Test mode only works when you depress the steam button at the same time.
Hi, Does the Odea Go have a fuse? Our machine was working well and was in standby mode when we had a power failure in the house. Now the machine won't start. Anyone know the reasons / have any solutions? Thanks
Sounds like the power board might need to be replaced. We recommend having a tech take a look at it.
Thanks for the response.
great video, die the pump test and it will pump for a second then hum. tested grinder and no grinder. is the machine done?
Hi Juan, feel free to contact our support team: support@seattlecoffeegear.com
Seattle Coffee Gear I fixed the issue. Disassembled, cleaned, and freed up some grinds from motor. she is back up and running.
Whoo!
Thank you for this video. It allowed me to troubleshoot it on my side and able to repair my machine. I really appreciate the assistance you provide. #1 in my book!
Hi
I have a small problem with my Saeco Odea Giro Plus. When I try to make a cup of coffee the stuck brew unit is moving away. I can't explain the whole problem in words... it's just really weird. So here's the link on the video how it looks like... czcams.com/video/g82EzJJEu8Y/video.html
Do you have any idea what could have caused that problem???
Thanks
Alex
Hi Alex, Thank you for the video! Unfortunately, it's hard to say what the exact issue is without physically seeing and checking out the machine. There may be an issue with the brew unit motor or microswitch which is preventing the brew unit to function properly. If you're local to the Seattle area, we would be happy to take a look at the machine for you! Otherwise, I would suggest contacting Saeco to find a local service center. Saeco can be reached at 1-800-933-7876! - Haley
My puck light and descaling lights flashing why is this?
How do we fix it
Turn the machine off and back on again - Kat
*Hi Brandon*
*Hi Kat*
😆 😆 😆
I have too much water in the coffee beans container
Maybe clean and lubricate the piston and rubber o-ring of the brewing unit. Vaseline will do
Wtf with the audio
Thank you guys, very useful! D'u know how to stop the machine to clean itself every damn time it goes out of the stand-by mode? thanks
btw try this coffee beans if you can find them: hardyespresso.com/
Unfortunately, there is no way to stop the machine from doing that. It is for the good of the machine! - Steven
Seattle Coffee Gear oh, that's a pity, thanks anyway. Really I also have an older Odea Giro, and it doesn't do that (and it also makes a better coffee).
Seattle Coffee Gear Hi, probably I did something wrong but after descaling my Saeco Odea Giro the green hot water button keeps flashing and I cannot get out of that mode. How to rest the machine or to get back in a coffee making mode?Thanks for a quick answer, I need my coffee.....
Frans Lampje It sounds like you are still in descale mode and just need to reset the descale counter. With the machine turned on, press and hold down the water droplet button for about 15 seconds. This should reset the counter and let you start brewing again! - Teri
Bollox, you don't have an idea how it works. Stop make a video