Cat SIS 2.0 Training Video | Empire Cat

Learn how to navigate the new and improved Cat SIS 2.0 platform!
Cat Service Information System (SIS) is the electronic service tool that covers all information for Cat products from 1977 to today.
Training Topics in this Video
0:00 - Introduction
0:45 - Header Icons
2:00 - Navigate and Search
4:51 - Search Results
7:57 - Refine by Product
8:47 - Product Configuration
9:33 - Parts Tab
10:12 - Parts Detail Page
12:40 - Systems and Components
13:37 - Shopping Cart
15:39 - Empire Contacts
Want to get started?
For users in Arizona or SE California, we can help get you access and training here: www.empire-cat.com/online-too...
For all other locations, find your nearest Cat Dealer here: www.cat.com/en_US/support/dea...

[@Guitarsncadillacs]

Can you explain why, when I have an engine serial number AND arrangement number, the catalog still shows multiple part numbers for one engine? I cannot believe that one engine will call for 8 different water pumps, two different oil pumps and 7 different injector numbers. The Cummins catalog is much more simple.

[@empiresouthwest]

Thank you for your feedback. We can help answer your questions, but need a bit more information, please contact our trainer at [e-mail].

[@jdegeorge021289]

Its absolutely infuriating... C15 engine showing two water pumps both active numbers both available through Caterpillar

[@namogroup]

@@jdegeorge021289 It probably depends on the engine's arrangement number. Caterpillar builds for world wide applications so there might be differences in some components depending on the altitude and temperatures of the country of destination.

[@krisheikes9219]

You have the ability to move a slider and isolate it to purely the "as shipped" items for that machine.@@jdegeorge021289

[@marcoparada6652]

SIS 2.0 is a poorly engineered search portal. I've succeeded in finding filters easier on GOOGLE than on the SIS 2.0.

[@namogroup]

Caterpillar should have asked Google to build SIS 2.0 😅😅😅