Is being a Customer Success Manager right for you?

Sdílet
Vložit
  • čas přidán 6. 09. 2024

Komentáře • 31

  • @Noor-ci7mx
    @Noor-ci7mx Před 7 měsíci +9

    As an introvert, it will be a challenge but In Sha Allah. One day ❤️

  • @stancilpremium
    @stancilpremium Před 2 lety +27

    As a professional working to transition into customer success this video was very encouraging to see. I possess each of these qualities, and skills, but now I am working hard to market my skills and make this transition. I remain encouraged!

    • @busi.global
      @busi.global Před 2 lety +11

      Wishing you all the best Chris, I transitioned to a Customer Success Manager role in 2018 and it has been the best decision I’ve made in my career so far.

    • @stancilpremium
      @stancilpremium Před 2 lety +4

      @@busi.global That is awesome to hear. I appreciate the encouragement, thank you!

    • @stancilpremium
      @stancilpremium Před 2 lety +15

      @@busi.global Update: I got a CS job!!!

    • @busi.global
      @busi.global Před 2 lety +3

      @@stancilpremium yayy 💃🏾💃🏾💃🏾 Congratulations 🥳

    • @tanyabaysmore1040
      @tanyabaysmore1040 Před 2 lety +4

      @@stancilpremium Congrats!! I'm thinking about transitioning into CS. How did you do it?

  • @neenasharma8
    @neenasharma8 Před rokem +5

    Trying to switch my career into this role and came across your video. Super informative and useful tips. Thank you, much appreciated 😊

  • @gee_ruiz
    @gee_ruiz Před 10 měsíci +1

    Just applied to a customer success lead position, which would be a huge leap for me financially 🙂
    I am hoping to land it, as I really do believe I love giving people a solid customer experience.

  • @gags2008
    @gags2008 Před 2 lety +5

    I am looking into this right now and my background is from technical PMO. Good job. Great info.

  • @SriRam-fp1kt
    @SriRam-fp1kt Před 2 lety +5

    Fantastic content, looking forward to more

  • @ShaluGMaiti
    @ShaluGMaiti Před 2 měsíci

    Thanks. Needed to hear that. I don't like people but I am really good with problem solving. confused..

  • @wendiwilliams7081
    @wendiwilliams7081 Před 11 měsíci

    Love this! Thank you 🎉. I am in the middle of chosing Customer Success Manager or Scrum Master and I wish I knew which path to go. Ahhh🤦🏾‍♀️

  • @oneeyedpapi8058
    @oneeyedpapi8058 Před 11 měsíci

    I LOVE PEOPLE ❤

  • @miguelmolano6611
    @miguelmolano6611 Před 2 lety +4

    I'm currently working in a customer service role, kind of like a call centre and I have been approached by a cleaning company for a CS Specialist role. I tick all 4 boxes but I'm not sure if this is for me, I'm hesitant to fully accept it even though I hate my current job and I'm desperate to change it.

    • @tigerlilyy9779
      @tigerlilyy9779 Před rokem +1

      Hope you went for the opportunity!

    • @miguelmolano6611
      @miguelmolano6611 Před rokem +1

      @tigerlilyy thanks. I went to the interview and it didn't feel right, like I would outgrow the position and the company in the first year. I was supposed to go to a second interview but never heard back from them so 🤷

  • @ShondaD_
    @ShondaD_ Před 10 měsíci +1

    When she said " if you don't like talking to ppl day in and day out" I knew my answer right then,,,Nope😂

  • @naintitoria2238
    @naintitoria2238 Před rokem +2

    Which one is the best website to land a remote job in this profile ?

  • @JustAGrl007
    @JustAGrl007 Před rokem +1

    I wish I would've heard about this position before these customers wore me out making less money 🙃

  • @RUTHRAR-uz2vu
    @RUTHRAR-uz2vu Před 10 měsíci

    It is IT job or BPO

  • @lucyavila9299
    @lucyavila9299 Před 2 lety +1

    Do you need a degree?