Kotak Bank - Spirit (Improving their customer service)

We bring you a look into Kotak Bank's exciting new initiative, Spirit. See how Kotak is improving their customer service with the launch of their score card. Katchlight Studios worked closely with Kotak employees to bring you an in-depth understanding of Spirit and the steps being taken to implement it across all bank verticals. Discover the importance of each step in the process and how it's driving the improvement of the Kotak brand. Watch now and see the expertise of Katchlight Studios in capturing the essence of Kotak Bank's vision.