How to do Gemba Walk - A Step by Step Guide

This is a step-by-step guide on how to conduct a gemba walk. There are 8 points with a detailed explanation of the purpose of each point for an effective gemba walk.
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✍ Here is the transcript of the video
A Gemba Walk is a structured process that involves several key steps.
Here's a brief guide on how to conduct one:
▶ 1. Preparation:
Before the walk, clearly define its purpose. Are you focusing on a specific process, looking for waste, or assessing the effectiveness of a recent change? Knowing your objective will guide your observations and questions.
▶ 2. Schedule:
Gemba Walks should be regular, ideally weekly. This frequency allows for consistent observation and follow-up on previous findings or implemented changes.
▶ 3. Walk the Floor:
During the walk, observe the actual work processes. This is not a time for problem-solving or making immediate changes. It's about gathering information and gaining a deeper understanding of the work being done.
▶ 4. Engage with Employees:
Talk to the people doing the work. Ask open-ended questions to understand their perspective on the process, challenges they face, and ideas for improvement. Remember, the goal is not to judge or blame, but to learn.
▶ 5. Take Notes:
Document your observations, insights, and any potential issues that need to be addressed. These notes will be valuable for follow-up actions and future walks.
▶ 6. Follow-up:
After the walk, review your notes and determine the next steps. This could involve deeper analysis of a problem, planning a Kaizen event, or implementing a suggested improvement.
▶ 7. Feedback:
Provide feedback to the team. Share your observations, commend good practices, and discuss potential improvements. This feedback loop is crucial for continuous improvement and employee engagement.
▶ 8. Repeat:
Gemba Walks are not a one-time event. They should be part of your regular management routine. Over time, you'll develop a sharper eye for waste and a better understanding of how to drive continuous improvement.
▶ Conclusions
Remember, the goal of a Gemba Walk is not to find fault, but to learn, identify opportunities for improvement, and engage with your team. It's a powerful tool for driving Lean manufacturing principles in your organization.
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