FAQ: 1) How did you successfully contact IHS? Answer: Their email usually bounces back. So, we kept calling their number and when we successfully got through, they took our complaint and sent us an e-mail afterwards. Here’s the number: 03003307693. 2) I paid IHS and worked for over 6 months as a carer (and met all the criteria you mentioned in the video) but I am now on another type of visa. Can I still claim? Answer: YES!!! Just ensure the details you fill in for visa type aligns with the period being claimed. Hope this helps. Thank you for watching. Hope you found it helpful 😊 Kindly LIKE and SHARE this video; don't forget to SUBSCRIBE and COMMENT. See you in the next video ❤
Hi do they consider average 16hours per month like January February or they consider months salary wise( our salary slips come as 16th June - 15 July like this). Please guide
I arrived in the UK as a student in 2021, and my wife and children joined me as dependents on my Tier 4 visa. My wife started working in healthcare in March 2021 and was granted a Care Tier 2 visa in 2023. At that point, my children and I became her dependents. We paid the Immigration Health Surcharge (IHS) when applying for the Tier 4 visa, but not when we switched to the Tier 2 visa. When making a claim, should we use my wife's work details from her employment between 2021 and 2023 while I was still a student, or should we use the work details from 2023 that led to her sponsorship? The work was with two different companies. Thank you.
Hello 👋, You should use the details that match the visa you are claiming the IHS fee for. That should be when she was your dependent 2021 to 2023), in this case. You didn’t pay any IHS from 2023 after her sponsorship so, you have nothing to claim there. Hope this is crystal clear 😊
I work directly with the NHS. Me and our son depends on my partner (who is the main applicant but doesn't work in the social and health care sector). Will he and my son also qualify for a refund? Thanks for this helpful video.
Yes; I think you should give it a shot. The requirement is an average of 16 hours per week for a 6-month period. So, hopefully you have more of the 20-hours week period which will make the overall average per week go above 16hrs. All the best! 🙏
I just can't find my IHS N0 & I'm not even sure they sent me a confirmatory Email. I didn't save the application forms either, neither did I print them out! It's no longer on their site because payment was since Nov., 2022! So, please, how else can I retrieve my IHS N0? Thanks.
Hello, They would have sent you an email when you made payment for IHS. Go to the email you used and search for the email by typing “IHS” and see if the mail pops up. You can also check for the email you got after completing your application, it might be there. The number usually begins with “IHS”. Hope this helps.
What you need to do is to watch the video again 😃 You will NOT be paid in full; you will get a quarter of what you paid and will need to reapply again if you continue to meet the criteria. Everything is well explained in the video. Cheers!
top notch video, well explained. Lets say you started work oct 6 2023, but ur payslip and pay comes one week after that is 20th oct 2023, will d person wait till april 6th or april 20th 2024( 6 months) before they apply?
Hello 👋 I’m glad you found the video helpful. Like I said in the video, you will need to upload payslips for 6 months. For the scenario you gave, my advice will be to wait till April 20th when you have the complete payslips. Hope this helps 😊
Thanks Dee. From the date of application to the day the money entered my account was exactly 5 weeks and 4 days. I’m sure the timing will vary for different people but should normally not exceed 6 weeks.
@@GrayShores will they send all money in one instalment or different instalment suppose I paid 1800 and I got today 312 will they pay all within 2 months or just I have to apply again for next instalment guide me please
Ha! Did you even watch the video? 😊 I stated that you will be paid in instalments so, you need to apply every 6 months. Please watch the video (without skipping) if it’s still not clear to you.
hi yeah, i got a mail of ihs payment will be done in 6th weeks on 1st of september 2023 and today is 12th of october and my ihs refund is not paid yet so what should i do ? and second thing when they make payment do they sent confirmation email as well that your payment is done ? pls reply it’s important
Hi Munish, The payment usually comes in within six weeks after they approve your application. Sometimes, it comes in a bit later depending on the account used and all. Kindly check the account you used to make the initial payment as that’s where payment will be made. If you are yet to receive the money, you can contact them and they will give you the payment details if they have made the payment but you are yet to receive it. No, they didn’t send any other email after payment was made.
Hello the dependent also worked in care but there was no options to fill in details of pay slips for dependent just for the main applicant, hope that wont be an issue? Thanks wills appreciate your reply.
Hello, One person can fill for the entire family. So, if the main applicant meets all the requirements then let he/she apply for the whole family (that is, main applicant plus the dependents) Hope that is clear.
@GrayShores kindly assist me with your advice,i applied for priority study visa in March,the visa delayed until i had to withdraw before the visa outcome, upto now ive not received my ihs fee refund and i want to re-apply for study visa for August intake ,what should i do, because i did a mail but there's no response from home office 😢
Hello. My advise would be that you send an email reminder or find a way to follow up on the delayed repayment. For the August application, it’s going to be a fresh application so you would still have to pay the required IHS fee. Hope this helps.
Hi ,thanks a lot for this video ,but my question is how did you reach out to IHS cos I am having a third party issue,I got mine as a dependent but my husband didn’t get his cos a friend helped him to pay with his card and he his the main applicant ,currently trying to reach out to IHS but the link they gave us isn’t helping ,can you pls give an int of how you are able to reach IHS and confirm the account it was sent to, Thanks
Hello, A lot of people have been asking this question lately. So, I decided to pin the response at the top of the comments for easy access. So, you can see the first comment for my answer, please. Do let me know if you need any other assistance.
Hi Jeffery, please watch the FULL video as it provides detailed answers to your questions. The number of times you can apply is dependent on the criteria (listed in the video) of which one has to do with how long you have worked in the healthcare sector. Hope this helps.
Hello, I am not sure ooo but if the person met all the criteria required for claiming the IHS fee before leaving the UK, there’s no harm in giving it a shot, to be fair 😊 All the best!
Hello I came into the country as a student and paid IHS,I also applied for post study visa I paid IHs.Now I have change my visa to Tier 2 visa .Am I still eligible to ask for a refund .
Hi ma'am.. can i change my nhs account details .. because i used someone card back then in Nigeria and the person said i should not do it bevause shes not ready to start looking for money .
Hello, I'm a dependent working in the health care sector but my husband who was a student is currently on a tier 2 worker visa, of course he didn't pay ihs fee on his current visa, from what I gather from this video, i have to apply before we convert to his current visa as dependents. My question is, can i still include him in my current application using his former ihs number when he was on student visa?
Hi Alero, Honestly, I am not sure about this but there is no harm in giving it a shot. Worst case, they will decline and if not then you get a little richer 😊 If it goes through successfully, please share with us (if you don’t mind)🙏
Hi, just wanted to know that, i am on student visa right now and i have completed my masters. Now, I'm going to apply for PSW on 25 january 2024 and will pay IHS. And i started working in a care home in november 2023. My employer will sponsor me hopefully next month i.e. february, 2024. In that case, will i be elligible to get IHS refund in may 2024, when i will be on tier 2 visa. Please advice me. Thank you
Hello, You should be claiming your refund under a particular visa and from your explanation, you will not be able to meet the 6-months requirement before the expiration of your student visa, right? If that’s the case, I do NOT think you will be eligible for the refund under the student visa. Hope this helps.
I think you should go ahead and submit the payslip for the 7 months, it should fly and if not, they will definitely get back to you on the next steps. All the best!🙏
Hi, currently I am on my Tier-2 healthcare visa, before I was on PSW(POST STUDY WORK VISA). In that visa I paid IHS and worked for 6months as carer(that is in 2022), can I claim that IHS? Thanks in advance
Hi Swetha, I am not sure if you can make claims when you’re no longer on the visa you want to claim under but there is no harm in giving it a shot. If it is not possible then they will let you know but if it goes through then you get more cash. PS: If you try it and it goes through, please come back here and share with us (if you don’t mind)😊
Hi sir, I Applied for the UK visa, but unfortunately I cancelled, I applied for a refund on the 5th of June, my passport was returned on Aug 5th, but still I didn't receive an IHS refund. What can I do for this? Please reply to me!!
Hello, I want to believe you withdrew your application before any decision was made. Ideally, you should automatically receive your IHS refund on the same card you made payment with within 6 weeks. If this is taking longer (just like in your case), kindly contact UKVI. Here’s a direct link to help you: www.gov.uk/contact-ukvi-inside-outside-uk All the best! 🙏
Hi,i came uk on a student visa and now im on a tier 2 health and care worker visa.when i go to the site to apply ihs refund there is no place to apply. Could you please advice me.
The email usually bounces back. So, we kept calling their number and when we successfully got through, they took our complaint and sent us an e-mail afterwards. Here’s the number: 03003307693.
Hello I’m a dependent partner skilled wrker visa holder ang my main applicant is not working in a health care facility but I work in a care home am I illegible for the refund including my children ? Thank you
Hello, Did you watch the video? I explained this in the video. Anyway, provided you meet the conditions listed in the video, you can apply for yourself and family even as a dependant.
FAQ:
1) How did you successfully contact IHS?
Answer: Their email usually bounces back. So, we kept calling their number and when we successfully got through, they took our complaint and sent us an e-mail afterwards.
Here’s the number: 03003307693.
2) I paid IHS and worked for over 6 months as a carer (and met all the criteria you mentioned in the video) but I am now on another type of visa. Can I still claim?
Answer: YES!!! Just ensure the details you fill in for visa type aligns with the period being claimed.
Hope this helps.
Thank you for watching. Hope you found it helpful 😊
Kindly LIKE and SHARE this video; don't forget to SUBSCRIBE and COMMENT. See you in the next video ❤
Thank you😊
You are welcome 😊@@iam_mzseyifunmibabasola1550
Hi do they consider average 16hours per month like January February or they consider months salary wise( our salary slips come as 16th June - 15 July like this). Please guide
Hello...pls the account I paid my original ihs money is no more..is it possible to change it
@@thegreenerland9618 If the account is no longer active, then they will reach out to you to provide an alternative account.
Fun Fact: The cash used in shooting this video was actually gotten via the IHS Refund Process 😊
Thank you soo much😇
My pleasure 😊🤗
Great information. Nice one. Thanks so much foe sharing this
You're most welcome 😊
I arrived in the UK as a student in 2021, and my wife and children joined me as dependents on my Tier 4 visa. My wife started working in healthcare in March 2021 and was granted a Care Tier 2 visa in 2023. At that point, my children and I became her dependents. We paid the Immigration Health Surcharge (IHS) when applying for the Tier 4 visa, but not when we switched to the Tier 2 visa. When making a claim, should we use my wife's work details from her employment between 2021 and 2023 while I was still a student, or should we use the work details from 2023 that led to her sponsorship? The work was with two different companies. Thank you.
Hello 👋,
You should use the details that match the visa you are claiming the IHS fee for. That should be when she was your dependent 2021 to 2023), in this case.
You didn’t pay any IHS from 2023 after her sponsorship so, you have nothing to claim there.
Hope this is crystal clear 😊
I work directly with the NHS. Me and our son depends on my partner (who is the main applicant but doesn't work in the social and health care sector). Will he and my son also qualify for a refund? Thanks for this helpful video.
Yes, they qualify for a refund if you meet the conditions for a refund.
I explained that in the video.
This helps, thanks so much!!!
Glad to know you found it helpful! You are welcome 😊
As a student some weeks I get 20hours while some weeks I get 15 hours and not 16hours, do you think I would be considered 😢
Yes; I think you should give it a shot.
The requirement is an average of 16 hours per week for a 6-month period. So, hopefully you have more of the 20-hours week period which will make the overall average per week go above 16hrs.
All the best! 🙏
I just can't find my IHS N0 & I'm not even sure they sent me a confirmatory Email. I didn't save the application forms either, neither did I print them out! It's no longer on their site because payment was since Nov., 2022! So, please, how else can I retrieve my IHS N0?
Thanks.
Hello,
They would have sent you an email when you made payment for IHS. Go to the email you used and search for the email by typing “IHS” and see if the mail pops up.
You can also check for the email you got after completing your application, it might be there. The number usually begins with “IHS”.
Hope this helps.
I applied and it was successful, but i got paid way less than the Ihs i paid. It wasn’t even up to half. What do i do?
What you need to do is to watch the video again 😃
You will NOT be paid in full; you will get a quarter of what you paid and will need to reapply again if you continue to meet the criteria.
Everything is well explained in the video.
Cheers!
top notch video, well explained. Lets say you started work oct 6 2023, but ur payslip and pay comes one week after that is 20th oct 2023, will d person wait till april 6th or april 20th 2024( 6 months) before they apply?
Hello 👋
I’m glad you found the video helpful.
Like I said in the video, you will need to upload payslips for 6 months. For the scenario you gave, my advice will be to wait till April 20th when you have the complete payslips.
Hope this helps 😊
Yes thank you
Better to wait than to have it rejected
Nice video. Just to ask, how long after you got the confirmation email that your application is successful did they pay the money into your account ?
Thanks Dee.
From the date of application to the day the money entered my account was exactly 5 weeks and 4 days.
I’m sure the timing will vary for different people but should normally not exceed 6 weeks.
@@GrayShores after you got the email that your claim has been successful, did you receive money in your account same day ?
@@GrayShores will they send all money in one instalment or different instalment suppose I paid 1800 and I got today 312 will they pay all within 2 months or just I have to apply again for next instalment guide me please
Ha! Did you even watch the video? 😊
I stated that you will be paid in instalments so, you need to apply every 6 months.
Please watch the video (without skipping) if it’s still not clear to you.
hi yeah,
i got a mail of ihs payment will be done in 6th weeks on 1st of september 2023 and today is 12th of october and my ihs refund is not paid yet so what should i do ?
and second thing when they make payment do they sent confirmation email as well that your payment is
done ?
pls reply it’s important
Hi Munish,
The payment usually comes in within six weeks after they approve your application. Sometimes, it comes in a bit later depending on the account used and all. Kindly check the account you used to make the initial payment as that’s where payment will be made.
If you are yet to receive the money, you can contact them and they will give you the payment details if they have made the payment but you are yet to receive it.
No, they didn’t send any other email after payment was made.
@@GrayShores thankyou so much its help a lot
Hello the dependent also worked in care but there was no options to fill in details of pay slips for dependent just for the main applicant, hope that wont be an issue?
Thanks wills appreciate your reply.
Hello,
One person can fill for the entire family. So, if the main applicant meets all the requirements then let he/she apply for the whole family (that is, main applicant plus the dependents)
Hope that is clear.
@GrayShores kindly assist me with your advice,i applied for priority study visa in March,the visa delayed until i had to withdraw before the visa outcome, upto now ive not received my ihs fee refund and i want to re-apply for study visa for August intake ,what should i do, because i did a mail but there's no response from home office 😢
Hello.
My advise would be that you send an email reminder or find a way to follow up on the delayed repayment.
For the August application, it’s going to be a fresh application so you would still have to pay the required IHS fee.
Hope this helps.
@Grayshores .I am a student and I haven't worked in the health sector but my wife works in the health sector. Can I also claim mine as well?
Yes, you can!
I explained all that in the video.
Hi ,thanks a lot for this video ,but my question is how did you reach out to IHS cos I am having a third party issue,I got mine as a dependent but my husband didn’t get his cos a friend helped him to pay with his card and he his the main applicant ,currently trying to reach out to IHS but the link they gave us isn’t helping ,can you pls give an int of how you are able to reach IHS and confirm the account it was sent to,
Thanks
Hello,
A lot of people have been asking this question lately. So, I decided to pin the response at the top of the comments for easy access. So, you can see the first comment for my answer, please.
Do let me know if you need any other assistance.
I paid for 3 years, how many times do I have to apply and how much or percentage is the first payment?
Hi Jeffery, please watch the FULL video as it provides detailed answers to your questions.
The number of times you can apply is dependent on the criteria (listed in the video) of which one has to do with how long you have worked in the healthcare sector.
Hope this helps.
Hello , Good day ma , Can someone who have left the uk get paid his/ her for ihs after 10months of leaving the uk ?
Hello,
I am not sure ooo but if the person met all the criteria required for claiming the IHS fee before leaving the UK, there’s no harm in giving it a shot, to be fair 😊
All the best!
@@GrayShores thanks ma
Hello
I came into the country as a student and paid IHS,I also applied for post study visa I paid IHs.Now I have change my visa to Tier 2 visa .Am I still eligible to ask for a refund .
Hello,
On which of the visas are you trying to apply for a refund on, please?
Hi ma'am.. can i change my nhs account details .. because i used someone card back then in Nigeria and the person said i should not do it bevause shes not ready to start looking for money .
Hello,
Unfortunately, you CANNOT change the account details. I explained this in the video and also stated when and how changes can be made.
Hello, I'm a dependent working in the health care sector but my husband who was a student is currently on a tier 2 worker visa, of course he didn't pay ihs fee on his current visa, from what I gather from this video, i have to apply before we convert to his current visa as dependents. My question is, can i still include him in my current application using his former ihs number when he was on student visa?
Hi Alero,
Honestly, I am not sure about this but there is no harm in giving it a shot. Worst case, they will decline and if not then you get a little richer 😊
If it goes through successfully, please share with us (if you don’t mind)🙏
Update: Yes, you can! 😊
Hi, just wanted to know that, i am on student visa right now and i have completed my masters.
Now, I'm going to apply for PSW on 25 january 2024 and will pay IHS.
And i started working in a care home in november 2023.
My employer will sponsor me hopefully next month i.e. february, 2024.
In that case, will i be elligible to get IHS refund in may 2024, when i will be on tier 2 visa.
Please advice me. Thank you
Hello,
You should be claiming your refund under a particular visa and from your explanation, you will not be able to meet the 6-months requirement before the expiration of your student visa, right?
If that’s the case, I do NOT think you will be eligible for the refund under the student visa.
Hope this helps.
I’ve worked with care agencyfor more than 6 months, but with a gap on the 4th month when I didn’t get shifts. Can I submit 7 months payslip?
I think you should go ahead and submit the payslip for the 7 months, it should fly and if not, they will definitely get back to you on the next steps.
All the best!🙏
Hi, currently I am on my Tier-2 healthcare visa, before I was on PSW(POST STUDY WORK VISA). In that visa I paid IHS and worked for 6months as carer(that is in 2022), can I claim that IHS?
Thanks in advance
Hi Swetha,
I am not sure if you can make claims when you’re no longer on the visa you want to claim under but there is no harm in giving it a shot.
If it is not possible then they will let you know but if it goes through then you get more cash.
PS: If you try it and it goes through, please come back here and share with us (if you don’t mind)😊
Update: Yes, you can! 😊
Hi sir,
I Applied for the UK visa, but unfortunately I cancelled, I applied for a refund on the 5th of June, my passport was returned on Aug 5th, but still I didn't receive an IHS refund. What can I do for this? Please reply to me!!
Hello,
I want to believe you withdrew your application before any decision was made.
Ideally, you should automatically receive your IHS refund on the same card you made payment with within 6 weeks. If this is taking longer (just like in your case), kindly contact UKVI.
Here’s a direct link to help you: www.gov.uk/contact-ukvi-inside-outside-uk
All the best! 🙏
@@GrayShores thank you 🙏
Topnotch video
Thank you 😊🤗
Hi,i came uk on a student visa and now im on a tier 2 health and care worker visa.when i go to the site to apply ihs refund there is no place to apply. Could you please advice me.
Hi,
If you are on a tier 2 health and care worker visa, it means you did not pay IHS fee and cannot then be requesting for a refund.
Update: You can apply using the direct link in the description of this video.
Pls what is the email address to send complaints to?
The email usually bounces back. So, we kept calling their number and when we successfully got through, they took our complaint and sent us an e-mail afterwards.
Here’s the number: 03003307693.
I am working as a senior carer so can i claim for refund?
Yes, provided you paid the IHS fee and meet all the criteria I mentioned in the video
Hello I’m a dependent partner skilled wrker visa holder ang my main applicant is not working in a health care facility but I work in a care home am I illegible for the refund including my children ? Thank you
Hello,
Did you watch the video? I explained this in the video.
Anyway, provided you meet the conditions listed in the video, you can apply for yourself and family even as a dependant.
Hello am a student but I worked more than 20 hours can I apply and get a refund for my IHS?
@@osatougiagbe2086 If you meet all the criteria as listed in the video, you surely can apply.