Hello,great tutorial,but can you help with one question:installer of EasyStart doesn’t suggest choosing language option while installing Full Software and drivers
Hi there, thanks for contacting! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. - May I know the model number of your printer? - May I know the operating system installed on your computer? Binu - Social Media Tech Support
Hello, thanks a lot for the video. I have one question, please. Do you know if the scanned documents are saved onto the usb and onto the scanner as well... in both places at the same time? I am asking because when I go to the scanner, I can see on the scanner screen an image of the last document that I scanned. So I wonder whether the documents are being stored in the scanner. I do not want this to happen, as I only want to scan directly onto the usb. How can I delete any files that might have been saved onto the scanner? Thanks a lot for any help. Kind regards.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need the scan documents only on the USB. I will do my best to assist you. Please refer this document to know about scanning to USB drive: bit.ly/3xhnjLC Binu_HP Social Media Tech Support
Simple Question: I have an HP OfficeJet Pro 8000e series. I bought it yesterday and will set it up today for the first time. I do not have a internet connection. Can the first time set up be completed without internet, only by using USB cable?
Hi there, thanks for contacting! I understand that you need to know whether the first time setup be done via USB. I will do my best to assist you. Please setup your printer for USB connection as mentioned here: bit.ly/3raPxCq Binu - Social Media Tech Support
Hi Franc, thanks for contacting! I understand that you are not happy with your printer as it is not shipped with an USB cable. I will do my best to assist you. May I know the model number of your printer? Please let us know. Binu - Social Media Tech Support
Hi, Can I set up a HP Envy 6020e All in One Colour Printer without signing up for the Instant Ink and can I do the connection without using the smart app and just a USB as I have hard wired internet and not wifi?
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about setting up your printer without instant ink. I will do my best to assist you. Please refer this document to setup your printer for USB connection: bit.ly/3raPxCq Binu-HP Social Media Tech Support
Have enjoyed a couple of years with the 8025. All of a sudden, wants to download something. I HAD NO PART IN THIS! Stuck, stalled, and never worked properly again. We have 2 printers here; my husband's is also frozen in time. Seems like we cannot download something necessary. Any suggestions? Thx for your help!
Hi Carol, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is not working. I will do my best to assist you. - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?) - If connected to computer, may I know the operating system installed on it? - Are you receiving any error message? Please let us know! Binu-HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3raPxCq Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about setting up your printer for USB connection. I will do my best to assist you. Please refer this document to setup your printer: hp.care/6052ljMSE Regards, HP Support
I have a M281fdw New Cartridge said no HP chip was in a sealed HP box. Replaced and also said the same thing with a different cartridge. I reset to factory stetting’s and now all I get is 49 service error continual and then keeps rebooting. How do I get this printer back in service?
Hi Jim, thanks for contacting HP Global Social Media Support! I understand that you are receiving error 49 on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3joraD8 Binu_HP Social Media Tech Support
Hi there, thanks for contacting! I understand that you are experiencing an issue in setting up your printer for USB connection. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3raPxCq Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need help in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: hp.care/3SSScSl Regards, HP Support
There is an issue between EVERY USB-connected HP printer and Windows 10 and Windows 11. One time if you start up Windows only detects the printer and not the scanner. Next time you start up Windows only detect the scanner and not the printer. HP Print & Scan doctor keeps saying the software needs to be updated = not working, reinstalling the printer and drivers = not working,... there is something wrong with the USB-drivers of HP and Windows 1o and Windows 11. HP Support just neglects the problem and keeps repeating the same solution (what isn't a solution). I'm an IT technician, installing multiple printers a day, allways having the same problem. Once I install on WiFi the printers are working fine (printing & scanning works). I'm sure we are NOT recommending HP printers in the future to our customers.
Hi there, thanks for contacting! I understand that you are experiencing an issue with the USB connection of your printer. I will do my best to assist you. May I know the model number of your printer? Please let us know. Binu - Social Media Tech Support
@djskyblastersky6708 I'm pretty sure this is my issue. I've spent 2h30+ on a call to HP support with them going around in circles. My Officejet Pro 9020 is connected fine by wifi but has ceased to connect to the desktop by USB, despite driver reinstallation/update, HP Smart uninstall/reinstall, USB lead changes etc etc. HP Smart just does not recognise the 9020 as connected to the desktop. My desktop is not wifi or bluetooth enabled. If I buy a wifi adapter for it are you saying that may then let me set the printer up over wifi, then letting me connect it with USB (and then I can remove the wifi adapter from it again)?
Hi there, thanks for contacting! I understand that you are receiving low memory message on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3gkBjfn Binu - Social Media Tech Support
Hi Vaibhav, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer on Windows 11. I will do my best to assist you. Checked the specification of your printer and found that it is not compatible with Windows 11. Binu_HP Social Media Tech Support
It looks as if my HP 9022e printer is permanently knackered with a 83C0000B error. This is due to a firmware “update” from HP. This is my second HP printer, and I have only ever used their ink. Is this how HP treat their loyal customers?
Hi David, thanks for contacting HP Global Social Media Support! I understand that you are receiving 83C0000B error on your printer. I will do my best to assist you. Please do a factory reset on your printer as mentioned here: From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Setup). 2.Touch Printer Maintenance. 3.Touch Restore. 4.Touch Restore Settings. 5.Select one of the following functions to restore to the original factory settings: ●Copy ●Scan ●Fax ●Network Touch Restore. A message appears stating that the settings will be restored. 6.Touch Restore. Binu_HP Social Media Tech Support
initially, my wreless network wasn't detected. Now, my network is detected, but, my password isn't being recognized. I'm using an HP J6480 All-In-One and Windows 10. I'm so frustrated. Does anyone have any good ideas on how to fix my problem? Thanking you in advance!
Hi Gary, thanks for contacting HP Global Social Media Support! I understand that you need the password for your printer. I will do my best to assist you. If prompted for a password, type 12345678. This is the default password to log in. If you created a custom password and do not remember it, go to your printer to get the password. Press the Wireless and Information buttons at the same time. Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer for USB connection. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3raPxCq Binu_HP Social Media Tech Support
Hello, Why does my HP printer go offline when I connect my laptop to the internet using an Ethernet cable, even though both devices are connected via cables? How do i fix this ?
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is offline. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6054YUJwi Regards, HP Support
Hi Henry, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is locked up. I will do my best to assist you. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. Please let us know how it goes. Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about the USB port used for connecting printer. I will do my best to assist you. The port should be USB 2.0 or greater. Regards, HP Support
If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need the drivers for your printer. I will do my best to assist you. Please download and install the drivers for your printer from here: hp.care/6052Y9iHO Regards, HP Support
@@HPSupport Thank you! I've already run this HPPSdr app, but on step of automatically downloading of driver this app move to web page which showing that it's not available
Thanks for the reply. This looks like hardware issue, and you might have to get the printer serviced. So, I would recommend you to contact regional support for repair options. Please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us. Global support link: - hp.care/6051YiwMb Regards, HP Support
My last two printers were hp and came with software to set it up. Who is the genius that decided to make it where you have to set it up online??? Not all of us have internet access. I'm on disability and can't afford it. So I don't have a router like it says you need. This is totally ridiculous changing the set up method. I can only think it's an effort to save money. I mean I'd be willing to pay for the software. Like I said it's ridiculous. My next printer is definitely not going to be an hp.
Simple question as my Desk Jet's manual doesn't clearly show which side the color or the black cartridges fit into ? The " Chat " is a joke , why is there no phone number for simple questions ?It is YOUR MANUAL !!!
+Mike McCloud May I know the complete model number of your printer? You can also contact our phone support team to fix the issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
when i try to install using hp's software, the % goes up very slowly and gets stuck for a while at 99%. then it says installation was too slow and it cancelled. Only way i can get my color laserjet pro mfp m176n to work is via internet cable.. I can't even select usb on the ports menu because it doesn't show up there. only WSD port seems to work with the internet cable. What a piece of junk.
Hi there, thanks for contacting! I understand that you are experiencing an issue in setting up your printer for USB connection. I will do my best to assist you. Set up your printer for a USB connection on a Windows computer, Mac, or Chromebook as mentioned here: bit.ly/3JVtWc4 Binu - Social Media Tech Support
This tutorial should have had pauses between topics. I could not keep up with the video. I asked HP for a printed manual for my printer, but oddly, the company best known for printing was not able to give it to me.
Hi Dan, thanks for contacting HP Global Social Media Support! I understand that you need the user manual for your printer. I will do my best to assist you. May I know the printer you are using? Please let us know! Binu-HP Social Media Tech Support
Hp Deskjet Plus 4152 WILL NOT connect to Windows 11. Not wirelessly, not via USB cable. My computer detects the printer, but the HP Smart (Dumb) app says the printer is offline. Everytime I try to connect via USB cable, it just takes me to the wireless set up option. I don't want the wireless option. I am going to trash the printer and buy a different brand. So infuriated with HP printers requiring an App and having to sign in to use the features.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need help in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: splr.io/6052c4dAi Regards, HP Support
this is not working. HP is forcing the WiFi connection and doesnt want to connect a USB. did what you said there, which doesnt make any sense, and it didnt work. how to connect your printer with just a USB: on the printer, disconnect all wifi wireless connection, especially the direct wifi connection. on your laptop, unplug the printer, uninstall "HP unSMART", remove drivers, restart, plug the printer and thats it.
Hi Steev, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer for USB connection. I will do my best to assist you. Please refer this document to setup your printer for USB connection: bit.ly/3raPxCq Binu - Social Media Tech Support
Hi Eric, thanks for contacting HP Global Social Media Support! I understand that you need help in setting up your printer for USB connection. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3raPxCq Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is offline. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6051YZht3 Regards, HP Support
Hi Klaus, thanks for contacting! I understand that you are experiencing an issue in setting up your printer via HP Smart app. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3raPxCq Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about setting up your printer for USB connection. I will do my best to assist you. Please refer this document to setup your printer: hp.care/4b09wfl Regards, HP Support
never buying another HP produce again, I just want a simple USB port, not a stupid app that is complicated, going to throw my printer away tomorrow and buy another make that has what I am looking for, terrible printer, do not buy!
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. - May I know the model number of your printer? - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?) - If connected to computer, may I know the operating system installed on it? - Are you receiving any error message? Please let us know! Binu-HP Social Media Tech Support
HP neverstop laser series is HP's most failed model of printer don't buy it I always recommend to all of my clients , Company is fooling people refill is not available in market & printer is facing too much sensor problem in under warranty also & company is unable to give service in india Only making money buy selling this types of printer if you are not able to give service why launching this types of printers , care people's money how their hard earned money are going waste after buying HP neverstop series printer...
+Mukesh Savita Please contact our phone support team to fix the issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
@@HPSupport there is NO PHONE SUPPORT tech team- just DUMB AI REPEATING same “ refer…” answer to plethora of real questions Re problems from angry frustrated customers who will never buy HP again .
Hi Fahim, thanks for contacting HP Global Social Media Support! I understand that you need to know about connecting your printer to your iPhone via USB. I will do my best to assist you. May I know the printer you are using? Please let us know. Binu_HP Social Media Tech Support
Hello,great tutorial,but can you help with one question:installer of EasyStart doesn’t suggest choosing language option while installing Full Software and drivers
Hi there, thanks for contacting!
I understand that you are experiencing an issue in setting up your printer.
I will do my best to assist you.
- May I know the model number of your printer?
- May I know the operating system installed on your computer?
Binu - Social Media Tech Support
Hello , Thanks for answering (while on your trip?) . I must've done something right today ; my Computer Guy has this handled , Thanks the same , MMc
+Mike McCloud Glad to know that your issue is fixed!!
I have a question,my printer doesn’t support wireless print.Can i know how to print using cable while connected to iphone?
Hello, thanks a lot for the video. I have one question, please. Do you know if the scanned documents are saved onto the usb and onto the scanner as well... in both places at the same time? I am asking because when I go to the scanner, I can see on the scanner screen an image of the last document that I scanned. So I wonder whether the documents are being stored in the scanner. I do not want this to happen, as I only want to scan directly onto the usb. How can I delete any files that might have been saved onto the scanner? Thanks a lot for any help. Kind regards.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need the scan documents only on the USB.
I will do my best to assist you.
Please refer this document to know about scanning to USB drive: bit.ly/3xhnjLC
Binu_HP Social Media Tech Support
Simple Question:
I have an HP OfficeJet Pro 8000e series. I bought it yesterday and will set it up today for the first time. I do not have a internet connection. Can the first time set up be completed without internet, only by using USB cable?
Hi there, thanks for contacting!
I understand that you need to know whether the first time setup be done via USB.
I will do my best to assist you.
Please setup your printer for USB connection as mentioned here: bit.ly/3raPxCq
Binu - Social Media Tech Support
@@HPSupport So, is it possible to set up my printer without internet? This is first time set up.
Thanks for the reply.
The above method does not require Internet connection.
Binu - Social Media Tech Support
I hate that they no longer include usb cord to coerce me to use wireless. I don't need another device on my wifi when the printer is only 4 ft away
Hi Franc, thanks for contacting!
I understand that you are not happy with your printer as it is not shipped with an USB cable.
I will do my best to assist you.
May I know the model number of your printer?
Please let us know.
Binu - Social Media Tech Support
Hi, Can I set up a HP Envy 6020e All in One Colour Printer without signing up for the Instant Ink and can I do the connection without using the smart app and just a USB as I have hard wired internet and not wifi?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about setting up your printer without instant ink.
I will do my best to assist you.
Please refer this document to setup your printer for USB connection: bit.ly/3raPxCq
Binu-HP Social Media Tech Support
Have enjoyed a couple of years with the 8025. All of a sudden, wants to download something. I HAD NO PART IN THIS! Stuck, stalled, and never worked properly again. We have 2 printers here; my husband's is also frozen in time. Seems like we cannot download something necessary. Any suggestions? Thx for your help!
Hi Carol, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with your printer as it is not working.
I will do my best to assist you.
- May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?)
- If connected to computer, may I know the operating system installed on it?
- Are you receiving any error message?
Please let us know!
Binu-HP Social Media Tech Support
Hi I have a smart tank 500, the problem is that HP SMART does not recognize it, some suggestion?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in setting up your printer.
I will do my best to assist you.
Please refer this document to setup your printer: bit.ly/3raPxCq
Binu_HP Social Media Tech Support
I have just bought a Deskjet 4252e, can I print using a usb port with no internet connection
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about setting up your printer for USB connection.
I will do my best to assist you.
Please refer this document to setup your printer: hp.care/6052ljMSE
Regards,
HP Support
I have a M281fdw New Cartridge said no HP chip was in a sealed HP box. Replaced and also said the same thing with a different cartridge. I reset to factory stetting’s and now all I get is 49 service error continual and then keeps rebooting. How do I get this printer back in service?
Hi Jim, thanks for contacting HP Global Social Media Support!
I understand that you are receiving error 49 on your printer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3joraD8
Binu_HP Social Media Tech Support
RE: HP Smart There is no tab showing to install HP Smart. I can't proceed further. I wonder why I cannot install it. Any ideas?
Hi there, thanks for contacting!
I understand that you are experiencing an issue in setting up your printer for USB connection.
I will do my best to assist you.
Please refer this document to setup your printer:
bit.ly/3raPxCq
Binu - Social Media Tech Support
How can I install the Hp LaserJet P1006 to my Computer
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need help in setting up your printer.
I will do my best to assist you.
Please refer this document to setup your printer: hp.care/3SSScSl
Regards,
HP Support
There's no need for an app to gather information either.
There is an issue between EVERY USB-connected HP printer and Windows 10 and Windows 11. One time if you start up Windows only detects the printer and not the scanner. Next time you start up Windows only detect the scanner and not the printer. HP Print & Scan doctor keeps saying the software needs to be updated = not working, reinstalling the printer and drivers = not working,... there is something wrong with the USB-drivers of HP and Windows 1o and Windows 11. HP Support just neglects the problem and keeps repeating the same solution (what isn't a solution). I'm an IT technician, installing multiple printers a day, allways having the same problem. Once I install on WiFi the printers are working fine (printing & scanning works). I'm sure we are NOT recommending HP printers in the future to our customers.
Hi there, thanks for contacting!
I understand that you are experiencing an issue with the USB connection of your printer.
I will do my best to assist you.
May I know the model number of your printer?
Please let us know.
Binu - Social Media Tech Support
@djskyblastersky6708 I'm pretty sure this is my issue. I've spent 2h30+ on a call to HP support with them going around in circles. My Officejet Pro 9020 is connected fine by wifi but has ceased to connect to the desktop by USB, despite driver reinstallation/update, HP Smart uninstall/reinstall, USB lead changes etc etc. HP Smart just does not recognise the 9020 as connected to the desktop. My desktop is not wifi or bluetooth enabled. If I buy a wifi adapter for it are you saying that may then let me set the printer up over wifi, then letting me connect it with USB (and then I can remove the wifi adapter from it again)?
I've installed the full drivers several times, it keeps failing again and again. Goodbye HP, you used to be good... 10 years ago...
I get a low memory message on my laserjet pro M452nw I did updates and reset of memory and still cant print, can anyone help ?
Hi there, thanks for contacting!
I understand that you are receiving low memory message on your printer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3gkBjfn
Binu - Social Media Tech Support
how can i connect my deskjet 1360 to my win 11 plzz reply asap
Hi Vaibhav, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in setting up your printer on Windows 11.
I will do my best to assist you.
Checked the specification of your printer and found that it is not compatible with Windows 11.
Binu_HP Social Media Tech Support
It looks as if my HP 9022e printer is permanently knackered with a 83C0000B error. This is due to a firmware “update” from HP. This is my second HP printer, and I have only ever used their ink. Is this how HP treat their loyal customers?
Hi David, thanks for contacting HP Global Social Media Support!
I understand that you are receiving 83C0000B error on your printer.
I will do my best to assist you.
Please do a factory reset on your printer as mentioned here:
From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Setup). 2.Touch Printer Maintenance. 3.Touch Restore. 4.Touch Restore Settings. 5.Select one of the following functions to restore to the original factory settings: ●Copy ●Scan ●Fax ●Network Touch Restore. A message appears stating that the settings will be restored. 6.Touch Restore.
Binu_HP Social Media Tech Support
initially, my wreless network wasn't detected. Now, my network is detected, but, my password isn't being recognized. I'm using an HP J6480 All-In-One and Windows 10. I'm so frustrated. Does anyone have any good ideas on how to fix my problem? Thanking you in advance!
Hi Gary, thanks for contacting HP Global Social Media Support!
I understand that you need the password for your printer.
I will do my best to assist you.
If prompted for a password, type 12345678. This is the default password to log in. If you created a custom password and do not remember it, go to your printer to get the password. Press the Wireless and Information buttons at the same time.
Binu_HP Social Media Tech Support
The issue is 0 recognition of usb devices with the app period
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in setting up your printer for USB connection.
I will do my best to assist you.
Please refer this document to setup your printer: bit.ly/3raPxCq
Binu_HP Social Media Tech Support
Hello, Why does my HP printer go offline when I connect my laptop to the internet using an Ethernet cable, even though both devices are connected via cables? How do i fix this ?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with your printer as it is offline.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: hp.care/6054YUJwi
Regards,
HP Support
I have a HP envy photo 7858 and it is locked up and I cant do nothing Help
Hi Henry, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with your printer as it is locked up.
I will do my best to assist you.
With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
Please let us know how it goes.
Binu - Social Media Tech Support
Hello, which USB port should we use? 2.0 or 3.0
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about the USB port used for connecting printer.
I will do my best to assist you.
The port should be USB 2.0 or greater.
Regards,
HP Support
@@HPSupport Thank you for the information. respects.
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Regards,
HP Support
Ummm i use usb but printer doesn't show up
Hi, link for driver Deskjet D2300 series not working(
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need the drivers for your printer.
I will do my best to assist you.
Please download and install the drivers for your printer from here: hp.care/6052Y9iHO
Regards,
HP Support
@@HPSupport Thank you! I've already run this HPPSdr app, but on step of automatically downloading of driver this app move to web page which showing that it's not available
Thanks for the reply.
This looks like hardware issue, and you might have to get the printer serviced.
So, I would recommend you to contact regional support for repair options.
Please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us.
Global support link: - hp.care/6051YiwMb
Regards,
HP Support
My last two printers were hp and came with software to set it up. Who is the genius that decided to make it where you have to set it up online??? Not all of us have internet access. I'm on disability and can't afford it. So I don't have a router like it says you need. This is totally ridiculous changing the set up method. I can only think it's an effort to save money. I mean I'd be willing to pay for the software. Like I said it's ridiculous. My next printer is definitely not going to be an hp.
+Duane Uselton Please refer this document to setup your printer for USB connection: bit.ly/3raPxCq
Agree. Invasive too! They want to"collect data" to "analyze" Right!
Simple question as my Desk Jet's manual doesn't clearly show which side the color or the black cartridges fit into ? The " Chat " is a joke , why is there no phone number for simple questions ?It is YOUR MANUAL !!!
+Mike McCloud May I know the complete model number of your printer? You can also contact our phone support team to fix the issue. Please follow these steps to reach them.
Step 1. Open link: support.hp.com/us-en/contact-hp
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the HP phone support number.
@@HPSupport ' HP Desk Jet 4152e '
when i try to install using hp's software, the % goes up very slowly and gets stuck for a while at 99%. then it says installation was too slow and it cancelled.
Only way i can get my color laserjet pro mfp m176n to work is via internet cable..
I can't even select usb on the ports menu because it doesn't show up there. only WSD port seems to work with the internet cable.
What a piece of junk.
Hi there, thanks for contacting!
I understand that you are experiencing an issue in setting up your printer for USB connection.
I will do my best to assist you.
Set up your printer for a USB connection on a Windows computer, Mac, or Chromebook as mentioned here: bit.ly/3JVtWc4
Binu - Social Media Tech Support
This tutorial should have had pauses between topics. I could not keep up with the video. I asked HP for a printed manual for my printer, but oddly, the company best known for printing was not able to give it to me.
Hi Dan, thanks for contacting HP Global Social Media Support!
I understand that you need the user manual for your printer.
I will do my best to assist you.
May I know the printer you are using?
Please let us know!
Binu-HP Social Media Tech Support
Hp Deskjet Plus 4152 WILL NOT connect to Windows 11. Not wirelessly, not via USB cable. My computer detects the printer, but the HP Smart (Dumb) app says the printer is offline. Everytime I try to connect via USB cable, it just takes me to the wireless set up option. I don't want the wireless option.
I am going to trash the printer and buy a different brand. So infuriated with HP printers requiring an App and having to sign in to use the features.
+Timothy Smith Please refer this document to setup your printer for USB connection: bit.ly/3raPxCq
@@HPSupport the scanner still will not work. The HP Smart app says there is no scanner available.
WHAT IN THE PHONE SUPPORT NUMBER FOR SETTING UP MY NEW PRINTER
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need help in setting up your printer.
I will do my best to assist you.
Please refer this document to setup your printer: splr.io/6052c4dAi
Regards,
HP Support
What in the F happen to plug and play?? NOT USER FRIENDLY!!!
this is not working. HP is forcing the WiFi connection and doesnt want to connect a USB. did what you said there, which doesnt make any sense, and it didnt work.
how to connect your printer with just a USB:
on the printer, disconnect all wifi wireless connection, especially the direct wifi connection.
on your laptop, unplug the printer, uninstall "HP unSMART", remove drivers, restart, plug the printer and thats it.
Hi Steev, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in setting up your printer for USB connection.
I will do my best to assist you.
Please refer this document to setup your printer for USB connection: bit.ly/3raPxCq
Binu - Social Media Tech Support
can you believe this???? Microsoft store is broke!!! won't DL anything. all i need is the simple steps when using a usb cord
Hi Eric, thanks for contacting HP Global Social Media Support!
I understand that you need help in setting up your printer for USB connection.
I will do my best to assist you.
Please refer this document to setup your printer: bit.ly/3raPxCq
Binu - Social Media Tech Support
printer offline
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with your printer as it is offline.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: hp.care/6051YZht3
Regards,
HP Support
the Hp Smart app doesnt work. I had to download the HP Easy Start and install the software for my printer and it worked. Such a joke
Hi Klaus, thanks for contacting!
I understand that you are experiencing an issue in setting up your printer via HP Smart app.
I will do my best to assist you.
Please refer this document to setup your printer: bit.ly/3raPxCq
Binu - Social Media Tech Support
why do I have to do all that shit just to connect the printer, why isn't just connect the usb and done? so stupid
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about setting up your printer for USB connection.
I will do my best to assist you.
Please refer this document to setup your printer: hp.care/4b09wfl
Regards,
HP Support
never buying another HP produce again, I just want a simple USB port, not a stupid app that is complicated, going to throw my printer away tomorrow and buy another make that has what I am looking for, terrible printer, do not buy!
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in setting up your printer.
I will do my best to assist you.
- May I know the model number of your printer?
- May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?)
- If connected to computer, may I know the operating system installed on it?
- Are you receiving any error message?
Please let us know!
Binu-HP Social Media Tech Support
HP neverstop laser series is HP's most failed model of printer don't buy it I always recommend to all of my clients , Company is fooling people refill is not available in market & printer is facing too much sensor problem in under warranty also & company is unable to give service in india Only making money buy selling this types of printer if you are not able to give service why launching this types of printers , care people's money how their hard earned money are going waste after buying HP neverstop series printer...
+Mukesh Savita Please contact our phone support team to fix the issue. Please follow these steps to reach them.
Step 1. Open link: support.hp.com/us-en/contact-hp
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the HP phone support number.
@@HPSupport there is NO PHONE SUPPORT tech team- just DUMB AI REPEATING same “ refer…” answer to plethora of real questions Re problems from angry frustrated customers who will never buy HP again .
I have a question,my printer doesn’t support wireless print.Can i know how to print using cable while connected to iphone?
Hi Fahim, thanks for contacting HP Global Social Media Support!
I understand that you need to know about connecting your printer to your iPhone via USB.
I will do my best to assist you.
May I know the printer you are using?
Please let us know.
Binu_HP Social Media Tech Support