A short instructional video of how to book your ride access at Merlin parks Alton Towers, Thorpe Park, Chessington World of Adventures and Legoland Windsor.
Grate video. One question. Have you booked a rap pass in since the change in march. ? It seams now you can only book your rap pass in 7 days before you go to the park. Not 1 day before or after has to be the 7th day. We drove all the way from Edinburgh for 2 days at the park and the rap pas wasn’t easy. We payed for the 2 days way before we was going so it ment we had to wait weeks for that 7 day dead line hoping that we would be able to get a pass. Was a worry. We was also told on the phone when booking in first day rap pas that they had booked in our second day as well so wouldn’t have to phone in again the next day. Wrong ! Our second day was spent at customer services for 30 min trying to get to the bottom of the nightmare. Glad we recorded the call or a think we was screwed. The missis beat cancer but nearly didn’t beat the rap pass bull. Keep the videos coming very helpful planning future trips.
@@bluexvxrc6827 thanks for the kind comments. I am sorry to hear how bad this was for you. Rap currently is a bit of a free for all and it's constantly booked up on school holidays and weekends and unless booked well in advance nobody stands a chance. I visited again recently after many months and did a vlog, it's on the channel and it wasn't a good look for the park. I will do another vlog soon and see if things are any better. Merlin have got this so wrong and are unfairly discriminating against rap users when the problem with queues is down to operations management of the park. I hope they improve operations and I hope you get some stress free visits in the future.
Grate video. One question. Have you booked a rap pass in since the change in march. ?
It seams now you can only book your rap pass in 7 days before you go to the park. Not 1 day before or after has to be the 7th day.
We drove all the way from Edinburgh for 2 days at the park and the rap pas wasn’t easy.
We payed for the 2 days way before we was going so it ment we had to wait weeks for that 7 day dead line hoping that we would be able to get a pass. Was a worry.
We was also told on the phone when booking in first day rap pas that they had booked in our second day as well so wouldn’t have to phone in again the next day. Wrong ! Our second day was spent at customer services for 30 min trying to get to the bottom of the nightmare. Glad we recorded the call or a think we was screwed. The missis beat cancer but nearly didn’t beat the rap pass bull. Keep the videos coming very helpful planning future trips.
@@bluexvxrc6827 thanks for the kind comments. I am sorry to hear how bad this was for you. Rap currently is a bit of a free for all and it's constantly booked up on school holidays and weekends and unless booked well in advance nobody stands a chance. I visited again recently after many months and did a vlog, it's on the channel and it wasn't a good look for the park. I will do another vlog soon and see if things are any better. Merlin have got this so wrong and are unfairly discriminating against rap users when the problem with queues is down to operations management of the park. I hope they improve operations and I hope you get some stress free visits in the future.
@@MagicalAttractionDays I’ve binge watched the hole channel now mate. Look forward to the next vlog.