Status Between Pro Earbud connection issues.
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- čas přidán 7. 11. 2022
- I saw thèse advertised online, and they looked so good I spent my own hard earned cash.
They turned up.
I was seriously impressed with the apparent build quality.
I charged the box.
I tried to connect them to my iPhone 13mini.
Myself and my colleague tried in vain.
Email status.
Reply. Try some resets.
Tried. No joy.
Emailed Status again.
Reply. Try some more variants of the resets.
Argh! No joy.
Emailed yet again.
Reply. Ok. We’ll send you a replacement pair. Please supply name and address.
Ok
Please also supply a video showing that you’ve tried.
Ok. Tried but couldn’t send it through email.
Told them.
Try other options …
So here it is.
A video of me trying to get these earbuds working.
I believe that this is an accessible place that can view the video!
I paid you my money, and trusted you to send me a working pair of earbuds.
I reached out for help.
Yet you haven’t trusted me, saying they don’t work.
I do hope this helps you believe me.
These should be so much easier than how I’ve found them so far.
Mine have been dead for over three weeks. Tried it again using your video and got it to pair together and both work simultaneously. Thanks
The reset helped me to connect my ear buds to my phone. I never even knew the rest was there. I have the Between Pro 3ANC. THANKS SO MUCH. (JUNE 4, 2024)
Individual reset worked for me also. I haven't had these functional for two years! I though they were toast after the second time they went through a cycle in the washing machine!
I forgot they were in my pocket. Wow! they are working really well after these resets.
The individual reset worked for me!!!! Both was off and I held the power button until I saw the purple lights. It did take me a couple tries. Thank you for making this video and sharing us their response to you.
Exactly same comments- good sound, but painfully bad connectivity & performance. The ads confident ads and skimpy support crew (no live support) make it your problem that buds are not working, spending countless hours repeating the same steps. Status audio needs to stop sales and fix these long running problems.
As a last resort I turned to CZcams to see if others where having this same problem! Well it seems I am not alone! The sound on this companies headphones is great and I have bought 5 headsets and all work well. But this model bluetooth is a night mare! I e mailed the company but no response yet! Last time I will go bluetooth. I prefer cords which I know will work always! Thanks for posting this showcase for everyone!
I fixed my Status Between Pros with your help. Thank you so much.
Glad it helped.
You are a lifesaver great video it took me 5 tries but finally got it video was very helpful thank you
Ok it worked! They are now connected to my Mac book. But… will no longer connect to my iPhone.
I love them, but they need to pair with more than one device at a time!
Worked for me. I washed them by accident so after the rice and hard reset ( thanks to u ) they worked. Thank you !!
Thanks thank for your great help. Mine didn’t work with The reset Maybe the model of your phone💭💭
Thank you.
Worked for me.
I placed them both in the case.
Turned them both off (one by one)
Then, as you suggested, with the case lid open, did a hard reset.
Closed the lid.
Opened the lid.
And connected Bluetooth again.
Worked : )
Boom! Fixed my pairing issue first try! Thanks for making this video ❤. Subscribed. 🎉
By holding the button on the case, my MacBook Air was able to pick up the signal. Thank you.
Thanks for posting this! Got mine to reset and work.
Good looks man this was driving me Crazy 😂
I was having connectivity issues w/MacBook Pro and your suggestion of holding down the button on the back of the case fixed the problem immediately! Thanks!
I legit just can't even get the right one to turn on, it worked once for about 5 seconds and failed, trying to connect to my phone is another major issue
Thanks for the video! Hard reset did the trick for me 🎉🎉🎉!
This fixed my issue. Cheers mate 👍🏿.
Thanks for the video the hard reset worked for mine
Thank you very much for your video, I want you to know that I have a Bettwen pro, and they were unlinked and I didn't know how to link them until I saw your video, greetings from Nicaragua.
It worked. I held the bottom button, then they both flashed purple. I let go, then turned on the Bluetooth on my phn. What a pain in the ass it took four times😂 ty for your video🎉🎉🎉🎉
SAME so frustrating. Do not work at the same time. Impossible to pair. I too have tried everything.
Thank you!
Thank you!! Worked perfectly even for 3ANC
It’s so random mine were working fine then outta nowhere they weren’t synced. And now I have two different between pro options that pop up now I can’t listen to both at the same time
Wow! That took some doing but I finally got it. Here's another video (below) for you to watch. This worked for me. Then I had to remove the devices from my iphone and computer, and then re-connect them (pair).
czcams.com/video/rXBUWbgENQc/video.html
Omg thank you
Just got mine and they won’t connect to any of my devices. Light blinks for about 6 seconds on left ear bud when taking out if case, meaning it goes in pairing by mode. Then the blinking stops. The headphones do not show up in Bluetooth for any of my devices. I’m going to send them back and just get a refund
Mine are doing the same thing. Not even worth my time, bad first impression. I've already order the Bose ear pods and requested a refund.
My headphones do not charge at all, even when I have the case recharging. Now they are dead and not sounding or connecting. Can someone please provide some type of guidance.
Fuq me I hope this is not going to be a continued problem..... My left keeps disconnecting, so I put it back in case held button till it blinked red & 3dots "on case" blinked light-blue then it finally reconnected.
Same. My right earbud is fine but the left has a poor bluetooth connection. Was perfectly fine the first months.
@@damienholland8103 yeah and it sucks it's a common issue with these expensive $300+ earbuds. I've tried them all, jabra, jbl, bose, etc(excluding between3, haven't broke them in) they all have the same common issues DURABILITY! I have found one that I actually got passed the 6th month. Sound quality up to par everything up to par..... that is the sennheiser's & I got them on discount for 85 bucks brand new in the box!
@@damienholland8103just make sure any of them earbuds you buy, get with the warranty.
Especially 300+.... I have yet to make it to the 2year mark.... Barely make it to 2-6 months before issues.
REALLY!? NOTHING YET!? 😬
Glad I resorted by Date Posted!
Their Ads seem to far more honest than other CZcams ads!
#DangIt 😤
I must have gotten a bunk batch. I can't even pair them with my S21+ out of the box.
They were fine for about 6 months. Now the left earbud has a poor bluetooth connection and reset doesn't help.
Reach out to the manufacturer. I’m just an end user.
@@stevencordery3608 oh i know but thanks for the upload
Chatted with the company. Tried various resets. Nothing worked.
Eventually they agreed to send out a replacement set.
UPDATE. These worked well. And the sound so good.
Cheers.
These are a complete pain in the posterior. Each time you want to use them you have to stop and connect them through a lengthy pairing process. I switch between an iPad and an iPhone and yet each time I have to do this. These guys obviously have spent nothing on their software engineering.
a month later, one earphone stopped working, resetting does not help,do not buy
Same
Sometimes you have to clean them with a sanitation towel like a eye glass wipe
I just received mine today. I'm having the same issues. One side works with my iphone, and the other side works with my mac computer, but neither work together! Garbage Units!
Talk to the company. They should try to help otherwise they’ll ship out a new set.
I was so impressed, I bought the ANC set too. Boy o boy. Superb quality.
They just need to keep an eye on quality control BEFORE shipping out. May save their reputation. 👍🏻👍🏻👍🏻
@@stevencordery3608 I can try that. Thanks. Yes - QC is certainly lacking. I was later able to sync them together by turning them off, and then simultaneously turning them back on and holding the buttons down for about 7 seconds. They finally linked up! But now they won't operate with my MacBook pro.
Yes - if they don't work this Bluetooth thing out, they'll certainly be in trouble. There are already too many YT videos discussing this problem.
Thanks for the reply. 👍
Hahaha. I finally figured it out! They're working just fine with all my devices. Whew!
Pos....