Guest Room Inspection By Housekeeping Supervisor| Guest Room Inspection|

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  • čas přidán 11. 12. 2023
  • Hello Everyone,
    Hope you are doing well.I am back again with one of the most important video.
    Topic :- Guest Room Inspection By Housekeeping Supervisor.
    1. *Preparation:*
    - Ensure cleaning supplies are stocked.
    - Check room assignment sheet for scheduled inspections.
    - Wear appropriate uniform and carry an inspection checklist.
    2. *Entering the Room:*
    - Knock and announce yourself before entering.
    - Ensure the "Do Not Disturb" sign is not displayed.
    3. *Initial Assessment:*
    - Check overall cleanliness of the room.
    - Inspect the bed linens, ensuring they are properly arranged.
    4. *Bathroom Inspection:*
    - Verify cleanliness of sinks, countertops, and mirrors.
    - Check toilet bowl, shower, and bathtub for cleanliness.
    - Ensure sufficient toiletries are provided.
    5. *Living Area Inspection:*
    - Check for dust on furniture and surfaces.
    - Inspect electronic devices and ensure they are functional.
    - Confirm proper arrangement of amenities (e.g., coffee maker).
    6. *Closet and Storage:*
    - Inspect cleanliness and organization of closet space.
    - Ensure hangers and extra bedding are neatly arranged.
    7. *Floor and Carpets:*
    - Check for any stains or damages on the carpet.
    - Ensure floors are clean and free of debris.
    8. *Windows and Curtains:*
    - Confirm windows are clean and curtains are well-maintained.
    - Ensure proper functioning of window treatments.
    9. *Final Touches:*
    - Check for any overlooked details.
    - Ensure all lights and switches are functional.
    10. *Guest Amenities:*
    - Confirm the presence of informational materials.
    - Ensure complimentary items are restocked.
    11. *Documentation:*
    - Document any issues found on the inspection checklist.
    - Report maintenance needs promptly.
    12. *Feedback and Communication:*
    - Provide feedback to the housekeeping staff.
    - Communicate with other departments if necessary.
    13. *Follow-up:*
    - Schedule follow-up inspections for necessary improvements.
    - Ensure corrective actions are taken.
    14. *Guest Interaction:*
    - If guests are present, interact professionally and address any concerns.
    - Apologize for any inconvenience caused by the inspection.
    15. *Report Submission:*
    - Submit the inspection report to the relevant management.
    - Highlight positive aspects and areas for improvement.
    Remember to adapt these steps based on specific hotel policies and standards while inspecting any guest room for arrival.
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