How to fix: Bitlocker Recovery Code WORKS, but pin does NOT

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  • čas přidán 1. 07. 2016
  • This video is aimed at those who are having to boot using their Bitlocker Recovery Code, as the Bitlocker Pin has stopped working.
    ***
    If this video is helpful, please don't forget to subscribe, like and leave a comment.
    Twitter: ‪ / artexic
    ***
    I demonstrate the issue on a Windows 8.1 device, and fix it. The same fix works for Windows 7 and 10.
    Note: There is nothing on the Bitlocker screen to say the Recovery Code is required, it simply rejects the pin as being "incorrect".
  • Věda a technologie

Komentáře • 101

  • @Artexic
    @Artexic  Před 6 lety +2

    If you find this video useful, please consider subscribing to my channel. CZcams rule changes mean I need to reach 1000 subscribers before they will share any advertising revenue with me.
    I've never done videos for the money, but a small income helps justify the time invested. Thanks as always for watching.

    • @CC-fh6gk
      @CC-fh6gk Před 6 lety

      Hi, if I have my bitlocker PIN but I do not have the recovery key and not able to log into windows. Is there any way to retrieve my bitlocker recovery key through DOS prompt using the PIN?

    • @joymochizuki2485
      @joymochizuki2485 Před 5 lety

      please help me

    • @saheedgbamgbola6388
      @saheedgbamgbola6388 Před 4 lety

      it did not work for me cuz its a asus

  • @jgoogdnt
    @jgoogdnt Před 6 lety +33

    How the hell am I supposed to do anything from the start menu if I'm locked out from startup?

    • @Artexic
      @Artexic  Před 6 lety +2

      Sorry J Dee, as the title says, this video covers a situation where you can login with the Recovery Code/Key, hence why it refers to the Start Menu. If the pin and recovery code won't work, there's no way around it that I've found. If you're not sure where your Recovery Code is, try this video:
      czcams.com/video/AZlGZLDWnIQ/video.html

    • @nightmaregaming5850
      @nightmaregaming5850 Před 5 lety +1

      Same and it won't let me add anything in the pin

  • @AJ-ms1vg
    @AJ-ms1vg Před 4 lety +2

    would this also work as I use a USB stick with the password on it set up when bitlocker originally turned on?

  • @lainie5160
    @lainie5160 Před 7 lety

    i really need some help I have a hp laptop with windows 10 and when I put the pc on bitlocker is asking for a recovery key but I don't have this what can I do

  • @ask_os_2229
    @ask_os_2229 Před 6 lety +1

    When i installed a new harddrive in my laptop i pater for Windows 10 home but It automatically updated to windows 10 pro.
    I got no option to save a bitlocker key, and Iam locked out of my computer, pls help.

  • @ryanmudzingwa7471
    @ryanmudzingwa7471 Před 5 lety +3

    Hello. How do you find your bitlocker recovery key if you had never set it up, is not there in your microsoft account and you cannot reset the laptop because the drive is locked?

  • @ThemaskOffootball
    @ThemaskOffootball Před 6 lety

    what is that mean? i cant enter because i losed the key so whats the solution i cant reset because the windows is blocked

  • @advisoryy3485
    @advisoryy3485 Před 5 lety

    Anyone can help me plz i just watched another tutorial video on how to get out of the "blue screen of death" and now it saying there is no more recovery options and i can't do anything somone help

  • @rafique470
    @rafique470 Před 7 lety

    how did you get the recovery code
    thanks

  • @joseolivo3475
    @joseolivo3475 Před 7 lety +1

    good afternoon like this have that problem BitLocker recovery as a fix please asus tablet tramforme

  • @LUJCHURCH
    @LUJCHURCH Před 5 lety

    Informative... Thanks for the video.... however I’m facing an issue where the boot itself is interrupted by bitlocker and it does not allow me to boot the windows on the drive.
    All of this what you explained when the OS is up and running - what could you suggest in situation like mine because I’m stuck without help ::model I’m using is ASUS X 205TA
    Thanks

  • @led1269
    @led1269 Před 7 lety

    How many times does the Bitlocker recovery key work if we have a seem server with the bitlocker recovery snap in configured and sync'd with active directory?

    • @Artexic
      @Artexic  Před 7 lety

      Kody, I'm not aware of any default limit to the number of times you can use the recovery key. I'm aware of a feature to force single-use keys, but that is not default.
      We sync bitlocker recovery keys at work to Active Directory, and I seem to remember they change every 6 months, though I seem to remember this is invoked by a third party product.
      So long as you're syncing them to AD, it's just a case of making sure you never delete machine objects until they have been wiped (at which point you no longer need the key).

    • @Enigmonkey
      @Enigmonkey Před 7 lety

      Hey mate. How do you sync Bitlocker recovery keys to active directory?
      Does it require some sort of paid for software? I was under the impression they've ripped the needed feature out of windows group policies.

  • @coffee_bean__
    @coffee_bean__ Před 6 lety

    This was a really helpful video, thank you!

  • @thallojimanisha4806
    @thallojimanisha4806 Před 2 lety

    How to get this blue colour window to enter pin

  • @romelia7930
    @romelia7930 Před 3 lety

    What do you do if you’re not able to put letters in

  • @icypumpkinyt8385
    @icypumpkinyt8385 Před 7 lety +3

    i really really need help i reset my loptop and then after that it requaire me the bitlocker how can i get that i dont know whats my bitlocker please help 70 days i have been not play games so help thank you.

    • @gbro0438
      @gbro0438 Před 7 lety

      I am haveing the same problem I have the recovery I'd but I don't know what to do with it

    • @lukas6186
      @lukas6186 Před 7 lety

      Gbro04 me too :/

    • @drexzhanzywui2262
      @drexzhanzywui2262 Před 7 lety

      what should we do if that happened

    • @Enigmonkey
      @Enigmonkey Před 7 lety

      70 DAYS LMAO. Take it to a bloody repair shop mate

    • @drexzhanzywui2262
      @drexzhanzywui2262 Před 7 lety

      John Enigma my parents dont know what happened to my lip tkp and until now i still cant use it.

  • @DinaDavichi
    @DinaDavichi Před 7 lety

    I'm facing the same issue, so how can I get those number to access in first place?

    • @Artexic
      @Artexic  Před 7 lety

      Hi Sodina,
      When you turned Bitlocker on, you would have been asked "How do you want to back up your recovery key?" You can't skip this stage, so logically, you:
      1. Saved it to your online Microsoft account (good news as it's not on the PC)
      2. Saved it to a local file (bad news unless you then copied it off the drive or emailed it somewhere)
      3. Printed it
      Can you remember which you did?
      If you choose Microsoft Account, just log into the below URL to find your recovery key:
      www.onedrive.com/recoverykey
      There are couple of methods I've seen to try to bypass this if you genuinely have completely lost your Bitlocker pin, and recovery key. They however rely on an outdated version of Bitlocker that had a flaw, or on the drive being a secondary drive such that you still have unencrypted access to the drive that encrypted it. I've never tested these bypasses, and suspect they are not reliable. If you've lost your recovery code, you've likely lost the data I'm afraid.

  • @doricalynmorilla2943
    @doricalynmorilla2943 Před 7 lety

    i have bitlocker problem hp elitebook folio user help me please

  • @joymochizuki2485
    @joymochizuki2485 Před 5 lety

    sir artex can u help me i have thesame problem as yours. but i cannot get any recovery in onedrive. it says. this security code sign update on 10/15/2018. i need to wait it for 1month?

    • @joymochizuki2485
      @joymochizuki2485 Před 5 lety

      when i used promt it does not give me recoverykey its just 7' 12

    • @Artexic
      @Artexic  Před 5 lety

      Joy Mochizuki would be good to understand the exact message you're getting, and where this appears. Is this a message you get when the pin fails on the initial boot screen? and does the Recovery Code still work despite this message? It doesn't sound familiar, but I can hopefully make sense of it with a little more detail

  • @rennyricardo7522
    @rennyricardo7522 Před 7 lety

    i have the same problem, but i don' t have the pin and the password

  • @petersolayman9852
    @petersolayman9852 Před 3 lety

    Where i Can found this nummer

  • @nononnononi3374
    @nononnononi3374 Před 6 lety

    Hey bitlocker locked me out of my computer also i don't have any key plus it won't even let me type and use the keyboard letters only numbers

  • @salriggione
    @salriggione Před 2 lety

    Man, that option is only available if you have the admin password to the username activated on the device.

  • @ehsanjamshidy9873
    @ehsanjamshidy9873 Před 7 lety

    hi my Identifier matches but when i enter recovery key it wont accept itplz help

    • @Artexic
      @Artexic  Před 7 lety

      Hi Ehsan, it's worth checking that your recovery key is 48 digits of pure numbers. I've never heard of it failing, though I guess damage to the relevant part of the hard drive maybe able to cause this.
      My only thought for now would be to triple check the recovery key. It's usually presented as a series of 8 x 6-digits, with hyphens in-between.

  • @nattylover4921
    @nattylover4921 Před 6 lety

    My recovery numbers won't accept at all. Says it failed. Anyway to fix this?

    • @Artexic
      @Artexic  Před 6 lety

      Hi Natty, I'm not sure I properly understand. Do you mean you have the Recovery Key, but the machine is rejecting, saying it is invalid? I don't have an instant answer but would to understand your issue so I can think about any logical steps that may help.

  • @babukarthick7616
    @babukarthick7616 Před 3 lety

    I don't have and i forget my bitlocker key how to fix it

  • @yuuu160
    @yuuu160 Před 2 lety

    My recover key doesn’t work, but my pin does, can someone tell me how to solve it plz?

  • @aymenhammamie2977
    @aymenhammamie2977 Před 7 lety

    hallo,i have surfacetab pro whith bios problem .can you help me ?end haw much?

    • @Artexic
      @Artexic  Před 7 lety

      Hi Aymen, if you can describe your issue, someone maybe able to help. From the point of view of this video specifically, if covers the situation where you can get into your device only by using the Bitlocker Recovery Code (as the pin itself has stopped working). If your issue is slightly different, you'll need to provide some detail to see if anyone can point you in the right direction.

    • @aymenhammamie2977
      @aymenhammamie2977 Před 7 lety

      thanks ,i will search ,,,

  • @jodyala2758
    @jodyala2758 Před 3 lety

    I don't know my bitlocker 48digit code

  • @cardosocipecipe3905
    @cardosocipecipe3905 Před 6 lety

    Poxa preciso de ajuda em português? Alguém?

  • @rashidma8786
    @rashidma8786 Před 2 lety

    My bit locker key had letters on it

  • @saheedgbamgbola6388
    @saheedgbamgbola6388 Před 4 lety

    its still not working

  • @domiharris8790
    @domiharris8790 Před 2 lety

    What if you never got a recovery key

  • @cyber_knight9400
    @cyber_knight9400 Před 7 lety

    I just got my Key ID !
    Tell me how can I get a recovery key...... !
    my drive is locked and there's no option like manage bit locker......
    only one thing it shows and it's the horrible format option !
    I don't want to format.......
    and am currently using Windows 10 !
    tell me something to get a recovery code........

    • @Artexic
      @Artexic  Před 7 lety

      If your machine is prompting for the code (not just the pin), and you don't know it, I'm not sure there's a way around this unless your machine is a company one (recovery codes for machines on a domain will be sync'd to Active Directory).
      The recovery code is something you're asked to print/write down after encryption, but maybe worth checking anywhere you'd naturally keep such things, in-case you've forgotten that you did in-fact make a note of it.

    • @Artexic
      @Artexic  Před 7 lety +1

      Checking on Windows 10 machine, I see Hyper-V as a feature in the feature list. It could be worth starting with the basics and making sure you have the latest version of VirtualBox.
      I would then carefully check both the BIOS/UEFI for a virtualisation setting, and the feature list for Hyper-V, as they are likely to be there.

  • @light5773
    @light5773 Před 3 lety

    I legit can’t type on it only numbers I have my code aswell

  • @bahaasouid3028
    @bahaasouid3028 Před 7 lety

    how to get the code you writed in from the start off the video is it just a random i dont have nothing not a usb with the code or somthing in my microsoft account pliz you ned to help me i have all my work in it and if i lose them i will get fired plz i beg you i can pay you plz man

    • @Artexic
      @Artexic  Před 7 lety

      Hi Swaper LP, not sure if I can help, but I will certainly try.
      When you turned Bitlocker on, you would have been asked "How do you want to back up your recovery key?" You can't skip this stage, so logically, you:
      1. Saved it to your online Microsoft account (good news as it's not on the PC)
      2. Saved it to a local file (bad news unless you then copied it off the drive or emailed it somewhere)
      3. Printed it
      Can you remember which you did?
      If you choose Microsoft Account, just log into the below URL to find your recovery key:
      www.onedrive.com/recoverykey

  • @saniyasanthosh1027
    @saniyasanthosh1027 Před 7 lety

    for me it's coming set of no:

  • @unwujoh
    @unwujoh Před 2 lety +2

    *☝️I can't stop thanking him he is the best .☝️*

  • @lisasidqy7918
    @lisasidqy7918 Před 6 lety

    I have bitlocker recovery key . .. but i can't input it. . . I'm stuck to fix it .. . Help please 😢😢😢

    • @yenglor691
      @yenglor691 Před 6 lety

      I can help

    • @lisasidqy7918
      @lisasidqy7918 Před 6 lety +1

      Thanks Yeng Lor . My pc is ok now .. . No prob again

    • @yenglor691
      @yenglor691 Před 6 lety

      Yeah that is good. I was nervous too when that stupid bitlocker got into my screen. Shutting and restarting my laptop didn't help. I am glad your pc is working fine now!

    • @lisasidqy7918
      @lisasidqy7918 Před 6 lety

      Yeng Lor yeah . It's fine

    • @MandeepSingh-jx5kc
      @MandeepSingh-jx5kc Před 6 lety

      Yeng Lor hi I have not bitlocker recovery key Wht i do ? Pls help me

  • @Moccalocca100
    @Moccalocca100 Před 2 lety

    Lol only thing i did was remove the battery and cmos battery and bitlocker doesnt even work

  • @Sunny-cf4fy
    @Sunny-cf4fy Před 7 lety

    rubbish doesn't work

  • @hurricanearthur9742
    @hurricanearthur9742 Před 6 lety

    nice joke !

  • @Moccalocca100
    @Moccalocca100 Před 2 lety

    This guy is a troll

  • @jawadali6853
    @jawadali6853 Před 7 lety

    man you need to stop explaining wtf it does. What fucking key did you put in to pass the initial screen?

    • @Artexic
      @Artexic  Před 7 lety

      From the blue Bitlocker screen? I pressed the ESC key, in-line with the instruction in the bottom left, to get to the "Recovery" screen, this is where you enter your "Recovery Code" (long and painful code)

    • @shahabahmadkzr8562
      @shahabahmadkzr8562 Před 6 lety

      czcams.com/video/C6R7PFPh-0Q/video.html

  • @moodyshawky9288
    @moodyshawky9288 Před 7 lety

    I changed windows 7 and forgot the password, and I can not find bitlocker recovery key, please help