It takes forever to wash a load . Agitation is awful. Never felt like clothes were clean and the out of balance issues make you want to use a sledge hammer on it. I guess that why the warranty on ours paid out instead of trying to fix it.
@LisaMarie it goes "unbalanced" too easily. It uses too much water for what is supposed to be a "high efficiency" washer. This replaced a Samsung frontloader that died on me right after the warranty expired. Have since found numerous videos explaining how poorly engineered their washers and refigerators are. Samsung dryers seem to be ok.
Thank you so much for the video. The calibration function was an eye opener. I checked the bolt which was tight. Ran the calibration and lo and behold I can wash bulky towels now 😂
THANK YOU! Oh my gosh.. thank you for posting such an accurate video. Other videos I watched that claimed this model # - they were not at all correct. Thank you so much!
editing my comment! i tried calibration like you said, and onxe it was on 0 i tested it, it got a slow start but it did start spinning again! (spin only cycle) it was moderately slow spins and then suddenly halfway its started spinning faster. ! i did hear a drip sound somewhere in the beginning though?
hey i have a question. the same washer isn’t opening the top lid, it’s stuck and it doesn’t have child lock on so idk what the problem is. I turn it off and on numerous times and it still shows my top lid is locked
Hey…I have this washer, only about 2 years now and it currently will not spin or fill. I did a shop vac in the drain hose, nothing except a little bit of water came out.. any other suggestions?
@@crifix. seriously, just now was able to take the hose off that connects to the pump and found a sock stuck way up in there!! I can’t tell you how happy I am that it was just a sock because I was seriously going to buy a new one tomorrow with money I really didn’t have…lol. BUT HEY..if I can get this put back together, I think I have a working washing machine again! Thanks for the reply!
Here is a different video for the suspension rod replacement how to. This one shows how to pop off and separate the main control panel and note that towards the end he removes the back panel. This makes replacing the more complicated harder to get to back rods much more simple. There is also a pressure tube and additional ground connections that you can easily disconnect and later reconnect with the back panel removed. Would highly recommend watching both videos to get two peoples perspectives. czcams.com/video/I75Zh4Kl3OE/video.html
@@bkmkoa11 yeah it’s crazy not to. Yes, no question about it, replace all 4 of them. Such a screw ball design, I am anticipating doing this about every 1-2 years with the heavy use my machine gets. I miss the older fully mechanical machines, they had much better designs and you could replace stuff so much easier.
czcams.com/users/shortsuUkN5DJ4TDM?feature=share If you listen to the sound of the video, you will hear a crackling sound. Even after requesting an engineer, the inspection result was found to be normal. Did you happen to have a similar check result?
My issue with this washer is the bedding cycle it leaves too much water after the cycle is finished. If anyone has any suggestions on how to fix this or maybe the settings are wrong it is new and we just bought it.
Question. I have a client with a ub error and it stops during run. They said especially during small loads. Could that be a busted spring or just an unbalanced washer.
i have this washer and i'ts giving me an ur code when it hits the sides and stops washing. do you know the part number for the rods by any chance? is it DC97-16350U?
@@crifix. i expected better from samsung. o wells i just replaced it yesterday lol i might fix and re sell. thank you for the reply, i will go look for the part on amazon
@@johndoe7109 Were you able to fix the drum basket hitting the sides and giving you the UR code? I've seen three possible fixes: replacing the drum rods which seems to only be the problem about 50% of the time, adding anti-vibration padding around the part that the drum spins in, and tightening the bottom drum nut like this guy did (although I only saw that here and I'm still not sure if that was his issue).
@@crifix. he said this came with legs at the bottom that could extend right ? Are all the legs hitting the ground ? Have you tried the other methods he tried on the video
I was able to place back the plugs 😂 some were loose. I successfully change the suspension rods and it’s working. Thank you so much for your tutorial saved me lots of money 💰.
Mine is just 2 years and half in the house brand new was perfect after 6 months I noticed that stop not put enough water ur ur ur for all spin cycles I'm driving myself nuts and I have my husband crazy with this night and day. Thanks again this open up my eyes I went with Samsung no warranty I have to pay upfront for some technician come into the house and check only no repais at this time. Samsung did nothing for me ok. But now checking online I found you ❤️ and irs same I been experiencing for the longest too much shaking on drum and ur at all the times. We will look into this and I hope it really fixmy problem once for all I'm tired I don't have more money to buy me new washer. Thanks . Great help. Great explanation how to do it yourself. 👍 I will let you know if it works for me ok.
@@31398genesis Don't fill bad, I have the same washer with the same problem, I checked the suspension rods they look good. I'm hoping it's as easy as tightening the duum nut? P.s. My wife is driving me crazy! 😊👍🏻
I tried this but only worked once after calibration now back to unbalanced err UR 😢 Don’t know what to do or who to call I’ve only had it for 2 1/2 years 2 year warranty expired
I own this washer and absolutely hate it. Last Samsung appliance I will ever buy.
I agree
Same. It’s a piece of junk.
Why?
It takes forever to wash a load . Agitation is awful. Never felt like clothes were clean and the out of balance issues make you want to use a sledge hammer on it. I guess that why the warranty on ours paid out instead of trying to fix it.
@LisaMarie it goes "unbalanced" too easily. It uses too much water for what is supposed to be a "high efficiency" washer. This replaced a Samsung frontloader that died on me right after the warranty expired. Have since found numerous videos explaining how poorly engineered their washers and refigerators are. Samsung dryers seem to be ok.
Thank you so much for the video. The calibration function was an eye opener. I checked the bolt which was tight. Ran the calibration and lo and behold I can wash bulky towels now 😂
THANK YOU! Oh my gosh.. thank you for posting such an accurate video. Other videos I watched that claimed this model # - they were not at all correct. Thank you so much!
Thx! Learned some very helpful instructions on this washing machine😊
Thank you for that video cause my wife says it's not spinning, I need to tighten that nut I might need to change out the balance Springs
Thank you for the tip. It really helped
This video was very helpful. I had no idea about the calibration function. This saved me saved me a lot money! Thank you!!!
Very nice ty so much
If you leave the bolt just barely the agitator you can use it to lift straight out
Hi brother! Does the suspension rod can use all Samsung washer
@Beth Mahoney this video is more in depth.
editing my comment! i tried calibration like you said, and onxe it was on 0 i tested it, it got a slow start but it did start spinning again! (spin only cycle) it was moderately slow spins and then suddenly halfway its started spinning faster. ! i did hear a drip sound somewhere in the beginning though?
hey i have a question. the same washer isn’t opening the top lid, it’s stuck and it doesn’t have child lock on so idk what the problem is. I turn it off and on numerous times and it still shows my top lid is locked
The unlocking relè is burn
The unbalance right and lef is bicause samsung used 4 sponge to balance right to left
Hey…I have this washer, only about 2 years now and it currently will not spin or fill. I did a shop vac in the drain hose, nothing except a little bit of water came out.. any other suggestions?
Fill id say the pump. But if also doesn't spin it may be the CPU....does it execute a cycle?
@@crifix. seriously, just now was able to take the hose off that connects to the pump and found a sock stuck way up in there!! I can’t tell you how happy I am that it was just a sock because I was seriously going to buy a new one tomorrow with money I really didn’t have…lol. BUT HEY..if I can get this put back together, I think I have a working washing machine again! Thanks for the reply!
Here is a different video for the suspension rod replacement how to. This one shows how to pop off and separate the main control panel and note that towards the end he removes the back panel. This makes replacing the more complicated harder to get to back rods much more simple. There is also a pressure tube and additional ground connections that you can easily disconnect and later reconnect with the back panel removed. Would highly recommend watching both videos to get two peoples perspectives.
czcams.com/video/I75Zh4Kl3OE/video.html
Nope. Watched numerous CZcams videos on the extension rods. Change them all out. Same problem. Piece of junk
@@bkmkoa11 yeah it’s crazy not to. Yes, no question about it, replace all 4 of them. Such a screw ball design, I am anticipating doing this about every 1-2 years with the heavy use my machine gets. I miss the older fully mechanical machines, they had much better designs and you could replace stuff so much easier.
When the pulsator stops rotating, it makes a "click" sound, did you find out where the problem is?
czcams.com/users/shortsuUkN5DJ4TDM?feature=share
If you listen to the sound of the video, you will hear a crackling sound.
Even after requesting an engineer, the inspection result was found to be normal.
Did you happen to have a similar check result?
How about when it's starting to rotate? When it rotates to left and right do you hear the click?
My issue with this washer is the bedding cycle it leaves too much water after the cycle is finished. If anyone has any suggestions on how to fix this or maybe the settings are wrong it is new and we just bought it.
Just do one more spinning cycle
It spins at a lower speed with heavy items. Just spin again..I'd flip the blanket to make sure all the excess water was at the bottom.
Question.
I have a client with a ub error and it stops during run. They said especially during small loads.
Could that be a busted spring or just an unbalanced washer.
Mine was stopping any spin. Small or big loads. I replaced the springs and I haven't had one ub no more
@@crifix. how do I get to the springs on this particular washer if you don't mind sharing.
@@crifix. What was your final fix? Did tightening the bolt do it or did you continue to have problems and had to replace the springs?
I changed my suspension rods and it still gets the Ub code????
@@ramoscollege This is my issue 2 years old it’s a pile of junk
What size deep socket for the nut at the bottom?
Don't know. Still have to do it. Just get a pipe wrench 24 and you should be fine
@@crifix. okay
I have the sensing issue what do I do to fix this
What do you mean exactly?
@@crifix. please run a full cycle on this washer with 2 fabric softener rinses.
Hey brother my washer is not draining so you have any tips? I just replaced the suspension rods.
Did u clog the draining hose? Or just doesn't go into draining
I’m not sure. I vacuumed the hose and water came out. It starts the wash cycle but then it wont drain. :/
Mine did the same thing and a sock was stuck in the drain. Had to take the back panel off. Watched a CZcams video on how to do it.
You should do manual calibration just for draining. Inside the panel there should be a paper manual that explains how to do that
@@ericreyna3060 you need to remove the drain hose and make sure the rubber piece the won't let water go back to the basket is in the right place.
does anyone know what the plug in on the back is for a small one at the top right corner
Picture please
@@crifix. honestly idk how to send pictures but i have a picture ofnit
Boycotting Samsung for life
If it's more than 5 or 6 years old replace the tub shocks they are cheap and you don't need a four foot long ridiculous extension
Easy fix?
i have this washer and i'ts giving me an ur code when it hits the sides and stops washing. do you know the part number for the rods by any chance? is it DC97-16350U?
I just bought it in Amazon and it didn't change much...the problem is how the washer is built. I had DC97-05280W
@@crifix. i expected better from samsung. o wells i just replaced it yesterday lol i might fix and re sell. thank you for the reply, i will go look for the part on amazon
2021 and 2022 Samsung are garbage
Thank you, I'm hoping to fix mine by myself. Looks like this is the problem, just need to find the part.
@@johndoe7109 Were you able to fix the drum basket hitting the sides and giving you the UR code? I've seen three possible fixes: replacing the drum rods which seems to only be the problem about 50% of the time, adding anti-vibration padding around the part that the drum spins in, and tightening the bottom drum nut like this guy did (although I only saw that here and I'm still not sure if that was his issue).
Rinsing to many times any help!!!
Have you tried replacing the suspension rods
@AlonSOAMAZING yes twice. Didn't change anything
@@crifix. he said this came with legs at the bottom that could extend right ? Are all the legs hitting the ground ? Have you tried the other methods he tried on the video
After changing the suspension rods my washer doesn’t want to turn on 😢
Omg. Check all the plugs in the back. You probably unplug some
I was able to place back the plugs 😂 some were loose. I successfully change the suspension rods and it’s working. Thank you so much for your tutorial saved me lots of money 💰.
Can you come fix mine too please
Where are you located?
You said you had this washer for 6 months? What are you washing, greasy cloths? That looks like disgusting garbage disposal. Glad you cleaned it.
This is the washer for working clothes. There is still someone who works and gets dirty in this 🌎
This Samsung washing machine is a piece of crap!! There should a recall for this defective appliance!!
I know a fix for it. Replace with a GE. That’s what happened today for us.
Mine is just 2 years and half in the house brand new was perfect after 6 months I noticed that stop not put enough water ur ur ur for all spin cycles I'm driving myself nuts and I have my husband crazy with this night and day. Thanks again this open up my eyes I went with Samsung no warranty I have to pay upfront for some technician come into the house and check only no repais at this time. Samsung did nothing for me ok. But now checking online I found you ❤️ and irs same I been experiencing for the longest too much shaking on drum and ur at all the times. We will look into this and I hope it really fixmy problem once for all I'm tired I don't have more money to buy me new washer. Thanks . Great help. Great explanation how to do it yourself. 👍 I will let you know if it works for me ok.
@@31398genesis
Don't fill bad, I have the same washer with the same problem, I checked the suspension rods they look good. I'm hoping it's as easy as tightening the duum nut? P.s. My wife is driving me crazy! 😊👍🏻
I tried this but only worked once after calibration now back to unbalanced err UR 😢 Don’t know what to do or who to call I’ve only had it for 2 1/2 years 2 year warranty expired
My clothes are bunched up on one side, I rearrange clothes started up does it again code say dc 😢😢 it does seem like the basket is wobbly (looser).
This goddammit machine is a water bill sucker , I'll get red of this crap soon
My LG (Tromm) is much more quieter than this Samsung.