The Full TRUE Goalie Skate Warranty and Repair Process Explained!!

In this video, I break down the TRUE goalie skate warranty, and go through the entire repair process from start to finish.
I have found that the repair process is easy for the most part, and takes 7-10 business days, which isn't too long.
But, if you need your skates fixed midseason, then it may be tough to get done, since you can't just miss games because you need your skates fixed.
For this reason, I played my entire previous season on cracked skates.
So if your skates DO break, you may need to have a backup pair on hand to play in until TRUE returns your skates back to you.
They did a great job patching up the giant crack and my skates, and re glueing parts of my skates that had come unglued.
However, what's concerning is that there were part of my skates they simply neglected to fix.
Since the recording of this video, I reached back out to them, sent them pictures of what they missed, and they sent me another shipping label to send my skates BACK in to get fixed for free.
I hope this video helps you understand what the warranty for TRUE goalie skates is, and what the repair process will look like from start to finish should you need them repaired under warranty.
Thank you for watching!
Have you had any issues with TRUE goalie skates breaking? Please let us know in the comments below. It is a huge help for all of us!!

[@StuJo2]

Hey Hayden, I hope your offseason is going well! Did TRUE ever end up repairing the blade holders?

[@TheGoProGoalie]

Hi Hayden, kinda unrelated but i was wondering do you get your one piece skates profiled? If so, what profile do you use and why?

[@GoalieGuy94]

Hey there. Thank you so much for the question. The simple answer is I essentially use the Step Steel stock profiling. TRUE uses Step Steel in their skates, and I just like to have them sharpened from there. I am not able to find what exact profiling this is. Goalie skates tend to come with about a 27 profile, so I am assuming this is around what it is.
But the reason I do this is because I like to feel flatter in my skates when I move my weight to the balls of my feet. I don't like to feel locked into my toes, or forced too far forward onto my toes by the skate boot or my profiling. I also feel like my pushes are better with more steel available to push with.