How To Get Refund on Amazon Without Returning Item for Delayed Delivery
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- čas přidán 21. 08. 2024
- In this video I show you how I was able to get a refund from an Amazon purchase AND still keep the item. This method is part of Amazon's policy for Prime members but you must know the proper steps and when to reach out for the refund.
In this video how to get refund on amazon without returning item for delayed delivery is meant to inform Amazon members and not promote scams, cheating or anything else to fraudulently obtain free products. Again, I am doing no more than following Amazon's guidelines and buyer policies.
This Amazon refund trick worked for me once in 2020 for $25 and once in 2021 for $500! Obtaining an Amazon refund for late delivery is fairly straightforward. Once 24 hours has elapsed since your guaranteed prime delivery date, you can reach out to Amazon via chat and request a full refund. Even if your items tracking is showing delivery the day of or the next day.
#Amazon #Refunds #2021
I got a free $600 exercise bike. My delivery was late and waited the extra 2 days past the delivery guarantee. I chatted online and asked for a refund, it was instant. The bike arrived the next day. Money is back in my account, and I’m going to hell. Fair deal though
Hahaha. Happy to hear you got a refund and kept the item. Sounds like you did the same steps I did and it was a success! Enjoy your new bike!
It’s not our fault it’s in there policy fair game to me
May I ask which exercise bike this was?
God would forgive you anyway but thats there policy
Lol i ordered a mystery box for 100 quid last week its arrived but it says its still in transit and I managed to get a refund back from it
Man where is THAT dude when I need customer service? He is Superman!
He was pretty awesome!
same as amazon do walmart return lost product
If you request a refund, the money will be returned from the seller to you. not from Amazon. That's why amazon customer service refund so easily. Anyway, PUT A HAND ON YOUR HEART WHEN YOU DO SUCH THING. GOD IS WATCHING YOU!
This is the exact reason I do not sell my products on Amazon. Sellers should reconsider selling on this platform if they do not like their policies. Nobody is forcing them to sell on Amazon.
@@JMGENTERPRISES Awful reply, you ethically shouldn't be doing this to the little guys, big companies who have been ripping people off for years I can understand to a point. ''nobody is forcing them to sell on Amazon'' You're essentially saying it's okay to steal from small businesses here because it's Amazons fault.....
@@ryan795 - You are entitled to your opinion but I do not agree. Sellers know Amazon's policies and the risks they are taking when selling their products on Amazon. There are plenty of other platforms that do not share the same policies. Ebay, Etsy, Market places, personal websites etc. I sell tons of products online but never use Amazon.
@@JMGENTERPRISES and that is why I think you're ethically wrong, terrible outlook, unsub
@@ryan795 - It's good to stay loyal to your thoughts, opinions and beliefs! Take care dude!
Amazon pretty much confirm that you can keep the item it says “We're very sorry your delivery is so late. Although it may still arrive, you can request a refund now”
Exactly! Crazy how you can keep the item and also get a refund.
@@JMGENTERPRISES how has this company been in business this long and still made the richest man?
@@macavalli2619 - I guess lots of volume!
@@macavalli2619 - I dont know what say. I wasn't lying in my video. I did not have to return my seat and I received a refund. Many others have had the same thing happen. Read the comments.
Generally speaking, the manufacturing costs of items is significantly less than the retailed price. These items are mass produced in China, etc. and then sold off. There are children in China working to create Nike shoes for just (generously speaking) a couple bucks a shoe, and the shoes get marked up ludicrously to $60, $70.. There are many companies enforcing this practice, and Amazon's incredible customer support will always put them in the lead with these situations.
I just wanna say thank you for replying to these recent comments even though this video was made more than a year ago, just goes to show that you’re a pure person. You just got a new sub 👍
I appreciate the kind comment! Yes, I enjoy replying to each comment :-)
more like opposite of pure… you guys are scamming small businesses who are selling through interfaces like amazon. you guys are scum
@@JMGENTERPRISES he stole off a seller simple
@@chowmein12 - Not really
@@JMGENTERPRISES you bought off a seller from amazon claimed a refund kept the item cheap at the sellers cost .. scum bag and you are actually coaching people to do the same
Its a policy y'all this aint a crime, for all i care its jeff bezos' fault
Exactly!
AND THE BEAN COUNTERS!!! 😂
i always have to look up how to do this because they make it so hard to get a refund when u mess up like you really have to search to talk to someone.
They do make a bit of a challenge getting help.
The person in this video forgot to mention that not all FBA is Amazons product some are from 3rd party sellers that work hard for a living. In that case it does not hurt Amazon at all but hurts the 3rd party merchant. Amazon still takes their cut from the pick and pack fees also the final value fees of 10%. While the merchant that is selling on Amazon gets reamed.
Exactly. This is why I refuse to sell on Amazon.
If I was gonna get a $500 item for free, frankly I wouldn’t care!
Being an amazon customer service rep for 4 years with different departments ( retail, payments, Escalation, CAP) I highly suggest not to always do this. If the system detects that you always request for returnless refunds it can lead to the banning of your account and other accounts that you will be creating in the future.
Thanks for sharing. I agree with you.
How can they ban you for following their policy!? Is it their policy or not
How many times until y’all normally bam anyone
cheapass amazon. maybe you should revise your policy then?
so i have a question, if i had an order and it was refunded but then the package came a week and a half later do i still have to return it. on amazon it says refund issued and we are expecting your return
Somehow, sometimes I feel guilty when keeping the product and get a refund. On the other hand; it's not my fault that the item wasn't listed correctly. So actually I didn't get what I really wanted and sometimes the seller still wants you to put effort in it to make a return. In some cases I ask myself: for what? Because that item belongs in the bin. Right away.
Could not agree more. I feel guilty sometimes too but hey, like you said, it was not listed correctly. If sellers do not like Amazon's ways, they should not sell on Amazon.
Where will your justifications take you next, it’s a wild ride! Have fun! Been there done that, not anymore or as little as I can lately...peace!
How long did it take y'all to get your refund back because I experienced this 6 days ago...got a shirt off Amazon & it wasn't as bright as advertise, i issue a refund they said no need to return the item the refund will be put on my card but it's been almost a week and still nothing
You feel guilty 🤣🤣🤣finess the system not and individual I’d understand if it was a small business but a business like Amazon your order isn’t even a scratch to their service
Absolutely guilty
Hey friend, do you know that who is giving you that refund is Amazon and not the owner of the merchandise? Who lost was the owner of the merchandise not Amazon, for your information Amazon should pay that item to the seller of the chair, because it was not the fault of the seller, it was really the fault of the logistics that Amazon hires, in this case the seller lost the cost of the item and the cost of shipping, (because the FREE SHIPING is paid by the seller not AMAZON), that is, AMAZON looked good with you and cheated the seller, because it charges a fee of more than 30% for selling in the platform, an important point to know is that in AMAZON more than 80% of the merchandise is from 3 party sellers, who strangle them for them enrich, next time think about this and do not think you made a good deal, really it What you did without knowing is to help amazon to harm a small entrepreneur.
I hear ya. This is why I don't sell on Amazon. Sellers should be aware of this policy and not sell on Amazon if they don't want to risk it.
@@JMGENTERPRISES You should of returned the chair if you're Not paying for it. The seller lost the cost of the item and the cost of shipping. That's like Stealing Right...
@@hawaii6282 ok karen
Free stuff for us
@@dizhavoc2378 WOW
Also on certain cheap items (ie $5-$20 depending on the seller), they usually let you keep it if you decide to return them. The reason is that it costs more for them to ship the item back, and therefore it’s not worth it for them to have you send it back. You just have to be careful not to over do it because I’ve heard on the news about people’s Prime accounts getting canceled due to abusive behavior, which consisted of excessive returns.
I have had a few cheap items get refunded to me and I didn't have to return them. Thanks for the info on excessive returns.
But who do I talk to the seller? Or Amazon because I want to return my figure that’s is almost 20$ but I’m pretty sure if I contact Amazon they would make me send it back
@@bvttv4419 No. a lot of times when you initiate a return on Amazon, the system will automatically tell you that you can keep it. It won’t do it with all items, but it does it with a lot of items that are around $5-$20.
@@AAP0000 wait so I just talk with the bot? Then or with a agent?
I wanted a replacement and they said if I don’t return the product in 30 days my account will be charged.
It is an Amazon policy and it sucks for us as sellers on amazon. Amazon doesn’t ask us anything they just side with the buyer over 90% of the time. I have a customer that got an item in 7 days instead of the 3 she should have. No fault of mine. Usps fault.
Another buyer got it, opened it, decided she didn’t want it anymore. Guess what? Automatic refund. No one asked me anything.
I am in the middle of one right now where the customer put her address in Amazon incorrectly and now wants a refund. How is that my fault.
Professional sellers on amazon are paying $40/month plus fees on each sale and amazon is just issuing refunds and letting people keep their products with no seller protection.
And it also sucks that there are people making videos saying here is how to get free stuff on Amazon.
Sorry to hear about the automatic refunds Amazon has been giving your buyers. That sucks! I sell many products online but have NEVER sold on Amazon because of this policy. They practically always side with the buyer. I sell my products through my websites, ebay, etsy etc which have more seller protection policies in place. I would recommend not using Amazon to sell your products for this very reason. It's a great place to buy but not to sell. Hopefully this video I made will raise awareness and perhaps Amazon will change their policy one day.
@@JMGENTERPRISES thanks. I just started selling on amazon a little over 2 months ago and already 3 returns. Customers change their mind like they change underwear.
I sell on eBay also. Wanted to give Amazon a try. People on eBay try to get refunds all the time too. I had one man that bought a “cable” modem and then was upset with me when he opened the package and tried to hook it up to his “DSL”. He didn’t read the description or research if it was right for his needs. He didn’t read my return policy. He removed the oem shrink wrap and took everything out then wanted me to give him a refund. When I denied him he started telling me how eBay needs to screen their sellers better and that I needed to find another line of work. Lol! Maybe they need to screen their buyers better?
I just had the incorrect address situation. Amazon covered the AtoZ refund and it didn't go against my account.
Sucks but I didn’t spend 150 bucks on ram and psu to not be able to build my pc when I needed to.
the customers always right :)
I sell on Amazon and choose not to offer items through Prime for this exact reason. Shipping services are a clusterf*ck and cannot always be relied on. It just sucks that Amazon allows this because it's usually not the big corporation you're hurting; most times it's the little guys. #Karma
I ordered a gold bond lotion but only because I couldn’t find the bigger size at my Walmart and it’s cheaper to get the bigger size which is “Shaq size” but it was supposed to come in yesterday and it didn’t even come today might just wait for tmr if not then I’ll get a refund it’s only $11
Yeah, I sell products online too but choose not to use Amazon for this reason as well.
Yeah, I would do the same. $11 bucks is $11 bucks.
Exactly... This guy is coaching individuals to rip off small businesses. What a joke!
But if you send normal shipping , let’s say 5-7 days, if your customer doesn’t get this item, then they still qualify for a refund so you lose out on that money anyway. Prime or not
A large percentage of amazon sales are made by small third party sellers. Refund scams like this really effect these peropl
Well the seller should not have promised me the seat would arrive in time for my race. I lost $650 because the deposit I put down for my race was non-refundable. and I couldn't race without a certified racing seat.
Completely agree. How dare you think its right to have this for nothing. I am a small seller on Amazon and sick and tired of buyers like him on here! It really effects us massivsly so think twice next time and be decent and reasonable!
@@katehood5099 - Well as a seller, make sure you do not make promises you cannot keep. I would not have ordered this seat if they hadn't promised it would arrive in time for my race.
@@JMGENTERPRISES so you think its right and fair to get a full refund, get your $650 back, keep the item to then in turn be able to sell it yourself for another $650 of pure profit? Yes Amazon need to be accountable for their ridiculous policies but this really is not the right or kind thing to do to resellers, for many of us its own only source of income.
@@katehood5099 yes, in my case I feel it's right. I lost a huge non refundable deposit as I could not qualify to race because I did not have an approved seat. I contacted this seller before I purchased confirming the seat would arrive in time. That date came and went...no seat. I lost my deposit. Yes, now I can resell the seat and recoup the funds I lost.
Most of the items sold on amazon (including amazon prime) belong to 3rd party sellers. By getting refund and not returning the item back, you hurt 3rd party sellers, not amazon. Amazon gets richer each day!!!
Amazon makes HUGE money! Amazing!
I agree. Amazon is the behemoth growing richer while 3rd party seller scrape by to make side money. They are so quick to resolve the issue because again they are not losing money. Most of what’s sold on Amazon is not owned by amazon. They are just the logistics and the platform where sellers and buyers come together.
Points to Remember:
1 - Need to be prime member
2. Need to order an item that has a guaranteed delivery date.
3. Your item must be delayed by the carrier (UPS, FedEx or USPS) and have a new scheduled delivery date that is past your guaranteed delivery date.
4. If you item does not arrive within 24 hours of your guaranteed delivery date, contact Amazon through chat and request a refund before it is delivered.
It's best to reach out to Amazon via chat once 24 hours has elapsed since your guaranteed delivery date. But also make sure to request a refund before your item is delivered.
I ordered an iPad Air 4 and it got lost in transit so I ordered a replacement. The original iPad just got delivered today, can I keep it or do I have to return it?
ahhh i see :)~
@@shawnmichael2305 - sorry for the late reply. Did Amazon ask you to return it?
@@shawnmichael2305 no ones stopping you keep that shit
@@devisherefr9879 yeah keep it lol
So the real question is refund, but you don’t have to return it. I see the refund, don’t see where they said keep it.
Good point. I never received any messages/emails from Amazon to return it or keep it. I will keep you updated if that changes. The last time this happened and I kept a $25 item, I never received any messages either saying to return it or keep it. I'll keep ya posted if anything changes.
I ended up receiving a message from customer service directly that I could "kindly ignore" any message to return the item
Thanks mate I just tried as a non member prime and said I didn't have a printer to return the wrong item. They refunded me right away haha .
Nice!
I am a representative in amazon chat support. May I know the amount of the item refunded?
@@tusharmehra1021 like 56 canadian
@@tusharmehra1021 can you give your telegram
Amazon doesn't care about their regular, committed customers, and sellers are fully aware of the practices of Amazon and still choose to use Amazon to sell. So the sellers are just as bad as Amazon. It's not a complex concept, people!
Word
Exactly the same thing happened to me when I ordered a Electric Tesla Car from Amazon Prime
They refunded me and let me keep the car when it arrived 3 days late
Don't you just love Amazon
A brand new Tesla would be awesome! 😁
When you think you get something for free it always means someone has to pay for it. Things are not just "free" for you. As a full time seller I can tell you we, sellers, see this as "buyers stealing, but we cant do much about it if we dont want negative feedback". Luckily 99.5% of my customers are honest. Still I have been "stolen" by 4-5 buyers the past 12 months. Thats my money, for which I work hard for, for you to have a freakin free seat. Gratz on finding out a new trick
I hear ya. I sell lots of products online as well and have been burned many many times. All part of doing business. Also, this is the very reason I do not sell my products on Amazon.
I feel for you my friend and I totally get your point but I have to be honest it’s not the buyers fault all the guy did was called Amazon and told them that they were late on his package and based on their policy they gave him the package free and a full refund. Now I know it messes up the seller 100% but that’s not the buyers fault your argument is with Amazon. But I totally feel for you and agree with you but don’t take it out on the buyer just because they take up Amazon on their policy. Just my two cents
Insurance
Who gives a shit
@@popito1010 you someday when you grow up and are on the bad end of a scam.
thanks thats good to know currently waiting on a package that's late
Let me know how it all plays out
@@JMGENTERPRISES they lost it :(
@@kiianan same thing happened to me today so i asked for a refund
@@stayvy7302 did they give you a refund within 3 to 5 business days??
@@chazrichards4804 actually the next day but it might be different for some people
You're not just taking advantage of Amazon.
With this video, you are teaching people how to take advantage of families who work by reselling products on Amazon.
People who support their families with this.
This, in my opinion, is not fair and honest.
Well I lost $450 from my race deposit because this seat didn't arrive in time as promised.
Its their policy, its amazons fault for all i care Jeff Bezos Is at fault for this
I tried this because i had a super late package and it was broke, they only offered me discounts and opened up a return, honestly dissapointed in amazon.
Sorry to hear that 😕
$500 dollar racing seat? I wouldn't pay 50 bucks for it
$500 is actually quite cheap. Many high end seats are over a thousand dollars!
See I understand customer service and meeting the criteria, but i feel some people forget there is a lot of small businesses running on Amazon as well, like myself. Sometimes we have delays, unforeseen circumstances especially when you’re at the starting stage of setting up. So many customers take advantage and go straight for the refund road, understandable they’re entitled to it. But it’s so difficult for the small fish to actually make anything from these sales, already suffering huge expenses from Amazon and costs/advertising/packing. Sometimes would be cool if people were just patient or understanding 🤔 what do you guys think? I mean it is what it is, everyone wants to save money where they can. Just from a seller perspective. ( I reward my honest buyers and those who understand with freebies and discounts to compensate), but also been hustled waaay too many times.
*God bless Southhack1 🇺🇲@ !!nstagram, i got my daughter iPhone11 pro max within 24hours you are the best bro* 💯💯.
I hear what you are saying. That is why I refuse to sell my products on Amazon. I realize they are a big marketplace but I would never sell products on a platform that refunds buyers AND allows them to keep the item.
Well, let me ask you something. Would it be ok if i delayed paying for the item you are selling by a month?
I can accept a package being a week or a little more late, but a month is just not acceptable if you are a Prime member that pays for the convenience of free and guaranteed shipping times.
"Sometimes would be cool if people were just patient or understanding" What incentive is there to pay for Prime Shipping then?
I don’t know why people sell on Amazon. Selling on eBay the buyer is ALWAYS right but there’s at least some things we can do. I don’t have to refund without a return. However I could get a fake or different item returned and there would be nothing I could do. If it was expensive tho I’d threaten legal action against the buyer for defrauding the mail system.
A delivery estimate is not a guarantee. While Amazon does have that policy, do it too much and they will ban your address and IP and you will never be able to use any Amazon or it’s subsidiaries again.
Yeah, I have heard this can happen. It is why I've only done it a few times.
That’s why you have to use your neighbors or vpn
@@DLTdragon that makes no sense. If your address is banned, your going to have all your packages delivered to your neighbors then?
@@juan2049
That's what good neighbors are for 😆
Unless you have hit so many cases where your packages are late, you won't be able to abuse that policy anyway.
I once ordered something urgent and I specifically chose expedite one day shipping for extra cost (paid like 4.99 or something for expedite shipping on top of my prime membership), and UPS failed to deliver it to my office and I missed the day to use the equipment and missed the deadline. And it was a snow day and I went to the office for the whole day waiting for the device.
The CSR promptly refunded the full order and let me keep the stuff. Not very expensive thing, probably a hundred bucks worth. I didn't even ask for a full refund, and CSR offered it. I was like, give my 5 bucks of shipping back, she's like, no we'll give you a hundred.
NPCs, bootlickers, and corporate simps out in full force on this one's comments. Thanks for the helpful video. It's always offered the button to get the refund when the shipment is late, on its own, without me having to contact Amazon. Is this video outdated in the sense that they offer the button automatically now?
I'm sure there has been some changes since I published this video. Haven't heard about the new button you mentioned though. 🤔
Same as stealing, people who received their stuff and say they didn't are so pathetic, just pay for your stuff.
It's not stealing if Amazon refunds your money even though they see it was going to be delivered the next day. I never said I didn't receive the product, I just informed them it was running late past the guarantee delivery date and they issued the refund.
are u serious? the guy was promised to receive the goods by a certain date and amazon failed to fulfill the promise. He did suffer a loss from the fault of Amazon, and rightfully deserves compensation for it. Amazon is stupid enough and more importantly wealthy enough to adopt such a policy where they hand out 100% refund on such cases. Should he feel lucky for it? I think so yea, but I don't think he should feel guilt or shame from it, no way.
LOL everyone isn’t Elon musk like you since your so rich just let people do whatever there doing
@@ythsh exactly. Amazon regularly screws over their sellers and charges exorbitant fees. They screwed me out of $4,000 after they closed my seller account. It's nothing like stealing since it is their policy. i'll screw them every chance I get until I get my $4,000.
no !
It helped me a lot. I never knew that Amazon's customer care was this supportive
Glad I could help!
just because its their policy doesn't mean they're doing the right thing
Exactly!
So they shipped it to you anyway after the refund is my take away? I am a Prime member and going through this right now. I ordered a Vitamix blender prior to major dental surgery and it was guaranteed to be delivered on the 19th (surgery date). Meanwhile here it is the 22nd and no Vitamix has arrived. After the "We're very sorry your delivery is late" the expected date is now between Feb 20th - 24th. I can't request a refund until the 25th. I've already complained but all I got was a $10 credit towards a future purchase.
Hmm. Sorry to hear about the Vitamix. Yeah, my seat was guaranteed to be delivered on Monday day the 15th, then got rescheduled to be delivered on the 17-18th. On the 17th, I chatted with Amazon and they issued the full refund. On the 18th my seat arrived.
Interesting that you can request a refund till the 25th. That's quite a bit longer than your guaranteed delivery date. I would send another chat to Amazon explaining you needed your order on the delivery date as promised. $10 promotional credit is onsurd. Best of luck and I hope your surgery went okay.
That's what happened to me but I got 25$ I really pushed for it too. But they said for a full refund I have to return it
Heres a tip as an customer service chat support from Amazon we can only issue a refund once the expected delivery dates get crossed that is why u are issued promo to compensate and please its a request please do not give us no at the end of the chat 😆
I am from India. I bought a $5 eye mask and later requested a return because I didn't find the product comfortable. I thought Amazon would come to collect the product and then initiate the refund process. But to my surprise, they refunded the full amount immediately and told me to keep the product.
Nice! 🙂
You are a total piece of “digested food that is no longer in a persons body” or you may be totally oblivious to what actually happened here:
Seller was not Amazon but a small company from Florida called Safe Racer. UPS (or FedEx) screwed up and did not deliver it as promised. You called Amazon and spoke to a rep somewhere in Pakistan who never even used Amazon. His job is to do everything to make a make Amazon customer (you) happy. The rep just clicked the button, gave you the full refund. So Amazon lost NOTHING and they will keep doing that. Owners (usually working their butts off) at Safe Racer lost around $300 that cost them to buy the seat, around 50 dollars that cost them to ship it. In addition Amazon often decides to keep their fee that in this case was about 70 bucks.
People STOP stealing !!!
No, the seat was shipped out late. Not the carriers fault
I don't question what you explained but I was just wondering if that's safe to do. Are you sure the seller has no legal way to get his money back by proving that the object has been delivred to your house even if that is off the amazon delays ?
I haven't heard of this happening with sellers. It hasn't happened to me or any others that have had refunds and kept the item. As long as you save the email correspondence between Amazon and yourself, I would say you are good to go. Amazon is the one who issues the refunds and states you can "keep, return or dispose of the goods if and when they arrive."
the seller just makes an insurance claim through amazon or the shipping company
Dude amazon is a bazillion dollar company... you say anything to the guy that barely speaks english in customer service and you get your way ... they're trained to say yes sir sorry sir right away sir. They arent going to risk bad PR over $1000.. it's just business as usual.
@@tyleyden8695 😆 🤣
@@tyleyden8695 what is bad PR??
I was feeling bad, but this video is allowing me to go to sleep in peace. I also appreciate that many of us aren’t willing to sell our birthright like Cain did.
Character, integrity is still relevant today in age.
I also verify Amazon policy and everything he said is true.
I do not know who Cain is?
@@paigesix9387 you’re right. I have memory issues. Ty
@@JMGENTERPRISES 6 months pater and we still dont know who cain is
@@clixflix610 cain?
I got a refund even though my item arrived 2 days earlier, and I'm not a prime member. I waited 2 days after the order and requested one saying it never arrived.
Interesting. I thought you had to be a prime member
@@JMGENTERPRISES Well if you don't mind breaking the law then a lot of stuff in the video isn't necessary for a refund
How much was the product worth @paulallen1370
@@captaincharanclips around 150 canadian
Also, the product arrived and I just straight up lied saying it didn't arrive
I had a similar situation like this with wal-mart ordered something from them it was a week late delivery by FedEx contact Walmart told them that FedEx said it was a delay in shipping. Walmart was aware of the issue. They issued a full refund and told me to keep the item if it showed up . I kept that email for reference just in case. a month later Walmart sent me a email telling me they were going to recharge me for that item if i didnt return it in the next 30 days im glad i kept that email they sent me telling me to keep the item if it showed up i emailed it to the correct department that handles that type of issues then it was resolved.
On the other hand Amazon is a worthless company now I've been a prime member for 12 years now I've never had any issues with my package deliveries until this year it started 4 months ago my packages never arrive on time now always 3 to 5 days late Amazon customer care representatives do nothing about this issue when I tell them about the issue it's getting Ridiculous I'm strongly thinking about canceling my prime member! They are just having way to many issues now
Maybe they are just getting too big for their own good
Just a warning they can take you to collections if you receive and sign for the item.
I never signed for the item.
They never ask for signature! ! I almost ordered something from Amazon everyday!
This literally never happens lmao
Not to collection but a Amazon will take money back from your account. I know because I sell on Amazon, people try to cheat all the time.... If an item is lost through mail Amazon submits a claim to the carrier, but if the item was delivered late nothing happens.... I personally always fight Amazon to get my money back, it'll take months but I'll always get it back.
@@brokeduece1691 what do you sell?
Does this work for non-prime Amazon users, Ive been waiting 2 weeks for a product.
I believe only Prime users
Personally I don’t think you should go out of your way to get a refund if it’s not necessary, and if you plan to use the product anyway.
Thanks for sharing your opinion!
So I contacted an assistant about a problem about returning an item and she told me “you don’t need to return” and my refund will arrive in 3-5 business days
Awesome! Sounds like you are getting the item for free.
This is not always true as Amazon in some cases will ask you to return that item with the postage paid by Amazon. Also if you do this continuously you will be banned from Amazon purchases for life
Good to know! Thanks for sharing. Luckily, I have only done it a few times as per Amazon's recommendations.
Those some cases are if you the item is above 500$ we have to make a return for a refund speaking as an customer service from Amazon chat.
@@tusharmehra1021 So if an object is worth $500 or more, you can't get a refund without sending the item back?
Agree, and they also ask for location of where you are returning it so this video really doesn’t solve anything
I’ve done this probably over 20 times and have not been banned.
It may be Amazon's policy but in my eyes it's stealing, you know for a fact that it's coming out of the seller's pocket, not Amazon's and you're still happy to keep the item AND get a refund?! Saying they shouldn't sell on the platform if they dont want this to happen is a shitty excuse for stealing
Well the seller should not have promised me the seat would arrive in time for my scheduled race. I put a $650 deposit down to race my car and needed this seat in order to qualify and race. The date came, no seat arrived and I lost my non-refundable deposit. So yeah...I don't feel bad for keeping the seat with a refund.
@@JMGENTERPRISES Pathetic excuse!
If Amazon is the seller instead of 3rd party then I'm keeping it. Why feel sorry for a billion dollar company losing 500 dollars smfh
I my expirience with them I have learned that they do send you used things as new even though you paid for brand new and there is different lower price for used,
I've had this happen a couple times. Not cool.
I work at an Amazon return center. A lot of returns get sent back out as new items all the time. Amazon doesn't give us enough time to actually process the items. We have to process 30 returns in an hour, which is ridiculous. Most of us just look at the box, and if it's in good shape we send it back out as new.
It's true 100%,I got my refund and after 20days got my product also from post office
Awesome! Congrats!
I've had this late arriving happen multiple times, especially during winter 2021. Port closures and mass train robberies may have been a factor, but just guessing. However, Amazon has also sent me duplicate items at least six times, including a GPU and a really nice Atari arcade decoder.
Wow, six times you got duplicates. Amazing.
@@JMGENTERPRISES buy product from amazon but it will not be returned to me he said not to the police why is this
Train Robberies?
LMAO no way thats still a thing
@milkapeismilky5464
mass train robberies?
the fuck?
where do you live?
I had to wait for a full 10 days after the massage appeared! and then they just send another and in the background they ordered the first order back to them! so in essence I waited 2 month for the item! (outside US) I also had to waist time on maybe 5 phone calls to get proper response!
Oh no! Sorry to hear about your experience. Two months is a long time! I've never done the phone calls with Amazon, only the online chat.
*God bless Southhack1 🇺🇲@ !!nstagram, i got my daughter iPhone11 pro max within 24hours you are the best bro* 💯💯.
But you hadnt received the item yet. Dont they just take it back from ups?
That's what you would think 🤔
I hope this still works. I have been going back and forth between Amazon and UPS to get a refund on lost packages. I asked for the packages to be redirected to the UPS office and they can't find them. I have talked to UPS and they said because they have a contract with AMAZON that Amazon has to contact them to file a claim and AMAZON says that because the tracking says it was delivered that they can't refund me. I don't like the idea of losing almost $100.00 for these items.
Sorry to hear about your situation. Let me know how it resolves
good job man! this company has to be in the billions+! also u know how it says if you buy this item within 7hours 29mins you will get it delivered by may 6th you know how many times i bought something within that time frame and didnt receive till the 7-8th.. I guess that is ok because thats the "first" date they gave me after i bought it.. im not trying to get them items for free im just saying why even say buy before 7hours etc..
Thanks for watching and for you comment.
he's ripping of sellers not amazon most independent literally ripping hard working people of there money shameful
@@chowmein12 Seller should not have promised it would arrive in time. I lost a $650 deposit because the seat did not arrive in time and I could not race.
@@JMGENTERPRISES seller never promised amazon gives that promise amazon never delivered as they are the courier . Mate you are embarrassment cheap little grifter trying to encourage people to do the same absolutely embarrassed for you.
Thanks for the info, I am not a Prime member but used this on a $40 product that was late and still got a refund. Thanks!
Woohoo!
I got an email from Amazon stating that my item is delayed and if I wanted a refund. I sure did! And the item arrived weeks later.
Awesome!
Worse service I got from amazon. We ordered, and it is close to £100 order it shows ordered, but it is not. Neither any photo I can see. Asking to check the photo or provide the name of the person who he delivered. He just mentioned packages hand over to resident, but where can I find person. No photo, no evidence. When I ask for it, they threaten me that they will close the amazon account. It is really disappointing to hear from the Amazon.
When you do this against what is the right thing to do, you’re not hurting Amazon…you’re hurting small sellers who Amazon charges for the product, shipping, storage, refund charges, ads.
This is not about When items don’t arrive in perfect order and you are entitled to a replacement…
Thanks for sharing your opinion
As an Amazon seller I find this disgusting. The seller ends up paying for this, NOT Amazon. This is theft.
Yeah, that is why I choose not to sell my products on Amazon.
@@JMGENTERPRISES but you're perfectly fine with screwing sellers like me. You need a morality check. And to think that you're encouraging your subscribers to do the same. It's really sad.
@@dsrcqg - Just following Amazon's recommendations. Thanks for sharing your opinion.
@@JMGENTERPRISES your a disgrace literally stealing a living from hardworking people some with families.
@@dsrcqg literally free stuff ofc ppl finna do it 🤣
Same thing for a 400 coffee maker but once they saw it was delivered they said I need to return or they would charge me full charge for it. So no freeby
Maybe they changed the policy since I posted this video
Riiiiight, let's mess up our karma..something that is much more valuable than $500...and then let's go right ahead and teach people to do the same as if finding loopholes in the system is actually justice and morally correct. This video alone has probably cost millions of sellers mountains of money, while you're over there shrugging your shoulders, getting your "likes" and saying "Hey, it's policy." You and all these cheapskates in this comment section are a disgrace
I lost $450 from my race deposit because this seat didn't arrive in time as promised.
Who is it that makes policies and cost cutbacks that cripple the system???
BEAN COUNTERS!!!
Also look up the term... "Truth In Advertising"!!!
That's great, you guys are commiting serious crimes. Maybe I'll contact Amazon to report you criminals
All I did was do what amazon recommended
Pretty nice , except the fact that the seller now lost ~70$ in fulfillment fees :)) .
When I sell on eBay and a full refund is issued, I don't have to pay seller fees, they are refunded. Does Amazon still charge seller fees if a full refund is issued?
@@JMGENTERPRISES yes , they have some different policies for some specific cases , but 99% of time they charge the fulfillment fee from the seller .
Oh man, that's too bad. Thats why I never sell my products on Amazon. That would irritate me.
I may be wrong, this may only be my opinion, but I think there's always a shaft involved when dealing with amazon. you're either on the good end or the bad end of the shaft, but someone's always getting the shaft.
@@JMGENTERPRISES Yes sure.
I once order a squishmallow on a Thursday because I was having stress and panic attacks it promised to be delivered Friday. I waited patiently and thought that it would be delivered Over the weekend but it said it was running late and said my package was lost and I could not track it because the relabel with a new tracking number. So it gave me the option for a refund. As a costumer I don’t go looking for free stuff on Amazon. I genuinely pay for it like everybody else.
Hope you end up receiving your pillow eventually. I have heard good things about those.
They told me that they'd send my package back if I refunded my item 24 hours after they missed the delivery
Best to follow their directions
am in the same boat, but they told me will take 3-5days
Yeah, it can take 3-5 days to credit back to your same payment method. As long as you got a confirmation email from Amazon that the refund has been issued, you are good to go!
@@JMGENTERPRISES so u filed for a refund got it, and item still got delivered?
@@Otondabeat - Yes. Package was suppose to arrive on the 15th, then new delivery estimate was the 17th-18th. I requested a refund on the 17th and got it. Then item was delivered on the 18th.
Thanks for making this video man, I'll just share my experience here. So I bought a TV stand for $125 on June 11, it said it'll arrive on June 19th which it didn't. Amazon then updated the status saying that it'll arrive late by June 22nd, which did not happen either. By then I have already gotten the prompt saying "you can request a refund", but I decided to wait a bit longer. Around June 27 I grew impatient and contacted Amazon for a refund and got my money back. Then on the 29th I finally received my item. It was pretty sweet that I got it for free, didn't even know Amazon had such a guarantee.
On a second note I absolutely loathe those "holier-than-thou" people who feel the need to call you out for not being "ethical". Like dude, this is Amazon's own policy, and even if you feel obligated to repay the money they'll just tell you to keep it.
Congrats on getting the TV stand for free! I am glad you feel the same way about the "ethics." I keep saying, if sellers do not like the policy, they should not sell on Amazon.
People don't understand that Amazon is a multi-billionaire dollar company, and that they don't care about a 500$ purchase.
So for a person who works at a normal job and isn't rich, its the best for him to get the money and the item! Like, why not? its their policy afterall...
@a_fever_dream ♡ exactly
It’s unethical because it comes from a seller that is already selling their item for super cheap compared to their wholesale cost to begin with to remain competitive, and they have no choice of that price either because it’s either cheaper than everyone else or you do not get the sale at all. No one buys from sellers that are not in the buy box, like ever. So you can sell a widely popular product that sells like hot cakes yet you never get a single sale if you are even a penny more expensive than the cheapest seller, which now is usually always the supplier to begin with that you buy your stuff from wholesale- that’s why Amazon killed business in America, which it’s nice for everyone else but literally everywhere you usually have bought something from your whole life is out of business- everything goes straight to sellers located in China that have never set foot in this country and just send everything that they used to sell to America’s business owners directly to Amazon to ship for them. How is anyone in America, including the companies you work for that pay your paycheck, supposed to make any money to even stay open, let alone to pay you better, when the person they buy from is now selling directly to your customers? You don’t know if it’s a seller from china or the guy up the street that just closed his brick and mortar store because everyone now buys on Amazon when he’s spent a lifetime building what is now nothing. Then someone comes along and does this to you when it’s not your fault at all, and there you are out the money for them item you spent to buy and ship it there and paid for Amazon to ship out to be left with most likely a violation on your account for late shipping which lowers your products in search and you can only get a few before they just suspend your account altogether, then you have nowhere to sell anymore and lost a bunch of money, time and effort building the marketing and sourcing, everything necessary to put a product out. It’s not as easy as these AMAZON FBA videos makes it out to be. On Amazon you are either widely successful, or not at all. It’s most likely going to be not at all because the person you buy your stuff from is already the successful one. They have no choice where to sell. Nobody uses ebay now and other sites have a tiny amount of traffic. Most of the people that actually do get traffic don’t even get the sale, because we all just go to Amazon and get it for a bit cheaper. That’s why it’s unethical.
Amazon doesn't ask you to keep it like that. It depends on several factors. After researching thoroughly only then they will ask you to keep it
not always, they offered me promotional credit for $10 lol and even sent me used tool for price of brand new and told me contact local authorities , you just got lucky
How long ago was that?
@@JMGENTERPRISESwithing 3 months
Today I got damaged on arrival with their UPS. Now I have to pay return shipping out of my pockets. Seller sent with super weak packaging. UPS driver may be poke or slammed the box. Let's see what happens..
Sorry to hear that. Please keep me updated. Would like to know how it all gets resolved.
Thanks for sharing! I've had this happen at least five times in the last month. I actually just rec'd an email about 10 min ago for an order that was supposed to be delivered today, which is what brought me to your video. Would you happen to know if there's a deadline for requesting a refund for late delivery items? Also, I've never noticed anything saying "guaranteed delivery date". It just gives a specific date or a timeframe. Thanks again!
I don't know about the deadline. I heard amazon may have revised the policy some. Did you receive an email saying you could request a refund?
@@JMGENTERPRISES Thank you for responding so quickly 🤗! Nope, they only send the one email letting me know about the new delivery date. I just double checked the last email in case I overlooked anything and it doesn't mention anything of the sort.
@@wild_for_nature9932 hmmm. I usually only got refunds when they sent emails saying I could request one. Let me know how it turns out! Best of luck!
30 days you have.
I got the refund but they canceled the delivery so i guess im back to square one.
Was the package not already with UPS or FedEx when they issued the refund? My package was already shipped with UPS so they couldn't cancel it.
@@JMGENTERPRISES does it matter if Amazon themselves ship the package can u still get a refund and still receive the item?
@@jonathan-qd1cc- I've heard it does not matter what carrier is used. Amazon, UPS, FedEx, USPS.
However, I've never personally had a refund and kept the item when the package was fulfilled by Amazon delivery.
@@JMGENTERPRISES Ok thank you! 👌👌👌👌👌
We had a delivery that was lost in transportation. Went through these steps and was given a full refund. Three days later the item shows up at our doorstep. Great, free item. Then two days after the item shows up we get an email from Amazon and it states. The item was delivered to you. Please send it back or you will be charged the full amount. They sent a return label and we sent it back.
Good to know. At least they told you to send it back. I never received such an email on my item.
@@JMGENTERPRISES If the items are sold by Amazon, they will let you return because it is their property. If the items are sold by third-party sellers, Amazon will play nice and let you keep it because Amazon gains loyalty from buyers. Sellers' loss? LOL, Amazon is the boss, Amazon does not care. Now you know why?
Well what if you do not send it back? I mean you were entitled to a refund due to a delivery issue. if it comes after that is an amazon/UPS problem
21st century shoplifting - Amazon is just trying to legitimize it, but they don't own the product. If you get something for free, and it was not offered by the owner of the item, it's theft - period.
Seller should not have promised it would arrive in time. I lost my deposit of $650 because I was unable to race because the seat did not arrive in time.
Last time I got so many late deliveries... would you recommend only doing this with more expensive stuff than usual if given the chance?
Yeah, probably.
Every time you use this tactic of getting a refund and keeping the item, you're only hurting the seller, often a small business. The majority of Amazon's sales come from sellers that are small businesses rather than Amazon itself. It may be Amazon's policy, but it's an unfair policy that hurts smaller sellers like me. Amazon isn't giving you that money back. We are. We, as sellers, pay Amazon a fee to handle shipping. When they fail on their delivery promise, it isn't our fault, but we lose. Please don't take advantage of this policy just to get something for free, ESPECIALLY on expensive stuff.
@@brittany3703 Chill dude, i just do it on Amazon seller items
@@brittany3703 for 10x the money
@@EL_Fuchsi I wanted to buy the products from amazon for free, I was going to sell them on amazon again, but why did not return any of my products.
only refunded $25 product
Didn't do it for $200 items I'm so sorry I was disappointed
This happens alot on my seller page and amazon pays me for the item. So as a seller I dont mind.
Good to hear!
same as amazon do walmart return lost product
It says that you need to return the item if it arrives, so I’m trying to see if I’m going to be charged if I keep the item.
It never told me that.
A video on how to hurt the little guy, not Amazon the massive billion $ company but the little seller who's just trying to make a living. God bless you dude !
Well the seller should not have promised my seat would arrive in time then. I lost a $650 deposit because I was unable to race because the seat did not arrive.
I got a French press coffee maker that just arrived today. it was smaller then expected so I immediately requested a refund in order to buy a bigger one. theyre supposedly giving me a returnless refund, and adding it to my gift card balance. im supposed to get an email about my refund, its been about an hour or two and havent heard back
Sometimes it can take a couple days to get the gift card credit. Congrats on getting a return less refund! Those are awesome to get!
Did you have to sign something when your delivery arrived? (because it’s over $100 so I’m assuming they asked you to confirm delivery came)
No, I never had to sign anything. It was left on my doorstep as I was not home at the time.
U can also say with something like a food/ something u can’t return that it’s leaked or damaged and they will give u a refund no questions asked
Good to know
Hey dude, your advice is totally legit!!!!!! I ordered a spin bike on Feb 26th that was guaranteed to deliver on March 2nd, but it was late. Pissed off, I started doing some research and I came across your video. I asked for a refund this morning (March 5th) via chat and got my money back. I just got back home from work and GUESS WHAT SHOWED UP AT MY DOOR. MY SPIN BIKE, LOL.
THANKS FOR SHARING YOUR EXPERIENCE, BRO!!!! 👊🏻
Awesome to hear! 👏👏👏 Enjoy your new free spin bike 😁
You should be fckikn ashamed , those sellers on Amazon are just trying to earn a livelihood and earn for the family. Scum suckers like #JMG ENTERPRISES take advantage of this and abuse the policies placed for the general customers. If you had any dignity, you would either return the bike or would have not applied for a refund.
Damn I wish I knew about this sooner... Amazon delivery times have been garbage lately to the point I considered canceling my prime membership since they can't deliver on time but if their policy is to refund late item that changes everything....
I hear you. You do have to receive a message from Amazon stating you can get a refund if your order is not delivered by a certain date.
on meee, i ordered some stuff (6 items..) and they were set to come yesterday around 8pm..8pm goes and passes by and they tell me i have to wait possibly another 5 days. dude.
Yeah Amazon isn't the one covering this, it's the seller.
True. But the seller should not have promised it would arrive in time if they weren't sure. I lost my $350 deposit to race because this seat did not arrive in time.
Another scam is buy 2 items, 1 higher in price than the other, return the cheaper one using tag from expensive item. This way u get to keep the expensive one while paying for the cheaper one. I doubt anyone checks to see if the correct item was returned.
Haven't heard of that one before.
@@JMGENTERPRISES some thief prob is already doing that
@@cyclops9125 I am sure. The worlds a big place.
Hello, I was wondering if they changed the way to access chat becuase i seem to be not able to find it if you could help that would be great!
They may have. It's been a while since I chatted on Amazon. Companies are always changing things around.
so pretty much buy something for like £5000 on amazon refund it get ur money back and sell it and make £5000 profit 😂
You could do that! Lol
This method has made many a millionaire
Do you realize some items are sold through Amazon by actual sellers, smaller unrelated companies?
Do you know what happens when you play diva for a few days late and request full refund?
Although Amazon is responsible for the delivery and/or delay, they take the seller’s money and refund you. And give you a free item.
So what you’re teaching people is to actually be intolerant regarding any delay while the people losing money in the end are smaller companies or resellers
That applies if the item is sold by a seller other than amazon but distributed by amazon
I hear what your saying. But I put a deposit down of $450 to race and it was non refundable. I asked the seller if it would arrive in time and they said it would. The date came and no seat. I was unable to race and lost my deposit. Normally I do not care if an item is delayed.
I ordered a cold air intake for my car. I paid for 2 days express shipping. It came 4 days late. Took total 6 days.
Did you get an email from Amazon saying you could request a refund?
@@JMGENTERPRISES Yes I did. Amazon gave me a refund. I was able to keep the product.
@@burnnotice5086 - Awesome!
Does this work for defective items too? If arrives useless it’s basically late?
I don't think so. You usually cannot get refunds for defective items and you have to return them if you want a refund.
@@JMGENTERPRISES thanks buddy. You’re very helpful and down to earth.
Yes, it works dude!
I recently bought an item that doesn't work at all brand new in the box, the problem with my electronic that I bought was it does not turn on and doesn't hold a charge while the charging cable was plugged in. I got a refund a for a broken/defective item which I have to wait a few days. Plus? I got to keep the broken/defective product and save my messages between me and Amazon customer services.
Has this been patched yet?
I do not believe so. Had a couple people leave a comment the other day saying the same thing happened to them.
@@JMGENTERPRISES Ok because I just put in a 9,000 order and it claims it will be here Friday but it just shipped out lol..
@@cavionmccoy9017 - Dang $9,000 order! Wow
@@JMGENTERPRISES yes sir.. just got a notification They used ups next day air and will be here tomorrow instead of Friday :(
@@cavionmccoy9017 - Are all the items arriving in the same box/shipment?
I’m have prime. My packages were supposed to be delivered on a Wednesday. Showed as delivered. I called the carrier UPS. The brown truck. They told me by phone it was delivered to wrong house. Their fault. UPS said they would try to return my packages. They couldn’t. Next day i was able to click refund on my items as never got delivered even though showing delivered. Third day it was a friday after 5pm i see my neighbor placing the boxes next to my mailbox. Both boxes opened. All items were there. Same day friday UPS came to my door asked if i got my packages? I said yes. So i thought UPS would tell amazon and amazon would stop the refund. Amazon never stopped the refund. I could not find any button to click to stop refund or number to call. I searched on youtube and first video was yours. I searched a while to find that chat option online but i was able to find it and chat. The rep said i can keep my stuff and money. 🤷♀️ they really didn’t explain why to me. But from your video im assuming because i had prime and delivery to me was the third day. I printed the conversation to have. I was so upset that i was not able to find a number. I was not about to google amazon number thinking it would be a fake one. Your video helped me out. Thanks
Thanks for sharing. Wow sounds like a headache. Glad I could help ☺️
This is how we get payback on the rich that constantly steal from us lol
Hahaha. Right!
So Amazon logistics was late to ship and they are quick to issue a refund and let you keep the merch without having to return it once it arrives because the $500 does not come out of Amazon’s wallet. That $500 came out of a private seller’s wallet. The private seller gets stuck with losing $500 even though it’s not their fault, it’s Amazon’s logistics fault. But I guess as long as you got something for free -all is good for you! the right thing to do would be receive the refund and return the item. But since it’s not required no fault to you. Amazon should make it a requirement if a buyer wants a full refund, to return the merchandise especially when it’s $500.
I hear ya! That is why I refuse to sell on Amazon.
Because of the pandemic transport is heavily delayed.
You must feel very proud to have taken advantage of it.
Hell yeah! A $900 seat for free! Amazon sellers should not sell on Amazon if they do not like their policies.
If it says sold by Amazon and shipped by Amazon they’ll always refund you… even it came 😉
I agree
small business owner here.. thanks for ripping us off and screwing the little guys!!
Well I lost a $450 deposit because the seat never came and I couldn't race my car because of it. Hopefully sellers do not continue to make promises they cannot keep
Awesome!! I was in the same situation and I was able to get a refund with no problem. Thank you for the video!!
Glad I could help!
Wow awesome
Thank you! Cheers!
You just saved me $70 today with this. Thanks!❤🔥❤🔥❤🔥
Happy to help!
Thank you, that was helpful!! :)
Glad it was helpful!
@@JMGENTERPRISES I wanted to buy the products from amazon for free, I was going to sell them on amazon again, but why did not return any of my products.
only refunded $25 product
Didn't do it for $200 items I'm so sorry I was disappointed
I'm watching this video because in my case I ordered an item that didn't get delivered by the date which with Prime was 2-3 days shipping iirc but with the winter storms here in Texas they got held up for more than a week and was then given a timeline of between 3-5 more days and then it still didn't arrive. Once they missed the date Amazon said it went missing and may still get delivered and offered to give a refund or a free replacement for the item. I picked the replacement because I still want the item and now I have a new order for the same item in my orders list while the older order for the item is still there with a yellow button saying "View return label & instructions" which says I can take the item to a Whole Foods associate for free shipping which makes me think they're saying return it if you get it. Now I'm thinking do I have to return the old order if it ends up getting delivered someday else they might charge me for the replacement or is it just optional and I can forget about it even if I get the old order and want to keep it as a backup.
Hi :)
When you process replacement or even refund online or over the phone, a return label and retrocharge will be generated regardless the issue. However, if item wasnt delivered and held by carrier for a week - you can try calling the carrier to schedule another delivery attempt but if you already have replacement or refund, usually what we tell customer is to keep the item if it will still be delivered but it depends on the cost of the item, its auto generated and you would have to call coz agent will see that if you need to return or not. I hope this helps!
Sorry for the super delayed response. Curious how this got resolved? What happened?
this doesn't seem right, did you get the money back and still accept the product? the right thing would be to return the product! someone lost money.
I lost money. I lost $450 that I couldn't get back because the seat did not arrive in time.