Adding A New ANGRY CUSTOMER To My Window Cleaning Round | Using Squeegee App
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- čas přidán 22. 09. 2022
- In this video I'm demonstrating how using Squeegee App can help turn an angry customer who has had a previous bad experience, into a positive customer that respects a professional service with minimum hassle for them.
TO GET SQUEEGEE APP USE THIS LINK - app.squeeg.ee/signup/trad-man
Squeegee App Website - squeeg.ee/en-GB
Squeegee App Email - info@squeeg.ee
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#squeegeeslinger #wfpwigglingwagglers - Jak na to + styl
TO GET SQUEEGEE APP USE THIS LINK - app.squeeg.ee/signup/trad-man
Squeegee App Website - squeeg.ee/en-GB
Squeegee App Email - info@squeeg.ee
Does the app leave an invoice via email and end the need for a slip through the door?
Yes indeed it does. It sends it automatically via email, text or both depending what you set it to.
Awesome
you sooo funny LOL, trad-girl is great :-)
🤣🤣🤣🤣 yeah she's cool 😎
Love it!
👍🏻😊
I was going to go to Scotland for my next holiday.. changed my mind. To many dodge hens!!
Me thinks .
I'm just about to have a staff meeting as it's minus out there..
This will be our first Vid thanks Pete and trad girl.. made me laugh. 😁👍👍👍
Superb! I've managed to work today but had to use car screen wash, it's called Arctic blast -20°c. Used it undiluted and got plenty houses done 👍🏻
Thanks tradman. I'll get on that that's great advice. Haven't done -40 yet .. another reason to bail out on holiday to Scotland lol 😁😁👍
This is very accurate
There are still many customers who don’t understand electronic payment and prefer to pay cash on completion
There also the reason why at a certain point you will hit a wall where your business won't grow so you have to drop them 👍👍
@@steelwindowcleaningltd5986 😊👍🏻
@@steelwindowcleaningltd5986 businesses grew in the past before cashless payments.
🤔
@@andrewcheadle948 cash on completion is good to a certain point , but there will come a time if your trying to scale up you will need to predict cash flow for payroll if you have employees etc if your only taking cash or bank transfer your giving away your cash flow to the customer which could be fatal.
Elderly clients I still take cash but I am trying to make at least 90% go cardless so I have less head ache .
Don't get me wrong any big jobs I will always love cash, but I just like the stress free approach to providing a professional service .
Mrs. smith 😎. Well done.
🤣🤣
the end 😂
Some of those custys come out with the weirdest things don't they!? 🤣
@@TradMan you’re more patient than me.
Hmmm...that lady looks vaguely familiar 🤔. Ah hah!! Mrs Tradman.
Lol!!!
😂🙈
Great job! How are the older customers taking on the tech and card less payments? 😅 I’ll have a look at the app!
Yeah really well, as long as you explain it simply to them. We have loads of older custys using DD 👍🏻
Hello there, great video as always.
Just wanted to ask you how your getting on with squeegee app? I'm not sure whether to get cleaner planner app or squeegee app. Thanks
I love squeegee app. Literally does everything and has simple features all the way up to advanced features aimed at large companies.
It's the all in one software for mobile / tablet / PC.
Give it a go and you'll love it 😀
Squeegee is ok used for couple of years but kept having issues syncing issues direct debits gett applied for twice plus can come expensive sending text messages out for invoice
Now changed back over to cleaner planner simple to use not as advance as squeegee app don’t have any issues using planner
Shouldn't ever assume the last was a bad window cleaner, its usually the customer not paying or being padantic in some way.
This is some grade F acting 😂
No Oscar then
£25... i must be in the old ages haha
@Trad-Man would I get away with the basic package to run a partime business where most of my work is Adhoc or once a year pressurewashing jobs.
It would be great to email out quotes when tendering for jobs and would look professional. I'm not sure if I can send out quotes on the core package? Thanks a million, Paudie
Best bet is to contact Squeegee directly and they will keep you right. Email and website link in the description 😊👍🏻
@@TradMan thanks Peter and sorry I should have done this in the first place. 🙈
Great video and thanks for the content. Always enjoyable 👍
Happy to help!
Hi Paudie, you can crate quotes and send them on core, but the bit that we might tempt you to look at the advanced package for is the accept and decline buttons and replies coming in as alerts (as well as some of the other advanced features!) If you sign up for a trial you automatically trial on the Advanced package to see what the features are like then get in touch if you want to switch down before the 30 days are up :)
Thanks squeegee app 😊
Maybe she should have paid the window cleaner on the first visit. Big red flag and I would have walked away from this customer. 1st red flag problem customer, 2and red flag window cleaner chasing payment. People like this are not interested in fancy systems just having their windows cleaned. Future problem customer good luck with her.
What table are you running ??
Did you mean tablet sorry?
@@TradMan yes sorry for the miss spell
No worries! I think it's an ipod air, kinda stole it from the Mrs a couple of years ago. Great for work lol 😆
@@TradMan thank you 🙏 was asking because I want to do something similar
£25 quid for that house!.....🤔, seems a bit much , let's make sure we are professional and keep the cost down for the customers....
🤣🤣🤣🤣 ok then 👌🏻
Anyone else having major problems with squeegee at moment data all over the place ?
Nope no issues, use it daily on the phone and pc. Have you got the latest version? Check to make sure you have the latest update 😉
Use cash! Get your money out of the bank, they are insolvent and will inevitably crash, but this time the gov’t won’t bail them out - you will, look into bank bail ins! Soon as you put your money in the bank, it’s lawfully their money, the rules were changed after the 2008/9 crash! Just try taking a large amount of cash out the bank in one go, they won’t let you!!
What country do you live in? Here I the UK you can close your account and withdraw all your money in 5mins 🤷🏼♀️
@@carliemckay6766 I live in England, Halifax and Lloyds and most other banks have also sent letters to their customers, which in the small print inform you that in the event of a financial crisis they reserve the right to freeze, or limit the amount of money you can access. They are also going to limit the amount of cash you can pay in! Numerous customers of mine have been refused large cash withdrawals!
@@carliemckay6766 czcams.com/video/kLqHVKVuBaw/video.html
What a battleaxe...never even offered you a cuppa or a bikky....
Phahahahahahaha that made me laugh!
I'm now saving her on squeegee app as battleaxe
I still like to be paid cash, stops the tax man getting my hard earned money
Not just that, we're rapidly moving towards a centralised digital banking system.
Which will be completely shite for multiple reasons.
The more people that use cash, the better.
@@andrewcheadle948 you only have to look st what pay pal are at
@@scw7495 totally. People don't realise what they're walking towards
I think most of us more mature window cleaners do like to see the cash
🤣🤣
Totally staged. But nevertheless A great intro to the app. 😂
What gave it away 🤔
@@TradMan Almost as soon as she started talking to you lol. Very entertaining though 🙂
Yeah was just meant to be a demo of a possible situation 😉
The squeegee app is just brilliant and does everything you would ever need plus more. I'm still learning new things with it.
@@TradMan Oh I've had far, far worse than she betrayed to be LOL. It was great to watch and funny at the same time! So well done to you both!
Yeah there's some tricky customers out there!
All for the camera waste of time
This video demonstrates how a potential customer who has had a bad experience in the past and has been left disgruntled may have a change of mind if you as the next service have professional software / transaction facilities / good personal appearance and friendly demeanour.
It's a demonstration to give you an idea how you might handle a similar situation and how to use squeegee app.
Thanks though 😊
Definitely a generational thing... Most of my older customers shrink back in horror when i mention digital payments..i just leave them as cash payers..younger customers definitely seem more at ease paying on line..
fake
Well done sherlock 😉