Pobuca Experience Cloud demo
Vložit
- čas přidán 28. 08. 2024
- Pobuca Experience Cloud is a Customer Experience & Loyalty Management platform. Its powerful Customer Data Platform (CDP) is based on Microsoft Dynamics 365; therefore, we offer you a complete CRM ecosystem. Pobuca Experience Cloud is the single point of truth about your customers and their interactions with your business.
We help brands & retailers measure Customer Experience, design the right strategy based on KPIs, and then improve it in terms of loyalty, customer service, and better engagement through personalization.
What makes Pobuca so special is that we do things in the right order: with the power of AI, Pobuca Experience Cloud starts with measuring your CX & Loyalty by analyzing dark data that you already have - after all you can’t improve what you don’t measure!
*The demo is conducted in English.
00:00 Intro
01:07 Facts and Figures
01:35 Global Presence
01:52 What is Pobuca Experience Cloud and why is so special?
09:17 Measure your CX with Pobuca Experience Cloud
26:15 Design your CX with Pobuca Experience Cloud
29:51 Improve your CX with Pobuca Experience Cloud
35:25 Our Loyalty solution
46:43 IKEA & everest case study
49:17 Brief Demo