Air Canada flight cancelled after incident involving flight attendant
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- čas přidán 7. 09. 2024
- Air Canada has confirmed that a Montreal-bound flight from Casablanca, Morocco, was cancelled on Friday following an incident between a flight attendant and a passenger.
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"Thanks for the hostility," I mean, hospitality...
Air Canda dont ve blanket!! WHAT
Air Canada corporate motto - we aren't happy until you are unhappy.
lol 😂😂😂😂😂😂
🤣🤣🤣🤣
The saying is actually: "We're not happy till you're not happy".
Hilagzzrrriusz 🤣
Actually Air Canada usually provides high quality and courteous service.
In this case, it's the specific kind of slime creature from Afrika that is the problem.
No wonder Canadians despise Air Canada! Treating customers like trash, just one of the services they offer. Fire the entire board of directors.
Agree , and give the management.,. to someone used to work in Dubai so you understand what it means of customer service. Air Canada You guys need to be removed and changed with the new opening mentality ppl , let others teach you how to run this business
@@lamyaalamy8968 flying Emirates is flying better 😎 unlike Air Canada with its dramatic B777 incident earlier this year, Emirates hasn't had a single bit of trouble with their GE90 engines since 2018.
@lamyaalamy8968 it ain't a buisness it's a division of GoC
Air Canda dont ve blanket!! WHAT
Tragedy averted because the passenger didn't also ask for a pillow.
🤣🤣🤣
Hilarious!
😉😅😂🤣
😂😂😂😂😂😂😂
Air Canda dont ve blanket!! WHAT
Air Canada offers horrible service and still has the face to charge premium pricing for such an inferior product.
Canada as a whole is now a 3 star country charging 5 star prices
And don't forget all the TAX DOLLARS that have propped up that crooked airline for DECADES
Agreed
Air Canda dont ve blanket!! WHAT
The insane are running the asylum.
Liberal party
They closed the asylums/nests, the cuckoos are flying everywhere...
Progressive Liberals?
Yep, another great quote for a T-shirt
The usual suspect
AC steward yelled at my daughter when she didn’t understand their thick accent and asked if they could repeat themselves. So not surprised.
Air Canda dont ve blanket!! WHAT
Wait, an entire flight was canceled and passengers delayed two days because one flight attendant had a meltdown? Ridiculous.
That's Air-Banana!
Air Canda dont ve blanket!! WHAT
Don't blur her face, who is she? No job for her!
If you have TikTok you will see her face and more footage
Laqueesha Jackson-Washington
@@megapromo3771FART!
They have to because DEI.
🤡 🌎
We’re really gonna have people’s lives ruined for something as petty as this?
Hiring competent quality staff is NOT the priority these days.
There exists a higher priority. Do you know what it is? I do.
Air Canda dont ve blanket!! WHAT
Gee don't ask for blankets I geuss
Don't ask for your rights either.
@@Lotuslanderright to a blanket? We dont have that right but we should add it to the bill of rights
@zwicker5585 the right to the seat you reserved and paid for.
BYOB? 😆
@@Lotuslander lmao they have the right to refuse service at any point they want. You dont have any rights to a seat no mater what you paid. Maybe rights to a refund thats about it😂🤦🏻♂️
Cabin crew and flight crew are quick to use “interfering with a flight crew charge” against any passenger they don’t like. This guy is lucky this happened on the ground and not while the flight was airborne, it would have been made into a federal case by this pernicious flight attendant.
It is pretty shocking how much air travel has deteriorated over the decades.
Max Ward would not approve.
@@OdinReactor Three return trips from YYZ to LAX, four return trips from YYZ to YWG and two return trips from YYZ to YEG in the last three years... by car. I always used to fly. Never again. Not dealing with rudeness and abuse as a :customer". I love driving now... get treated well at Love's and Maverick truck stops across the USA - kind of like they appreciate the business.
This woman is also The Purser on this flight.
"Once onboard, the purser conducts all announcements over the PA system and updates the pilots on any information that they should know from the cabin. When working with passengers, they are in charge of ensuring landing cards are handed out, and keeping travelers abreast of any changes in flight time, upcoming turbulence, and meal services.
However, the purser also ensures that any misbehaving passengers are dealt with adequately and any heated situations are resolved calmly. In the worst cases, the purser can also recommend a passenger be removed from the aircraft for their actions in air rage cases."
@@garymccollom3759 you may wish to add the following amendment to the Air Canada manual for cabin crew: you are there to serve the passengers not the other way around. Without paying passengers there would be no need for your services. Air Canada is no longer a crown corporation, so employees of said airline have to “earn” their renumeration, it is no longer simply granted.
I am canadian, and I am sorry that air canada is the worst air line of all. Flight attendant always look like they dont want to help you or they are tired or overwhelmed. Other airlines treat you with respect and are more helpfull
Air Canda dont ve blanket!! WHAT
Shocking that Air Canada treated customers poorly…….
lol
Wait………. I think that’s allowed in their contract - at all positions.
No one flys Air Canada because of their stellar customer service.
air canada is garbage. they sited me next to the toilet bcz i couldnt do a checkin bcz their site was broken
I used to work for them half the time those blankets are not washed just folded and reused. Even on international flights.
Yuck!?!!
And not just Air Canada. If it's in plastic it's been cleaned. But most just get pulled off a seat back from last flight. So I stopped using them.
Eww
I have worries about bedbugs in them
Air Canada have served me frozen food not once but on two separate occasions. When I notified the cabin crew she just said, "What do you want me to do about it?" The other passengers sitting near me all heard her reply and stood up for me. Then they started to offer me their non frozen food. Needless to say all four of my experiences with Air Canada have been awful. Staff are dismissive, rude and have a chip on their shoulder and need to be retrained. If I had another choice I would never travel with them.
Great investigative work! You reported nothing.
That’s typical.
@@jeremysametz1699 they can’t tell you how ugly air Canada is. Their job is to defend the corporates not you or me.
when they humiliate you they give you a 15% discount in future purchases… trust me, it happened to me
@@martymcfly3986 f@@k humiliation and their 15%
Air Canada is the worst company i have ever flied with, it should have low cost prices for the services they offers
You haven't flown Spirit?
You are flying coach, you don't get anything by Air Canada standard lol
Not even dignity
Get out , you are not helping not at all pilotes !
You get even less on most other airlines. Sit down.
Never had any issues that weren't weather related. The attendant shouldn't be yelling but we don't know what led up to it also.
@@corydawe6445 obviously that employee isn't suited for the position. Time out is required.
All I wanted was a blanket, just a blanket, and she wouldn't give it to me. Guess you can't get no Pepsi either
INSTITUTION!!! 🤘
"I'm not crazy! You're the one that's crazy!"
Go on, ask her for a Pepsi, I dare you....
You’re not thinking, you’re on drugs!
Was there perhaps a communication breakdown? Passenger said blanket and attendant heard something bad?
BOYCOTT AIR CANADA.WORST EXPERIENCE OF MY LIFE.
and fly with who??
@@derek89273anyone else, I guess
Ive boycotted all air liners ever since my birth in 1967...they dont get my money ,id rather drive or die trying. 😊
@@wynottgivemore9274Good luck driving to Europe or Asia.
@@dembipor ferryboat dah😉
It’s an overnight flight , blankets should have been made readily available . You’d think 🤔
How dare you !
All normal airlines do this. Air Canada isn’t one of them obviously.
... for a fee
@@chrisbernard5153 overnight flight blanket & pillow should of been on seat when passenger arrives I did night flights to & from Australia when I got to my seat already there 👍👍
Have you never flown AC?....
Asking for a blanket = bullying the crew??? 🤣🤣
😅
There’s got to be another side to the story isn’t it amazing how only one side gets put on the news🙄
I always find there are too many blankets and what to do with it, in a bank of 3 seats probably 2 unused blankets
In April of this year, I boarded AC from delhi to montreal, I had seat near emergency door, I touched the emergency door while stretching my legs, and the flight attendant became so furious and started blaming me that you are risking life of everyone on board, I was so scared by her blame, that it prompted me to request a seat change to her supervisor, after seat change I heard them chatting frequently that is he behaving? Horrible experience, and really bad treatment by Air Canada crew, will never ever forget that.
I'm Canadian and I don't fly with Air Canada. Why would I?
Some years ago I was yelled at by an Air Canada crew for asking for another small bottle of wine. She loudly accused me of wanting to take it home and thereby breaking the law. I should have taken her to task but chose not to escalate the issue.
I fly internationally and I vowed not to take an AC flight again. I have kept my vow.
Flight attendants have been given way too much power now. They think they're "air cops".
Probably lowering the standards for flight attendants now?
Companies have to lower the standards for token diversity quota filling hires. They can’t make it with actual qualifications.
@@lvgk8898soon to be their pilots too!
Hiring has not been based on merit for decades now.
Westerners hate themselves and want to be replaced.
Yeah, I'm betting there's more to this story than what's being reported.
You're a regular Inspector Clouseau, ain'tcha?
There ALWAYS is.
Ya, they forgot to mention that air Canada stole everything of value the customer had while doing customs inspection before entering the plane as well, which is company policy at all airports!
@@scottlesage386 pretty sure Air Canada doesn't have anything to do with customs inspections, that's done by Canada Border Services, but ok.
@@scottlesage386CUSTOMS officers do the customs inspection. Nothing to do with this or any other airline.
She needs to Go!
It's a bad day when somebody has a mental health crisis on the job.
More like an attitude problem.
She doesn’t help and she is really a danger.
Just as well she wasn’t the pilot.
More like dangerous
shut up@@chrishobson9664
Passenger: “Hi excuse me, can I have a blanket?”
Flight Attendant: 😤😤😤😡😡😡🤬
Passenger lucky not to have been restrained to his seat!, asking for a blanket, honestly...
@@cathycathy6295 😭😭
@@JoeSmith-or8nsthey probably already were given a blanket. They were probably messing with the flight attendant Or harassing her.
Did they ask for the blanket in English?
😂
as a Canadian, I need a translator
😂😂😂
It’s one of our official languages.
Canada is a vassal state of India, no one will be speaking French or English there within 10 years time. Shame.
@@jonhamilton5789 its not mine. what did she say?
she said : you will behave or we disembark, i'll go tell the pilot right now
Typical AIR CANADA! Every flight I had with air Canada has been terrible. The most blatant stupidity and entitlement.
Is this what passes for journalism these days?
Air Canada was extremely vague in the original press release I saw.
We have the same problem with them in america.
You'll be surprised: Canada is also America. 😁
@@AlexMoonXXI 😄
It’s a worldwide problem.
@@wizerdjuice9589Come to Australia, we don't have "them".
@@AlexMoonXXIyes we americans love our northern recreational region
I took that same flight, only from Casablanca to Montreal..... never again 😒
The tone of that seemed somewhat meltdownish or no? One has to wonder if there was something else going on
How about the whole story
Flight attendants are trained to diffuse situations. You can bet on it that this passenger had pushed her to her limits. He should not get compensation for his part in this incident.
I’ve been on a few flights with either a passenger altercation or a passenger to flight attendant altercation. One flight had flight attendants who could not deescalate the situation for the life of them. Thankfully there was a cop and sorted it out in 5 min. Training flight attendants to learn how to handle these situations should be mandatory. Don’t take me wrong, most of the time passengers are the ones at fault but it gets blown out of proportion by flight attendants.
she's standing up for her crew. she says no bullying tolerated so I wonder what really happened. wouldn't be surprised if some moroccans were being rude ass
Not surprised
DIEversity hire protected species.
To be fair to the flight attendant we're only seeing what happened after, not before. I'd venture to guess that this was not simply over a passenger politely asking for a blanket.
Im no fan of Air Canada, but i feel like there has to be more to the story than a passenger simply asking for a blanket. If not, wtf Air Canada?
Why did they blur it ? Is it because of D.E.I.?
Defo
🤣🤣🤣
Why is your IQ that of a pinecone? Is that because of DEI too? 🤔
Screaming+Stewardess is not in my medication range.
She's allowed. And we all know why.
@@codechartreuse He's pointing out she will use the card... if needed.
@@contribution741 why the f would you bet something you dont have!?
CEO material for Scare Canada
@@codechartreusetruth hurts 😩 😭
@@contribution741 Next week she'll be the pilot.
Air Cattle. What do you expect??? Casa Blanca? Heres looking at you, kid. 😂
Lmao!🤣🤣🤣🤣🤣
It’s one word dolt
I flew them once as a child as it was booked by my mother .... and for some reason and I am so glad in general from hearing things as years and decades went on .. I would never fly with them, never have, go out of my way to make other flights work to avoid them and is always wonderful because of that! :)
Are you Canadian? Who do you fly with then? WestJet now makes you pay for a carry on bag (not to mention they don't have TVs anymore, just their app) while Flair doesn't have many amenities and constantly delay flights.
Don't flu, then much do ya
The decline of humanity in this world began with air canada
no it began with DEI
Was that flight attendant fired? Hope so!
Doubt it, they’re usually immune to any reprimand
No blanka to Casablanca for you!
No blanka to casablanket
😂👏🏼👏🏼👏🏼
Lol
The flight attendant over reacts .
Flight attendants don’t act like this unless there is a reason. Either she was heckled or felt unsafe with the fact she says “ no bullying against the crew” means something else happened before this video was recording.
I’m glad there is a review and investigation of the situation, because something is not adding up here.
Hopefully she is found to be doing her job and asserting authority as was required in the situation and granted to her under SOPs within AC.
There are always two sides to every story and we only have a fraction of it here.
Means someone’s ego was challenged.
$3000 for ticket & no blanket???😢😢😢😢😢😢😢😢😢😢😢😢
It's an airplane, not a hotel room. 🤡
@@fgk765jkh Fly in Emirates, Qatar airways.....blankets on every seat without asking🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪
That is not the crews fault..
Never the full story
don't want 🐑🐑🐑🐑🐄🐄🐄🐄 thinking now do we....
No need for a story.. You pay 1500$ for a flight that was 780$ before covid because you asked for a blanket.. In no world except Wakanda does an employee talk like this to a client even if the clients took a shi## on your restaurant table.
Ps: Sorry if you did not see the full video
@@moeelma8788 But smartpeople want the full story before making a judgement, even if we can clearly see that there's a problem with the FA's comportment.
Not a single Canadian on that flight. Welcome to India
They are not travelling for free, they have paid for the service.
Yes lots of “Canadians” on that flight
Hmmmm, why was here face blurred?
THey blurred the faces of anyone you could identify. It is called PRIVACY!!!!
@@brianmcdonald6519 You don't have PRIVACY in public!
We all know why
@verborgenewahrheit1594 are you gonna answer or just pretend we're all thinking the same as you?
She's on Twitter. Not blurred. D e i.
Airline workers should have emotional control.
Just a dry run for when you need help in a Quebec Hospital ... and cannot scream your pain in french. MAID ... thuggery in the air. Yikkes.😮
She’ll probably get a promotion out of this.
It's Air Cannada. They offered half cost of the non refundable flight that was canceled.
Diversity again
DEI hires.. starts hiring by competency again. Not hiring to get your little federal subventions.
Shut TF up about DEI hiring! You MUST be an american! So typical!
Well I wonder what staff have had to put up with before this. It is a tough job pleasing the demanding impatient public ( only asked for a blanket....after 14 other demands by others or possibly the same person)
This woman is also The Purser on this flight.
"Once onboard, the purser conducts all announcements over the PA system and updates the pilots on any information that they should know from the cabin. When working with passengers, they are in charge of ensuring landing cards are handed out, and keeping travelers abreast of any changes in flight time, upcoming turbulence, and meal services.
However, the purser also ensures that any misbehaving passengers are dealt with adequately and any heated situations are resolved calmly. In the worst cases, the purser can also recommend a passenger be removed from the aircraft for their actions in air rage cases."
Dei hiring at work
Pilots included?
Oh come on. How the hell is that DEI? You have to be bilingual to be in that role and most are held by middle aged women. So learn what DEI means
Everything is DEI to you idiots
I guess she had a bad day.
Always the same colors
The union would protect this rude flight attendant
hope not
There’s more to this story than asking for a blanket. What did the passenger say or do to precipitate this extreme reaction from the Flt attendant.
Ahh crap, i see this 15 minutes afrer buying a Montreal Casablanca flight on Air Canada.. I hope Shaniqua wont be there
I gotta say this. Don’t judge till you know what was said just prior.
But ... this is youtube! We're supposed to rush to judgement before we know anything at all about the situation - aren't we?
She is unprofessional and a total embarrassment for Air Canada which is our least favourite Canadian airline. We only fly with Air Transat.
The usual suspects 🙄
We don't know what this flight attendant was dealing with. THIS WAS JUST THE STRAW THAT BROKE THE CAMEL'S BACK!!! Not saying it was right! But where is our humanity!!! Our compassion!!! Yes compensate all the pasangers that had to endure this but also give that flight attendant help because it's a draining job and most likely she's been doing for a while and put up with a lot that probably was never recognized.
Seriously this news is terrible. Bad reporting. Not much information. Waste of time.
What’s going on?!
I hope she’ll be fired from her job!
The union will get her a raise
Mental health‼ Todays go to excuse for bad conduct.
@alkou7361 Time off with pay.
For what? She was upset and was recorded being upset that means she should get fired?
Why would you hope for someone to lose their job? Maybe she has a family to support or bills to pay like everyone else. You don't know what her situation is.
As a Canadian, Air Canada is the worst airline i flew with. Singapore's airline, the best.
Have you verified these claims?? Maybe report BOTH sides of the story!!
Time for a lawsuit.
Only Americans sue for hurt feelings. We Canadians are tougher than that. Besides, I hardly think suing the airline over an employee having a bad day would go anywhere but, dismissed. 🙄
Over a blanket? Seriously? Sit down.
If you listen to her response there is clearly more going on then what this video shows you.
Business class in Air Canada Aeroplan
seat : no working
TV : no working
table eating broken
16 hrs flight
Meat : can not order , not ready
toilter is dirty
Flight delay 3hrs
??????
Agree 100%. Air Canada needs to review their maintenance work. Experience the same thing: dirty restroom, broken chair, broken IPad in Business class!!
Obviously there is much more to this than what we’re seeing here.
Those passengers has no class .. they were all screaming at flight attendant for a blanket to put on their heads
ol Mowgli got agitated… clearly a nutter
I hate air Canada period!! Super dirty on the plane and never ever clean the seats prior to the next flights smh… they need to hired more and better fligtt attendants with better attitudes towards their paying passengers!!!!
Same source of the problem.
There is more here than what is reported...wait until AC finish the investigation.
Also for certain destinations no airline should risk the safety of female crew members.
Investigation needs to be done by an independent body and not air Canada; otherwise whatever outcome is useless.
😂 I'm sure all the passenger did was ask for a blanket
Employee is stressed out because of all the climate change she sees daily at that altitude. 😆
Air Canada is literaly one of the worst.
il rather ride a donkey home then fly with them.
Usual culprit...sister just cant keep control 😂
Typical Air Canada trash!! I hope the passenger successfully sues AC
She's shouting definitely but what caused the flare up? There's a lot of bullying by the passengers definitely. Quebecers have behaved strangely on flights to Cuba and in Cuba they behave like they own Cuba. Must see each aspect before jumping to conclusions.