The Zoom Effect Transforming Contact Centers for the Next Generation - Webinar On-Demand

Join us for a transformative webinar that unveils the future of contact centers, spearheaded by Zoom, a trailblazer in connectivity and innovation. Host Rob Scott and Ted Yoshikawa - Head of Product, Content Center - will guide you through Zoom's remarkable transition from a video conferencing giant to a revolutionary force in the contact center sector.
Discover the strategies and technologies that are setting new standards in customer service excellence. Gain insider insights, engage with industry pioneers, and arm yourself with knowledge that could redefine your business strategy.
Step into the future of customer engagement. Register now for a session of inspiration and foresight.
Agenda
- Introduction and Overview
- The Story So Far
- People Driven Innovation
- Integrated Communications Stack
- Breaking Down Complexity
- Voice First or Voice Last?
- AI is the New Advantage
- Roadmap
- Go to Market, Expertise, and Deployment
- Q&A and Conclusion
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[@stevenkesto801]

Rob would you invest in zoom if u had extra 100k very serious question ?