Deposit Checks with Mobile Deposit in the Regions App
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- čas přidán 30. 09. 2021
- Regions Mobile Deposit makes it easy to deposit checks into checking, savings, or money market accounts within the mobile app. Watch this video and get started, and for more information, visit: www.regions.com/digital-banki...
THANKS FOR INFO
How do you do this with two party checks? Do both have to sign the check?
Hi, Keekee. As long as both parties are listed on the account, both parties can sign the check to use the Regions Mobile Deposit. If not, then you would need to visit any local branch to complete your deposit. -Trish
If someone gave me a money order instead of cash can I deposit to my account?
Why does my Regions mobile app not allow me to deposit a check that came from my electric company? Message says “Unable to process your request”. Why am I getting that message? I have used this mobile app before several times with no problem.
Hi, Susan. If you're still having trouble, please send us an email with more information to askRegions@regions.com. -Tyler
would this work if i have a check issued from another bank? i.e. bank of america
Hi, there. Yes, it should.
Hey can I deposit money order in this bank I was tryna can I keep get a error
Hi, there. If you send us an email to askRegions@regions.com, we'll follow up!
How can I access the camera on system settings to take photo of the cheque
Hey there! You must access the Regions Mobile App and click on Deposits under the menu icon to use the camera system for your Regions Mobile Deposit. Following that, the system will prompt your device's camera to capture the front and back of the check. Should you require further assistance in making a deposit, our customer service team is available to take your call at 800-472-2265 from Monday to Friday 6am-7pm and Saturday 8am-2pm CST. -Destini
Can I deposit a money order into my mobile account?
Hello. We are unable to accept money order deposits through Regions Mobile Deposit. Feel free to visit any local branch to complete your deposit. -Trish
Are post office money orders accepted though mobile deposit?
Hello, Ryan. Your question is very important to us! We HIGHLY recommend visiting your local branch for money order deposits. We'll be delighted to assist you during your visit. - Hector
Is that a yes or no and come to a branch?
Hi, Laura. Yes, you can deposit money orders into your account. If you have any further questions or concerns, please contact us at askRegions@regions.com. -Destini
@@regionsbank I've called and called trying to get my account unlocked and it sounds like a young person kept on transferring me to different departments, I'm a very older lady and do not know how to work mobile account so my online is messed up. They are saying to prevent unauthorized access when I am the person who owns the account I may be leaving regions it's just to much for me
If i deposit my check on Saturday might will it be available sunday?
Hi, Taylor. Deposits made over the weekend will not process until nightly processing on the next business day. -Trish
Really having trouble with this app not allowing to take pictures of the check to deposit it and the persimmon is allowed on the phone.... Why is this?
We're sorry to hear you're having trouble. We'd be glad to see how we can assist. Feel free to email us at askRegions@regions.com. -Trish
When I click on mobile deposit it’s says “ sorry there are no accounts eligible to make a deposit” please help
We're sorry to hear you're having trouble. We'd be glad to see how we can assist. To further discuss feel free to email us at askRegions@regions.com. -Trish
My direct deposit hasn't went into my account yet after Columbus day...
Hello. The Early Pay feature is up and running - we're so sorry if you've experienced delay on a deposit. Feel free to reach us at askRegions@regions.com to share additional details on this matter. Our team will be glad to help as best as we can. - Hector
Keeps saying unable to process try again later
We're sorry to hear you're having trouble. We'd be glad to see how we can assist. To further discuss feel free to email us at askRegions@regions.com. -Trish
yeah this never works. have to take a zillion pictures from all angles and lighting and distance and pray at some point it accepts it. very frustrating
ive taken 50 pics and it says it cant read the bottom of the check... BULLSHIT its crystal clear
Hello, John. We've taken notice of your feedback and would like to see how we can better serve you. Please email us at askRegion@regions.com. Our team will make sure to engage and respond as soon as we can. - Hector
It never works!! No matter if I change the lighting, having steady hands, nothing works!!
Hey, there. If you're having trouble using Regions Mobile Deposit, please send us an email with more information. We can be reached at askRegions@regions.com. -Tyler
For some reason, when I try to make a mobile deposit, the app says that I have no eligible accounts to make a deposit. Why is that? And how do I change that?
Hi, there. If your account recently opened it may take 1-3 business days for your account to be verified to allow access to all Online Banking features. We recommend uninstalling and reinstalling the app. If still unable to access, we recommend contacting an Electronic Banking Specialist directly at 1-800-472-2265 available M-F 6am-7pm and Sat 8am-2pm. -Trish
Regions is a horrible online banking app. Always glitchy and always have problems with it. Ridiculous.
Sounds like it's either your phone or phone carrier. I've never had an issue. What kind of phone do you have?
This bank IS T R O U B L E. IF ID HAVE KNOWN ID BE LIED TO AND MY FUNDS WOULD BE HELD AWAY FROM ME ID HAVE NEVER OPENED AN ACCOUNT!
If you send us an email to askRegions@regions.com, we'd like to follow up and learn more. -Tyler