What to know about tipping at self-checkouts

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  • čas přidán 10. 09. 2024
  • The rise of self-checkouts has decreased the need to interact with employees at certain businesses, but there's often still a suggestion to provide a tip. Rachel Wolfe, a consumer behavior reporter for The Wall Street Journal, joins Errol Barnett and Lana Zak to explain where tips at self-checkouts go and how Americans feel about the practice.
    #tipping #news #business
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Komentáře • 125

  • @venonat80
    @venonat80 Před rokem +96

    What to know and do when the Tipping prompt comes up:
    1) Hit “No tip” option
    2) Request a receipt and check your bank statements to ensure your being charged correctly.
    No service. No tip. Me taking something off a shelf and bring it to the checkout station should not get a tip. Having food brought to me and refilling drinks, yes to tipping. 15% traditional. More if it merits it.

  • @ceufrscio707
    @ceufrscio707 Před rokem +63

    Only 1 rule to remember: don't tip

  • @alexanderromero9701
    @alexanderromero9701 Před rokem +34

    Don’t tip at self check out and don’t round up for charity.the greed from corporations it’s just absurd

    • @vc5385
      @vc5385 Před rokem +3

      When you round up, the corporation makes the donation (of your/consumers) money. AND they take the TAX WRITE OFF

    • @battokizu
      @battokizu Před 10 měsíci

      This, stop giving them tax free benefits.

    • @At76812
      @At76812 Před 5 měsíci

      @@vc5385is that true?!
      So if I round up 70 cents at Target, am I just giving Target 70 cents and later they “donate” 70 cents to charity themselves? So they’re just Office Spacing their way to tax write offs, just little by little every transaction getting more??

  • @ltd9792
    @ltd9792 Před rokem +16

    Consumers need to start a nationwide campaign for no tip at these places. These business owners put the responsiblity of compensating their workers properly on cunsmers instead of raising salary and hourly pays.

  • @ilovecheese803
    @ilovecheese803 Před rokem +30

    This is why I enjoyed living in Europe. It is frowned upon to tip for services over there.
    Stop expecting it for every single transaction. We have made it the norm even for bad service. 🤷🏽‍♀️

    • @eggheadegghead
      @eggheadegghead Před rokem +5

      USA is the only country that is experiencing alot of weird stuff nowadays. When I traveled to other countries, I like what you see is what you pay instead of some !@#% costs added to the price you see.....

    • @gustavorosas4065
      @gustavorosas4065 Před rokem +1

      After visiting Italy, I was just simply surprised how not a single restaurant were expecting a tip. It was not only a surprise but as well as a relief since I’m just used to seeing a tipping option here in the U.S.

    • @alainportant6412
      @alainportant6412 Před rokem

      in France it's not frowned upon, but it's appreciated like when you have to pay 18€ and have a 20€ bill, you'll just give the server the 2€ and say "keep the change" or something, and then the servers says thanks.

    • @moirapettifr7127
      @moirapettifr7127 Před 8 měsíci

      It's a real pleasure to see a price on an item in a store and that is exactly what you pay. Here in America the price displayed is NOT what you pay. You have to do a mental calculation to add taxes. Foods aren't supposed to be taxed but they get around it in our state by taxing some "non nutritional" foods and beverages and some non food items like ladies' monthly items. Imo they should not be taxed but they are in many places.

  • @blackholeentry3489
    @blackholeentry3489 Před rokem +15

    Perhaps the time has come to END tipping.

  • @FreddyPaine
    @FreddyPaine Před rokem +18

    Is this an experiment to find out how stupid we are?

    • @Jimmyhawk3333
      @Jimmyhawk3333 Před rokem

      Well, some people did tip the self checkout
      So I guess that means its working

  • @UncleEbenezer77
    @UncleEbenezer77 Před rokem +11

    Next, my cell phone will ask for a tip to make a call.

    • @nosuchthing8
      @nosuchthing8 Před rokem +1

      My cell asked me to tip you for complaining about tipping for this comment

  • @jojojoanna8749
    @jojojoanna8749 Před rokem +21

    How about a tip for the customer who has to deal with the poor working attitudes? 😂

  • @nosuchthing8
    @nosuchthing8 Před rokem +11

    From this, if you are at a restaurant and using a credit card, etc, don't tip on the card.
    Tip at the table in cash for the employee.

  • @RHCole
    @RHCole Před rokem +12

    It's a scam 🤷🏻‍♂️ I DO NOT TIP MACHINES

  • @amin9014
    @amin9014 Před rokem +10

    That should not even be a question. There is no reason for customers to tip for such services. If some wealthy/generous person wants to tip then there should be a way to do, but this tip option is not applicable to 99.9% of the customers and so businesses should stop showing this options to general public.

  • @adva501
    @adva501 Před rokem +7

    The tips go to the owner /ceo not employees . Why tip if there is no one servicing you .

  • @brightsidexchoke
    @brightsidexchoke Před rokem +8

    It's not that hard. Press "SKIP" and Tip "$0".

  • @nosuchthing8
    @nosuchthing8 Před rokem +8

    Everyone looks at inflation as if businesses are just passing on the higher costs. They are, but since profits are up they clearly are doing more than that.

  • @personnesenki4521
    @personnesenki4521 Před rokem +5

    A tip at a self-checkout should be giving you a discount

  • @patmarcy1210
    @patmarcy1210 Před rokem +7

    I think not. They should tip us for doing all the work.

    • @nosuchthing8
      @nosuchthing8 Před rokem

      Exactly

    • @blackholeentry3489
      @blackholeentry3489 Před rokem

      @@nosuchthing8 I worked for over 50 years (never retired until 70) No tips ever for picking strawberries nor bananas

  • @bobbun9630
    @bobbun9630 Před rokem +10

    This would have been a good opportunity for some basic investigative journalism. How about simply going to a few of those employers that claim to be distributing the tips to employees and asking the employees if they're receiving anything?

    • @PaulMcCannWebBuilder
      @PaulMcCannWebBuilder Před rokem

      And how about reporting the fact that it's not the employer enabling the tip screen, it's the point of purchase provider who takes 3.5% of each tip transaction. Every report about this issue misses this point.

    • @alainportant6412
      @alainportant6412 Před rokem

      ​@@PaulMcCannWebBuilder Don't be such a jew and cough up the 15%

  • @vanessab.6682
    @vanessab.6682 Před rokem +8

    So you want customers to do the cashiers job for free, and then tip you, for working for you for free.

  • @robertfaulkner7152
    @robertfaulkner7152 Před rokem +7

    Next thing you know, the utility company wants you to tip too😂

  • @Supreme-gu1jz
    @Supreme-gu1jz Před rokem +5

    This tipping is out of control. I went to the smoke shop and bought some Delta; all this lady did was hand me the bag. Holyshit 🤯

  • @xlargetophat
    @xlargetophat Před rokem +3

    Where is the tip going? Accounting books. It's called revenue.

  • @richard09able
    @richard09able Před rokem +4

    You order a pick up pizza and it asks for a tip.. really? Nah

  • @caffeinatedbroccoli
    @caffeinatedbroccoli Před rokem +3

    This is just insulting.... I just know in my gut that the money is not going to employees. If any is given to employees at all it's probably absurdly small compared to where the rest goes.

  • @pattymorton8880
    @pattymorton8880 Před rokem +3

    This is so stupid! No more waitress’s, cashiers….Most humans will have NO JOBS! Never tip at self service…NEVER!

  • @bunkyman8097
    @bunkyman8097 Před rokem +3

    I went to subway today and paid with a debit card. She handed me the card scanner and said I had to do it myself. First time that has happened, usually they take the card and do it themselves. Then I understood why: there was a tipping prompt on it! I couldn't believe it. Give you a tip for doing your job?! I hit "no", took my sub and drove away. I will not tip at a drive through.

  • @mycamguy
    @mycamguy Před rokem +5

    They should be tipping me!!!

  • @Jonny8859
    @Jonny8859 Před rokem +3

    Tipping at self check out is just criminal.

  • @blossom1643
    @blossom1643 Před 6 měsíci +2

    TIP????? Tip WHO Exactly??? That’s Ridiculous even for walmart.🙄

  • @nosuchthing8
    @nosuchthing8 Před rokem +3

    Ok, thanke. Always tip in cash. I suspected as much.

  • @panatypical
    @panatypical Před rokem +4

    You're going to tip a corporation? Yeah I'll give 'em a tip, don't take any wooden nickels! You would never see that sort of thing suggested in California, and people are tippers here more than in most other states.

  • @MS-st1zb
    @MS-st1zb Před rokem +2

    My tipping only goes if you assist me.

  • @37Raffaella
    @37Raffaella Před rokem +5

    Tip at a self check out? This must be the US🤯

  • @ouremail3137
    @ouremail3137 Před rokem +3

    I dont do tips. I donate to Goodwill instead.

  • @hongrhee9640
    @hongrhee9640 Před rokem +1

    Americans must be so proud of self checkout tip~

  • @eagleclaw1179
    @eagleclaw1179 Před rokem +2

    I will never tip when I’m doing the work

  • @MikeJ2023
    @MikeJ2023 Před rokem +2

    Well since I’m
    Doing all of the work the tip should go to me I pick out the groceries i scan them and bag them that tip should be mine.

  • @saywhatnow57
    @saywhatnow57 Před rokem +3

    It is not a "strong" suggestion. The problem is the misperception that a screen can make a strong suggestion. It's JUST a suggestion... by a computer.

  • @Dovietail
    @Dovietail Před rokem +2

    NOPE. Traditional tipping for traditional service ONLY.

  • @G4safety
    @G4safety Před rokem +3

    NO NO NO!!!! I'M NOT TIPPING 😂😂😂

  • @FinanceNation
    @FinanceNation Před rokem +3

    $10 and $12 an hr is not a living wage though just much higher than a waitress / waiter

  • @arlenesheddan5065
    @arlenesheddan5065 Před rokem +1

    No tips from me. I do their job for them so they should tip me. Stupidest thing I've heard of. How freaking ridiculous to even ask 😡😡😡🤬🤬🤬

  • @Ralgondo
    @Ralgondo Před rokem +1

    we need to start tipping less... not more (service here SUCKS)

  • @TheCindyhoashi
    @TheCindyhoashi Před rokem +3

    Nope

  • @fernandob2139
    @fernandob2139 Před rokem +1

    These place don't need a tip ! The only places that I tip are Sit down restaurants where someone is actually bringing me my food and Refills to my table i'm giving me the service that i need . other than that places like starbucks and other walk up or fast food restaurants i don't give a tip . This is wrong what they are doing .

  • @mrparkerdan
    @mrparkerdan Před rokem +1

    Machines make $0 … they need tips EVEN MORE than humans! 😟

  • @nightvidcole5338
    @nightvidcole5338 Před 11 měsíci +1

    They should have a negative tip as an option. You are being the cashier, no?

  • @danthegamingman916
    @danthegamingman916 Před rokem +1

    I work as a cashier and a while ago I had told my wife that We should start getting tips so if self checkout does they should make it so we get some too u tip a lot of other places so why not your cashiers

  • @quantrox8191
    @quantrox8191 Před 8 měsíci

    US tip culture is crazy. People are already earning money for their work. If bringing the food to the table or drink refilling is their job why to pay more for it? In Europe most people don't tip, and I find it really good.
    Not to mention tipping the machine

  • @terrycrouse1885
    @terrycrouse1885 Před rokem +1

    i say a company should pay there employee not me it is there employee,then charge me what you have to charge me so i can decide weather i am willing to pay the price

  • @vc5385
    @vc5385 Před rokem

    Why should we tip the worker who is stocking the merchandise, that is the RESPONSIBILITY OF THE EMPLOYER AND NOT THE CONSUMER.
    They can try and make me feel guilty, but it won't, no one tips me to do my job !

  • @Bye_Fearlicia
    @Bye_Fearlicia Před rokem +1

    I’m not tipping for self check out

  • @ThePlasticBowl
    @ThePlasticBowl Před 6 měsíci +1

    Wtf does the tip go to me, cause I’m doing all the work?!?!

  • @sonyacooper8420
    @sonyacooper8420 Před rokem +1

    I AM NOT TIPPING A COMPUTER

  • @TamaHawkLive
    @TamaHawkLive Před rokem +1

    I don't care if it is going to the employees. Stocking the shelf is part of your job.

  • @codyhill2311
    @codyhill2311 Před rokem +1

    I give women the "tip" I don't give "tips" to the machine.

  • @fluxcap4630
    @fluxcap4630 Před rokem +1

    So now we get to do the job and pay to do it?

  • @valleytechpaul
    @valleytechpaul Před 9 měsíci

    I only tip at a full-service sit-down restaurant and I make sure I put the cash in the server's hand. If I put the tip on my credit card there is no way to know if the server gets the whole tip.

  • @kalfaxplays7899
    @kalfaxplays7899 Před 8 měsíci

    in my country it's not normal to tip, and i almost never do it except for at really high end restaurants if the service is really good.

  • @MsHashy420
    @MsHashy420 Před rokem +1

    She's on something...

  • @naokocarbine3051
    @naokocarbine3051 Před 7 měsíci

    I don’t want to tip. Don’t pay minimum wages . pay enough to your employees working for your store . Have to beg to costumers for tips ?I think embarrassing.

  • @dhightower910
    @dhightower910 Před 10 měsíci

    I have no shame in not tipping. I only tip if I'm sitting down and i am being served.

  • @davidzajac4907
    @davidzajac4907 Před rokem

    I know servers. They have told me that they only claim half of their tips at tax time so shouldn't they only get 10% if you believe they deserve 20%? I tip only in a restraunt where i am served . If i am presented with a tablet to order or pay, half tip is too much. A tip is for service. If i have to "work" i get half the tip.

  • @kSwissh007
    @kSwissh007 Před rokem +1

    if i cud i wud rather tip in cash

  • @ciswhitebigot
    @ciswhitebigot Před 10 měsíci +1

    Video should be 15 seconds long and say “what to know about tipping at self checkouts”
    “Hit ‘no tip’, pay, then leave”

  • @rc-st9pg
    @rc-st9pg Před rokem +1

    Who are you tipping for self checkout?

  • @jean-francoisdagenais6600
    @jean-francoisdagenais6600 Před 4 měsíci

    I dont tip not even in restaurants they just have to ask a normal wages this is not my problem...

  • @Riiiodagr8onemclovin
    @Riiiodagr8onemclovin Před rokem +3

    SCAM

  • @YSColin
    @YSColin Před rokem +2

    She sounds tipsy..

  • @paulstevens3112
    @paulstevens3112 Před rokem

    It’s corporate greed , we should smash them all

  • @somavekony5436
    @somavekony5436 Před rokem +1

    only in america💀

  • @jaex9617
    @jaex9617 Před rokem +1

    This is a real thing? WTF?

  • @rawbacon
    @rawbacon Před rokem

    So I can tip shareholders that are already making money off of someone else's labors? No thanks I'll just tip myself in cash instead.

  • @ladyfingersdippedinmoonlight

    This form of Tipping is distroying where tips were truly deserved and expected. It's embarrassing, when I'm a guest of someone else buying the table's meals. It's disturbing when the host is paying, for my meals, and they don't know how much to tip. I feel horrible when my host isn't even tipping 10%, yet is buying me meals, at restaurants. I do my best to intice my host(s) to tip the restaurant's staff appropriately. It's awkward, cause I can't afford the meals, let alone tip on top of the lame tips my host tipped. Or is it expected to tip when someone sends you flowers or gifts? If I have the cash, I have no problem with gratitudy, but usually I don't and only go out when someone else is buying. To go orders, many times, takes as much effort as table service, etc. And will tip, also. But I don't go, cause I'm a poor _ _ _ _ _.

    • @battokizu
      @battokizu Před 10 měsíci

      >I expect them to tip
      How about stop going out to eat then if not paying a wagie is giving you anxiety. Tipping culture should be discouraged, no one deserves a tip.

  • @rizalarbee6051
    @rizalarbee6051 Před rokem +1

    I dont TIP

  • @hughjassol2072
    @hughjassol2072 Před rokem

    I hate those machines. Why should I tip you before you’ve provided given me a service.

  • @oceansapphire1311
    @oceansapphire1311 Před rokem

    There is no option to not leave a tip at two places I’ve been to already….

  • @alphajava761
    @alphajava761 Před rokem

    Next they'll be asking for tips for online orders.

  • @paw-za-tivepooch4508
    @paw-za-tivepooch4508 Před rokem

    Good info

  • @kalfaxplays7899
    @kalfaxplays7899 Před 8 měsíci

    i'll tip myself with a nice bar of chocolate rather than tip the self checkout machine. lol ive never given any tip at self checkout and never will. tipping humans is fine though, if you live in a country where that's normal.

  • @seadragonpirate8195
    @seadragonpirate8195 Před rokem

    I never tip.

  • @whentheworldwasatwar8717

    Never tip those.

  • @mathgasm8484
    @mathgasm8484 Před rokem

    Hal 9000 wants that 20% tip or else Dave.

  • @NCPhotography
    @NCPhotography Před 10 měsíci

    I’m tipping the self checkout at Walmart because when ai takes over I want to be on their good side.

    • @NCPhotography
      @NCPhotography Před 10 měsíci

      I can work the coal mines maybe as a manager or maybe they can keep me as a pet

    • @MessedUpLlife
      @MessedUpLlife Před 5 měsíci

      I feel like a part of that sentence was taken out of diary of a wimpy kid

  • @user-zumbrok
    @user-zumbrok Před rokem +3

    😂 yeah nope.

  • @The1707regina
    @The1707regina Před 3 měsíci

    Hell nah....why should I tip for providing my own service. Lol

  • @xlargetophat
    @xlargetophat Před rokem +1

    Tip a robot

  • @Kidsollekz
    @Kidsollekz Před 9 měsíci

    yall tip lazy people on fans just to stare at them

  • @devilcookie9924
    @devilcookie9924 Před 10 měsíci

    we need to pay machine union's wages up now? lol

  • @mattalford3932
    @mattalford3932 Před rokem +3

    Here's a tip for self checkout. Get the good veggies but put the cheap veggie code in lol.

  • @user-mp7oz7mw6q
    @user-mp7oz7mw6q Před rokem

    Tip in cash.

  • @georgedodsley711
    @georgedodsley711 Před rokem

    GeezerGuy

  • @Photostoryhr
    @Photostoryhr Před rokem

    What is so funny that she is smiling from ear to ear

  • @Burnlit1337
    @Burnlit1337 Před rokem +1

    With such an aversion to tipping, only the little guys are losing in this equation.