I’ve been speaking with Hisense reps about how my TV keep turning off. I purchased a 70 in on February 23rd 2021 brand new. When calling,m Hisense, there is a message that talks about what to do if your TV keeps turning off as it is a known issue. I’ve been finding a lot of post on social media about how other people are experiencing the exact same issue. While speaking with Hisense reps, I was told that since my one year factory warranty has pasted by three months, I can’t be helped although they know of the known issue. I’m having a hard time understanding why Hisense is selling TV that has a known issue and won’t provide a way to help people despite a expired warranty. I’ve submitted proof of purchase along with my model number. I’m now going into every social media platform to let everyone know how Hisense is selling TVs that have a known issue of turning and will not provide help to resolve the issue. I’m also going to report this to the BBB and will report this daily until Hisense fix my issue.
These TV’s are absolute garbage, my backlight just went out on the 75 inch 4K tv I bought from them and they couldn’t honor the 1 year warranty because I bought it a year and a month ago….. I’ve had 3 major problems with the tv even before that, customer service was awful the supervisors were even worse, and now I have a tv I spend over $700 non functional after a year… I’ve never had a tv malfunction like this and I’ve had TV’s with the fat backs for years, Hisense really told me on the phone “you never now with our products u definitely need the longer warranty next time” they openly admitted they have unreliable products, STAY FAR AWAY STICK WITH SAMSUNG AND SONY
I’ve been speaking with Hisense reps about how my TV keep turning off. I purchased a 70 in on February 23rd 2021 brand new. When calling,m Hisense, there is a message that talks about what to do if your TV keeps turning off as it is a known issue. I’ve been finding a lot of post on social media about how other people are experiencing the exact same issue. While speaking with Hisense reps, I was told that since my one year factory warranty has pasted by three months, I can’t be helped although they know of the known issue. I’m having a hard time understanding why Hisense is selling TV that has a known issue and won’t provide a way to help people despite a expired warranty. I’ve submitted proof of purchase along with my model number. I’m now going into every social media platform to let everyone know how Hisense is selling TVs that have a known issue of turning and will not provide help to resolve the issue. I’m also going to report this to the BBB and will report this daily until Hisense fix my issue.
These TV’s are absolute garbage, my backlight just went out on the 75 inch 4K tv I bought from them and they couldn’t honor the 1 year warranty because I bought it a year and a month ago….. I’ve had 3 major problems with the tv even before that, customer service was awful the supervisors were even worse, and now I have a tv I spend over $700 non functional after a year… I’ve never had a tv malfunction like this and I’ve had TV’s with the fat backs for years, Hisense really told me on the phone “you never now with our products u definitely need the longer warranty next time” they openly admitted they have unreliable products, STAY FAR AWAY STICK WITH SAMSUNG AND SONY