Free LV Bag? LV Repairs! - Everything You Need to Know About LV Repair Services!

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  • čas pƙidĂĄn 7. 07. 2024
  • Former Louis Vuitton Employee! - I've got the Tips. Today we are talking Free LV Bag? LV Repairs! - Everything You Need to Know About LV Repair Services! Everything from how to get a free Louis Vuitton! .. to Louis Vuitton cracking canvas! This applies to all popular styles such as lv alma bb , lv neverfukk , lv speedy , Louis Vuitton Pochette Metis and more.
    Hope this helps with your next LV repair !
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    Maison MAlli
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    #louisvuittonrepairs
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Komentáƙe • 327

  • @dagaogao6892
    @dagaogao6892 Pƙed 2 lety +6

    You are very kind and professional lady! Hope all the customers could have a salesperson like you!

  • @faithchrissybeauty
    @faithchrissybeauty Pƙed 2 lety +3

    This was very informative. Thank you. I had dry wall damage to my OnTheGo GM first day carrying it. Took it to my local LV boutique and they were able to remove the drywall the same day. My bag still looks brand new and the repair/cleaning was free of charge.

  • @shadesofvintageblue
    @shadesofvintageblue Pƙed 2 lety +6

    This is great information. I sent off my bag to LV March 3, 2022 and they told me I should have it back by end of July. đŸ˜© it’s the all epi leather saddle bag that a paid a pretty penny for. Even the SA said my bag still smell brand new and didn’t understand how it cracked so bad. Luckily she definitely advocated for me and they gave me a brand new one as I only had it for a year during that time.

  • @carlaneto1807
    @carlaneto1807 Pƙed 2 lety +2

    Thank you so much. This was so awesome. Due to this you tube I took my 2 year old MPA that had popped stitches and cracked/tearing canvas in to repair. The repair is underway. I assume that since they didn’t quote me a fee that the repair is free - as it should be. It’s all thanks to your informative you tube. Thank you soooo much âŁïžâŁïžđŸ„°đŸ˜˜

  • @nancyhope-landon9185
    @nancyhope-landon9185 Pƙed 2 lety +1

    Great video with important information for people who need "after-sales services". I have one bag (ugh! can't remember the name) that I love but the zipper broke a very long time ago and I just need to bite the bullet and get it repaired. Stock on all LV bags seems to be very low after Covid. I'm finally getting my Alma as it was back in stock for a quick minute and I snagged it up.

  • @Kaytravelandfood
    @Kaytravelandfood Pƙed 2 lety +1

    Thank you so much 🙏! Very informative, since I have to go LV store to get my bags repaired


  • @traceyellison3357
    @traceyellison3357 Pƙed 2 lety +1

    THANKS FOR SHARING THIS GREAT INFORMATION, KEEP UP THE EXCELLENT JOB

  • @MC-xw1pm
    @MC-xw1pm Pƙed 2 lety

    This video is so helpful! ❀

  • @Doctormycurls
    @Doctormycurls Pƙed 2 lety

    Thanks for sharing these tips!! Definitely helps!

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +1

      Glad to help! Your curls are beautiful btw! đŸ„°

    • @Doctormycurls
      @Doctormycurls Pƙed 2 lety

      @@maisonmalli awe thanks so much!

  • @vanillaicecream4162
    @vanillaicecream4162 Pƙed 2 lety +1

    Great content. Thank you for all the great advice. I hope I never need it but good to know if I do. I love your videos. ❀❀

  • @Validyk
    @Validyk Pƙed 2 lety

    Thank you for the tips girlie.

  • @luvinlvbags4636
    @luvinlvbags4636 Pƙed 2 lety

    Thanks for sharing this information so helpful ❀

  • @cookingwithcourtney
    @cookingwithcourtney Pƙed 2 lety

    Wonderful information!!! Thank you!

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety

      You’re welcome! Thanks for watching!

  • @dianebowman4215
    @dianebowman4215 Pƙed 2 lety

    Thank you for all the info
I’m going to get check both of my bags
.

  • @snow77707
    @snow77707 Pƙed 2 lety +2

    They're great with their repairs!

  • @tynee2310
    @tynee2310 Pƙed 2 lety +30

    This was awesome! I got a repair done recently. My handles were damaged on my alma bb, and I had it less than a year. It took almost 5 months to get the bag back. When I went in, I spoke with a manager who stated that they would handle it free of charge. But when I went to pick my bag up, the lady that helped me that day tried to charge me almost 600.00. But it was rectified, and I was able to get it free of charge. TFS the information!!!

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +4

      đŸ€ŁđŸ˜‚ thats LV for ya! The communication isn’t always clear but they have everything in notes and no way should you pay for any repairs on a new bag! Glad it got all sorted out. & yes; repairs are longer now due to covid!

    • @mayramedina8535
      @mayramedina8535 Pƙed rokem

      oh nooo! were you getting peeling on your alma bb? I just got my own and im worried about the handles peeling

    • @Sweetestttaboo
      @Sweetestttaboo Pƙed 4 měsĂ­ci

      Girl that’s nothing just took my cracked 3 year old on the on in and they told me it was nothing the could do

  • @feleciaabram4712
    @feleciaabram4712 Pƙed 2 lety

    Very informative video! Things consumers need to know.

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety

      Have to be an informed consumer đŸ„°đŸ„°đŸ„°

  • @KC-fi6hw
    @KC-fi6hw Pƙed rokem

    Super helpful! I've had easy repairs done pre-Covid that were handled fairly quickly and done very well. Waiting on others that has been with them for months since Covid slowed everything down. And great tip about taking it somewhere else, I did hear they will not work on it if a non LV repair has been done!

  • @precioustoya724
    @precioustoya724 Pƙed 2 lety

    Very informative and thank you!

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety

      You’re welcome! Thanks for always commenting ♄

  • @CapeCodBelle
    @CapeCodBelle Pƙed 2 lety +8

    Thank you for this helpful video. I’ve had two items repaired at Louis Vuitton and both came back with significant damage caused by the workshop. I was so upset! My sales person sent them back to be corrected but it really scared me off getting other items repaired. This happened about 2017 and I haven’t requested a repair since.

  • @melanieburger6968
    @melanieburger6968 Pƙed 2 lety +1

    Thank you for an informative LV video! My On the Go MM reverse Monogram creased / bubbled in the monogram side after only one use. I’ve had the bag for only two months. Wish me luck, the bag was sent to the online Atelier for inspection. The bag is gorgeous but deteriorated so quickly!

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +4

      Oh hell no. Request a new bag immediately. Use works like unacceptable đŸ€ŁđŸ˜‚ why should I be without your over 2500 dollar bag that you have had for less than 2 months. Do not settle for less than a new bag

  • @vvl3069
    @vvl3069 Pƙed 2 lety +2

    Thank you, for the video! Very informative. So far, I’ve been lucky with my pieces, I do switch out every other month or so. I recently sent in my cles (key pouch) to be reglazed, zipper, and pull replaced. Nothing wrong with the zipper or the pull just scratched and tarnished, since I’m already sending it in, might as well get it done. I had the key pouch for about 8 years and I use it daily. For the repair, it will be $90.00 still cheaper than buying a new one. It’ll lasts me another 8 years.😂 I do use leather cleaner/conditioner along the edges and I never never over stuffed it. I’m a minimalist, the key pouch is my wallet. Even though I do use my Favorite, Pallas, Eva, and the pochettes, it’s mostly empty except I only put my key pouch and maybe my phone in it.😂 thank you, again! Have a great day!

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +1

      Sounds like you take very good care of your things. Happy to hear they are holding up!

  • @lucin2586
    @lucin2586 Pƙed 2 lety +1

    That’s why I love my vintage canvas bags have them for over 10 years and canvas still shines and looks brand new

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +3

      Yep once they changed the canvas producer everything just went down hill

    • @keodi1
      @keodi1 Pƙed rokem

      @@maisonmalli good to know!

    • @jenmay3469
      @jenmay3469 Pƙed rokem

      I collect vintage 80s LV and it's amazing how the canvas looks brand new and seems indestructible!

  • @CR-qh2vw
    @CR-qh2vw Pƙed rokem +1

    By the way you were extremely informative and i greatly appreciate all of the info.

  • @lilymorejon647
    @lilymorejon647 Pƙed 2 lety +6

    Hello, can you do a video on repairs but with bags purchased vintage from TRR or Fashionphile? Thank you ahead of time for your time with these informative videos. 😃

  • @Sweetestttaboo
    @Sweetestttaboo Pƙed 4 měsĂ­ci +1

    Thank you! This helped me.

  • @tracyhudson1674
    @tracyhudson1674 Pƙed 2 lety +1

    Thankyou for the advice and the knowledge much appreciated genius its great to habe this knowledge so you feel you know what your talking about when you talk to them so 5yrs and under they replace or repair thankyou 😊

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety

      Yes! But again you have to be confident. Because they will always try to say no. Speak up for yourself and nicely Escalade the issue if you neeed to. Condition of the bag matters too.

  • @timpark8000
    @timpark8000 Pƙed 2 lety

    Great advice!!

  • @ItsJessDee
    @ItsJessDee Pƙed rokem

    I love your context. ❀

  • @brendawalters5134
    @brendawalters5134 Pƙed 2 lety

    Great video thank you for sharing good to know ❀

  • @yulianagonzalez2428
    @yulianagonzalez2428 Pƙed 2 lety

    Great tips I’ll got 2 new items because quality issues they replace them with a new items. Thank you for sharing

  • @GigisCreation
    @GigisCreation Pƙed 10 měsĂ­ci +1

    Thanks for the tips, watching from Hongkong

  • @miradonfbd
    @miradonfbd Pƙed 2 lety

    Thanks, I was particularly wondering when the canvas changed. I’m more a leather bag girl, but I’d like to pick up one vintage canvas bag.

  • @lynettefrancis4676
    @lynettefrancis4676 Pƙed 7 měsĂ­ci +1

    Thank you very much you have been a big help 💕

    • @maisonmalli
      @maisonmalli  Pƙed 7 měsĂ­ci

      You’re welcome 😊

  • @psalms-xs1uq
    @psalms-xs1uq Pƙed 5 měsĂ­ci +1

    Great information! I just ordered my first luxury wallet from LV ❀

  • @nickgee7291
    @nickgee7291 Pƙed rokem +1

    Thanks for the info! its really a stress releif knowing they offer after sales service, whether its free or not!

  • @MZKSWAG
    @MZKSWAG Pƙed 2 lety

    THANKS DOLL

  • @janeematri9780
    @janeematri9780 Pƙed 2 lety +2

    Good Information. I would love for you to talk about the LV scarves. They are absolutely beautiful but I doubt that I will purchase another one because they snag to easy. If you look at them, they snag LOL! I would assume because of the delicate silk that they are made of. Please do an entire video on the scarves and if people are still purchasing them. Thanks so much. Oh, and do they repair scarves???

  • @bettiedavis6665
    @bettiedavis6665 Pƙed 2 lety +4

    Thank you soooo much. I’m new to the brand and had loads of questions because of the price point. You’ve helped me sooo much with ALL of your videos and I now feel more comfortable moving forward and making my first purchase. I’m very appreciative, sending hugs from Alabama

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety

      aww thank you! Enjoy your first purchase đŸ„° & thank you for the support!

  • @MakeupArtistSociety
    @MakeupArtistSociety Pƙed 2 lety +1

    Great tips! This just justifies why I shop leather on most of my luxury vs. canvas.
    When you spend luxury price point, you want white glove service if something goes wrong on the item.

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety

      Hey honey! I absolutely agree! Hope all is well

    • @MakeupArtistSociety
      @MakeupArtistSociety Pƙed 2 lety

      @@maisonmalli All is well boo! Keep the good content coming! I love the luxury videos 😍 What are your new luxury faves ?

  • @2008MrsKim
    @2008MrsKim Pƙed 3 měsĂ­ci

    Thank you, I have many LV bags and rotate them out so the wear is very little. I am glad to know how to approach the situation if needed. Thank you

  • @jdotcurtis
    @jdotcurtis Pƙed rokem +2

    Hi! I recently acquired a vintage keepall 45. It’s the old model with the one zipper with the leather pull tab and “lock post” on the side. The leather pull has torn and it’s the same concept of the speedy zipper and I was wondering if that would be something they’d be able to repair on site. Love your channel!

  • @ExtendedStudent4Real
    @ExtendedStudent4Real Pƙed 2 lety +4

    Thanks girlie! 😃 I’ve got cracking canvas and popped stitching on a 2-3 year old toiletry 26. I’m going to try it and see how it goes soon.

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +11

      Yeaaa def take that in and get a new one. Use words like “not ok, unacceptable. “ 😉

    • @klausrostock4163
      @klausrostock4163 Pƙed 2 lety

      Let us know

    • @marionthomas5947
      @marionthomas5947 Pƙed měsĂ­cem

      Bit late I know, but how did you get on? I have the same problem with mine, only a few years old but not used due to covid.

  • @mercanu2398
    @mercanu2398 Pƙed rokem +1

    You are amazing..thank you so much info for lv ..new subbies here

  • @shespeakz9377
    @shespeakz9377 Pƙed 2 lety +4

    My Artsy was peeling after 6 years and I took it in and got a brand new one. They gave me credit and I bought the leather Artsy upgrade

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +1

      Really smart of you to do! 🧡

  • @tornado9389
    @tornado9389 Pƙed 2 lety

    Thank you for the tips! Really appreciate it! Do they replace leather trimming on the Reporter PM messenger bag, the both ends of the strap at least.I've been using it for more than 10 years and the monogram canvas still holds it shape. Only the vachetta trimmings had patina over time and I'm scared it will snap near future. I would love to replace it with the Damier Ebene treated leather if possible.

  • @sherriceperry1079
    @sherriceperry1079 Pƙed 2 lety +2

    Great video! This is very helpful for customers to know. I sent my canvas bag to LV for repair in February, 2021 and have yet to receive it due to scarce replacement parts that were sent from France. Once I receive the item back, I’ll have to follow-up on my experience.

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +4

      Yea; that’s too long. When did you purchase the bag! At this point if it wasn’t many years ago they can offer you a new bag. You shouldn’t be without your bag for a year

  • @tashahartman38
    @tashahartman38 Pƙed 2 lety

    Thank you so much for sharing this information. So helpful. You may have covered this but specifically bags that are over 5 years and you have cracking, is this something worth taking into the boutique? The bag is well taken care of even had cachets replaced a couple years ago. Thoughts??

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +2

      I think that all depends on how much over 5 years. 10 years prob not. 6 maybe. At that point it’s really up to them.

  • @SummerInMyHead87
    @SummerInMyHead87 Pƙed 2 lety

    Such an informative video. ❀ Thank you so much!
    Quick question: do you know of any problems with Montsouris monogram backpacks? How do they wear? Any flaws?

    • @oatmealtruck7811
      @oatmealtruck7811 Pƙed 2 lety

      Great question! I’m thinking of getting one in traditional mono/vachetta.

  • @reesescorner4006
    @reesescorner4006 Pƙed 2 lety

    Thank you for this video! Do you think they would repair or replace my Speedy 35, I've had it for over 10 years and haven't carried it in about 8 years because of cracking in the bag. I put it away as not to damage it further and never picked it back up. I kinda gave up on the bag, but have a renewed interest in the bag after watching this video. I appreciate your help.

  • @thuvang1987
    @thuvang1987 Pƙed rokem +1

    Thank you 🙏

  • @macannaud
    @macannaud Pƙed 2 lety +6

    Any suggestions how to keep canvas from cracking in the first place - is there a product like a cream or spray I can treat it with or any tips about care and handling, storage, etc would be helpful because I don’t want my bag to crack 😊

    • @monicalamour8134
      @monicalamour8134 Pƙed 11 měsĂ­ci

      Try cleaning your bag w/baby wipes after each use or at least weekly. Use leather cleaner & conditioner every couple months on your bag to keep the leather supple. Keep it out of the sun (leathers should be treated like your skin). Keep your bag in a cool/dark place in its dust bag when you’re not using it. Just a couple of tips.

  • @missvietnamcalifornia3171
    @missvietnamcalifornia3171 Pƙed 2 lety +1

    Thank you so much for your informative video Malli. I've bought many bags and ready to wear for years from the store. I have never brought anything in for repair. I have the Passy bag and the LV buckle closure got scratches on the first day that I used the bag. That bothers me, so I don't use it anymore. Will LV replace the new buckle for me? Thank you so much lovely.

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +1

      Hey! To be honest, scratches is considered wear and tear so yes they would replace the buckle for you but you would have to pay for it

  • @NaturallyFree11
    @NaturallyFree11 Pƙed 2 lety

    Hello ,thank you for you expertise.. can you help with paint on the inside mm neverfull .. ? What’s the most cost effective?

  • @mrsjade30
    @mrsjade30 Pƙed 9 měsĂ­ci +1

    I bought a brand new LV leather Sarah wallet in black and it’s sad I’ve only had it for 2 months-used it twice and the button closure completely detached. I am beyond disappointed for a $950+ wallet this shouldn’t even happen. đŸ™„đŸ˜© I hope i can exchange or fix the problem through their repair service. Thanks for this informative video.

  • @jesslyn7032
    @jesslyn7032 Pƙed 2 lety +2

    What should we put on canvas to protect or treat

  • @daisylokes1
    @daisylokes1 Pƙed rokem +1

    Great information. I wish I knew this before I ruined my bag going to a local cobbler. The pipping was damaged & i paid about $200 for the repair. The repair was a terrible patch and worse they painted the handles and pipping to match.
    It looks terrible, I don’t even use it anymore because it’s embarrassing.
    I didn’t know LV made repairs đŸ˜©

    • @maisonmalli
      @maisonmalli  Pƙed rokem +1

      I’m so sorry this happened to you. Now you know for the next time.

  • @annevchen
    @annevchen Pƙed 2 lety +1

    Thank for the informative video! And you’re right it’s at the discretion of the person, I bought in my mini luggage bag last year, mini luggage was bought in 2019, because one of the leather patch has a crack or indentation on the treated vachetta and the repair specialist said it was “normal wear and tear” but if I want to replace that patch it’s $500-700. đŸ€ŠđŸ»â€â™€ïž I do have a interesting question, what if someone bought a stolen LV bags that has the NFC chip, and brings it in for repair. Will LV flag it was stolen or repair it?

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +1

      Hey! So their would be no way for LV to know your bag is Stolen. The chip is strictly for authentication and repairs. Hope this helps.

  • @katerinajoan257
    @katerinajoan257 Pƙed 2 lety

    Thank you so much for this video!
    I'm considering buying a keepall and this brings me a lot of peace about it 😌.
    Question: if I purchase a vintage keepall, could I bring it to LV and pay for new leather handles and straps? Is that looked down upon?

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +1

      Of course you can. And no, that’s not looked down upon. LV stands behind their products. You can def bring it in to get leather parts replaced.

  • @elizabethmonteleone5508
    @elizabethmonteleone5508 Pƙed rokem

    Hi! Love your videos. So much good and useful information! I have a petite noe and I got watermarks on it 😭 anyway to fix this and prevent it if it was to happen again? Thank you!

  • @nomerod11
    @nomerod11 Pƙed 2 lety +2

    I had an issue with the canvas cracking and the SA replaced my Artsy bag.

  • @cateyes1908
    @cateyes1908 Pƙed 2 lety +3

    Thank you for the detailed videođŸ‘đŸœđŸ‘đŸœ. I have a couple of follow-up questions:
    1) Do repairs apply to "pre-loved" pieces?
    2) Is a purchase receipt from LV required to request a repair?
    Thank you.

    • @maybird8112
      @maybird8112 Pƙed 2 lety +4

      I’m not sure if this is for all locations since sometimes it seems like the rules are a little subjective but I personally bought a LV wallet on Poshmark that had its button peeling. I got it authenticated by a third party company and took it in the LV for a repair. It cost me maybe $60 and a few months with no documentation or previous purchase history.

    • @cateyes1908
      @cateyes1908 Pƙed 2 lety

      @@maybird8112 Thank you for the information.

  • @bisdakinflorida
    @bisdakinflorida Pƙed 2 lety

    I am planning to buy a preloved speedy 25 that was made on my birthyear but I have a question:
    Do they take repairs even without receipt? Thank you.

  • @imartinez5667
    @imartinez5667 Pƙed 2 lety

    I own the favorite pm and I notice cracking on the on the canvas . This February will be 5 years since I purchased the bag. Is it worth it trying to get it fixed?

  • @purseobsessed
    @purseobsessed Pƙed rokem +1

    I have a epi petit noe and the edge coating has gone soft and slightly sticky on the shoulder strap(I can’t figure out why) and there are a ton of marks on the edge, does Louis Vuitton repair that kind of problem? Also there is no store close, can you ship it to a store for repair and have them ship it back or do you have to go in store? Thanks anyone for any help

  • @nikkilillard930
    @nikkilillard930 Pƙed 2 lety +3

    Thank you, very helpful. I've been contemplating taking my Monogram Petit Noe. I had it for 20 years & it was my 1st LV. I know the leather can be replaced at the top of the bag & the handles BUT it has a tiny hole in the canvas towards the bottom of the bag. Other then that, the canvas looks good for a vintage bag, no cracks anywhere that I can see. I'm reluctant because I'm not sure if they'd repair it. The bag has sentimental value to me & I would love to carry it again. What are your thoughts?

  • @cammilledee
    @cammilledee Pƙed 2 lety +1

    I took my 10 yr neverfull today at LV atelier in south coast plaza, i will have all the leather parts replaced and whole inside pocket replaced, my SA was super nice, i had some small cracking on the canvas where the vachetta binding is and she actually took it in, i was nervous itll never be repaired due to the canvas but she processed the repair to my surprise for only 450 with all the work that needed to be done price is really reasonable!!

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety

      I’m so happy you had such a good experience. The leather parts replaced def cost more than that so don’t be surprised if you get a call from the repairs manager with a new quote. Fingers crossed for you though 💕

    • @cammilledee
      @cammilledee Pƙed 2 lety

      @@maisonmalli did it ever happened that SA took the repair in, and repair was rejected at the artisans end due to cracking at canvas im nervous đŸ˜©

  • @glimpse891
    @glimpse891 Pƙed rokem +2

    Hi Ms. Maison, does Louie Vuitton repair preloved bags that people bought with cracking or peeling issues on handles? Many thanks! Great video by the way! :)

    • @maisonmalli
      @maisonmalli  Pƙed rokem

      They repair preloved. You would have to take the bag in to be assessed

  • @thanhhaicong6876
    @thanhhaicong6876 Pƙed rokem +1

    I love how LV repair the bags. I just don’t like how some SA were so rude. One time I bought a bag, 2 weeks later I saw the glazing was peeling. I took it in and she wanna charge me $145 to repair. So I went home. 10 months later I went back and asked for the manager. He agree to send the bag repair for free of charge.

  • @jazzinteajazzintea1873
    @jazzinteajazzintea1873 Pƙed 2 lety

    I have a vintage Saumar 43 and want the strap replaced I have no purchase history with LV is this necessary? Also wondering about price range Thanks

  • @xokimtran
    @xokimtran Pƙed 2 lety +1

    I got my PSM repaired and they stitched it back wonky. Kind of disappointed. And the SA who helped me never mentioned a 5 year rule. She pretty much said after a year, it’s normal wear and tear in which LV will not comp the repair.

  • @kimkhoo6497
    @kimkhoo6497 Pƙed rokem

    Hi. i bought my pochette metis less than 2 mos.. SA said need revanishing.. should i send for repair or exchange? pls advise. tnx so much

  • @elishacartiay4949
    @elishacartiay4949 Pƙed 2 lety

    Thank you for the advice. Just purchased a neonoe empreinte marine. Do you suggest any resale sites? Looking for a melie in marine that’s discontinued. Thank you.

  • @victoriansoul9669
    @victoriansoul9669 Pƙed rokem

    Hi! I have a vintage Sac Plat tote. It’s OLD! It’s hard to even find one online to tell you exactly how old it is. All the current Sac Plat totes have no zipper entry on the front panel. Mine does. I only saw 1 online like it. Well the little screw/button that attaches the handle to the purse has separated from the sidewall of the purse. This is for the handle on the front of the bag, left side. There’s also a tear in the canvas/leather right by where the handle connects on the front right side of the purse. I have pics but didn’t know how to post it here! I wanted to ask you if you’ve ever seen this specific style that has the zipper front entry on the Sac Plat and of these problems can be fixed? Thank you so much!!!!

  • @connieasim
    @connieasim Pƙed 2 lety +1

    Great advice!! What about tarnishing on buckles of speedy straps 😒

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +1

      They can replace them but if you have had them for a while they will say it’s wear and tear

    • @connieasim
      @connieasim Pƙed 2 lety

      @@maisonmalli world tour speedy less than 2 years old! Sad how some buckles tarnish so quickly and others stay nice and clean forever like my pochette metis

  • @desireesandoval93
    @desireesandoval93 Pƙed 2 lety +2

    This is soooooo helpful !!! I bought my bum bag last year in January and just last Saturday I noticed a small crack on the canvas were it hardly folds 😭I almost had a heart attack! It ruined my day I take such good care of it and I’m so confused on how that happened I’m really hoping they can replace it😭

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +1

      That’s def not your fault. Take it in and don’t take no for an answer on replacement. Escalade it if you need to. Some people are nice and will do it but I think others just count on clients not being knowledgeable

    • @desireesandoval93
      @desireesandoval93 Pƙed 2 lety

      @@maisonmalli thanks !!! I’m so nervous I hate being in situations like these hopefully they’re able to help me out 😭 I really appreciate your advise đŸ€—

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +4

      I get that. I really don’t like confrontation either. Try this; I’m dead serious. If you go back and they won’t help. Ask to speak to the store directory. If he or she doesn’t come out ask for a card and write them an email. If In email you don’t get what you want; ask for her bosses email. That’s the furthest it will go because he or she isn’t trying to loop in the store directors boss. Once, this guy came back with a worn belt like it was totally the clients fault, we said no. Tell me why he wrote an email to president of LV USA. Needless to say, he got what he wanted and the president was pissed it Escalade that far. You got this!! You don’t even have to go in. Call store, get store directors email send pics of bag and request a new one or a store credit for bags current price. Email communication should be easier for u.

    • @desireesandoval93
      @desireesandoval93 Pƙed 2 lety

      @@maisonmalli hey I appreciate your help so much ! Just wanted to give you an update . I did end up doing the the LV store over the weekend and the told me I had to leave my bag and that it would be sent over to be inspected to see if they would replace it for me. This was on Saturday . Hopefully I hear some good news. The guy there said it was the business process as he was unable to just switch it for me right there and then ? Idk just keeping my fingers crossed they do exchange it .

    • @neks5035
      @neks5035 Pƙed 2 lety

      This also happened to my bumbag đŸ˜©. I took it in and they simply took pictures and submitted a repair request. They did not keep my bag. It’s been three weeks and I’ve heard nothing. Unfortunately, this seems to be a common occurrence, as I’ve seen other CZcamsrs mentioning the same thing happening to their Bumbags. However, they were offered replacements on the spot. I’m honestly not too sure what to do at this point. The bag is only two years old so it’s a bit upsetting.

  • @danitataylor23
    @danitataylor23 Pƙed 2 lety

    Please do a video on cleaning your never full đŸ™đŸœđŸ™đŸœđŸ™đŸœ

  • @danicawilson1
    @danicawilson1 Pƙed 11 měsĂ­ci

    I recently purchased the LV Twist MM and I got a very small scratch on the gold LV letters that you twist to open the bag. Do you know what metal this is? Is it brass? I am trying to figure out the best way possible to try to buff out the scratches.. Brasso?

  • @cocoblac
    @cocoblac Pƙed 2 lety

    Some of these bags are PU Leather which means plastic really and this is why they are cracking, splitting, pealing etc that’s why I would never spend the amount they are asking but what I have done is I have joined a Charity which allows one to support a child in Africa and the joy one gets from seeing them progress is absolutely astounding

  • @RosannaNavarro
    @RosannaNavarro Pƙed rokem +1

    Hello, I’m so glad to see your video. My case would be complicated. I hope you can see reason in what I want to raise to the store. I had my neverfull repaired and got it back in March 2022. I have been using it for 14 years and the leathers final gave way. I believe my neverfull was immortal. Now however, after using it for less than a year, I let it rest in December, I took it out now and noticed a tiny tiny crack near the sewing of the handle. I was in shock. I know crack canvas won’t be entertained by LV, but I want to question their repair craftsmanship. Less than a year and the canvass near handle cracks. Can I question them on that?

    • @maisonmalli
      @maisonmalli  Pƙed rokem +1

      Hey I mean, you can if you want to but the bag is 15 years olds. I don’t see how changing the leather could cause the canvas to crack but perhaps; anything is possible but I think once you get into the age of the bag with them they won’t go any further

    • @RosannaNavarro
      @RosannaNavarro Pƙed rokem

      @@maisonmalli Thank you for your reply! I was hoping you will see my comment before weekend comes, when I plan to go there. May I know if there is a record of the LV canvass’ expected life? I remember they did extreme inspection before accepting my bag for repair. I hope I find the right person when I get there. I dunno, probably just for me to let them know.

  • @bluemoon7784
    @bluemoon7784 Pƙed 2 lety

    I bought my 6 ring key holder and the piping started to peel, along with the button. I took it in the Store and they said the could only repair at My Cost. Never mentioned replacement. Actually they mentioned that if the canvas had any cracking they couldn’t send it in for repair nothing Could be done in that case

  • @crystalsparkman1815
    @crystalsparkman1815 Pƙed 2 lety

    So what can I do for a crack wallet with the canvas logo? If I was told it is unable to be repaired

  • @nguyetle4413
    @nguyetle4413 Pƙed 2 lety

    I have a black epi Cluny bag. I purchased it in 2018. I use it lightly, about 5-7 times a year, on special occasions. I recently noticed that the bag has small white areas of discoloration. I assume these resulted from small scratches. Is this normal? I am worried that the bag will end up having white spots with further use/scratches. Is there anything I can do to prevent this? Should I bring it to the store to have it repaired if it gets worse. I thought epi is very sturdy. I was considering buying other bags in black epi but is reluctant now bc of this problem. Thanks.

  • @tarreemhacaruso2687
    @tarreemhacaruso2687 Pƙed 2 lety +2

    I’ve done repairs at LV and they were awesome.

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +1

      That is so good to hear! They do offer great repair services

  • @ashleyrobles5458
    @ashleyrobles5458 Pƙed 2 lety

    What about tarnished hardware? I have a speedy b that the hardware is all tarnished and has chipping. It's 4 years old.

  • @qtaromar1970
    @qtaromar1970 Pƙed 2 lety

    How about the key, coin pouch that has zipper broken does that qualify for a repair? Is more than 5 years old but has a broken zipper. The canvas is in great condition

  • @marisabernalexprealty3114

    What is their policy for the fabric Jacquard straps? I just got my speedy 20 with that beautiful jacquard strap 3 days ago and it's already starting to form fabric lint balls and strays from the strap being worn and I guess rubbing against my clothing when carrying it.😭

  • @debbieh9009
    @debbieh9009 Pƙed 4 měsĂ­ci +1

    Thank you so much for this info. It's so helpful! Do you know if it matters if I buy an item preloved, like a Speedy and take it to them for all new vachetta? Does that matter that im not the original owner?

  • @ideedeevg
    @ideedeevg Pƙed 2 lety +1

    Hi maybe this is not quite related to a “repair” but is replacing the leather buttons on key ring holder or Wallets and option? I just got the recto version Damier in Christmas and it has the button but now comes in the gold button :(. Kinda annoying because my button is getting dirty

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety

      Lv is weird. They typically don’t let you do that as they want the piece to stay original. You can go in and ask if they will do it though. Like if their was a quality issue They may do it. Just gotta try your luck

  • @rubberduck360
    @rubberduck360 Pƙed 2 lety

    Hi! IF you were interested in the Pochette Accessories bag, do you think it’s worth the higher price now? Thanks in advance!

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +2

      Hahah absolutely not. It was 500 3 years ago. What has changed đŸ˜©

  • @MrsLegalDiva
    @MrsLegalDiva Pƙed rokem

    I took my 2013 Neverful into a boutique to have all leather replaced. I specifically requested that the interior pocket was not changed. It has the old school cursive writing as opposed to the current block script writing. It took 9 months to get the bag back and they changed the pocket without my consent. LV picked up the cost of the repairs but now I’m waiting to see if they can reinstall the original pocket. I regret taking it in and will fight to have the original script pocket returned. This is so frustrating!

  • @myhouseutah9029
    @myhouseutah9029 Pƙed 2 měsĂ­ci

    Do you have to have your receipt or coa? Does it apply to preloved items ?

  • @MommaIvy
    @MommaIvy Pƙed rokem +1

    Hi. I have a pochette metis from 2017. Have a lot to glazing issues and a few of the canvas thread are starting to come out. Drop it off at the boutique last week. The manager said he cannot offer replacement but will repair at my cost since it’s from 2017. Should I push on getting a replacement or getting a free repair?

    • @maisonmalli
      @maisonmalli  Pƙed rokem

      It’s past 5 years but I would push for a free repair since they know it’s a known issue. Escalade the issue of they say no. Ask for the store manager’s boss’ number see how fast they change their minds lol

  • @butternutsquishy6960
    @butternutsquishy6960 Pƙed 4 měsĂ­ci

    Do you know when LV relines the bucket GM bag (discontinued model), is it genuine leather lining or the faux leather that’s paint/pvc coated fabric?

  • @reneeperry6488
    @reneeperry6488 Pƙed 2 lety +1

    What about The Twist mechanism? It has lost its spring so to speak. Is that repairable?

    • @maisonmalli
      @maisonmalli  Pƙed 2 lety +1

      Yes for sure! Take it in for a repair

  • @jessicahernandez4950
    @jessicahernandez4950 Pƙed 2 lety

    Hi, will my bag get repaired if I purchased it second hand

  • @Diananotaprincess
    @Diananotaprincess Pƙed 2 lety

    Do they repair epi leather and vernis leather? I see videos on CZcams where people will dye the edges or entire bag themselves but never one that has been repaired by LV.

  • @ariagomez511
    @ariagomez511 Pƙed 2 lety

    What would a zipper replacement for a keepall 45 cost

  • @shaeybutter3480
    @shaeybutter3480 Pƙed rokem

    Yea
I got my speedy in 2020
took it in for repair a few weeks ago. Canvas cracking by the zipper and the glazing on handles came off. The Emily wallet glazing came completely off. Hadn’t carried the bag but once in the last year because I do have other LV bags. Yet they want to charge me almost $600 for the repair of both items 🙄 I just feel like I spent way too much money on these items for them to be doing this and then I be charged for the repair. It’s not like the bag and wallet got daily use. So irritating. But when I go to pick up my items I’m going to ask why the repair wasn’t offered free of charge since the bag is only 3 years old. Thank you

  • @SONYARenee
    @SONYARenee Pƙed rokem +1

    I purchased some Lock It Mules in summer 2019 in Sicily. Walked on a ground completely rocks. I tried taking the shoes off and walk on the rocks. My feet could not take it. The bottom of my shoes are ruined. I have worn once or twice since then, but I need to ask about it. I wonder wound they repair it.

    • @maisonmalli
      @maisonmalli  Pƙed rokem

      Lv mostly doesn’t do shoe repairs. But you can always try