The reason Rob quit the payday loan place is the exact same reason I quit working for an insurance company's claims department. It wasn't just any old claims, it was the credit insurance department of the company, aka the scammiest scam that the insurance industry has ever legally pulled on the public. What I learned from that is is that if you buy a car or some other big purchase and the salesperson tries to push credit insurance on you, do NOT take it. You're honestly better off getting your car repo'd if you become injured at work than you are when trying to prove that the insurance company needs to honor its policy. The only thing I ever remember them paying off on was if one of the owners actually died, and even then, the shit that the grieving partner had to go through to get the debt settled was absolutely not worth it. Instead of paying the $150 a month for credit insurance, put the $150 into savings. At least your bank won't screw you over if you have a heart attack and need to make a withdrawal to make car payments while you're on disability.
When you're having trouble with bad landlords (or other known butt-hole) get a way to record your interactions. He may do or say something that may help your case.
The problem with "the system" is its inability to factor in external events. It lacks the foresight to see things like the 4th of July is on a Thursday and many businesses gave the Friday off too. A person might say, "better up the order 15%" the system says no change.
The system doesn't usually take into account that government employees get paid on the 1st and the 15th, benefits checks show up around the 2nd, etc. either. It's just "X amount per week, regardless of if it's the 18th of the month or the 28th."
"There's a lot of protections for tenants, but on the flip side, people are able to stay without paying landlords because of the long process to evict. It's a double edged sword." (paraphrased) That's not a double edged sword, that's two good things
My HS math teacher said if you are going to live in a place for more than 5 years *BUY* don't rent, then buy a second place rent out the first and have the renter pay your mortgage. Rinse and repeat, if you are lucky you could own 5 houses with one or two as income only paying on the higher rates of newer ones before you get too old. My parents had a rental property while I was growing up and now because of all those years of renters paying I don't have a mortgage or rent, Thanks Mom and Dad. But of course after decades of renters the place is falling apart.
You should always try to be a good person as much as possible but sometimes you can't. The first story is a good example of if you have to do something bad make sure that it only hurts the people who deserve to get hurt and if you have to have collateral you make it as minimal as possible. This manager is trying to hurt the jerk client but he has two forces team to come in to the office which hurts the team so he makes sure that he hurts them as little as possible.
😸=🐭☠, 🐁💀, 🐭☠ I said bring me the 🐭☠... he went outside to find one then wanted to bring it in to show me, he brought the next one to me still twitching. He finally got his 5th so he's an ace... but I think he's going after birds now, he's got a messed up eye and a limp and he's dripping 🩸!
@@theplaintech The last was me and him scaring it back and forth until I offered an empty peanut butter jar, he was not happy being deprived of a plaything.
Story 3: Classic case of why it makes much more sense to promote from with in so management knows what the employees on the front line need and are going through as they themselves have been there.
Especially in the payday loan places, the upper management doesn't want the lower levels being able to change orders for money, because that means that there's less for THEM to skim - and they also 'know' that the lower levels will order far more than they need, so that THEY can skim ... and in a lot of cases, they're right, to be honest. As Rob said, you have to check your morals at the door. (But you do what you need to in order to stay alive, y'know?)
I can understand the landlord. If you're rent isn't increased for 11 years and the cost of taxes, insurance & maintenance doubles or more you would go slowly bankrupt. If I was the landlord, I would cancel my insurance & burn the house down. Fuck it, I get free food & rent in prison.
The first one, I’d have told that idiot that he does NOT tell MY company what to do and if he doesn’t change his attitude immediately, he’s gonna lose the contract and will NOT be gettin what he needs.
Thats nice to say but realistically thats unprofessional and likely to offend the client company instead of just jerk contact. And if changes are built into the contract and charged to the client ... besides some inconvenience it cost you nothing, teaches them to STFU about how you run your company and gives you a sweet, sweet tinne of cash
@@kittikats true but way too many people seem to think it’s totally acceptable to demand you do your job the way they want it instead of the way you’re supposed to do it when they have no clue what you do or how you’re supposed to do things. Too many people let them get away with that instead of puttin their foot down and sayin “this isn’t how this is gonna happen.”
@@Juggzy I've seen companies go both ways. The company bending over for a client and the employees taking it. And where it is a little bit of pain for long term gain
The landlord was wrong but gotta say, mice are a real issue and also if you’ve ever rented, some tenants have ten excuses why they can’t do anything. Just saying. He probably thought the surgery was an excuse if they were young enough to have a baby.
On that first one, that was not really fair to the client. You shouldn't try to set your client up for an expensive learning experience over one jerk they happen to employ. Proper client handling would have dictated to escalate it to C level and have them discuss with their counterparts what their poc did and what cost it would incur. If they chose to back up their idiot poc, well in that case they really couldn't complain. Setting your client up like that, even if it is contractually watertight, is not really good business, especially in a small industry where word gets around. You always meet twice, or so the old saying goes. I always try to get the best outcome for my clients, even if it means passing up on an opportunity to fleece them. That policy has always stood me in good stead, and I'm happy to say, all my bosses have always backed me up on this. There are people who have sales, and then there are people who have clients. I try to be the latter.
Client speaks for the company, so it's not unreasonable to think they already have buyoff from senior management. It's client's fault for not knowing or understanding the contract they agreed to and for deliberately setting the approval thresholds so high.. COULD they have? Yeah. Were they at all obligated to? No. And it's perfectly ethical to hold the client to the contract they agreed to.
@@kitsuneneko2567 See, THAT is where the difference lies between fulfilling your contract and providing great service. You absolutely have the legal right to assume what you said, but more often than not it turns out there has been a miscommunication or simply a lack of awareness on the customer's side. My first ever boss used to say "Quality is the customer getting exactly what he asked for". I didn't work for that guy any longer than I had to. My definition of quality is "The customer not getting what he asked for, but what he actually needs". I'll give you a comparatively tiny example. A customer called to order a mothly extract of his financial transactions from our database. I would have run them 35 quid a month. I could have taken the money and set it up in the system. However, they had informed me that they wanted their accountant to check them for inconsistencies. Fact is, what their accountant would likely have done is sum up the cash inflow and outflow and compare them. As a matter of fact, our system provided a free report that did exactly just that. So she would have paid 35 quid a month plus 180 quid an hour for her accountant to do what our system did for free. I showed her that and suggested that if there ever was a discrepancy, she could always call us up and we'd pull the data for her. The very next day, she sent us a list of addresses of people who had expressed an interest in our services after she told them about the episode. We ended up signing up three new customers for a net revenue of 641 quid a month.
@@feynthefallen Just from the details I've heard.. the odds are there was an attempt to explain this. Client being stuck in his ways as he was, didn't want to hear it. So the options were to either seem unprofessional to client's superiors, or let client get what he wants and let him catch the flak from the superiors. Negotiation and compassion are wonderful, but once spurned, you are left only with CYOA.
@@krel7160 You see, my take on that is this: "I'm your contractor. If you say 'Paint the walls piggy pink', I'll do it. However, I'm also your consultant, so I'll tell you beforehand that it will look horrible and advise you against it. However, if you insist AFTER I've told you, I'll do it". Referring to the example I gave in my last comment, there were others. We had one client who came to us with the exact same request, stating he wanted his accountant to do the sums. I gave them the exact same advice, pointing out the free report that did the exact same thing. They said "I want our accountant to do it to compare it to the reports and see that they are correct". You think your accountant and his excel fu can do a better job than the tried and tested algorithm written by the very people who built the system? Ok, it's your money. One scheduled export, coming right up!
Obviously that landlord didn't have an understanding of science you know about the meat three jars & flys experiment? That disprove objects giving creatures...?
The landlord also broke federal law if he put the notice in the mailbox. Only the USPS is allowed to do such.
Since the OP used "Provincial" in their post, I'm assuming it's Canada Post. And those rules apply as well.
That's strange.
The only time I would ever touch someone else mail box is if it fell open, and that is just to close it, maybe pick up mail on a windy day.
Employess feel like the company is taking care of them. Low turnover. Funny how that works. Wish more companies clued into that.
The reason Rob quit the payday loan place is the exact same reason I quit working for an insurance company's claims department. It wasn't just any old claims, it was the credit insurance department of the company, aka the scammiest scam that the insurance industry has ever legally pulled on the public.
What I learned from that is is that if you buy a car or some other big purchase and the salesperson tries to push credit insurance on you, do NOT take it. You're honestly better off getting your car repo'd if you become injured at work than you are when trying to prove that the insurance company needs to honor its policy. The only thing I ever remember them paying off on was if one of the owners actually died, and even then, the shit that the grieving partner had to go through to get the debt settled was absolutely not worth it.
Instead of paying the $150 a month for credit insurance, put the $150 into savings. At least your bank won't screw you over if you have a heart attack and need to make a withdrawal to make car payments while you're on disability.
My state regularly gets complaints of sneaking credit insurance into deals to telling consumers they must opt for it to qualify for the loan.
When you're having trouble with bad landlords (or other known butt-hole) get a way to record your interactions. He may do or say something that may help your case.
The problem with "the system" is its inability to factor in external events. It lacks the foresight to see things like the 4th of July is on a Thursday and many businesses gave the Friday off too. A person might say, "better up the order 15%" the system says no change.
The system doesn't usually take into account that government employees get paid on the 1st and the 15th, benefits checks show up around the 2nd, etc. either. It's just "X amount per week, regardless of if it's the 18th of the month or the 28th."
"There's a lot of protections for tenants, but on the flip side, people are able to stay without paying landlords because of the long process to evict. It's a double edged sword." (paraphrased)
That's not a double edged sword, that's two good things
It's bad for the landlord and it's bad for the landlord. That's a single edged sword.
My HS math teacher said if you are going to live in a place for more than 5 years *BUY* don't rent, then buy a second place rent out the first and have the renter pay your mortgage. Rinse and repeat, if you are lucky you could own 5 houses with one or two as income only paying on the higher rates of newer ones before you get too old.
My parents had a rental property while I was growing up and now because of all those years of renters paying I don't have a mortgage or rent, Thanks Mom and Dad.
But of course after decades of renters the place is falling apart.
You should always try to be a good person as much as possible but sometimes you can't. The first story is a good example of if you have to do something bad make sure that it only hurts the people who deserve to get hurt and if you have to have collateral you make it as minimal as possible.
This manager is trying to hurt the jerk client but he has two forces team to come in to the office which hurts the team so he makes sure that he hurts them as little as possible.
Think this is the fastest I've caught one of these videos. Less than a minute.
Maybe for the mice, the landlord could just establish an illegal colony of feral cats on the property. Sounds about right.
😸=🐭☠, 🐁💀, 🐭☠
I said bring me the 🐭☠... he went outside to find one then wanted to bring it in to show me, he brought the next one to me still twitching.
He finally got his 5th so he's an ace... but I think he's going after birds now, he's got a messed up eye and a limp and he's dripping 🩸!
@@user-wm3bf7pi3u He's trying to teach you to catch mice. How are you doing with that?
@@theplaintech Well, technically he's not an ace, the last two were only partials for him.
@@theplaintech The last was me and him scaring it back and forth until I offered an empty peanut butter jar, he was not happy being deprived of a plaything.
@@user-wm3bf7pi3u A collaborative effort, then?
ROB!!!! Good morning. Keep up the good work.
Story 3: Classic case of why it makes much more sense to promote from with in so management knows what the employees on the front line need and are going through as they themselves have been there.
Especially in the payday loan places, the upper management doesn't want the lower levels being able to change orders for money, because that means that there's less for THEM to skim - and they also 'know' that the lower levels will order far more than they need, so that THEY can skim ... and in a lot of cases, they're right, to be honest. As Rob said, you have to check your morals at the door. (But you do what you need to in order to stay alive, y'know?)
I can understand the landlord.
If you're rent isn't increased for 11 years and the cost of taxes, insurance & maintenance doubles or more you would go slowly bankrupt.
If I was the landlord, I would cancel my insurance & burn the house down.
Fuck it, I get free food & rent in prison.
The first one, I’d have told that idiot that he does NOT tell MY company what to do and if he doesn’t change his attitude immediately, he’s gonna lose the contract and will NOT be gettin what he needs.
Thats nice to say but realistically thats unprofessional and likely to offend the client company instead of just jerk contact.
And if changes are built into the contract and charged to the client ... besides some inconvenience it cost you nothing, teaches them to STFU about how you run your company and gives you a sweet, sweet tinne of cash
@@kittikats true but way too many people seem to think it’s totally acceptable to demand you do your job the way they want it instead of the way you’re supposed to do it when they have no clue what you do or how you’re supposed to do things. Too many people let them get away with that instead of puttin their foot down and sayin “this isn’t how this is gonna happen.”
@@Juggzy I've seen companies go both ways. The company bending over for a client and the employees taking it.
And where it is a little bit of pain for long term gain
The landlord was wrong but gotta say, mice are a real issue and also if you’ve ever rented, some tenants have ten excuses why they can’t do anything. Just saying. He probably thought the surgery was an excuse if they were young enough to have a baby.
I raised my rent this week because of this rent story😂😂😂🎉🎉🎉
Good afternoon
On that first one, that was not really fair to the client. You shouldn't try to set your client up for an expensive learning experience over one jerk they happen to employ. Proper client handling would have dictated to escalate it to C level and have them discuss with their counterparts what their poc did and what cost it would incur. If they chose to back up their idiot poc, well in that case they really couldn't complain. Setting your client up like that, even if it is contractually watertight, is not really good business, especially in a small industry where word gets around. You always meet twice, or so the old saying goes. I always try to get the best outcome for my clients, even if it means passing up on an opportunity to fleece them. That policy has always stood me in good stead, and I'm happy to say, all my bosses have always backed me up on this. There are people who have sales, and then there are people who have clients. I try to be the latter.
Client speaks for the company, so it's not unreasonable to think they already have buyoff from senior management. It's client's fault for not knowing or understanding the contract they agreed to and for deliberately setting the approval thresholds so high.. COULD they have? Yeah. Were they at all obligated to? No. And it's perfectly ethical to hold the client to the contract they agreed to.
@@kitsuneneko2567 See, THAT is where the difference lies between fulfilling your contract and providing great service. You absolutely have the legal right to assume what you said, but more often than not it turns out there has been a miscommunication or simply a lack of awareness on the customer's side. My first ever boss used to say "Quality is the customer getting exactly what he asked for". I didn't work for that guy any longer than I had to. My definition of quality is "The customer not getting what he asked for, but what he actually needs". I'll give you a comparatively tiny example. A customer called to order a mothly extract of his financial transactions from our database. I would have run them 35 quid a month. I could have taken the money and set it up in the system. However, they had informed me that they wanted their accountant to check them for inconsistencies. Fact is, what their accountant would likely have done is sum up the cash inflow and outflow and compare them. As a matter of fact, our system provided a free report that did exactly just that. So she would have paid 35 quid a month plus 180 quid an hour for her accountant to do what our system did for free. I showed her that and suggested that if there ever was a discrepancy, she could always call us up and we'd pull the data for her. The very next day, she sent us a list of addresses of people who had expressed an interest in our services after she told them about the episode. We ended up signing up three new customers for a net revenue of 641 quid a month.
@@feynthefallen Just from the details I've heard.. the odds are there was an attempt to explain this. Client being stuck in his ways as he was, didn't want to hear it. So the options were to either seem unprofessional to client's superiors, or let client get what he wants and let him catch the flak from the superiors.
Negotiation and compassion are wonderful, but once spurned, you are left only with CYOA.
@@krel7160 You see, my take on that is this: "I'm your contractor. If you say 'Paint the walls piggy pink', I'll do it. However, I'm also your consultant, so I'll tell you beforehand that it will look horrible and advise you against it. However, if you insist AFTER I've told you, I'll do it". Referring to the example I gave in my last comment, there were others. We had one client who came to us with the exact same request, stating he wanted his accountant to do the sums. I gave them the exact same advice, pointing out the free report that did the exact same thing. They said "I want our accountant to do it to compare it to the reports and see that they are correct". You think your accountant and his excel fu can do a better job than the tried and tested algorithm written by the very people who built the system? Ok, it's your money. One scheduled export, coming right up!
Obviously that landlord didn't have an understanding of science you know about the meat three jars & flys experiment? That disprove objects giving creatures...?
Your wild what about literally every other job that can't qork from home