Fraud and Schemes with Frank Serina, Members 1st FCU

Credit unions are no strangers to fraud and schemes carried out by bad actors. It’s the name of the game in our industry. That’s why Jaime invited Frank Serina, chief risk officer at Members 1st FCU, to join the podcast this week to chat about some common schemes that bad actors are currently utilizing.
During this episode, Frank is diving deep into the world of fraud and risk. He’s explaining:
• The types of scams he is seeing and how Members 1st FCU helps their members combat these fraudulent attempts.
• Check and card fraud, along with the steps that should be taken to help mitigate these attempts.
• Insider threats and how they could impact credit unions.
• The fraud lifecycle and what that actually means.
• The controls a credit union should have in place to help fight fraud.
• And so much more.
This episode is packed full of important information that your credit union needs to be aware of, so make sure to give it a listen!