Karl Potter receives the Minister of Defence Tū Tira - Comradeship Award of Excellence

Karl Potter represents the family-owned company South Auckland Marine that provides maintenance services for the outboard engines for NZDF Rigid Hull Inflatable Boats (RHIBs). For over three decades, the company - Karl and his father before him - has helped with maintenance, and provided training and 24-hour assistance, without missing a beat. South Auckland Marine's work has been key in identifying changes in practice that have reduced the RHIBs' operating and maintenance costs. Clear and common themes in Karl's nomination were dependability and trust, which has underpinned the high level of service that has been delivered consistently.