8 MOST ANNOYING/WORST CUSTOMERS AT MOVIE THEATERS! (RANT)
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- čas přidán 5. 09. 2024
- Top 8 Worst Customers at Movie Theaters! - Rocket Rants
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You Forget my favorite line “ Is that popcorn fresh”
This omg
Oh MY god all the fucking time
Uh yeah
Oh my god the bane of my life.
No we made it last week and keep it around for fun *sarcasm*
A guy yelled fresh popcorn please at me after I told him we just made it. -_-
People need to understand that when you complain just to get free stuff, the employees get in trouble too.
That means nothing to them, in fact it may provide some satisfaction for them.
I doubt thats for all circumstances. I complained because the movie theater felt like a sauna. I got free tickets. No employee (except maybe the manager?) at the movie theater should be in trouble just because of the temperature of the theater room. Not their fault.
What about the annoying soccer mom with the bowl cut who loves saying "LET ME SPEAK TO YOUR MANAGER" whenever she can't get free stuff?
sulacomarine dude stop, you've commented this on like three different videos
"Can I have the fresh popcorn?" When the popcorn I just scooped was literally just popped 5 seconds ago.
That group of teenagers that have that one friend with an I.D. and trying to plan how they are going to movie hop to that rated R movie right in front of you at the box office. LOL, dude I see and hear you.
Miss Mia Lynn those teens make my day. If you're going into a rated r movie DONT ANNOUNCE IT TO ME!
I had someone curse me out once because they're popcorn bag wasn't "full." it was literally 5 kernels off
What about the "I hated that movie and I want my money back", or the "I know I just watched that popcorn pop, but it's stale", or my least favorite" I know you don't allow children under the age of seventeen, but I'm the parent and I say that my child can go see this hard R movie and I'm going to loudly and obnoxiously tell you why while I hold up the line"?
Ugh, you are bringing back nightmares from when I worked at a movie theater! It's crazy how bad people are. They should just have a public service announcement before previews that lists how not to behave and then after each one have some creepy old man point at the camera and say "don't be that guy." That would be awesome!
And obviously I can tell you worked at a movie theater before :D
hahahahaaaaaa i hate people
The word stale seriously shouldn’t ever be applied for popcorn. Like why? It may be a little cool, but it’s definitely NOT STALE LIKE WTF (lol sorry 😐)
Every single time someone has yelled at me about their popcorn being "stale," it's always popcorn that's been popped within the last 15 minutes. Every. Single. Time. (Meanwhile, I take popcorn home at the end of the night all the time, and as long as its stored right, it's still plenty good to eat for a several days after the fact, smh.)
I've been working at regal for over a year now and honestly it gets kind of tiring. It really annoys me when people come to buy tickets for a really popular movie and expect good seats in the back of the theater, then they say "this happens every time we come here." There's something called BUYING YOUR TICKETS IN ADVANCE! If you wanna see a DC or Marvel movie you gotta book seats months in advance, so if you wanna come to the box office opening day and expect decent seats we're all gonna think you're an idiot. And when people get alcohol you gotta keep a wristband on, max of 3 drinks, you can only purchase one at a time (and finish your drink before you can buy another one) and you have to show your ID every time. People think just because they have a wristband on it means they can buy more drinks without showing an ID even though we have a sign that clearly states we ask for ID every time! I always do my best when I work in concessions to be kind to guests and finish transactions efficiently, especially when it gets super busy. There was one time I finished helping a guest, and when the next person came up I gave my usual smile and said hello very kindly. He almost cut me off, but he said "I've been standing in line for 20 minutes. You guys need to work more efficiently." Like it's not my fault you decided to not come earlier, and I'm doing my best to get everything done quickly. You should try working here on opening weekend for Avengers or Star Wars, then you'll see how much we have to do here. Btw if some of this was confusing, I work at one of the theaters with reserved seating and we serve alcohol. Sorry for the long rant lol. Don't get me wrong, I love working there because you also get to help so many kind people who make your day, but there are so many entitled people that I can not stand.
People who bring babies to movie theaters. They cry, and they're not going to watch, enjoy or remember the movie. It's pointless to bring them. Get a sitter.
Totally agree!! Not only do they cry, some guardians will not even leave the theater to tend to shut the kid up. #Ugh!
I remember a woman took her baby to watch Jack Ryan: Shadow Recruit. Amazingly the child was quiet.
As a reference to number 8 , I also remember parents took a little kid to watch American Made.
0:27 "I strongly hate you." This earned a sub. Thank you good sir. Love your style already!
I served the worst person a few weeks ago.
So firstly she tries to give me an air miles card instead of a scene points card (idk if you know what that is, but they're different reward cards. Point being, she gave me a card we didn't accept). I told her we don't take those cards but she insisted we did, and said she was going to call Airmiles about it. I just apologized, and my manager explained to her that we don't take them, and that you can use your airmile points towards free stuff but you need a scene card, which she didn't have. She then requested for popcorn out of the popper instead of the merchandiser as she was under the impression the merchandiser stuff was stale, then complained the popcorn was cold. And the best part was when she gave me the wrong card type, then kept removing the card too fast so it wouldn't go through, then when I told her to leave it in, she claimed I was trying to commit fraud on her and take her card details. I insisted I would never do that, but she said her son was in 'fraud prevention' and had told her that if they ask for your card more than once, then they're copying your details, and was going to call him and tell them about this. I didn't argue, finished her order and went to the back and cried a bit cause I hate confrontation. I love people. Also a little addition is that she was an elderly woman and I'm 18 so...yeah wtf woman
I’m sorry that happened to you, sadly I deal with stuff like that too. Not exactly like that, thank God! Just ignorant entitled old people who don’t know how to use card machines so instead of admitting that and politely asking us for help with it, they insist we are trying to steal their money. 😂 Ugh, I never understood the term love/hate relationship until I began working for a movie theater.
One that gets me is when I clean a mess and a customer says “well, gives you something to do” or “you get paid to do this”
i work at regal this really speaks to me LOL
Don Sperrazza Same
SAME!!!
#6 is my least favorite with the addition of those that leave their popcorn bags/buckets behind and/or drinks/icees. Like WHO TF taught you that it was OK to not clean up after yourself?? Like if you honestly do that you might as well just punch me in the face while you're at it, lazy fuck.
Truth or Dare premiered recently and cleaning up a showing from that last night was hell. Lazy teenagers leaving their concessions everywhere for me to clean & pick up like you know what *fuck you* lol. Is it that hard to drop something in a trash can?
And before any of these bastards come back with "well isn't it your job to clean up this mess?"
NO, motherfucker NO. My job is to make sure the theater's clean, not to clean up after you there's a DIFFERENCE. Plus its called being a decent and courteous human being and cleaning up after your damn self because if I left that kind of mess behind I would have gotten an earload from my parents.
A manager told me that there was this one kid picking up after himself, and the father intervened and told him "don't do that you're taking their jobs away!" Plz get a visectomy or neuter your damn nutsack before you reproduce more of your kind.
Bottom line as a theater employee I can't stand people that do that bs. Ultimate dick move. Everytime I see people doing that it makes me lose faith in humanity lol.
And if anybody reading this IS ONE of those people I'll say this right now I hate your guts. Hopefully this wonderful comment has given you a quality perspective from an employee when you do shit like this.
*Rant over.*
I'm gonna get my first job there. Any advice? 😅
@@chrishuang4431 just be patient with people there's alot of annoying customers you're gonna have to deal with
As someone who works at a movie theater, I always hate it when they want fresh popcorn from the popper when we already have some in the warmer that was made less than an hour ago. Especially since we're not popping anymore because the popper is full and we're not expecting a big rush
A-list members who have a problem showing ID even though it stays so on the ticket in big bold letter and when you sign up for it you agree to present a federal or state issued photo ID every time you go to the greeter stand
I'm a sadist when it comes to effed-up moviegoers ruining movies. I know how to deal with them quietly, the texters and talkers sitting in seats in front of me anyway....
I carry an old retractable TV antenna with me to the movie theater, along with scotch tape and a needle. I tape the needle to the tip of the antenna several minutes before the lights go down so that I'm prepared to punish any possible a**hole who may choose to sit in a seat in front of my row of seats. The minute they start talking or texting during the movie, the antenna gets pulled up and they get a jab with the needle in the back of their neck. Plain and simple. I love hearing the little cries- of-pain too.
It works always. The offender puts their phone away and shuts the big flapping hole in their face. I've never been tattled on to management and others around me praise me in the lobby when the movie is over. A few years ago it took three jabs in the necks of two bozos who were yapping. They just got up and left. I was expecting a manager with police to escort me out and arrest me, but nothing happened.
Wait, Wait, how about the couple who comes late and wants everyone to move down so they can sit together. Then cusses out the row for not doing what they say. And the movie has started...
especially annoying when customers ask you to make a new batch of popcorn because they don't agree with the amount of salt powder used to with it.
Good list. Can't even imagine coming to the theater not knowing what you're intending to see. Anyway, I also hate the "Chair Back Bumper" - the guy that kicks your chair or puts his/her feet up thinking that they're not bothering you. I don't know what's worse, the constant jiggle of my chair back or the fact that the person's filthy shoes are less than 1 foot from my head.
Yea, I definitely should have thought about that one. No worse feeling than when you're leaning back and suddenly get pushed for forward. Those people suck.
It was December 6th and someone told me I was ruining their Christmas because they bought seats that are feel wheel chairs and it is not a chair
I have a few others I'm not sure this first one happens to everyone or just me but I had 4 people ask me if my name really is Jason. Then there are some people who see a Que and a member of staff is serving the customer at the till. Then there are ones who wants the back row but are a bit late and the only seats available are the front row and are told this but still wants the back row. Then there are ones like you said brings a child for a horror. Because The Cinema I work in which is in the UK shows Asian films a few were 15 rated films and I had a Indian customer come to see one of these films with his infant daughter. I told him she can't see the film as it's a 15 rated film and she can't see it as she's not of age. To which he replied "Come on man she's an infant!" I told him "I see that but the law is the law and she can't see this film as she's not 15." And some would say "Oh it's OK they would be asleep during the film." Or "It's OK they wouldn't understand it." Recently when IT was out 3 Asian people came to see IT but the man pronounced it in the same way you are talking about IT the subject. I saw the daughter and asked her dad how old she was and he said "Oh she's 9 years old." And I told him she can't see the film and there were only 2 films more age appropriate to her which she can see. Which she was not happy with. And there are people who tries to sneak in to see a film without a ticket. And ones who are just rude to staff and one time because the customer toilets are checked by both male and female staff I went in the female toilet and said "Male staff toilet check." So any female customer would know before I go inside. And I saw a girl in there and all I was doing was putting new toilet rolls in the cubicles and after doing what I had to I saw customers waiting to be severed at a till that no other staff was at so I went to serve them. And when I was serving one of the customers and got him a 2 scoop ice cream I felt something touching my hair and noticed some guy was throwing popcorn at me just because I went to the female toilet. My manager and supervisors and one of the security sorted it out. The guy was even trying to threaten me and calling me a pervert. He was banned from the cinema
I had people curse me out just because we weren’t playing a movie that they wanted, then give me the “it said it on your website line” but then it gives me such pleasure to tell them they’re at the wrong theater when they show me their phone, and their expression when they realize “whoops I’m the dumbass” then 🤣🤣🤣🤣🤣🤣🤣
I used to be a manager at a movie theatre…. There was one customer who insisted on squeezing every available package of Red Vine’s before purchasing them. Man, I REALLY wanted to spit in their food!
i work for regal and i got some to add one kind of the same with your messy people one but to add to it the ones that dont pick up there trash and also the ones that see you pick up a mess and like 5 sec later are making the same mess you just cleaned up and three this is manly for regal but the old farts that complain about assigned seating we went to assigned seating about a mouth ago and every day some old fart is mad and theres nothing we can do about it
Angry about assigned seating? I don't get that. I love assigned seating! Granted sometimes you have to sit near rude people but generally it's cool that you get to pick your seat ahead of time and not worry about getting there too early so you don't end up in the front.
I was in a movie theater and a couple brought a whole case of beer and they were dropping the glasses the whole time
How did they get in a whole case? People will do anything not to pay for concessions lol
+Rocket Reviews the lady had a huge purse
Those people are hilarious. Like when someone wears a winter jacket in the middle of summer to sneak in something. XD
messy eater is my favorite ;)
Omg the people that don’t know what they want to see are so irritating! “Can you tell us what all of the movies are about?” With a long ass line!
Some parents got mad because their six year old couldn’t see Fifty Shades with them. Smh
srsly 🤦♂️🤦♂️🤦♂️ I’m pretty sure last time I checked Fifty Shaded isn’t a PG rated movie smh
Movie theaters not expanding what they Have to offer: showcasing movies with the same actors over and over again. I went on a deep dive and dude so many other independent films came out throughout the past decade..it may sound stupid but a little variety wouldn’t hurt.
The worst kind of customers will always be the “ let me speak to your manager” kind until the end of time. Followed closely by “When I find your manager I’m going to taddle on you” just because you told them that the manager isn’t here, like bitch this isn’t fucking kindergarten, taddle on me all you want, because you’re the one who ends up as the fucking joke of the building
What about the people who are obviously sneaking food into the theater
I'm guilty of this sometimes so I thought it might be hypocritical to put it in. I definitely thought about that though
FussyPucker I have no problem with it, as long as they eat it quietly.
Nogger Fogger logger 11 I don’t blame you. Food and drinks are ridiculously expensive here too! That’s why I usually eat before I see a movie
I have no problem with it as long as they pick it up fine by me we had people sneak is dominos hot wings once and they just left their shit all over the floor
#8 happened to me last weekend during Endgame. A large family sat in the row in front of me - the two youngest (looked to be around 6-7) kept reacting out loud and wouldn't stop fidgeting. I had to shush them twice
I hate it when there's a big premier and all the teens gather to see the movie, and they stand in the line of the concessions while there's a long line behind them so they can ask me how much everything is like we don't have a menu, complain about the price, then walk off angrily. AND I DESPISE ANYONE WHO TALKS ON THE PHONE WHILE ORDERING FOOD IN A LONG LINE THEN LOOKS AT ME LIKE I'M RUDE FOR DELIVERING MY LITTLE SCRIPT OF THINGS I HAVE TO SAY. And I know the parents think it's charming to have their kids order the food for them, but I can't understand your soft speaking five year old over the sound of the popcorn and everyone else, just order yourself....
I'm sorry, I really needed to say this. There's so much more too tho. There was one guy who thought he was making a funny joke about prices by walking up in a harsh voice saying "I haven't been kicked out of a theatre in a long time" and I had already grabbed the walkie to phone the manager, and said "is this gonna be that time" before he started saying "so let's see how these prices add up?" Like dude THIS IS 2018, THAT'S NOT A JOKE, I WAS READY TO CALL THE COPS.
Just a few thoughts from your list: I hate watching movies with others because it usually means someone is going to talk. I don't know what food to order because I want to know the best deal. There have been times where I have gone to the movies for the sake of going to the movies and generally have no idea what movie are showing. I love previews but most people I go with don't, so they try to get there after the previews.
i have a rule, i never watch animated movies when children is on holidays, i wait until they are back in school, so i can watch my movie in peace
Once at a movie theatre me and my family was watching a movie and then a teenager was texting during the movie for a while. So my mom yells at her and in a few seconds she turns off her phone and doesn’t make a noise for the rest of the movie.
To be honest nobody gets paid enough in a movie theater, to really give a shit if they “enjoy their stay”
Dude I work at AMC and everything you say is true people always thow a fit at me because the prices are too high and I give them a dead look and be like ok
There was one guy in the movie theater once I went to to see Antman and the wasp, he would laugh like 5 seconds AFTER a punch line, then he would laugh as LOUD as he possibly could then commented to himself "That was good!"
Dude, I just went to go see Midway, I guess his age was around the 40's or 50's(just estimation) but anyways, I was sitting one seat away from him and he was whispering/talking to his wife throughout the movie until the middle of the movie to a point where I just could not take it anymore and I slightly tapped on his shoulder and asked him, "Would you please be quiet throughout the rest of the movie?" Then he asked me 2x-3x, "I am sorry, would you please speak up?" Like, he did not hear me the first time and he said, "Dude, I am just telling my wife if she can move her legs so I can go use the restroom." Finally, our conversation stopped because I did not want to create a scene and he did not talk anymore throughout the movie. Like, I just do not understand why people just cannot stfu during a movie. Some people are just inconsiderate these days man.
Also, what about people who leave DIRTY DIAPERS or USED CONDOMS in the movie theater for you to clean up?
Who would do that in a cinema 😂😂
James Beaver Oh you'd be surprised how many people do these things.
Our photo booth as had some serious cleaning up cause of this...
i see that once in a will also people that leave there dip caps in theaters sick
sorry dip cups
#6 is not just the messy eating, but ppl are also too lazy to throw their food away so they just put it on the floor.
When you sit next to someone and they smell like piss/shit
Also I love when people leave their trash in the cup holders or literally in front of their seat, like there's a trash on the way out, how hard is it to put it in there. I bet it's more effort to move out of your seat then place is on the ground than it is to put it in the trash.
8) OMG YES!!
I was working door one time (well a lot, why lie? lol). Anyways. The ruins came out. Not for kids. This family comes to the Door with 2 kids who around 5 and 6. THey ask me If the ruins is safe to watch for kids. I look at them and say "well, guys gets his spine smashed, people die, and a bunch of other things. Mom goes "Oh that doesn't sound bad." Then i say "a girl cuts herself." She goes "oh we can't watch that oh no." They go exchange their tickets for something i can't remember. But other kids in movies they shouldn't be in. I saw all the timel
Once a mother came in with her kids between the ages of 9-13 and asked to see the purge. I told her we didn't have that movie, then told her we had oceans 8 and tag, both of which she deemed inappropriate...dude you realize you were taking them to see the purge which is much worse. Ugh people.
I got to told I was going to hell because I wouldn't just play a movie for people who got the showtimes wrong and arrived over an hour after the last movie had started
3 of these happened to me today from 1 person....pissed me off and i shoved the guy and got cheered for it.
It's not butter? Oh no!
What about the ones who are at the podium with a huge cup of soda from McDonald's and you tell them "No outside food/drinks allowed" and it's clearly written in giant letters in many entrances and the customer responds to you with an annoyed face followed by a "ugh, really??"
Do employees mind if you sneak snacks in but clean up after themselves?
Most of the time they don't really care as long as its not ridiculous. I sneak snacks in too because the prices are crazy.
Luckily I don't fall into any of these categories. Phew
It helped everytime I used the phone flashlight on phone users or loud people.
Yes. Yes. ALL OF THESE
I mean it kinda goes with the messy people, but the people who leave gross stuff. I have found used Q-tips, condoms, and diapers. Like seriously WTF is wrong with people
My worst thing is number 8
Oh boy...I start working at regal in 2 days
Shane Hurlbert I just quit there lmao it sucked
Oof good luck man
I had a teenage girl behind me at Kill Bill, and she put her bare feet next to me. I turned around and she put her foot in my face and wiggled her toes at me.
Janka Janssen that's when you threaten to break her legs next time if she does it
also movie theater workers are not care.com.
It’s kind like your kid one I don’t like when parents bring there babies
What about the two people who engage in oral. Yep people behind me did that once. Was not a fun experience
10 previews? more like 100.. i feel like you spend more time watching ads instead of watching the film
I was just talking about the "no cell phone" previews before the previews. There is definitely too many previews these days lol
Why do people who work at a movie theatre care so much about their job? Y’all need to be more chill