Owens Corning duration discoloration warranty claim
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- čas přidán 5. 09. 2024
- Owens Corning Duration, possible shingle defect. In the process of removing 2 shingles for the warranty claim process. I noticed the shingles that are darker actually have a much darker headlap granule. Not sure if it is a single defect or possibly just bad granule drop. Let me know in the comments what your thoughts are. Also if you have had a warranty claim what the outcome was?
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I can almost predict how this will go. You gather all the pictures, write up a nice letter, send it all in and they will send you some passive aggressive letter telling you good news, your shingles are within standard variation for color
No doubt in my mind that Owens corning will take care of this for you. But I would be more concerned on why the tar strip is not lined up with the surenail strip.
Good to see you doing this. I am getting quotes on roofing replacement right now. The roofer I wanted to go with is using this exact brand and model. A competitor mentioned the class action lawsuit against this product because it touted a 40 year warranty, the shingles lasted about 11 years. Owens Corning filed bancruptcy, sold out and, the courts ruled in OC's favor, leaving all the customers screwed. Here we are, 12 years after the fact and, you postinng this video, basically telling me OC has not improved.
Yeah same here. Had a contractor mention this issue and the lawsuits issues with OC.
Looks like different lots, but might be within their color specs. I'm interested in seeing how OC handles the claim. That's what I've got on my roof. I went with their highest quality shingle, ten years ago and glad I did. I'm pleased.
Manufacturers are going to weasel their way out of it for sure
I've seen a ton of new roofs being put on that I believe are OC shingles and they've all got color variances throughout the roof. There's a brand new house that the color difference makes it look like it's already had several shingles replaced. I've tried to keep an eye on what brands are being put on the houses being built around me.
Either way I bet the customer thinks it looks like dammit. Glad to see you’re defending them and your work.
Great that you would take the time with the owner to look into it, I am stalling the same brand and will look for that color change now that I am aware of it , thanks to you.
Not only different lot numbers but may be made at two different factories to be different color on the top. There is a lot number on Owens Corning that might say 13622 meaning 136th day of 2022. This is my biggest gripe as a roofing contractor and the issue starts where ever you buy them because their person just goes and grabs the first thing he see's. if I need 50 square I personally go to the company and mark which pallets I want or the closest I can find. When they hit the jobsite and their not the ones I picked their going back. Even if their a week apart I make all plans where each run goes. This actually falls on the roofing company for taking granted that someone at the supplier has somebody smart enough to care or give a flip and then the same goes with the roofing crew. It's one heck of a headache to go through but the buck stops with the owner of the company.
In my nonexpert opinion it looks like two different batches to me, I've seen this alot in my 33 years of roofing.
I can't believe oc already have these issues with duration shingles, that's supposed to be their superstar shingle.
you learned a valuable lesson, run out differing lot numbers in rows not runs or sections and work with your supplier
I was expecting to see a delamination complaint here. It’s the only issue I’ve had with this shingle, and OC was quick to respond.
We use a lot of CertainTeed. They have paid for a couple of our discolored roofs with no resistance.
The Weathered Wood dye lots are all over the place..
Got a call.on an XT25 Moire this morning. Streaking. Same manufacturing plant.
Installed last week in Kentucky. SMH 😆
In the installation instructions it tells you to mix up the bundles during installation to avoid this problem.
Different batch/plant and they will say it's your responsibility to sort/mix shingles. Or ensure they are all from same batch. I believe there are batch labels printed on bundles.
I've ran into this problem before there different dye lots manufacturer dates are different u can Mach numbers on bundles rappers make sure ur whole skid of shingles are the same numbers
24yrs experience
Separate batches (dye lots)... I’ve toured a manufacturing facility a few times, and it’s impossible to exactly match dye batches. It seems as if this should be trackable, and OC offers one of the best warranty packages out there. They will probably cover this one for you.
Yeah with owens corning we always check the run numbers on the bundles, too many times we've laid a few bundles of a vastly different shingle and it can take some time to notice in the heat
Possibly could been made at two different lot manufactures or not at the same date/time. All the lot numbers have too match up on every single bundle for every shingle to stay the same color throughout the time from manufacture date.
wish you took video from the ground so we could see what you were talking about
Literally Every shingle brand will have warranty stories and issues where Someone had a problem... after researching all the major brands looking for a decent shingle with good reviews, Ive come to that conclusion: like anything in this world, there will be good and poor examples of the same thing..all you can do is use ur best judgement and go from there..
If you use CertainTeed this isn’t an issue. There QQ is on point. No color batching.
Kinda picky. Roof is nailed right shingles are good and straight. Shingles wear is good. What's a little color different 🤔
Did Owens Corning honor their warranty on this? thanks Brian
I think the shingles were not all from the same lot number
Ive seen those issues over the past 4 years with certainteed brand.. heavy discoloration all from the same batch run, and #
Seems obvious. 2 different batches. That difference in color on the top half should be a clue they are not from same batch.
Looks like that row is dropped about an inch too.
Probably they were swapping the line from oakridge to duration shingles they add different chemicals to it you got the in between swaps
A few colors of IKO Cambridge have the same problem.
Have same issue! See how they respond.
I've seen this before with GAF Timberlines not with owens corning yet , different lot number definitely its the supplier that will most likely have too fix the problem
Just had GAF Timberline ( Hickory Color )... installed 3 days ago on entire roof. There is a huge discoloring and blotchy look on roof. The company is coming out Monday. So far not impressed with their Highly recommended GAF shingles
You might even have to go as far as flushing your whole paint system clean before restarting the same colors.
Different dye lots by the looks of it.
What’s the update ???
Go with owens corning duration shingles or gaf?
What color is this?
contact your supplier I used to work for them and they are well aware of it this they will tell supplier to throw out and some still try to make a profit off it
It's a color change bro seen it lots from 1 day of production to the next in the color they need to empty the color bin completely and start over this mixing is an issue the color has to be the same consistency every day you can't mix 2 different days of the same color bro
Sounds stupid but true 1 day to the next has different hues in it seriously
Good luck with that
I got oc duration on my house,the have said i have defective shingle and gave me a voucher for 4 square..the problem is its the entire house,wont cover labor,i need 31 square....do not do business with owens corning...they dont stand behind there product
This happens with every single shingle I have used 6 different kinds of shingles if you cannot see it with your eye up there you will see it from below big time this is called being colour blind
how did this work out?
Different lot number 100%
Different lot number. Colors are within tolerance. Not OC’s fault. Either the installers are to blame or the homeowner is being too picky.
it is 9/12/2023 ...what is the update from a year ago
I pulled the shingles and took what documentation they needed from me, and sent it in for him to start the claim. They needed Some documentation from him which I don't believe he ever got them. I never heard back.
@@GrandRoofingIncOwen’s Corning sucks with honoring their warranties. POS shingle
Sierra grey?
Only one time running into this issue. In the end we were told we had to "shuffle" our shingles like a deck of cards and was told that it was and installer flaw! Hope you have better a outcome than us.
Who thinks the people working at their WHQ are a bunch of jerks?