Performance Under Pressure - Effective Human Interactions: Course Overview

Full course: www.udemy.com/performance-und...
Have you experienced a situation with a colleague recently that you wish you'd handled differently? Distressing interactions with colleagues are a typical source of pressure in the workplace. Even if you're the model professional, you'll likely still come across people in the work environment whom you find challenging to deal with. It could be a colleague, superior, or even a client.
But first, a short overview of the previous two courses of the Performance Under Pressure series.
The first course was focused on building The Right Attitude as the starting point of achieving Performance Under Pressure. This course helps you understand the events and situations that cause you to feel pressure. It explains how you can understand your reaction to pressure, and how excessive stress can impair your performance. And, finally, it covers the principles for managing your attitude so that you stay in control and maintain a success-oriented mentality.
The second course focused on Taking Action Under Pressure. Pressure commonly leads people to two kinds of behavior: over-confidence, which can lead to poor judgment, and over-analysis, which can lead to paralysis. To be successful under pressure, it's important to learn to avoid these temptations, and that starts with learning how pressure influences your thinking.
People's perception of a situation or challenge can be clouded by negative thoughts that are driven by emotions. However, it's at these times that you need to think most clearly. To perform effectively under pressure, it's important to be able to recognize the real challenge presented by a situation, and to have a strategy in place to take effective action.
And now the third and last course, the one focused on Effective Human Interactions Under Pressure:
In order to maintain the highest level of performance, it's important to understand and control your own reactions to pressure and to handle the effects of pressure on colleagues. There are many circumstances where interactions with colleagues can generate pressure. For example, it could be an underperforming coworker, an indecisive client, or an unreasonable manager. You may even encounter someone who's insensitive or underhanded. Such pressures often build over time.
Pressure-induced stress can cause behaviors that create tension in the workplace if they're not managed properly. Typical reactions include irritability, lashing out in anger, actively avoiding people, or vocally being hypercritical of others. In pressure situations, the preferred action is to remain calm, professional, and deal with the issue assertively.
This course will explore the impact of pressure on work relationships through introducing the four typical work styles: expressives, drivers, amiables, and analysts.
You'll learn a technique to help you manage your own reactions, and also a technique for how to deal constructively with other people when they're reacting to stress.
The final technique will help you handle stressful interactions by monitoring your feelings, and pausing to replace negative thoughts with positive thoughts to prepare you to interact positively.
Next, before actually starting the course, a short video that will improve your learning experience.
Full course: www.udemy.com/performance-und...