Unlocking Genesys Cloud & API Integration: Making the Most of the Genesys Cloud CX Developer Center

In the recent DevCast, the speaker highlighted the Genesys Cloud CX Developer Center as a hub for developers. It offers comprehensive Platform API documentation, tools to interact with APIs, a supportive community forum, and more. Whether you're a newcomer or a seasoned developer, this resource is an asset for maximizing your Genesys Cloud CX integration efforts.
Announcements
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Genesys Cloud Developer Forum
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Genesys Cloud API Explorer
developer.genesys.cloud/devap...
Platform API
developer.genesys.cloud/platf...
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[@martinrupertbulquerin228]

Thanks for this video! it is really helpful! BTW I have a question, how do I "mark as read" the chat conversation when sending a message via our interaction widget? It seems that it isn't marking it as "read" after sending a message via API in interaction widget unlike when you send the message through the Genesys textbox itself it marks it as read for new customer messages.

[@GenesysCommunity]

Hey Martin, this chat is not moderated. To get an answer, you might want to post in your preferred community or check documentation. Thanks for watching the video!

[@cmverma258]

Without token how are u access amy api

[@GenesysCommunity]

Hey there! This channel is not moderated. This would be a great question for Genesys' Developer Community. They produce this video series. Cheers!