Holy cow....we did it!! We are not tech savvy at all and the step by step video was awesome!! It took my husband and I a few hours because we were so afraid of breaking/cracking something, but your directions were spot on! (2018 Suburban Premier.) We just bought this car in April, and by May the glitches and chirping started! Augh! It took us a few hours to change it out (sad to admit that), but it works so far. We bought the digitizer off of a trusted site on E-bay per the part number we got from a GM forum we found. The dealer first wanted $1300 to change out the screen and said it was back ordered with no arrival date. For less than $50, we did this ourselves (with a hairdryer) and can't thank you enough for your guidance! Praying this is all the fix we needed!
Hello. Hope you are well. Would you be kind and share that part number and where you ordered the screen from. I have found several but and very sceptical. Thank you very much in advance!!
Never thought I could fix my suburban touch screen for under $100 - this terrific video and Jason’s help did the trick! Although my suburban is a 2019 and the replacement screen only indicates compatibility with 14 thru 18, Jason volunteered to give it a no risk try and shipped the part with a free return option if it didn’t work. And it paid off - everything is again working perfectly. Thx Jason! One comment on the video - I’m always nervous about disconnecting electrical plugs and I avoided unplugging all the plugs under the center console and the bottom of the radio and had no problem just setting them aside without disconnecting all those plugs.
Just replaced the screen in our 2017 Suburban Z71. This video was a HUGE help, very easy to follow. I will say that we went ahead and pre-ordered the complete digitizer/screen assembly instead of just the glass digitizer by itself.. made the whole job easier. If you're reading this and your radio is doing the ghost touch, spend the extra cash and get the complete assembly. Our radio works flawlessly now. Thanks for the video!
What works for me and it's free. I had the same problem with my 2018 Tahoe. Sometimes the touch screen worked fine then sometimes it would act like you described and worse. This is what I did to "solve" or at least stop it from happening. I have a touch button ignition. What I do is when I first enter the vehicle I wait for the logo that shows on the touch screen to disappear then push the ignition button to "On" without touching the brake pedal. This allows the vehicle to turn on without starting the vehicle. Then I once again wait for the logo that shows on the touch screen to disappear and then I simply start my vehicle. My touch screen acts "normal" again. It's worked for me every time and it has allowed me to cancel my new $850 (plus $300 to install it) touch screen that I ordered from the dealership. I hope this helps any and everyone who has had issues with these touch screens that I believe should have been recalled.
Glad that works but it won't last. It will eventually go out completely but I appreciate you giving everyone the tip. Thanks! Hopefully it helps them too
Thanks. It might eventually do as you say but it's been over 2 years now and my touch screen has not glitched even once when I do this pre-trip process where it was glitching almost every trip before. Could be it's just my Tahoe that reacts this way. @@jasonateam
I can not express how appreciative I am for your video. Your video saved us $1000 (at minimum) and because of your detailed instructions to disassemble and reassemble we were able to do this ourselves! THANK YOU!!!
Great video I have been having problems with this for about a year dealer wanted to charge me $1,500 just in labor and I fixed it for under a hundred bucks😊 I ordered the wrong part on eBay at first so be careful when ordering make sure it's the right part screen digitizer so I just kept both pieces and put everything new and it works great no more flickering and this video makes it easy to do thanks again
This video was extremely helpful. My screen had been dimming for some time and recently became too dark to see even at night. I bought the lcd+digitizer together, which made my install a bit quicker, but it would have taken three times as long without this step by step video. Thank you.
Did you ever try to get a push button start working? That plug is easily accessible and I'd definitely do it if there was a factory option.@@jasonateam
Thank you Jason for taking the time to create such a detailed video for this fix. It's fantastic and I truly appreciate it. Just fixed our 2017 Tahoe "Premier" (I use that term loosely given that GM customers have to deal with silly issues like this) and everything went off without a hitch. A couple of notes from my experience in case it helps anyone else that's going to tackle this: - Total time from start to finish was about 2.5 hours. I was intentionally slow on everything and I kept referring back to your video. Having done this once I could now probably do it in an hour - By far, the worst part for me was dealing with the cup-holder center panel. That thing is on there *tight*. I also had an issue putting it back on. I didn't realize this but there's a "notch" on the far-right bottom part of the panel (near the passenger footwell) that actually needs to slide into the panel on which the overall piece is attached. I could have left it this way (no one would have noticed) but it was bugging me so I had to take it off and re-seat the whole thing - The plugs on that very panel (4:45 mark) don't actually need to be taken out. You can just pull the panel back a bit and rest it over the open center glovebox - The plug on the push-button start (6:11 mark) does not need to be unplugged. You can pull that panel off and just let it dangle - The control panel plug (7:56 mark) also does not need to be unplugged. You can just pull it back and away from the console then rest it on top of the cup-holder panel and it will stay out of the way - When I first watched this video, I wasn't comfortable with the idea of snipping the brackets as you do at the 11:40 mark. However, I realized that it was necessary and it didn't matter in the end - that cover still "snapped" back on to those clips even without the plastic brackets being intact - Between the 24:45 mark and about 24:47, it looks like you actually screwed the back of the screen into the metal bracket before you put the screen into the plastic black frame. You didn't mention that you did this and I thought it was odd because that's not how the screws came out. I suspect you did that to make putting it back into the frame easier at the 24:59 mark. Those screws then disappear at the 25:22 mark and you do eventually put them back in once the protective plastic backing is in place. Not a problem at all but just pointing that out in case anyone else is confused by that. I didn't screw those in before putting the screen into the black frame but it was also a little dicey because the screen wasn't at all secured to the metal bracket. Just needed to be really careful so it didn't fall out Again - thank you for such a great video! Spent $40 for the part and a couple of hours. Way better than $1500 at the dealer! :)
Thanks for all the tips and yes that screws on the back I might have put those in early and then removed them back out of I recall and I did forget to mention that. Glad it was able to help you and thanks for the comments and tips!
The comments I see from some are exactly how I feel. 25 bucks and she’s like new! I suck at this stuff so you did very good with the instructions. We made it a Fathers Day weekend and now I have a new radio! Thank you. 2019 Suburban
Perfect, I’m very glad you chose to remove the bezel from the LCD screen. This is the famous ghost touch problems of the Chevys. On my truck, I was getting random commands, as if a ghost was touching the screen. I was actually able to source the LCD screen with the touchscreen directly from China, that’s where they were originally made. My problem was the screens refresh rate did not match the original board on the truck. So I just swapped the brand new touchscreen onto the old LCD monitor.
followed your video step by step and it went perfect .....THANKS for your time to produce this video saved me over a $1000.00 that the dealer wanted to charge.
Thank you so much! The screen in my 2016 Tahoe startling glitching around 2019 (Random clicking on screens) and it crapped out soon thereafter. I have checked out many forums for solutions and even considered moving to an aftermarket system. I would check periodically to see if anyone had another solution other than replacing the whole head unit. That is how i found this video. I replaced the digitizer in my Vehicle yesterday and now i can fix the time again and select CarPlay apps within using the menu knob. Thanks you so much.
Extremely helpful video! The step by step instructions were on point! Very easy to follow! I replaced it with new part but I still have the same result! Any idea as to what is the problem? Or any suggestions on how to fix or try to get it working properly? Thanks in advance
Update: Fast shipping. Digitizer came in 3 days. The center console cupholder assembly was the hardest piece to get loose but other than that. Make sure you test before buttoning everything up. I had to call Jason twice because the first time I put everything back the screen was totally unresponsive. Took it all apart again to check the ribbon cable connection where the digitizer connects. The 2nd time it worked but glitchy and phantom button clicks like before (the original problem) . Took it apart a 3rd time and checked the ribbon cable again. The 3rd time it worked. This leads me to believe that many problems people are having with the digitizer may actually be issues with a bad connection of the ribbon cable. I am going to give it a shot. This has been driving me nuts.
I have a similar experience, purchased a new digitizer for my 17 Sierra. Installed it, everything seemed great again for about 30 seconds, Touch Screen worked as it should and then bam the phantom button clicks started happening again (even worse then before) I was bummed out but may take it apart again after reading your comment. It could be a bad connection of the ribbon cable? Hopefully so. I guess I will double check it.
Wow. Love this episode. Thanks for the informative content. Are you open to doing any product review that related to Auto led lighting? Hope what we offer could be a part of your fantastic content. But I didn’t find any way to contact you. Is there a way we can reach out to you?
Great video. Was able to replace the digitizer (glass only) with the help of this video a week ago. The only thing I did different was leaving the items around the radio still plugged in. Bottom console, trim pieces. etc. Overall, the fix is holding up so far. Thank!!.
Thanks for making such a detailed video. I just did my 2017 GMC Canyon -- initial disassembly is a bit different, but replacing the digitizer is identical and went very smoothly thanks to your help.
@@jasonateam By the way, I took my old digitizer in to show the parts manager at my GMC dealer. He was impressed! I had checked with him a couple of weeks ago just to explore all the parts options. His system was showing the LCD module ($200) no longer available and that the only GM part available was the whole thing with display, buttons, knobs, etc. ($600). I was tempted to go with the Chinese LCD module, but thought, heck I can do this! $31.49 and a couple of hours labor and it was fixed. (Probably was 30 minutes labor and an hour and a half of just "being careful.")
Thanks for this detailed tutorial! My 2018 Suburban system flips screens randomly. When this happens, I can still use the touch screen, but it just keeps changing. I suspect that it is a bad digitizer. Everything else works fine. Just really annoying. Can't use navigation tools. Random apps open and close. I think it may be worth a chance to change this to see if it solves the problem. Please let me know if this sounds like it is a bad digitizer.
@@jasonateam Thank you so much. I haven't been able to find anything solid on this issue. I've just been using my phone instead. I will be ordering one soon!
Do you know how to fix a screen that is black. Because my screen is black the radio does not work and the screen only turns on when you put the car in reverse. Do you know why this is happening?
I would recommend changing out the whole LCD and digitizer which we have available. The fact that it is still lighting up in reverse tells me it is a function of the display that is messed up
Thank you very much. I was able to do it thanks to your video. I didn’t need to undo the connections for anything except the head unit it self. I just pulled them back out of the way.
Thank you very much for the in depth video, I was able to get it working on the first try. BTW, I would only say @29:01, slide the ribbon cable under the black plastic it has a little catch to keep the ribbon cable in line and not moving around.
Have you messed with anything from the 2008-13 model touch screens? I picked up a 2012 Denali for a great price. The touch screen works but does not sense ANY touch. All the physical buttons work, the sound and inputs work, the steering wheel controls work. Just the touch function is dead. Very hard to find any videos, or forum discussions on those year models lol.
Jason, this is great! Thanks. Question, my 2018 Tahoe Z -71 screen is jumping all around...driving me nuts. Will the Touch Screen replacement fix this issue as well as the screen not working? Can you please specify what part I need to order from the 4 you suggested? Thanks again and great job!!!
Hey thanks for watching I sincerely appreciate it! Yes this will repair you issue and you can order from us at madgrabz.com. Just enter your year at check out. Thanks!
This is exactly the problem with my 2019 Tahoe! It has the ghost touch going on and the dealer wants to charge $1200. Really want to avoid that. I need to figure out how to do this and what parts are needed.
Great video!! I have watched it three times!! I had a question? Mine is completely OUT! Nothing is working. Ours has been out for two years. O tried all the little quick fixes....and nothing. I was told it could be the computer part that is in the glove compartment area. Any help on this would be wonderful! Thank you and look forward to hearing back.
If it is completely out and the fuse isn't blown then it may be worth it for you to try and change the whole unit which we have available. However, I couldn't guarantee that would fix it as I can't properly diagnose your issue.
Jason, thanks for making this video. I ran into 2 issues after reinstalling. 1. The my link comes on, it switches to Bluetooth. I touched ok on the screen and it responded (good thing) but then the display goes blank. 2. When you touch the button to move the screen up and down, it goes 3/4 of the way down and then goes back up and stays there. Any advice?
Did you have the issues prior to installing? If not then you just need to double check that the ribbon placement is in properly and it should correct your issue
I’ve replaced mine, as it had gotten to a point of being too much to deal with, too often, but even the new one has issues when the car sits in the heat. All winter, no issues. Come late spring/summer, it turns into an annoyance once again. At this point, I’m even thinking about trying to drill through the wall of the compartment behind the screen, into the AC duct, to run a tube out and get some AC blowing on the backside of it… 🤦🏻♂️
Update: I ended up removing the unit again, cutting a hole in the top of the box behind the screen, mounting a USB fan inside, and drilling a bunch of holes in the plastic panel directly behind the display. Checked with my FLIR camera and verified that it drops the temp substantially. So now it may be temporarily inoperable on a hot day, parking in the sun, but the fan cools things off and gets it working again.
Directions were really helpful. My replacement digitizer didn’t have an adhesive layer so I had to put some down myself. When I reinstalled the ghost pressing seems to be gone but I’m not getting a response from the bottom inch of the screen. Any idea what might be causing that?
I am not sure what digitizer you installed but if you replaced it correctly it should have full functionality. You may need to check your ribbon cable was installed correctly when you put it back in and that should correct it for you.
followed this video step by step and its back to factory specks again thanks....was wondering if you could replace the trim piece where the push to start plug in was located and would it work did you try it???i found the trim piece but dont know if it will work...heeeelp
@@jasonateam thankyou for responding not sure if its plug and play cant get any answer from the dealership nor chevy ..so you think there is some programming involved???
Hi, Great Video!! I have a 2020 Tahoe doing the same thing. Most touch screens listed on Ebay are for 2015-18 are they the same for 2020 and is there a difference if the vehicle is equipped with Nav. I would rather spend more money on a quality screen and do the job once. Do you have a recommendation. Thanks
@@jasonateam Hi Jason: We spoke on the phone about the 2020 model. I replaced the digitizer on My 2020 Tahoe Build date 8/19 the ribbon cable is the same. So far its working great ( 2 weeks ) First one I've done. Thanks to your great video, It only took me about 3 1/2 Hrs. and that's counting the 40 mins. I spent looking for a 7 mm screw I dropped. Thanks for all your help and the great video !!!!!
I bought the screen from your website and it almost works lol i have to touch an icon 10-15 times and sometimes it wont work at all i think i got a bad part from you
My screen had been going phantom glitchy for a year, until in a moment of frustration I smacked the dash over the screen. After that it went black but would flicker on occasionally, but less so every day it seemed like. I replaced the whole screen and LCD. When I plugged it all back in and turned on the vehicle it flashed very briefly the Chevy logo and then went black. I opened everything back up and all the connections seem good, so I’m perplexed. Any chance it could be the circuit board or something else? Or should I just triple check the ribbon connections again? Thanks by the way. This is the most helpful content I’ve found on this issue!
My DUDE!!! Thanks a ton! Did it in 3 hours today. Do have a “service keyless start system” msg on startup now though Should I take to mechanic or locksmith? My dad is a grease monkey on old cars.. he said locksmith. I removed the keyless ignition panel again to make sure it was snug and it is.
@@jasonateamthx. Gave it another shot. Pushed it in, but maybe the wires are loose.. i’m beyond my depth:). Service message still there. Going to have mechanic look Thur am. Truly, thank you though for posting this. Good person.
My bud OneHonestMechanic (morrisville pa) helped me pop the cupholder section back into place. I had two clips missing. It fixed the keyless start warning. All set!! Thanks again
Hi Jason and thanks for the video which is very useful! Where can I order the part to be changed? and how much is it ? and if so how much does the whole piece cost including the digital screen? Can you send me a link where to order it? Can you by any chance sell it to me? And lastly...where are you exactly? I'm in Florida and if you don't stay away I could even come to you to do the job!. Thank you !!!
QQ. I have a 2015 Tahoe. and want to swap with a 2016-2019 full factory radio, these have car play, 2015 does not. Can I swap them out like for like and do i have to change HMI modules as well? Might buy your screen anyway for future problems. LMK thank you!
Great video! We just bought a new-to-us 2018 Tahoe. When we test drove it everything was working fine. Literally as we were driving it home it started freaking out. Navigation was showing the vehicle driving off the road, the radio started switching from station to station and nothing worked with us touching it. We texted the sales guy immediately and he said they'd take care of it....a month ago. Now they are saying it's not a safety thing, it isn't really covered, etc. Jerks.... Anyway, why does this happen in the first place? Is there something that can be done to prevent it from happening again once it's replaced?
Unfortunately, it will continue to do it. The touch digitizer becomes sporadic and needs to be replaced due to extreme heat. If you follow the video you will be able to fix it. Hope this helps. You can order the screen from the link below as well. Thanks! www.madgrabz.com/product-page/replacement-touch-digitizer-or-complete-screen
Hey just curious what the total list of *uncommon* tools will be for this protect? Looks like plastic pry toolsand some torx bits? (Not including common tools like sockets, pliers, etc.)
Can you show where the fuses for the radio are located? Just to see if it's not the fuse that is wrong with my screen, my screen is black and nothing is working on it. Might have to replace everything.
more than likely that is a fuse as this repair you typically still see the screen. However we do also sell the whole lcd and digitizer as well which will repair it as well
We are having complications getting ours done. The screen will not go back down. It just makes a bunch of clicking noises like it’s hung on something but we can’t figure out what it might be.
Will this part fit on a 2018 Colorado as well? Because it’s switching things on its own which seems to be the digitizer. Just wanted to know if it’s the same part as the other models
Excellent video. I did everything exactly as you described and when plugging it back in ..the radio works. But screen is blank. It even lit up to say blue tooth connected. And for a second inhad the start screen. Now nothing. I startedd checking fuses etc..evertything looks ok...what do you think?
Sounds like you may just have one of the connections but plugged in all the way in the back being that it came on and went back off. The digitizer won't effect anything to do with the viewing only the touch so I believe it is a connection from plugging back into the car. Just make sure you here them click in when plugging in
I have the same problem. Screen seems to work, Bluetooth announcement comes on (and I can touch dismiss). Screen is otherwise black but works when I put in reverse. About to check connections on ribbons…
Digitizer should fix the issue. I would double check your ribbon to make sure it is properly inserted as this is very common mistake and typically will get it working
My 2017 Silverado 1500's screen is bugging out when I use my navigation. Would this fix that? Please help. Love the truck and it runs great but I just bought it and after 30 minutes of so of driving when I'm using my GPS through Android Auto, it won't stay on center. It's glitching out badly.
There is usually a difference in quality with most things but couldn't tell you without comparing. You should purchase where you are comfortable and this video can guide you through it and it's completely free 👍
@@jasonateam yea I hear ya. Was just curious. I purchased off ebay from a link from another one of these videos. Worked perfect and came with glue already on it. Thanks for the video sir
@@jasonateamthanks. Only seeing the screen or screen on complete lcd. I was hoping to get just screen, already glued to a frame, that I could put on my existing lcd. Just wanted to avoid the heat gun step but at least your's comes pre glued.
@@gadasavideos8564 the complete lcd is the plug and play option. It also has the new screen on it as well. All you have to do is unplug old one and then plug that one in and you will be good👍 Hope this helps
Can anybody point me in the right direction on how to find the correct screen for 2018 Yukon. Not sure if it's possible but would like to get the original part
I believe you would surprise yourself. Worst casei recommend a local car audio shop. It will still save you money. How this helps and thanks for watching
Holy cow....we did it!! We are not tech savvy at all and the step by step video was awesome!! It took my husband and I a few hours because we were so afraid of breaking/cracking something, but your directions were spot on! (2018 Suburban Premier.) We just bought this car in April, and by May the glitches and chirping started! Augh! It took us a few hours to change it out (sad to admit that), but it works so far. We bought the digitizer off of a trusted site on E-bay per the part number we got from a GM forum we found. The dealer first wanted $1300 to change out the screen and said it was back ordered with no arrival date. For less than $50, we did this ourselves (with a hairdryer) and can't thank you enough for your guidance! Praying this is all the fix we needed!
Very glad it helped you and thanks for letting us know
Hello. Hope you are well. Would you be kind and share that part number and where you ordered the screen from. I have found several but and very sceptical. Thank you very much in advance!!
Is it still working!??
Yes!! No issues. @@iSurfBrownWater
Never thought I could fix my suburban touch screen for under $100 - this terrific video and Jason’s help did the trick! Although my suburban is a 2019 and the replacement screen only indicates compatibility with 14 thru 18, Jason volunteered to give it a no risk try and shipped the part with a free return option if it didn’t work. And it paid off - everything is again working perfectly. Thx Jason!
One comment on the video - I’m always nervous about disconnecting electrical plugs and I avoided unplugging all the plugs under the center console and the bottom of the radio and had no problem just setting them aside without disconnecting all those plugs.
Awesome that is great news. Glad it helped you out
Just replaced the screen in our 2017 Suburban Z71. This video was a HUGE help, very easy to follow. I will say that we went ahead and pre-ordered the complete digitizer/screen assembly instead of just the glass digitizer by itself.. made the whole job easier. If you're reading this and your radio is doing the ghost touch, spend the extra cash and get the complete assembly. Our radio works flawlessly now. Thanks for the video!
That's awesome and we are glad it was able to help you out!!!
I need your help, pls your number and location address please
Where did you order the assembly from?
@@dwg06d we ordered it off of Amazon, the brand was "OCTAOR" and is still working great
What works for me and it's free. I had the same problem with my 2018 Tahoe. Sometimes the touch screen worked fine then sometimes it would act like you described and worse. This is what I did to "solve" or at least stop it from happening. I have a touch button ignition. What I do is when I first enter the vehicle I wait for the logo that shows on the touch screen to disappear then push the ignition button to "On" without touching the brake pedal. This allows the vehicle to turn on without starting the vehicle. Then I once again wait for the logo that shows on the touch screen to disappear and then I simply start my vehicle. My touch screen acts "normal" again. It's worked for me every time and it has allowed me to cancel my new $850 (plus $300 to install it) touch screen that I ordered from the dealership. I hope this helps any and everyone who has had issues with these touch screens that I believe should have been recalled.
Glad that works but it won't last. It will eventually go out completely but I appreciate you giving everyone the tip. Thanks! Hopefully it helps them too
Thanks. It might eventually do as you say but it's been over 2 years now and my touch screen has not glitched even once when I do this pre-trip process where it was glitching almost every trip before. Could be it's just my Tahoe that reacts this way. @@jasonateam
I can not express how appreciative I am for your video. Your video saved us $1000 (at minimum) and because of your detailed instructions to disassemble and reassemble we were able to do this ourselves!
THANK YOU!!!
Awesome! Glad to hear and thanks for letting me know
Great video I have been having problems with this for about a year dealer wanted to charge me $1,500 just in labor and I fixed it for under a hundred bucks😊 I ordered the wrong part on eBay at first so be careful when ordering make sure it's the right part screen digitizer so I just kept both pieces and put everything new and it works great no more flickering and this video makes it easy to do thanks again
Glad it was able to help you out!
This video was extremely helpful. My screen had been dimming for some time and recently became too dark to see even at night. I bought the lcd+digitizer together, which made my install a bit quicker, but it would have taken three times as long without this step by step video. Thank you.
Glad it was able to help you out! Thanks for watching!
Did you ever try to get a push button start working? That plug is easily accessible and I'd definitely do it if there was a factory option.@@jasonateam
Thank you Jason for taking the time to create such a detailed video for this fix. It's fantastic and I truly appreciate it.
Just fixed our 2017 Tahoe "Premier" (I use that term loosely given that GM customers have to deal with silly issues like this) and everything went off without a hitch.
A couple of notes from my experience in case it helps anyone else that's going to tackle this:
- Total time from start to finish was about 2.5 hours. I was intentionally slow on everything and I kept referring back to your video. Having done this once I could now probably do it in an hour
- By far, the worst part for me was dealing with the cup-holder center panel. That thing is on there *tight*. I also had an issue putting it back on. I didn't realize this but there's a "notch" on the far-right bottom part of the panel (near the passenger footwell) that actually needs to slide into the panel on which the overall piece is attached. I could have left it this way (no one would have noticed) but it was bugging me so I had to take it off and re-seat the whole thing
- The plugs on that very panel (4:45 mark) don't actually need to be taken out. You can just pull the panel back a bit and rest it over the open center glovebox
- The plug on the push-button start (6:11 mark) does not need to be unplugged. You can pull that panel off and just let it dangle
- The control panel plug (7:56 mark) also does not need to be unplugged. You can just pull it back and away from the console then rest it on top of the cup-holder panel and it will stay out of the way
- When I first watched this video, I wasn't comfortable with the idea of snipping the brackets as you do at the 11:40 mark. However, I realized that it was necessary and it didn't matter in the end - that cover still "snapped" back on to those clips even without the plastic brackets being intact
- Between the 24:45 mark and about 24:47, it looks like you actually screwed the back of the screen into the metal bracket before you put the screen into the plastic black frame. You didn't mention that you did this and I thought it was odd because that's not how the screws came out. I suspect you did that to make putting it back into the frame easier at the 24:59 mark. Those screws then disappear at the 25:22 mark and you do eventually put them back in once the protective plastic backing is in place. Not a problem at all but just pointing that out in case anyone else is confused by that. I didn't screw those in before putting the screen into the black frame but it was also a little dicey because the screen wasn't at all secured to the metal bracket. Just needed to be really careful so it didn't fall out
Again - thank you for such a great video! Spent $40 for the part and a couple of hours. Way better than $1500 at the dealer! :)
Thanks for all the tips and yes that screws on the back I might have put those in early and then removed them back out of I recall and I did forget to mention that. Glad it was able to help you and thanks for the comments and tips!
The comments I see from some are exactly how I feel. 25 bucks and she’s like new! I suck at this stuff so you did very good with the instructions. We made it a Fathers Day weekend and now I have a new radio! Thank you.
2019 Suburban
You are very welcome! Hapyy Father's Day
Thank you very much for this content. I watched your video many times and changed the screen in my wife’s Suburban. It saved me a lot of money.
@@brianthompson8329 awesome! Glad it was able to help you out. I appreciate you letting me know
Excellent video it’s very informative and simple he goes step by step. Very Good, Thank You.
Awesome! Glad it helped you out!
Perfect, I’m very glad you chose to remove the bezel from the LCD screen. This is the famous ghost touch problems of the Chevys. On my truck, I was getting random commands, as if a ghost was touching the screen. I was actually able to source the LCD screen with the touchscreen directly from China, that’s where they were originally made. My problem was the screens refresh rate did not match the original board on the truck. So I just swapped the brand new touchscreen onto the old LCD monitor.
followed your video step by step and it went perfect .....THANKS for your time to produce this video saved me over a $1000.00 that the dealer wanted to charge.
Glad to hear and your very welcome!
This video damn sure helped me change my ghost infected suburban factory radio digitizer. I appreciate you posting this.
You are very welcome!
Thank you so much! The screen in my 2016 Tahoe startling glitching around 2019 (Random clicking on screens) and it crapped out soon thereafter. I have checked out many forums for solutions and even considered moving to an aftermarket system. I would check periodically to see if anyone had another solution other than replacing the whole head unit. That is how i found this video. I replaced the digitizer in my Vehicle yesterday and now i can fix the time again and select CarPlay apps within using the menu knob. Thanks you so much.
Great to hear. Thanks for watching and letting us know. Glad we could help!
Extremely helpful video! The step by step instructions were on point! Very easy to follow! I replaced it with new part but I still have the same result! Any idea as to what is the problem? Or any suggestions on how to fix or try to get it working properly? Thanks in advance
Double check the ribbon install. It should resolve your issue
Update: Fast shipping. Digitizer came in 3 days. The center console cupholder assembly was the hardest piece to get loose but other than that. Make sure you test before buttoning everything up. I had to call Jason twice because the first time I put everything back the screen was totally unresponsive. Took it all apart again to check the ribbon cable connection where the digitizer connects. The 2nd time it worked but glitchy and phantom button clicks like before (the original problem) . Took it apart a 3rd time and checked the ribbon cable again. The 3rd time it worked. This leads me to believe that many problems people are having with the digitizer may actually be issues with a bad connection of the ribbon cable.
I am going to give it a shot. This has been driving me nuts.
I have a similar experience, purchased a new digitizer for my 17 Sierra. Installed it, everything seemed great again for about 30 seconds, Touch Screen worked as it should and then bam the phantom button clicks started happening again (even worse then before) I was bummed out but may take it apart again after reading your comment. It could be a bad connection of the ribbon cable? Hopefully so. I guess I will double check it.
Thanks! Fixed my 2016 Tahoe which was having both major issues as well as the console light that had never worked
Thats great! Your welcome
By the Most High's grace, I did it. Your video was the best and thank you!!!
Awesome!!!
Wow. Love this episode. Thanks for the informative content. Are you open to doing any product review that related to Auto led lighting? Hope what we offer could be a part of your fantastic content. But I didn’t find any way to contact you. Is there a way we can reach out to you?
Great video. Was able to replace the digitizer (glass only) with the help of this video a week ago. The only thing I did different was leaving the items around the radio still plugged in. Bottom console, trim pieces. etc. Overall, the fix is holding up so far. Thank!!.
Awesome man. Glad it helped and thanks for the extra tips
Thanks for making such a detailed video. I just did my 2017 GMC Canyon -- initial disassembly is a bit different, but replacing the digitizer is identical and went very smoothly thanks to your help.
Awesome! Glad we were able to help and thanks for letting me know!
@@jasonateam By the way, I took my old digitizer in to show the parts manager at my GMC dealer. He was impressed! I had checked with him a couple of weeks ago just to explore all the parts options. His system was showing the LCD module ($200) no longer available and that the only GM part available was the whole thing with display, buttons, knobs, etc. ($600). I was tempted to go with the Chinese LCD module, but thought, heck I can do this! $31.49 and a couple of hours labor and it was fixed. (Probably was 30 minutes labor and an hour and a half of just "being careful.")
@@WilliamParmley thats great!
You have my sincere gratitude for making this video.
My pleasure!
Thank you for this video!! Took me an hour to get it done
Thanks man! Bought the tools you recommended and the digitizer. Took me less than 2 hours. Works great!!🎉🎉
Awesome! Glad you got and we were able to help!
Thanks for this detailed tutorial!
My 2018 Suburban system flips screens randomly. When this happens, I can still use the touch screen, but it just keeps changing. I suspect that it is a bad digitizer. Everything else works fine. Just really annoying. Can't use navigation tools. Random apps open and close. I think it may be worth a chance to change this to see if it solves the problem.
Please let me know if this sounds like it is a bad digitizer.
Yes these are all symptoms and this should fix it for you 👍
@@jasonateam Thank you so much. I haven't been able to find anything solid on this issue. I've just been using my phone instead. I will be ordering one soon!
Just installed today. Looks like everything is working fine. No spare parts left over😂. Thanks again.
@@ActualSighs awesome! Glad it worked for you
Do you know how to fix a screen that is black. Because my screen is black the radio does not work and the screen only turns on when you put the car in reverse. Do you know why this is happening?
I would recommend changing out the whole LCD and digitizer which we have available. The fact that it is still lighting up in reverse tells me it is a function of the display that is messed up
Thank you very much. I was able to do it thanks to your video. I didn’t need to undo the connections for anything except the head unit it self. I just pulled them back out of the way.
Awesome glad it helped you out.
Did it! Only 4 spares screws left over! Thanks!
Anything under 5 is a win, lol. Glad you got it!
Excellent video! Justdid this on my 2016 Tahoe and it turned out great!
Glad it helped!
Thank you very much for the in depth video, I was able to get it working on the first try. BTW, I would only say @29:01, slide the ribbon cable under the black plastic it has a little catch to keep the ribbon cable in line and not moving around.
Awesome man! I'm very glad it was able to help you out. Thanks for letting me know. I do sincerely appreciate it!
Thank you Jason!!! Replaced screen on our 2019 Tahoe works like new. Your the best.
Your welcome! Glad it was able to help you out!
Been a while since I've seen the Big Easy Chopper sign. Still looks good.
Thank you for your video. It was very helpful and made the job easy.
Great to hear! Thanks for watching!
thanks for the help. Great video from start to finished
You're very welcome! Thanks for letting me know
Have you messed with anything from the 2008-13 model touch screens? I picked up a 2012 Denali for a great price. The touch screen works but does not sense ANY touch. All the physical buttons work, the sound and inputs work, the steering wheel controls work. Just the touch function is dead.
Very hard to find any videos, or forum discussions on those year models lol.
Most of those weren't touch models so no. You can also find decent price after market radios for that year that can help as well
Jason, this is great! Thanks. Question, my 2018 Tahoe Z -71 screen is jumping all around...driving me nuts. Will the Touch Screen replacement fix this issue as well as the screen not working? Can you please specify what part I need to order from the 4 you suggested? Thanks again and great job!!!
Hey thanks for watching I sincerely appreciate it! Yes this will repair you issue and you can order from us at madgrabz.com. Just enter your year at check out. Thanks!
This is exactly the problem with my 2019 Tahoe! It has the ghost touch going on and the dealer wants to charge $1200. Really want to avoid that. I need to figure out how to do this and what parts are needed.
@@e_d_d_d yes this will fix your issue. You can watch the video to help and order the part from the link in the video if you like. All the best
Great video!! I have watched it three times!! I had a question? Mine is completely OUT! Nothing is working. Ours has been out for two years. O tried all the little quick fixes....and nothing. I was told it could be the computer part that is in the glove compartment area.
Any help on this would be wonderful! Thank you and look forward to hearing back.
If it is completely out and the fuse isn't blown then it may be worth it for you to try and change the whole unit which we have available. However, I couldn't guarantee that would fix it as I can't properly diagnose your issue.
Thank you! This video saved me thousands.
Glad it helped! Thanks for watching!
Very helpful. Thank you very much. Worked perfectly. Thanks again.
Glad to hear! Thanks
Jason, thanks for making this video. I ran into 2 issues after reinstalling. 1. The my link comes on, it switches to Bluetooth. I touched ok on the screen and it responded (good thing) but then the display goes blank. 2. When you touch the button to move the screen up and down, it goes 3/4 of the way down and then goes back up and stays there. Any advice?
Did you have the issues prior to installing? If not then you just need to double check that the ribbon placement is in properly and it should correct your issue
I’ve replaced mine, as it had gotten to a point of being too much to deal with, too often, but even the new one has issues when the car sits in the heat. All winter, no issues. Come late spring/summer, it turns into an annoyance once again. At this point, I’m even thinking about trying to drill through the wall of the compartment behind the screen, into the AC duct, to run a tube out and get some AC blowing on the backside of it… 🤦🏻♂️
Yes heat is what probably does them in
Update: I ended up removing the unit again, cutting a hole in the top of the box behind the screen, mounting a USB fan inside, and drilling a bunch of holes in the plastic panel directly behind the display. Checked with my FLIR camera and verified that it drops the temp substantially. So now it may be temporarily inoperable on a hot day, parking in the sun, but the fan cools things off and gets it working again.
@@joefair4677 sounds like that would have been a good video to make. Thanks for letting everyone know
Directions were really helpful. My replacement digitizer didn’t have an adhesive layer so I had to put some down myself. When I reinstalled the ghost pressing seems to be gone but I’m not getting a response from the bottom inch of the screen. Any idea what might be causing that?
I am not sure what digitizer you installed but if you replaced it correctly it should have full functionality. You may need to check your ribbon cable was installed correctly when you put it back in and that should correct it for you.
Great video. I need to do this on my 2017 sierra. Will the screen be the same size you have listed on your website?
Yes it will
followed this video step by step and its back to factory specks again thanks....was wondering if you could replace the trim piece where the push to start plug in was located and would it work did you try it???i found the trim piece but dont know if it will work...heeeelp
Glad it helped you out. I have not tried adding it. I think it would definitely work just don't know how much programming would be involved
@@jasonateam thankyou for responding not sure if its plug and play cant get any answer from the dealership nor chevy ..so you think there is some programming involved???
@@anthonynauls4446 probably but if the pay isn't too expensive worth a try
Hi, Great Video!! I have a 2020 Tahoe doing the same thing. Most touch screens listed on Ebay are for 2015-18 are they the same for 2020 and is there a difference if the vehicle is equipped with Nav.
I would rather spend more money on a quality screen and do the job once. Do you have a recommendation. Thanks
I believe if you do the 20 we could make it work. Send us a message tomorrow at madgrabz.com and we will work it out for you
@@jasonateam Hi Jason: We spoke on the phone about the 2020 model. I replaced the digitizer on My 2020 Tahoe Build date 8/19 the ribbon cable is the same. So far its working great ( 2 weeks ) First one I've done. Thanks to your great video, It only took me about 3 1/2 Hrs. and that's counting the 40 mins. I spent looking for a 7 mm screw I dropped. Thanks for all your help and the great video !!!!!
I bought the screen from your website and it almost works lol i have to touch an icon 10-15 times and sometimes it wont work at all i think i got a bad part from you
It sounds like you need to double check your ribbon is securely in. This is a very common error and should correct your issue.
My screen had been going phantom glitchy for a year, until in a moment of frustration I smacked the dash over the screen. After that it went black but would flicker on occasionally, but less so every day it seemed like. I replaced the whole screen and LCD. When I plugged it all back in and turned on the vehicle it flashed very briefly the Chevy logo and then went black. I opened everything back up and all the connections seem good, so I’m perplexed. Any chance it could be the circuit board or something else? Or should I just triple check the ribbon connections again? Thanks by the way. This is the most helpful content I’ve found on this issue!
based on it coming on for a second it does sound like either the cable ribbon is not in correctly or possibly the brightness is way down.
My DUDE!!! Thanks a ton!
Did it in 3 hours today. Do have a “service keyless start system” msg on startup now though
Should I take to mechanic or locksmith? My dad is a grease monkey on old cars.. he said locksmith.
I removed the keyless ignition panel again to make sure it was snug and it is.
You definitely have a loose connection. I would just take it out all the way and plug it in again for the keyless button. This will resolve the issue.
@@jasonateamthx. Gave it another shot. Pushed it in, but maybe the wires are loose.. i’m beyond my depth:). Service message still there. Going to have mechanic look Thur am.
Truly, thank you though for posting this. Good person.
My bud OneHonestMechanic (morrisville pa) helped me pop the cupholder section back into place. I had two clips missing.
It fixed the keyless start warning.
All set!! Thanks again
Did you figure out if replacing the small trim with the push button start trim would be enough to make it work?
No I haven't tried it yet. I'll definitely let you know.
Hi Jason and thanks for the video which is very useful! Where can I order the part to be changed? and how much is it ? and if so how much does the whole piece cost including the digital screen? Can you send me a link where to order it? Can you by any chance sell it to me? And lastly...where are you exactly? I'm in Florida and if you don't stay away I could even come to you to do the job!. Thank you !!!
Thanks for watching. The link is in the description. madgrabz.com
Thanks for the tutorial, worked great!
Glad it was about to help you!
QQ. I have a 2015 Tahoe. and want to swap with a 2016-2019 full factory radio, these have car play, 2015 does not.
Can I swap them out like for like and do i have to change HMI modules as well?
Might buy your screen anyway for future problems. LMK thank you!
You should not have to change the HMI. The screen is used to display whatever it is fed
Great video! We just bought a new-to-us 2018 Tahoe. When we test drove it everything was working fine. Literally as we were driving it home it started freaking out. Navigation was showing the vehicle driving off the road, the radio started switching from station to station and nothing worked with us touching it. We texted the sales guy immediately and he said they'd take care of it....a month ago. Now they are saying it's not a safety thing, it isn't really covered, etc. Jerks.... Anyway, why does this happen in the first place? Is there something that can be done to prevent it from happening again once it's replaced?
Unfortunately, it will continue to do it. The touch digitizer becomes sporadic and needs to be replaced due to extreme heat. If you follow the video you will be able to fix it. Hope this helps. You can order the screen from the link below as well. Thanks! www.madgrabz.com/product-page/replacement-touch-digitizer-or-complete-screen
OK, thanks.@@jasonateam
Hey just curious what the total list of *uncommon* tools will be for this protect? Looks like plastic pry toolsand some torx bits? (Not including common tools like sockets, pliers, etc.)
Yes that is pretty much it
Can you show where the fuses for the radio are located? Just to see if it's not the fuse that is wrong with my screen, my screen is black and nothing is working on it. Might have to replace everything.
more than likely that is a fuse as this repair you typically still see the screen. However we do also sell the whole lcd and digitizer as well which will repair it as well
We are having complications getting ours done. The screen will not go back down. It just makes a bunch of clicking noises like it’s hung on something but we can’t figure out what it might be.
Hey DJ if you send a video I will see if we can take a look. More than likely you just need to retake your steps
Will this part fit on a 2018 Colorado as well? Because it’s switching things on its own which seems to be the digitizer. Just wanted to know if it’s the same part as the other models
yes it will repair the Colorado as well
I followed the direction and can hear my screen touch responses. However, I do not have any display working now. What should I do not?
@@jessicakausler6397 you must have but put the ribbon for the LCD in correctly. You need to check that
Excellent video. I did everything exactly as you described and when plugging it back in ..the radio works. But screen is blank. It even lit up to say blue tooth connected. And for a second inhad the start screen. Now nothing. I startedd checking fuses etc..evertything looks ok...what do you think?
Sounds like you may just have one of the connections but plugged in all the way in the back being that it came on and went back off. The digitizer won't effect anything to do with the viewing only the touch so I believe it is a connection from plugging back into the car. Just make sure you here them click in when plugging in
I have the same problem.
Screen seems to work, Bluetooth announcement comes on (and I can touch dismiss).
Screen is otherwise black but works when I put in reverse. About to check connections on ribbons…
You may also have the brightness setting low
Took it all apart, put it all back together. Best I can figure one of the ribbons wasn’t seated fully.
Works great now.
Thanks for the help!
Screen has different connection in my 2015 Tahoe. How do I call you?
does this fix touch screen deadzones?
My 2015 Tahoe LTZ (bose) has a deadzone in the middle of the screen.
Yes it will fix this issue
I used your video to replace the digitizer in my 2015 Tahoe. I was disappointed that it still doesn’t work after all that. 😔
Digitizer should fix the issue. I would double check your ribbon to make sure it is properly inserted as this is very common mistake and typically will get it working
What about a 2011 Buick enclave with the ’theft lock’, on the screen?
I recommend replacing the radio and updating your technology
You should be able to call the dealer and get your code are if you have your manual you may be able to find it in there as well
I have a 2015 Chevy Silverado ltz it what's to flicker sometime I done't under stand why they want stand by this & replace it that's a wreck aserd.
My 2017 Silverado 1500's screen is bugging out when I use my navigation. Would this fix that? Please help. Love the truck and it runs great but I just bought it and after 30 minutes of so of driving when I'm using my GPS through Android Auto, it won't stay on center. It's glitching out badly.
Yes this will resolve your issue. 👍
What is the 2015 Yukon touch screen fuse please?
You will have to look at your manual. You should be able to get a manual online as well if you don't have yours
Can you get or tell me where I can get parts for 2018 Isuzu MUX touch screen. Mine does not respond at all.
I am sorry but we don't supply those and I am not sure who does. Best of luck
Thanks!
Thank you very much 👍
Does this solve phantom touch problems?
yes it will
Is there a reason your digitizer is 90? Vs the ebay 30-40 ones? Just curious
There is usually a difference in quality with most things but couldn't tell you without comparing. You should purchase where you are comfortable and this video can guide you through it and it's completely free 👍
@@jasonateam yea I hear ya. Was just curious. I purchased off ebay from a link from another one of these videos. Worked perfect and came with glue already on it. Thanks for the video sir
Awesome! Thank you so much!
Thank you so much!
You are welcome!
Where is the link or website to order a new screen?
www.madgrabz.com/tahoe-suburban-yukon-screenreplacement
Woah - does the entire dashboard really have to come apart? This is happening on my 2015 Tahoe.
Sorry to hear but this video can help you repair it. I made it as detailed as possible to assist. Thanks
Is it not possible to buy the screen already glued to a replacement frame?
Yes you can find both options available by following the link in the description
@@jasonateamthanks. Only seeing the screen or screen on complete lcd. I was hoping to get just screen, already glued to a frame, that I could put on my existing lcd. Just wanted to avoid the heat gun step but at least your's comes pre glued.
@@gadasavideos8564 the complete lcd is the plug and play option. It also has the new screen on it as well. All you have to do is unplug old one and then plug that one in and you will be good👍 Hope this helps
Can anybody point me in the right direction on how to find the correct screen for 2018 Yukon. Not sure if it's possible but would like to get the original part
We have them available if you need one.www.madgrabz.com
This great thanks. But I know it is beyond my ability.
I take two days to do a two hour job.
So sadly I will be paying the dealership.
I believe you would surprise yourself. Worst casei recommend a local car audio shop. It will still save you money. How this helps and thanks for watching
Que me cobras por cambiar el mio
Unfortunately you would have to change it yourself by watching this video. You can however by the screen from us
Will this digitizer work for a year 2019 suburban?
See my comment on 6/6/23 - worked for me.
Watch video.and did same thing..SO MANY PARTS DIDNT NEED TO BE REMOVED!!!
Thanks for watching. You should have made a video too 👍
Bod raprin this cambra ok dsalay end no sakreen on of
Thanks Jason!!! You saved me a ton of $$$!
Has anyone did this with their 2015 tahoe?
Thanks!
Wow man. Thank you. I really appreciate the gesture
Thanks!
Thanks!