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This is a great video: clear, visually interesting, and well narrated. A+
S+
Yes, but at the very end the right part of the screen is covered by other promotional videos and we can't see what's been shown- this is bad UX 🙂
it would be great if you would have given an example in this learning. Also I feel emotions part was missing in grid
at 1:24 you discussing doing research. Research into what? The product, User, Weather? What exactly?
Great video but no template in the description as mentioned. Please update. Thanks
I don't see the downloadable Customer Journey Map.
Too many lies they told1) No customer journey map 00:202) No video about other journey maps 01:15
How does customer journey map integrate with the 5 stages of design thinking? Do I do mapping after Empathy? During Ideation? Protoyping?
Great question! We are creating a video on design thinking soon!
This is bestest video I've watched on customer journey map! So nicely done and well articulated!!Keep up the awesomeness guys!
Thank you, Sneh! We appreciate it!!
thank you for the video, but could you please also provide an info how the workshop is conducted in details?
One of the best so far! thank you!
Thank you!! Happy researching!
Question for you. What is the difference between a Journey Map and an Experience Map? Can they be combined?
I think Journey Map included Experience Map. You can see their feelings, thinking, emotions, doing,... These things are Experience.
Glad I found this channel. Great content, keep going!
Happy to hear our content is helpful! We are always open to suggestions on future video requests. Feel free to give us a shout!
Thank you! This is a great tutorial on customer journey mapping
:)
customer jounrey maps change with every product right?
One of the BEST & Finest 🤩👌
Would this idea or all the pointers mentioned in the video work for CEOs or management-level people in terms of sales meetings journey mapping?
I am not able to see the link for a downloable customer journey map ?
Is Journey Map, Experience map, and Event map are all same. Same nomenclature given to same concept. please confirm.
Really nice video!Thank u
Thanks, Akira! Always great to hear :)
THANK YOU SO MUCH
Is CJM the same as the customer exploration map?
Great video...but i have a doubt ...how will we know the whole customer journey in the initial stage itself
Through research, I guess
Does CJM allow designers to cut down on real user testing time?
I like your videos, would you help me to guide how can i create videos like this? It would be great help , thanks!
Great Video!
Great channel! You earned a subscriber
Toàn Đoàn thank you!!
Great video, very informative
Thanks for a clear video
Really helpful video!
good. would be better if you add a simple example
💯
Very nice information.. y only 1.7 k subs
Bharath Hardikar working on it! 😀
coursera bought me here
which course?
とうございます」、
This is a great video: clear, visually interesting, and well narrated. A+
S+
Yes, but at the very end the right part of the screen is covered by other promotional videos and we can't see what's been shown- this is bad UX 🙂
it would be great if you would have given an example in this learning. Also I feel emotions part was missing in grid
at 1:24 you discussing doing research.
Research into what? The product, User, Weather?
What exactly?
Great video but no template in the description as mentioned. Please update. Thanks
I don't see the downloadable Customer Journey Map.
Too many lies they told
1) No customer journey map 00:20
2) No video about other journey maps 01:15
How does customer journey map integrate with the 5 stages of design thinking? Do I do mapping after Empathy? During Ideation? Protoyping?
Great question! We are creating a video on design thinking soon!
This is bestest video I've watched on customer journey map!
So nicely done and well articulated!!
Keep up the awesomeness guys!
Thank you, Sneh! We appreciate it!!
thank you for the video, but could you please also provide an info how the workshop is conducted in details?
One of the best so far! thank you!
Thank you!! Happy researching!
Question for you. What is the difference between a Journey Map and an Experience Map? Can they be combined?
I think Journey Map included Experience Map. You can see their feelings, thinking, emotions, doing,... These things are Experience.
Glad I found this channel. Great content, keep going!
Happy to hear our content is helpful! We are always open to suggestions on future video requests. Feel free to give us a shout!
Thank you! This is a great tutorial on customer journey mapping
:)
customer jounrey maps change with every product right?
One of the BEST & Finest 🤩👌
Would this idea or all the pointers mentioned in the video work for CEOs or management-level people in terms of sales meetings journey mapping?
I am not able to see the link for a downloable customer journey map ?
Is Journey Map, Experience map, and Event map are all same. Same nomenclature given to same concept. please confirm.
Really nice video!
Thank u
Thanks, Akira! Always great to hear :)
THANK YOU SO MUCH
Is CJM the same as the customer exploration map?
Great video...but i have a doubt ...how will we know the whole customer journey in the initial stage itself
Through research, I guess
Does CJM allow designers to cut down on real user testing time?
I like your videos, would you help me to guide how can i create videos like this? It would be great help , thanks!
Great Video!
Great channel! You earned a subscriber
Toàn Đoàn thank you!!
Great video, very informative
Thanks for a clear video
Really helpful video!
good. would be better if you add a simple example
💯
Very nice information.. y only 1.7 k subs
Bharath Hardikar working on it! 😀
coursera bought me here
which course?
とうございます」、