FOCUS investigates customers’ complaints against a solar company
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- čas přidán 19. 05. 2022
- Customers spent thousands, waiting months for solar systems to generate power, some are still waiting. Watch the company's response and the full FOCUS investigation.
Permits must be visibly displayed before construction begins in most locations that have jurisdiction.
Installation prior to permitting is illegal and means Titan should have it's general contracting license stripped.
*KEY WORD "SUBCONTRACTOR"
@@Williamkendmarz Unfortunately. The morally devoid people running these companies learned how to shell liability multiple bankrupted companies ago.
Shingles have to be replace every 20 years then what...people just don't think things through.
You can alway work it out with the solar company and the roof contractors. My solar company would come and have it remove for free when I need to repair my roof or replace. Its all in the agreement
Architecture shingles are a 50 year warranty now, average life for regular architectural shingles without 50 year warranty is 30 years.
I just had my roof replaced and it is guaranteed for 30 yrs!
That's Blackmail never take a company word that the permits are pulled. Request a copy of the license and permits, call or visit your local business license office to inquire. Also contact BBB for ratings.
Thank you for this video was thinking about going to solder I'm glad I saw this I will be more careful now
This is very interesting, sorry to hear that it went bad for you. I appreciate the information!
I have solor panels and mine is not generating nothing I'm just paying another bill this is messed up
My wife asked me about solar and I told her that at our age it does not make sense. If I was 20 years old, I might consider it, but not at 69 years old. Finish paying off the house then all you need to do is pay for utilities and insurance.
Right. At 69 its not worth it. I'm 63 and I don't even buy green bananas.
Spot on you two
This is only true if you do not save money immediately... even if only a few dollars. Because energy companies still raise there rates with inflation and other factors, but your solar payment never changes over the years.
Sure it's a long loan, but the reality Is nobody knows how long their gonna be here; so why not do it if you benefit immediately?
You're not that old.
It’s not the dark side of “solar”, it’s the dark side of sales. The same things happen when buying into any large sale/contract. How many times does this happen when buying a house or car. There are great stories and bad stories. You should show the good stories to show where solar is actually effective. Because that exists and outshines the bad.
Are there any
Link one for us. Unless you're 20 years old and plan to live in your present home until the day you die, then solar has a terrible financial return.
@@michaelmerck7576 checkout jerryrigeverything and paul's hardware. They documented everything for + sideof solar
@@stephendanley1858 always do your bit of research before buying it. Trust me its worth and worst case will pay itself off in 8-10 yrs and best case 5-7 yrs
@@ArabianKnight63 damn you sound like a sales man for solar titan 😂 am i going to get paid by the local power company to for making more energy than i use, and another $30k from tax refunds, along with discounts on state and local, it basically pays you, makes that $90k at a 20year payoff not even worth mentioning
Closing the bank account payments are drafted from will typically stop the payments from being drafted since such arrangements tend to be account specific. The company might take you to court to collect but getting a judge to go along could be an uphill climb if the customer has a good attorney. (Since I'm not an attorney, I reccomend anyone reading to seek legal advice before doing anything.)
yes hire a attorney for three thousand to save three thousand
@@onlythewise1 : Just a disclaimer. Your mileage may vary. Yawn
@@ricfax 99% of lawyers are no good but then you way to smart for me hey say something above a puke
@@ricfax dont fart and enjoy the smell
You dont need an attorney for that , waste of money.
Those systems are massively over priced
That's how much they cost ten years ago. The prices now are half of what they were back then. These guys are crooks.
They're the same scam as EV's for most people they'll never payoff.
@@appalachianwoman561 Want to back that statement with some empirical evidence?
12kw solar plant costs $14k in eu.. what a bunch of scammers.
Exactly my point
I have Solar on my roof. Got it from Solar Liberty in Buffalo NY 6.5 yrs ago. this is the yr our Solar has paid for itself. Solar Liberty has great customer service when we had a problem with our Inverter they took care of replacing it quickly. Other than that we have had no problems with our system and we pay $17.68 every month for a pole charge that is all we pay and we have been very satisfied with the solar.
Lock 🔐 them all up!
i fucking died at the facebook group "solar titan panels screwed us" absolute savages lmao
Yeah and because I joined that group without being accepted to the group and didn’t answer none of the questions I was being asked. I lost my job today I’ve only been on for almost two weeks.they have no idea on earth what they are doing. I was put on a trench crew for my first week last week. I think that it’s mega bull that they need to have permission to trench costumers yard and know exactly where water lines gas lines etc are before doing so.
Unhappy due to Titans solar installation no permits pulled and panels plus generac was installed since January almost a year. I live in Houston Tx.
While we are all going to hear good and bad stories about SOLAR POWER, what you all don't hear about is the amount of HEAT TRANSFERRED into the upper atmosphere. In areas where the heat is so intense from large acres of land, With Solar that air traffic has to alter the Aircraft flight path especially for the smaller aircraft. The intensive heating under the smaller fuselage causes too many problems to list, on a comments section. HOWEVER just go out and look at all the dead birds that were flying around and died burning catching on fire as the birds were flying overhead even at a Thousand feet and higher, falling out of the sky. The warnings signs are everywhere near these fields of the Solar panels about the heat and possible death. The first time I Saw A bird falling out of the Sky, I started checking things out throughly. The California, Nevada, Utah, Arizona, New Mexico, Texas, Solar power systems can't even produce enough electricity to serve the surrounding neighborhoods without blackouts and brownouts at any time of year. RAIN and Cloudy weather NO POWER, SNOW AND ICE CONDITIONS, no wind OR Solar power. The on land Wind Turbines have devastating consequences on the wildlife and the Feathered birds which are killed by the thousands a year. When out to service these machines, I would see the dead birds piled up all over the place. They bring in clean up crews so the service trucks can get up close to the Wind machines. There are too many Lies being told about Solar Energy, the Same Goes for Wind Power. THINK ABOUT THIS, Solar Power is Actually Heating up OUR ATMOSPHERE at an incredible pace. Just use a couple of Solar Panels as a project and measure the temperature. I worked in Solar & Wind for many years as a service technician and had to stop due to the need to get MY CONSCIENCE back. IF YOU THINK the Electric Vehicle WILL SAVE US, Wrong, We have the Technology to make Power Plants Safe and Clean. THE hydrogen engine and hybrid cars have damn near disappeared,?? Some are still being manufactured they are the best thing we've ever had for Vehicles. THE COAL plants we have ARE THE BEST in the world. America can do all it likes to make themselves FEEL GOOD about their New Clean Energy. HOWEVER, the other Countries don't have AND WON'T USE the New Clean Technologies for Electricity ( They Know the Truth.) WE CAN'T EVEN recycle the lithium in these fuel cells for these electric vehicles. We have no technology for that at this time, so what are we going to do with all that while it starts piling up everywhere with no way to recycle but only 20% of the Electric Vehicle battery. WHILE IT IS POISONING THE water supply. Now the Satellites orbiting the Earth have plenty of Solar Panels for power. That's fine the Panels are in Space where the cold doesn't damage the Air or RAIN QUALITY, and the Surfaces of Our Earth, including the atmosphere becoming hotter the more panels that are installed. Where THESE SOLAR POWER SYSTEMS are Installed there are now researchers who have tied those Panels to the drought issues WHERE THERE'S FARMING in many States that have invested in a SO CALLED clean energy. The information is there, GET YOUR HEADS out of the sand.
No building permit? No installations. If they installed illegally, then the company should be held accountable or uninstall the Solar.
Sounded good to me, but the salesman was using terms that confused me, or that he knew I was unfamiliar with. This is a red flag to me. When he showed me the my monthly payment on my computer, I scrolled ahead to find it would increase. Something else he did not reveal to me. I said I was going to shop around and they dropped their price almost ten grand.. So why would I sign a contract for tens of thousands of dollars with someone who purposely used unfamiliar terms, tried to show me low monthly payments when they would increase and also was over charging me to begin with. Don't give or sign anything with someone you feel is not honest.
When was this?
@@raymondcasso7966 About one year ago.
Solar is only worth it if you pay cash up front which is what i did and 6.5yrs later it has paid for itself.
@@jmb-cm7mr So I have heard.
@@pennypackmtb2542 I actually thought this was sarcasam...
These fly by night companies give legit companies a bad name.
Keep up the good work, and take down those Solar Titan USA crooks.
Yep, here in America, you're free to do whatever you want...as long as the government says it's okay. Didn't get their permission, that's illegal.
Pay 500 dollars and have a lawyer look at your contract before you sign. It’ll save you years of headaches.
The ad for this video is for Solar Titan. Lol. I’m dying here 😂😂😂😂😁
Same shit happened to me with pink energy or solar or whatever that other scam company was, I actually sat though it too LOL
Imagine paying $45k + for a $12k diy system
Imagine paying $600k + for a $150k diy house
@@gzup6728 lol diy house, because that's a thing since the 50s 🤦♂️
I wouldn't be paying anything until I was able to make and use the power. I'd also charge them with trespassing if they came on my land to remove the panels.
They would likely put a Mechanics Lien on your house for non-payment thus preventing any sale of the house. Home contractors do it all the time.
That's why a major contract like that should be reviewed by a lawyer. If they refuse to let you have it vetted by a lawyer, then you know you've dodged a bullet.
Is it possible that some of these states play games when it comes to permits and how their energy companies do net metering?
Steve, you are on the right track. ✅️ there is net metering in some places but not all. Thats why electric companies quickly went to digital meters so the power from solar/ wind couldn't run the meter backwards like in the old days when you could stick a magnet on the back of the meter and get free power 😉. Furthermore, the permits are the local government demanding their cut of any contractual sale the homeowner has made. Even though they take it from the contractor, you are ultimately paying for it. Scam on top of scam on top of scam. The solution is to DIY solar through educating yourself on components and purchasing those components. Pay the permit and hire a local IBEW electrician to install the circuits. Pay the inspector and have the power company hook up your equipment. You'll come out 30k+ cheaper. It's paid outright, and you'll get instant results.
I've had solor for two years and it is not saving me nothing oh last month it saved $18.00
Same here
To good to be true should be seen as a bad deal.
Solar tightening will be out of business very soon.
Isn't this what happens to most Solar Companies?
who cares new name and they are back lol
Who is the qualifying contractor for solar titan? So the PR firm is just going to tell them bigger and better lives for them to generate more income
I feel ya!
57000 for 12KW!? WTF!? that is more than 4 times what it should be.
Ours is 55k for a 8kw system.that doesn't work right. Ugh
It’ll be a scam from people that fitted it I believe it happens in uk to
Someone needs to look into the finance companies that are accepting these deals. If you have shady people selling shady products the banking and finance are supposed to be protecting consumers. Where are they?
Nailed it 💯💯💯
Solar Titan USA is a dba of Ideal Horizon Benefits/Ideal Horizon Financial. Hmmm, wonder who finances these contracts. It's a bunch of Las Vegas transplant carpetbaggers who are scamming Southerners.
its call personal responsibility do the math if its cost you the solar payment more then your electric bill why get the system duh
This is crazy
to those who have a battery backup storage system - go to your local machine shop and spend 10 grand to build you a magnet motor with 11 hp at crank. that spins a generator to charge batteries if no sun for months/years.
A simple call to my townships codes office and they tell me in less then one minute if permits have been approved. Better yet, apply and get your own. Then you know for sure you are good to go. I did that when I had an addition put on my home and another time when I widen my driveway.😀😀😀
Get a lawyer first.
SO MANY horror stories about the company solar titan, do they have ANY happy customers? All I've heard is negative horror stories about solar titan destroying people's bank accounts, lying, improper installation, deceptive sell practices, deceptive reviews, just one VERY expensive headache after another when it comes to solar titan
Also me and my brother worked for them not long they terminated me for trying to join that private group page off the clock and not at work and I didn’t even say anything bad of them. Then they just recently let my brother and 11 other people go because “ they have so many people hired” they are a JOKE
We went thru a bunch of ish,the solar guy came by foot,they approach my 74 yr old mother,told her she wld not have a electric bill no more,said she wld get a 30% tax credit each yr and the govt wld end updating for them.....first off we found out they should have never laid panel on her roof because it wasn't in adequate shape to hold them but the installed them anyway.they admitted this later in an administrative hearing.The damaged our roof and we have water damage,50k+ in damages.the rep that came fir contract signing came with a tablet the he was nit trying to let anyone handle or hold.We asked several time if he would email it so we cld print it because my mom and I could not see the print well.he insisted they will do it later,and not to worry.well we ended up having to get an attorney to retrieve a copy a year later.We found that information and email was changed,there were additional pages and they had been initialed or signed.Funny thing is,they managed to not sign original the cancelation policies,which we didn't see any of that or any other policies because we only saw 2 to 4 pages,but there were 13 when we finally got it.THE FUKED UP PART ABOUT THIS IS THESE GUY GET AWAY WITH IT.THESE SORRY A$$ ATTORNEY GENERAL DONT DO $HIT.THE COMPANIES EITHER GET SCOTT FREE BY FILING BANKRUPTCY OR THEY GO TO COURT WITH YOU AND APPEAL AND MOTION EVERYONE TO DEATH UNTIL THE PERSON CAN NO LONGER AFFORD TO FIGHT THE BATTLE,ISNT THAT JUST GREAT?FIRST OFF EVERYONE HAS TO FILE A COMPLAINT WITH THE REGISTARAR OF CONTRACTORS IN THEIR STATE.WE DID THAT,THEIR INVESTIGATOR CAME OUT,TOOK PICTURES AND ASKED US QUESTIONS.FOLLOWING THAT A CITATION WAS ISSUED,THE SOLAR COMPANY IGNORED IT,SO THEN A WRITTEN DIRECTIVE WAS ISSUED,THEY IGNORED THAT TO.THAT LED TO AN ADMINISTRATIVE HEARING.WE WON.IF YOUR SUCESSFUL THERE YOU CAN FILE A CLAIN WITH THEIR FUND THAT IS SET UP IN SITUATIONS WERE THE CONTRACTOR DAMAGES THE HOME.WE FILED A CLAIM AND WAS AWARED NOT EVEN 1/3 OF THE COST OF DAMAGES.THE SOLAR COMPANY HAD NERVE TO APPEAL THE AWARD,SO NOW WE ARE GOING BACK TO ADMINISTRATIVE HEARING AGAIN TO FIGHT FOR THIS BS THAT DIDNT COVER THE DAMAGES IN THE FIRST PLACE.NOW BEFIRE WE WEN TO THE ROC,WE WENT TO THE ATTORNEY GENERAL HERE IN ARIZONA,AND LIKE EVERY OTHER TIME PEOPLE GO TO THEM FOR HELP,THEY DIDNT DO $HIT,WHAT THEY DID DO IS TELL US THEY COULDNT HELP US.ABOUT 2 DAY AFTER THE AWARD NOTIFICATION,ABOUT A YEAR LATER THE ATTORNEY GENERAL CALLS ME LIKE WE ARE BUDDIES.IM LIKE WHAT THE HELL DO YOU WANT?SUDDENLY THEY NOW WANT TO TALK.THATS BECAUSE THEY HAVE FOUND A WAY TO CAPITALIZE AND MAKE MONEY OFF OF THE PEOPLE WHO HAVE BEEN SCAMMED.JUST NO WHEN THE ATTORNEY GENERAL ACTUALKY DECUDES TO DO SOMETHIN,THEY GETTIN PAID TO,CAUSE THEY COULD CARE A LESS IF THEY WERENT.IF ANYONE NEEDS HELP FILING A COMPLAINT OR WERE TO GO TO GET THE PROCESS GOING FEEL FREE TO REACH OUT.TILL THIS DAY,WE STILL HAVE NO SOLAR POWER,THIS STARTED EARLY 2021.DONT DO IT PEOPLE.OUR CONTRACT WAS 96K.
Are the panels heated to be able to melt snow in the winter? If not then the snow would have to be removed so the sun can shine on them right? I guess there are folks that are very happy with their solar system but for me no thanks I will stick with taking my chances with the grid.
In Texas, everything built on someone's property is owned by the deed owner. End auto deduct at your bank.
I thought it was illegal for a company to do any work with out the correct insurance & permits
Lawsuit incoming
its only illegal if you get cut even then if you got a good lawyer your still ok lol
Unless you’re living here in sunny California or Florida, you shouldn’t be investing in solar anyway. That’s just my opinion🤷🏻♀️
The best thing you can do is (leave alone …
Follow the Money 💰
Don’t deal with a small non reputable companies . Plenty of people that has solar that’s bill are negative -$50-100 because of credit and some are $10-$50 a month after solar is installed . Make sure the company is adding up your annual usage consumption when going solar and see if it will offset 90-100% or between 30-70% of your bill. Don’t let one company prevent you from going solar .
This is very true, don't go to a small solar dealer but with my experience. I am happy with my solar flat bill at $141/month. The solar company determine this with their PPA of .16KWph. While the PGE is charging me .40 to .50kwph while in summer time would cost me $300-$500/month.
So when I am paying a flat rate of $141 the same every month there's still a true bill nem bill from pge when I use over the solar baseline. This is usually $10-30 more. Which I don't mind at all. I rather pay a big portion with .16kwph then paying for a whole month of .50kwph.
Cause right now, all my previous month are -60 and even -100 and that will then credit to me to pay for the month that I overused that the solar panel can't produce. And only pay one a year for my true up bill from PGE.
Going solar isn't what people think of getting free enegery. It still take something to make that electric to give you engery. Having solar meaning cheaper power.
solar is a scam i can show you any time
I put solar on the roof tied to the grid. If I were to do this all over again I'd be off grid.
NEVER allow an automatic payment from your bank account. I used to work for a bank. Its almost impossible to stop an automatic payment if the company who receives that payment wants it to go through. Only way to really stop one is to completely change banks.
Just don't pay. What are they scared of? Let them take u to court. That would be a fun day for me..
...but I didn't ask to see the permits....
Net metering power doesn't go anywhere anyway
Funny thing is this isn't the only USA based company that "install" w o permits
Wow $57,000 for solar that equals
15.8 years of your electricity bill
Plus your now paying another $300
Wow
the down converters and batteries cost alot.
those panels look like a great place for wasp nests.
4:32 lol..."stars???? xs maybe?"
why still pay,,, open and close bank account,, quik fix
Spencer County inspector has become the problem!
Don't understand how big companies can do this to customers that are trying to both save some money and at the same time doing something good for the nature. How are they still able to operate after all this have come up to the surface. And this is just a couple of the people that are been shown here, imagine how many others that have been lied to and sold the same system.
As soon as a company don't want to comment on things that have gone wrong or say they will get back to you as soon as they have gone through the specific case it's a scam. Serious companies would maybe not answer on the spot until they got all the information but would say they will get back to you with an answer as soon as they have have gone through the case, and they would get back with a legit answer.
Hope all those people that have been scammed will get back their money and than sum because of all the headache and trouble they've gone through.
Where have you been the last 40+ years. Businesses in the U.S. have acted this way ever since Reagan/Greenspan relaxed all the corporate rules/policies that FDR put in place after the Great Depression.
BRIBERY ? REALLY ???
And now more and more power companies are CHARGING customers a fee for all of these solar setups ! All the while benefitting from the excess power they get.
the term should be changed from installed to operating.
wtf. why don't you just use the power??
installed is just that,, not working ,just mounted and thats it...look it up.
Stop buying them, solar panel aren't as effective yet. Get ppa with solar. Yes, there are two bill but you got to understand that with the ppa. You agree to pay for a cheaper power. For an example,
The PGE charges me .40-.50KWPH while with the solar power and rate of .16KWPH. The solar comapny that i agree with come and estimate my house usages and give me a rate of $141/month. I am happy with this rate and only paying give or take $141-151 per month and the extra cost depend how much you be able to manage to save electric previous month.
Before the solar, the electrical cost of my house during summer is $300-$500 per month.
This seems to be the way to go unless you happen to be in a place with options for additional tax and buyback credits
@@TheTruthiest yes, even with the PPA and free installation. I didn't have to pay a single dine for them to put it on my roof and the best part yet. They rewarded me $1,500 for the installment and there agreement. Which I fully understand and agree. I am happy with mine agreement.
It’s not the dark side of “solar”, it’s the dark side of sales. The same things happen when buying into any large sale/contract.
put shutters over the solar .make electric at night
I'm a roofer and there is zero reason anyone should buy a solar system here is why your monthly payment on solar is always more than your electric bill plus you will always have an electric bill even if you use zero electricity tax and fee it's about 35 per month and almost never you will have a zero electric consumption never do you understand that how about when you need a new roof 12 k minimum to remove and instal the panels
I got soler panels and I'm not get electricity to my house..Green solar energy
To form a credible news story you need to also show a customer where they are happy and it was a good move. These news programs want you to believe them but I don't believe them.
Show me your permit, first
This company is crazy you can’t say that I can’t talk about your company negatively on social media if I want to lmao I signed up for solar power not a not disclosure agreement!
all of them do the same, none are different
Do your research before buying solar panels and save yourself misery
1. you have to get a loan to pay for the panels and system
2. the government does not pay for it or give rebates
3. you still have to pay your regular power bill every month
4. the panels give little output
definitely do your research before buying
I paid 35 grand. My electric bill is lower in the summer but when I pay off the system I don't use any power during the day. My meter goes backwards during the day even with AC running. Still until it's paid off I'm paying more altogether with the utilities and solar system. Plus they promised a 150 a month for the system but didn't warn me I needed to put down thousands by a certain date. So I'm paying over 250 a month for the system. I get free tax breaks and the city sends me a $1500 check once a year for the power sent to them. I use that to pay the monthly solar bill until it runs out. I'm in Washington so it might be different in other places.
I paid cash $7,600 for a 7,300k system this yr it has paid for itself. I got several tax incentives.
@@jmb-cm7mr The problem with that tax break, the govt. will have to increase taxes on something else to pay for that tax break.
i would never buy solar I'm in a bad area for them we only get sun in the summer and not always winter we have shorter days and i get no direct sun being surrounded by woods and I'm not cutting down my trees that defeats the ourpose
They should find a company $100 million to teach them a lesson and not lying and deceiving the public you have to hit him hard in the wallet and they will straighten out quit playing games with these deceiving people that’s why I never had sold it from my house cause I’m not paying that amount of money $75,000 for a system that I saving me no money I want to stay with electric company it’s cheaper
All liars Phoenix Arizona
This is capitalism....not "solar problems"
Just more of the typical unregulated businesses that the RepubliNazis love.
Green lies
the states are fining you for having solar...lol
✔ ✔
What do Permits have to do with the System working ???
Maybe when people complain about solar companies failing, it's Actually the govt or the utility that's stonewalling the activation of the perfectly fine system ?
That way the solar company is taking all the profits, cuz no one is buying electricity anymore
A better world is coming! 😀😀 Jehovah God's Kingdom ruled by Christ Jesus will end all wars, crime, corruption, and restore the earth and faithful humans back to perfection! Matt 6:9,10
Joe Biden poor people green new deals
What you want to bet the owners of these solar companies are republicans. I bet the roof installation in your neighborhood is done by companies owned by republicans with most likely cheap laborers on the roof doing the work.
Another shoddy news agency and another click bait news article 🙄🤦
I guess you work for Solar Titan.
@@jamest4659 what an ignorant assumption 🙄🤦