Worst Airports and Airlines for Delays - 10 Travel Tips on Flight Disruption

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  • čas přidán 15. 07. 2022
  • 2022 summer travel is mad! Long queues, delays, cancellations, and missing baggage. Sharing with you the latest data on the most delayed airlines and airports around the world. Think twice before you travel!
    Scandinavian Airlines System (SAS) had the highest number of flight cancellations in Europe after its pilots went on a strike. The troubled airline has filed for Chapter 11 bankruptcy protection in the US. Eurowings is another carrier that has cancelled about 8% of their flights last minute.
    Toronto Pearson Airport saw the most flight delays in North America, followed by Dallas Fort Worth and New York-JFK. 46% of Air Canada flights ran late. In the last 30 days, an average of one out of five flights a day arrived behind schedule in the U.S.
    I am also sharing some useful tips on how to travel these days. Fly in the morning on non-stop flights, bring only carry-on bags, download airline apps, knowing your rights and being patient are some of the key takeaways to survive delays and cancellations.
    At the end of the video, an aviation expert talked about when we will expect a smoother travel experience and how to fix the current problem.
    Claim your flight disruption compensation with AirHelp:
    samchui.com/airhelp
    10 useful tips on how to travel these days:
    samchui.com/2022/07/11/10-tra...

Komentáře • 1,8K

  • @SamChui
    @SamChui  Před rokem +144

    I hope you enjoy the video and thanks for watching it.
    Here are my 10 travel tips: samchui.com/2022/07/11/10-travel-tips-to-deal-with-flight-delays-or-cancellations/
    Please share your good travel tips to make travel smoother in the comment below.

    • @samypons3185
      @samypons3185 Před rokem +4

      thank you for your job Master 🙌

    • @reylan9792
      @reylan9792 Před rokem +5

      Thank you so much Mr. Sam for the helpful tips and useful reminders I appreciate that. Well done

    • @ChrisCokeRobinson
      @ChrisCokeRobinson Před rokem +3

      Kurt Hoffman shows he doesnt have the slightest idea of any actual solution when he says European airports lack digitalization

    • @omaralbik2652
      @omaralbik2652 Před rokem

      SAS went bankrupt on Sunday. our family friends booked a flight to SFO from copenhagen but it was cancelled and they had to go to munich

    • @angeliquebel
      @angeliquebel Před rokem +2

      Former crew here. Most rated tip: fly private jet. Correct Sam?

  • @bonza8438
    @bonza8438 Před rokem +761

    It's crazy, they fired staff during lockdown, gave no bonus or incentive for the staff who stayed and as result they are all burnt out. THEN they created flights KNOWING they only had limited staff. They had plenty of time to hire staff. Airlines can only blame themselves.

    • @ericbeaulieu4663
      @ericbeaulieu4663 Před rokem +16

      Another problem: lot of airlines got rid of a good amount of their fleet. Now they facing problems. Some companies, which own their fleet, have been able to store the planes

    • @HalifaxComputersRepair
      @HalifaxComputersRepair Před rokem +2

      @@ericbeaulieu4663 well you can fly privately and you have no problems other wise , take your chances , airlines cry when they dont make any money , but seem to care less for there passengers , useless air lines lol

    • @arshad-zaidi
      @arshad-zaidi Před rokem +8

      Where i work people where hired in december jan and to date they couldnt get the training bcoz they dont have enough trainers to train them, just imagine staying home for 6 months and getting full salary.

    • @edithobrien7118
      @edithobrien7118 Před rokem +7

      not just airlines! it is airports who dont deliver too! didnt re employ in months what takes just a few weeks...

    • @sherrriethelyn
      @sherrriethelyn Před rokem

      sounds like my ex company

  • @Warshuk
    @Warshuk Před rokem +53

    " Trust takes years to build, seconds to breaks and forever to repair"
    That's an amazing quote right there 🥰.

  • @howdan1985
    @howdan1985 Před rokem +4

    Thanks for your really useful and informative tips Sam - I now *only* ever take carry-on / hand-luggage where possible and also try to do everything online to avoid any paper print-outs that can get lost. Keep up the amazing works - I'm addicted to your fantastic videos, you truly are the King of CZcams Global Aviation. So much love for you here in London, England my man.

  • @Hoovie9596
    @Hoovie9596 Před rokem +313

    I was an airline worker for 13 years in Canada before the pandemic closed the borders. I have since not returned. Found a much better job which also pays a lot more. Many of my former co workers also did the same. We didn’t want to come back. Bad job, bad company, bad customers.

    • @saadsyed7531
      @saadsyed7531 Před rokem +1

      May I ask what was your role at the airport? & what better paying position you found elsewhere?

    • @Hoovie9596
      @Hoovie9596 Před rokem +38

      @@saadsyed7531 Gate agent. Now I run a forklift. Make twice as much money now.

    • @johnl5316
      @johnl5316 Před rokem

      of course, the pandemic did not close the the borders......ignorant politicians did that

    • @qcforever5
      @qcforever5 Před rokem +6

      For Air Canada I suppose 😂😂

    • @Hoovie9596
      @Hoovie9596 Před rokem +7

      @@qcforever5 guess again

  • @jdane2277
    @jdane2277 Před rokem +6

    The security queue situation is so bad, I can only think it is deliberate. Nice job on this video. I look forward to more.

  • @irjatoivio2674
    @irjatoivio2674 Před rokem +33

    Yup, I was one of the unfortunate travelers arriving to London Heathrow from Phoenix on June 19th when the luggage buildup started at the airport. Our flight was delayed 3 hours, but we made it to connecting flight to Helsinki as that flight was delayed too. Our luggage didn’t make it to Finland, and we ended up getting it delivered to our home in US instead FOUR weeks later! Flying nonstop from Helsinki back to US was a breeze; on time and no luggage issues. No long lines either. The tech on security line in Helsinki was fabulous, didn’t even have to take shoes off or electronics out of the bags. Updated, fast machines.

    • @kingplatform2255
      @kingplatform2255 Před měsícem

      I am sure that if you were wearing boots, they would make you take it off (it happened to me, not in Finland though).

  • @dr.velmasablan3611
    @dr.velmasablan3611 Před rokem +1

    Great advise Mr. Chui! I'm sure there are travelers who wished they saw this video before the made plans. Thanks for the great data.

  • @Coccolinodc
    @Coccolinodc Před rokem +1

    Thanks Sam, you give some useful tips here on how to travel prepared in this year of great stress and disruption

  • @leokimvideo
    @leokimvideo Před rokem +421

    Thanks Swissport and airlines like Qantas who sacked their own internal operations and outsourced it to the lowest bidder. The Airlines don't care how much their customers are inconvenienced, it's all about making a profit no matter what.

    • @freespeechfordemocracy2152
      @freespeechfordemocracy2152 Před rokem +25

      QANTAS exec staff just received huge bonus payments, never use QANTAS again.

    • @trevorsmith7753
      @trevorsmith7753 Před rokem

      Any Aussie with an ounce of power has been paid off to work for the glopal bangking kabaal & Agenda 20 30: removing the right to leisure travel.

    • @dparish84
      @dparish84 Před rokem

      the ceo of qantas hates australians for some reason, doesn't care about us or the airline

    • @michaelhoppe3436
      @michaelhoppe3436 Před rokem +15

      Without profit, an airline can’t exist.

    • @leokimvideo
      @leokimvideo Před rokem +1

      @@michaelhoppe3436 Without a proper service a airline can't exist. The greed in profit chasing is destroying the airline industry

  • @user-fc6pd4xq3t
    @user-fc6pd4xq3t Před rokem +44

    A few days ago I myself was going to travel with my family to Jordan from Bahrain. Our tickets are staff tickets since my father works at the Gulf Air Airline. But with the number of passengers that were traveling that day our flight got delayed for around 4 hours and once we arrived at the gate our seats were taken and we had to travel the next day. Not to mention the amount of people that were at the airport was unbelievable.

  • @paulrooks5053
    @paulrooks5053 Před rokem

    Sam probably one of the best information videos you have done and I am sure it will help a lot of people.

  • @johnvella-applewoodschool2628

    Hi Sam: thank you very much for being such the aviation and travelling watchdog that you are! I live here in Guelph, Ontario, Canada and I wanted to travel to Malta this summer but because Pearson International is in such chaos, I've chosen to travel next summer and by then, hopefully things will die down. And having mentioned all of this, I definitely will take your travel tips into profound consideration! Thanks again!

    • @ahmedzakikhan7639
      @ahmedzakikhan7639 Před rokem

      Lol. Come on who cancels their international flights for airport delays ?

    • @roses.9181
      @roses.9181 Před rokem

      Looks like this summer might be just as bad. What a shame Canada got stuck with such shitty airlines.

    • @Mmaulin12
      @Mmaulin12 Před rokem

      I flew DFW-YYZ on Air Canada a few days back with no trouble

  • @KuldeepSaini-ri1ol
    @KuldeepSaini-ri1ol Před rokem +3

    Great video, I was waiting for someone to sum up the current ongoing situation around the world, It definitely gives an idea what air carrier and country to transit through when booking flights.

  • @RalphSavelsberg
    @RalphSavelsberg Před rokem +14

    I flew KLM from Amsterdam to Dublin and back this weekend. Both flights were delayed by 1-2 hours due to late incoming flights and further delays because ofg operational issues (there was no pushback tractor available in Dublin, for instance, and the flight to Dublin was overbooked, which took a while to sort out). However, security was OK on both sides (Amsterdam on Friday, ~ 30 min, Dublin this morning ~5 minutes), both KLM crews were friendly and professional and my checked luggage arrived in the baggage hall in reasonable time at both airports. So, while the delays were annoying, my luggage and I did get where we wanted to go.

  • @anotherwatch
    @anotherwatch Před rokem

    Great video from Sam as usual. I cancelled 3 of my trips over the last 12 months as I really don't fancy long queues and lost baggages. Most of my friends who traveled during the same period told me a lot of such horror stories. I really miss travelling and seeing family and friends abroad. I hope all these issue get ironed out soon.

  • @balisaani
    @balisaani Před rokem

    Thank you for this Sam. I'm well aware of all the US airports' and carriers' faults and delays, but I'd never seen stats like these. The specialist interview was a nice touch. Helpful data about European and British airports as well, thanks.

  • @julianabrakha5490
    @julianabrakha5490 Před rokem +63

    About a month ago, I flew from Amsterdam Schipol Airport to Barcelona, Spain. Although the check-in was relatively fast, the security line took 4 hrs and 47 mins. My flight left at 5:00 PM and thank goodness I heard about the craziness at Schipol and arrived at 12:00 PM. Though this seems super early and intense, I barely made the flight. I searched frantically for the terminal/gate and got on the plane. After 1 1/2 hrs delay, FINALLY we took off. Terrible experience I'm considering reporting the airport. I'm pretty patient but this was INSANITY!!!!

    • @Turtle262
      @Turtle262 Před rokem +1

      Thats Horrible, If It Will Wouldent Stop Even Trough The Winter-Spring Time That Will Be Horrible Because Well Have A Non-Stop Year Of Delays And Cancellations

    • @charisma-hornum-fries
      @charisma-hornum-fries Před rokem +2

      The government derouted and diverted traffic to other airports and reduced the amount of passengers. You can't report the government of The Netherlands for doing what they can to make it bearable. I was rerouted to Rotterdam. Your airline should have rerouted you. They had the opportunity to do that. Report them to the airport managers and the government.

    • @edithobrien7118
      @edithobrien7118 Před rokem +4

      i think not just airlines but airports should be paying people compensations !!!

    • @MsMinoula
      @MsMinoula Před rokem

      @@charisma-hornum-fries So the airport has no say in how many flights they can service? Please

    • @user-zc1du4wo3j
      @user-zc1du4wo3j Před rokem +1

      Shiphol was bad already before the pandemic. The worst is that they don‘t give you food or drinks while you are in queue even though they are legally required to do so in Europe.

  • @indyracingnut
    @indyracingnut Před rokem +18

    Wow, you KNOW things are bad when Sam suggests alternatives to air travel. 😑

  • @CathyBrodie1
    @CathyBrodie1 Před rokem

    Extremely helpful info, thank you, Sam. And so wide ranging. Really great detai. 🤪👍👍👍

  • @dlvox5222
    @dlvox5222 Před rokem +1

    Great info. Thank you. It will get better after summer.

  • @bonzrh68
    @bonzrh68 Před rokem +4

    Sam thank you so much for this information, I’m traveling to Hamburg first week of August, I’m flying Air Canada from Seattle-Vancouver-LHR-Hamburg vice versa. I really was thinking of not checking in my luggage and just use smaller travel bag than suitcase so that I can just placed it in the overhead! Now you make me made up my mind, I’ll go ahead with my plan. Thank you so much!

    • @shawnbell6392
      @shawnbell6392 Před rokem

      Carry-on-only is a trick regular business travelers have been using for a long time. There are plenty of videos on that kind of packing. I went to Australia for two weeks with just a bike messenger bag. It can be done.

  • @nextgenaviation24
    @nextgenaviation24 Před rokem +16

    After nearly 10 years at a major US carrier, and as a ground employee, I quit back in 2005. As much as I love to travel, I dread commercial airports. The only place that raises my anxiety. From TSA molestation and harassment, endless long lines, delayed & canceled flights due to pilot and crew shortages, IROPS, and dealing with some passengers who are dangerously on edge. I blame the airlines 100% they have truly created a systematic monster. I've since found a better job with higher pay and an excellent pension. I am so glad I left.

    • @johnchristmas7522
      @johnchristmas7522 Před rokem +1

      BA at Heathrow, sacked over 10,000 staff blaming Covid restrictions, knowing full well that staff sacked that way would not easily want to return. They also knew when Covid was ending but didn't care about customers -let them wait was the attitude and still is. Heathrow Airport has acted the same way, even expecting airlines to reduce their flights as the momentum picked up. Its a arrogant way to run a customer based business.

    • @valerieneal2747
      @valerieneal2747 Před rokem

      I'M SORRY YOU HAD TO ENDURE A TOXIC WORKPLACE SUCH AS THAT. AND I'M GLAD YOU FOUND SOMETHING FAR BETTER. THERE'S NOTHING LIKE BEING TRULY VALUED AS AN EMPLOYEE; ALL WE WANT IS RESPECT AND ACKNOWLEDGEMENT FOR JOBS WELL DONE AND DECENT SALARIES.

  • @paulcwyuen
    @paulcwyuen Před rokem

    That's the most useful air travel video I've ever seen on youtube, and thanks for the tips!

  • @garthl2954
    @garthl2954 Před rokem

    EXCELLENT presentation and depth of information!! Thank you.👍😎

  • @davevanbeers6944
    @davevanbeers6944 Před rokem +219

    The thing is, both airlines and airports have seen this coming and yet choose to ignore it. I think this is almost criminal

    • @zurbscu
      @zurbscu Před rokem +9

      About almost criminal, yes I completely agree with you. Some criminal action from diverse people, CEO's, flight management, airports, politicians, etc. Hope there will be just one rich will go to court against them.

    • @CruiseControlM3
      @CruiseControlM3 Před rokem +8

      Yup! THEY create the issue and we have to suffer. This seems to be the new trend in almost all walks of life since 2020🙃

    • @dontbanmebrodontbanme5403
      @dontbanmebrodontbanme5403 Před rokem +5

      Yeah, you don't know what you're talking about, sorry to be so blunt.
      First off, there's a shortage of pilots and that's simply due to covid. Flying a plane isn't like riding a bike! When you haven't done so for a while, you have to be re-certified to fly that plane again, which takes time. Now if you have thousands and thousands and thousands of pilots that have to be re-certified, something that's never happened EVER in the history of air travel, well you can imagine there's a very long queue to get these pilots back in the air again.
      Next, you had a lot of pilots who were scared of the virus and just quit or retired.
      Lastly, there's a pipeline of students who want to become pilots. Well who wants to spend $100K to become a pilot, only to find out there's no job? So once the pandemic started, many future pilots said screw it, I'll go do something else.
      Let's continue. Next, you have airport workers all around the world that are striking for higher pay. I know this first hand as I was traveling through Amsterdam last month and got caught up in their strike (and missed my connecting flight). Clearly, the airline has no control on what airport workers do. You want to say airports should just pay workers more money. Surely, lovely, where is that money coming from? WE JUST HAD A PANDEMIC AND NO ONE WAS FLYING! Both airlines and airports are in major trouble right now due to lost revenue.
      But according to - what's your name again? - "dave van beers", the airlines and airports are losing billions upon billions of dollars all because they just ignored things. And somehow this makes sense to you?

    • @dontbanmebrodontbanme5403
      @dontbanmebrodontbanme5403 Před rokem

      @@CruiseControlM3
      Please tell me, how did the airlines and airports create this current problem?

    • @Lemonade_Stand_
      @Lemonade_Stand_ Před rokem +5

      @@dontbanmebrodontbanme5403 but why didnt they do the recertification before? Also most airlines never stopped running, they just reduced flights. It 100% is the airlines fault.

  • @davidluthi3298
    @davidluthi3298 Před rokem

    Thanks a lot Sam! Very useful.

  • @jamesellis4214
    @jamesellis4214 Před rokem

    EXCELLENT!!!! you do a great job and THANK YOU

  • @Citricut2
    @Citricut2 Před rokem +14

    I flew ZRH-MAD-AGP/VLC-MAD-ZRH with 4 pieces of checked in luggage earlier this month with no problems or delays whatsoever even though airports were busier than ever, looks like AENA has things under control. On the other hand after watching your video I’m happy my next trip this week is on sleeper night train 😅

    • @mikeleone1347
      @mikeleone1347 Před rokem

      I flew PHL-ZRH on American Airlines a month ago (June 24), and not only was it not delayed, the flight actually landed an hour earlier than scheduled ...

  • @synfyn
    @synfyn Před rokem +8

    Dublin airport has managed the people traffic very well. There are still queues but well managed to make sure you don’t miss your flight.

  • @tobyjacob8701
    @tobyjacob8701 Před rokem

    Thank you for Sharing this Sam. I'm travelling next year so this tips are surely handy. Greetings from Papua New Guinea!

  • @auntiekriss
    @auntiekriss Před rokem

    Thank you sam, what an informative details of flight issues! Keep it up, God bless 🙏🏻

  • @Aerolandaircraft
    @Aerolandaircraft Před rokem +305

    I'd blame the airports and the airlines for treating their staff horribly, causing these terrible situations. Here in Australia, the CEOs of airlines and airports are blaming each other, in one case, Qantas CEO Alan Joyce has blamed innocent passengers for causing this mess, though Qantas has made several poor decisions (including using third parties) to get to this stage. Appaling.

    • @syl812577
      @syl812577 Před rokem +20

      Too bad someone can't fire the overpaid CEOs and use that money hire more actual workers plus give those frontline workers better wsges..... in a perfect world

    • @dontbanmebrodontbanme5403
      @dontbanmebrodontbanme5403 Před rokem +10

      You can do that, but you'd be wrong. The blame is due to the pandemic and the ripple effects due to that.
      * Many pilots who were furloughed simply retired. So those are pilots we lost that we're not getting back
      * Some pilots quit to do other things. We *might* get some of those pilots back. However, all of them and those that didn't quit still have to be re-certified to fly the planes. It's not like riding a bike. Once a pilot has been out of the air for too long a period of time, they have to go back to training. Now imagine thousands upon thousands upon thousands of pilots needed to be re-certified, something that has NEVER happened in the history of air travel. Well clearly you're going to have a huge bottleneck. But there's more.
      * The student pilot pipeline had a two year period that was severely disrupted. Who wants to spend $100K to get through pilot school and there be no job? Great, we now see that we're getting past the pandemic and students are going back to school. But we have two full years of students not becoming pilots!
      Airlines had no control over anything I wrote above. I could write a lot more, but suffice it to say, what you wrote is wrong.

    • @kevingould6725
      @kevingould6725 Před rokem

      Alan Joyce has sacked workers and used the pandemic as a cover story.

    • @Michael-db4sn
      @Michael-db4sn Před rokem +5

      @@dontbanmebrodontbanme5403 Good reply.
      I don't think paying CEOs less and front line staff more is wrong. It's a nice gesture. And it wouldn't cost the companies that much. They are sitting on huge cash surpluses. An airline is a utility like a public bus service or the postal service. They compete for customers, and also for employees.

    • @mrhman
      @mrhman Před rokem +8

      I hate the term 'ramping up recruitment'. Heathrow is using the same term to describe their recruitment and let me tell you, its all lies. I have family that work in Heathrow and they've told me the Recruiters are very very picky, and on top of that there are sometimes months to wait just for a security pass and background checks. Heathrow and its airlines are very greedy (excluding Emirates, nothing but praise for them). My own mother worked at Heathrow for more than 35 years as check-in staff. When covid came around the bosses saw it as a way of gaining profits by getting rid of staff. The severance package they offered her was shameful. They are now asking for her to come back. Guess what, she said no. Greedy fat cats can do one.

  • @robertodea428
    @robertodea428 Před rokem +8

    I flew this morning with Eurowings from Heathrow to Hamburg with hand luggage only, it all went very smoothly and we arrived on time. Last week I flew from Heathrow to Dublin return and that also went smoothly. However I did get to the airport about two hours before all my flights. I was visting relatives I couldn't see during covid but I think I would avoid flying at the moment just for a holiday. I was just lucky with my four flights.

  • @karendavis4283
    @karendavis4283 Před rokem

    Thank you for providing such timely and practical information and advice.

  • @clivep3515
    @clivep3515 Před rokem

    Sam very interesting video., thanks for the info, you're my fav👍

  • @JB-ie6rz
    @JB-ie6rz Před rokem +10

    Hello Sam
    Austrian in VIE is handling the situation pretty well. The big advantage they have is that Security Checks and most of the Ground Handling Services is done by airport staff. VIE never outsourced the departments. Additionally the airport did not let any staff go during the pandemic. So right now they are in a pretty good spot.

    • @japaris75
      @japaris75 Před rokem +1

      I love Austrian. My favorite airline in Europe. Unlike Sam's advice, I would rather fly with a connecting flight in VIE than fly direct from my airport to my destination airport.

  • @vnse725
    @vnse725 Před rokem +6

    Flew to Dublin from Manchester and then to Heathrow last week on Aer Lingus. Just a slight delay on the London flight, no problem with checked luggage. I guess I'm lucky!

  • @AmbientWalking
    @AmbientWalking Před rokem

    Thanks for the tips, man. Appreciate it.

  • @AnnaLMarin
    @AnnaLMarin Před rokem

    Excellent video. One of the best. Good job!

  • @MarkoProximo
    @MarkoProximo Před rokem +101

    If you’re flying with HAND LUGGAGE ONLY, pay extra for priority boarding if you can. That way, you’re sure you’ll get space in the overhead bin. Once those are full, they will make you check your bag at the gate and it can still get misplaced or lost (and you won’t have the essentials handy if you put them in the main hand luggage bag).

    • @micca143
      @micca143 Před rokem

      Gogooggogooggoogogogggogoouoggogogougogouogio ishe

    • @VolcanoGroupie
      @VolcanoGroupie Před rokem +2

      Great advice.

    • @howdan1985
      @howdan1985 Před rokem +1

      That is a good point (regarding getting overhead bin space) but I've always thought that paying for "Priority Boarding" was a total mug's game/waste of money as I used to say to people "We're all going to get to our holiday destination at the same time, you're not getting there any quicker by paying for PB" 😂

    • @KBinturong
      @KBinturong Před rokem +5

      If you don’t want to pay for priority, to not take a solid bag but a soft bag instead. You are less likely to be required to check your handbag.

    • @MarkoProximo
      @MarkoProximo Před rokem +3

      @@KBinturong I used to travel with Rick Steves convertible carry-on, a very practical soft bag that can be worn as a backpack. But I started missing wheels as I grew older... I usually travel 3-4 weeks at a time, often combining several flights with trains, buses, public transport and lots of walking. Now I use a Samsonite S'Cure carry-on which is quite slim, so it fits most overhead bins, especially the newer ones that let you put your case upright on the side. Even if a normal case wouldn't fit when there are already several bags inside, the S'Cure can. Also, it has no zipper, but a 3-point sealed closure, so it is very hard to get into quickly (as if when someone wants to snatch something from your bag in transit, or if your hotel room has no safe).

  • @sovereignvanu3703
    @sovereignvanu3703 Před rokem +43

    Airlines did hire in preparation for the summer, major issue is a large amount of employees were given incentives to retire for covid and many others just laid off. with a rehiring spree, the numbers the airlines have (employees) were comparable to 2019 levels early 2022 (at least for our company), however there was a major lack of experienced workers. We are now seeing alot of newhires quitting at the larger airports since the workload is substantial and only worsening as the worker shortage is growing, they did start hiring at substantially higher rates but we are now 500 workers short at our major hub, we were 200 short a month a go and less than that in March.
    Basically we need our fully experienced 2019 roster to handle this season but we have maybe half of those workers and the other half are new hires off the street that are dwindling in numbers by the day... - Ramp worker

    • @Wholelottarosie-lc8ed
      @Wholelottarosie-lc8ed Před rokem +9

      I would love to work for the airlines, but they require the 💉. That's another reason they are short people.

    • @Kaibigan39
      @Kaibigan39 Před rokem +1

      @@Wholelottarosie-lc8ed and people are dying from it. A third reason.

  • @yudhatirtadani09
    @yudhatirtadani09 Před rokem

    Thanks for sharing Sam, truly valuable tips and tricks to fly post covid era

  • @afua5631
    @afua5631 Před rokem

    Thank you for this information. Good to know.

  • @tomattime
    @tomattime Před rokem +5

    Wonderfully honest.
    The Iceland Air approach of carrying baggage handlers is fascinating

  • @TWCHHK
    @TWCHHK Před rokem +89

    So many of my friends in the airline industry (mostly ground staff) have been fired when covid started and not given any alternative for them to consider returning to the business anytime soon. Most people who work in this industry are truly passionate about what they do and have rather low salaries compared to other businesses. But the way they were treated and let go just lacked respect from ground handling companies, airports and airlines... a lot of experienced people have left the industry forever and what is happening now is solely the company's managements fault in thinking about short-term cost saving and not being able to project themselves further into the future. I feel truly sorry for anyone who is travelling and experiencing all delays but please, don't let your anger out on staff. They are trying their best to come up for their managements short-comings...

    • @andersonrodriguez8258
      @andersonrodriguez8258 Před rokem +13

      These companies only think short term look at the 380 retired to soon a lot of them bringing them back lol they only think bout quarter earnings

    • @adstix
      @adstix Před rokem +15

      Yup, the poor airport staff are equally victims!
      They're overworked, underpaid and now have to take all the heat from frustrated travelers!

    • @LINJ638
      @LINJ638 Před rokem

      Blame the fucking globalists for allowing this to happen, not the airline employees.

    • @LINJ638
      @LINJ638 Před rokem +1

      @@andersonrodriguez8258 SMH......

    • @tipptop9
      @tipptop9 Před rokem +7

      Swiss is 100% correct, I know more ex aircraft mechs than I do working aircraft mechs. Most have gone to pharmaceutical and renewable energy where pay and conditions are much better and stress is much lower.

  • @janearce1448
    @janearce1448 Před rokem

    Thank you Sam, your guidance are very informative.

  • @margaretWestminster
    @margaretWestminster Před rokem

    Thank you for this information. It's a bit scary seeing so many services going down in quality

  • @bradillingworth8660
    @bradillingworth8660 Před rokem +9

    Hello sam thanks for the video very informative

  • @212MPH
    @212MPH Před rokem +40

    Sam, these airports knew exactly how many people would be at the airport on any one day.
    So they allowed tickets to be sold that could never have been managed by the airports.
    Totally negligent and greed driven.

  • @davidmanconi
    @davidmanconi Před rokem

    Useful content, links and tips. Great video as always.

  • @davidarmitage289
    @davidarmitage289 Před rokem

    So glad to see you back!

  • @jelenakatic1778
    @jelenakatic1778 Před rokem +53

    There's no employee 'shortage', but companies' greed. They've got loads of governments money back in 2020, but instead of using it to keep their airline workers, they went for their own stock buy-backs while firing close to 500000, (yes, that's half a million) workers during the pandemic, and now not hiring them back, just because they can draw on stock market profits without actually providing service to their customers.

  • @thegrumpycanadian274
    @thegrumpycanadian274 Před rokem +36

    Just flew YYC to BKK on Air Canada, with ANA handling the final leg. Both my Air Canada flights were very late on departure, But ANA was stellar. Plus Bangkok seems to have there stuff together. From the time I got off the plane in BKK, I was through customs in 10 and minutes and about 15 minutes latter I had my baggage and was out of the airport. Well done BKK, 25 minutes from deplaning to being outside the terminal.

    • @Yamato-tp2kf
      @Yamato-tp2kf Před rokem +3

      That's probably because BKK airport didn't fired any employee..

    • @purnasaimadala
      @purnasaimadala Před rokem +10

      Looks like asia isn’t having these staff shortages

    • @nomeka6518
      @nomeka6518 Před rokem +2

      @@purnasaimadala yep

    • @sapphire3084
      @sapphire3084 Před rokem +2

      @@purnasaimadala Either that or they're only flying at their current limited capacity.

    • @jdv2093
      @jdv2093 Před rokem +1

      Well its not really a high time season in Asia, its monsoon season already so people aren’t really travelling

  • @grubernastya2280
    @grubernastya2280 Před rokem

    Thank you so so much for all these tipps🙌

  • @katjapssst2148
    @katjapssst2148 Před rokem

    This was very helpful. Thank you for this Video.
    I'm traveling in September to Frankfurt Germany and it worries me a lot.

  • @samnews76
    @samnews76 Před rokem +8

    Sam, I use to work customer service for the Atlanta airport and your tips were spot on. I would advise people connecting through ATL to become familiar with the airport layout before they arrive. The airport is HUGE and it's not always easy to find someone to help you to your next gate or baggage claim. But the signage is good. Just keep looking up and you will get to your destination much easier. Also, bring your own food. All of the restaurants in the airport have not reopened because of lack of staff. Those that have are swamped with passengers. And one more thing: GOOD LUCK!😊

    • @jenmar9428
      @jenmar9428 Před rokem

      Hi Stan,
      I will be flying from Amsterdam to Atlanta with Delta Airlines next year Feb. I will only be 7 hours in Atlanta. Are restaurants at the Atlanta airport open now?
      Cheers, Jen

  • @scottbrandon6244
    @scottbrandon6244 Před rokem +5

    My list includes Dublin, Heathrow, and Amsterdam. The problems include very long lines for security checks which can last several hours.

  • @brendangillespie9881
    @brendangillespie9881 Před rokem

    Good stuff Sam - all sensible tips 👍👍

  • @dennisalexanderreilly8624

    Great points Sam, as always! After my trip to Seattle in May from SFO, going to chill until November, when I'm off to Barcelona.

  • @nurrizadjatmiko21
    @nurrizadjatmiko21 Před rokem +41

    Oh wow that's a nightmare for travelers from around the world but thank you so much for the travel tips, Sam. Btw, if you want to visit Indonesia, i advise that it will be quite safe for you Sam and all of you to visit Indonesia🇮🇩 by August 2022 because this month the covid cases in Indonesia has gone up again. 👍👍 for this video and still a big fan from Jakarta, Indonesia.

  • @ekoansah
    @ekoansah Před rokem +80

    In 2020 when the airline industry shut down due to covid and airline workers lost their jobs, they asked customers to buy air tickets like they bought toilet paper, in order to save the industry. They also asked their respective governments for bailouts, which they received, so to me this is a complete slap in the face for airlines to treat customers this way at a time when the world is now opening up for travel post-pandemic. We all wanted the airline industry to survive and encourage governments to save the industry, so for airline workers to turn around and treat customers this way during the peak season of summer travel is so unfair, shame on them.

    • @TWCHHK
      @TWCHHK Před rokem +12

      All of what's happening now comes down to one word: management
      If there are people who should be accounted for all the mess right now it's the airlines, ground handling companies and airports management who prioritized short term cost savings over long term projections...

    • @personperson143
      @personperson143 Před rokem +11

      @@TWCHHK Here in Ireland, Dublin Airport laid off literally everyone during the pandemic. When things picked up again, most of those who were laid off found other jobs. the contracts being offered out are also terrible which means Dublin Airport are now struggling to find people to do the work. it's a mess.

    • @TWCHHK
      @TWCHHK Před rokem +9

      @@personperson143 Yep, I think it's pretty much the same across the world. Companies fired their people and now try to re-hire them at even worse conditions than they used to offer...

    • @fgsaramago
      @fgsaramago Před rokem +8

      Those same workers are being asked to work overtime while oftentimes maintaining the 20 to 50% wage cuts they got due to covid. I cant blame them for striking

    • @jg-xx8oh
      @jg-xx8oh Před rokem +3

      It’s not only the airlines it’s the government’s giving out free money and now there’s a shortage of employees

  • @bennguyen9267
    @bennguyen9267 Před rokem

    Thanks Sam for sharing useful information

  • @birdman5223
    @birdman5223 Před rokem

    Scary times for air travel😵‍💫, good work MrChui👍🏻

  • @hernanhernandez3861
    @hernanhernandez3861 Před rokem +21

    Super, super helpful. I just took a job in investment banking and I am flying all the time now. 2 weeks in I already missed 1 flight and most have been delayed. Very true about morning vs. evening or even afternoon flights. Very high percentage of delayed afternoon and evening flights. When I have important meetings I plan to arrive hours in advance to allot for airline/airport delays.

  • @chryseass.5143
    @chryseass.5143 Před rokem +6

    I recently flew from Dublin (DUB) to Pearson (YYZ) and knowing about all the luggage delays left my suitcase behind and flew with carry on only. I think that it was a smart thing to considering the current situation.

    • @bobcaygeon6799
      @bobcaygeon6799 Před rokem

      If I HAD to fly anywhere right now, that's what I would do also.

  • @santolify
    @santolify Před rokem

    So informative Sam. Thank you so very much.

  • @jeffrosenberg8456
    @jeffrosenberg8456 Před rokem

    Thank you for these great tips.

  • @nicolasguerineau9346
    @nicolasguerineau9346 Před rokem +10

    Thanks for the honest video Sam. I flew with Lufthansa 2 weeks ago and have been in transit at Frankfurt airport. From the last month 3 times, they're changed my flight and even that 10 min before the normally take off the time it's been cancel without anyone come to tell us. All the staff are under pressure. We needed to ask from another gate for some information about our flight and even though they don't have good information. Because so many people I saw families with very young babies ( 2 months) without enough food, change and no proposition to sleep in the hotel because is all full around 200km from Frankfurt Airport. We rent a car from Frankfurt airport to Marseille and drove all night.
    5 days after I get my baggage at my final destination. I love travelling, I love being at the airport but right now not.

    • @SamChui
      @SamChui  Před rokem +1

      Did you receive any notifications by text/email/app? You should try to claim compensation if it is last minute with EC261 regulation. (Try AirHelp) This is very unfortunate especially your case with young babies.

    • @nicolasguerineau9346
      @nicolasguerineau9346 Před rokem

      @@SamChui Yes Sam I already made the claim with Airhelp. It was an experience to be inside the airport where you usually feel happy and impatient to fly. 2 hours before take-off I get the notification about the changing gate. I put my phone away because I was believe everything will be expected for our flight. Some crew at the airport tell us our flight will be on time. When you believe that you feel good but every 10min we hear so much new about is cancelled etc... What I can make a conclusion about my experience is even you checked every 10min your statue flight or your ask the staff at the airport to be sure for your flight is happening you need to stay calm. This summer doesn't check in your baggage because it will arrive late for sure. Put an Airtag inside if you don't have a choice.
      ( it wasn't my baby. It was a couple next to me)

  • @OhhKikka
    @OhhKikka Před rokem +11

    So grateful for the more available direct flights to Vienna, being able to fully check-in online and print boarding passes, luggage tags and receipts, and most of all the willingness of the man at the side counter to accept the bag after a quick check of the passport and home printed tag, then hand lifting and judging it’s weight. It was all done in the name of efficiency and expediting the airport process. LAX-VIE, July 11, 2022. We did not wait in line.

  • @cr8zystar282
    @cr8zystar282 Před rokem +1

    I used to work for an airline when Covid hit they offered a sweet severance package! So glad I took that severance package half years pay, and five years of health care!!

  • @ZyciewKanadzieAnitaBeataVlog

    That's why I left my travel agent job, after working full time in travel for the last 29 years...Plus I used to love to travel and went somewhere almost every month, but now I have no desire whatsoever to fly anywhere, especially that my base airport is Toronto Pearson. I used to love to connect thru the Amsterdam airport and now I'm in shock that it's the worst airport for delays in the whole Europe. World is turned upside down...Thanks Sam for these statistic. Greetings from Ontario.

  • @carolrosales8382
    @carolrosales8382 Před rokem +5

    I flew four different airlines in Europe this summer. Zero delays, zero lost luggage, and I accidentally bought a fast pass to get to the gate (lucky). The last flight lost my luggage 😭😭😭😭

  • @SarangPakistani1947
    @SarangPakistani1947 Před rokem +11

    In this chaos, I flew three days ago, with Emirates. From Frankfurt, Germant to Incheon, Korea. Guess what, it was a perfect flight without any delays and long queues 🙈 Although A380 to Incheon was almost full.

    • @BibaSenana
      @BibaSenana Před rokem

      At the moment Emirates is the best...
      They "rebelled" to LHR who forcing airline cancel flights nd telling thm not to sell tickets ...outrageous!

  • @daphnelee4997
    @daphnelee4997 Před rokem

    Very informative! Will forward to my son who will be on their honeymoon to Europe this summer and hope they find it useful as well!

  • @hiroshiono5382
    @hiroshiono5382 Před rokem

    Hi Sam, thank you for sharing this video. It was very informative and insightful. The message is clear: Just don't fly!

  • @rhino127
    @rhino127 Před rokem +3

    This was already apparent in early May with staffing issues in most airports. The ramping up of staffing is at least 1 year behind demand.

    • @mrhman
      @mrhman Před rokem

      I hate the term 'ramping up'. Heathrow is using the same term to describe their recruitment and let me tell you, its all lies. I have family that work in Heathrow and they've told me the Recruiters are very very picky, and on top of that there are sometimes months to wait just for a security pass and background checks. Heathrow and its airlines are very greedy (excluding Emirates, nothing but praise for them). My own mother worked at Heathrow for more than 35 years as check-in staff. When covid came around the bosses saw it as a way of gaining profits by getting rid of staff. The severance package they offered her was shameful. They are now asking for her to come back. Guess what, she said no. Greedy fat cats can do one.

  • @JAISSTEUER
    @JAISSTEUER Před rokem +5

    I was in a Situation like what many experienced. We were flying to Sacramento from Paris and we got to the airport at least 2 hours before departure. Which lowered to an hour but the line for customs took so long that they did inform us the flight was delayed, then some what later boarding started. Eventually they closed our gate due to the lack of people who couldn’t get thru customs and stuff like that, which INCLUDED US. When we got to the gate, the gate ALREADY CLOSED just a minute before we got there. So we had to get a new plane under a new gate and that took about an hour. So finally that were thru security, we got our new plane after transferring terminals because CDG was HUGE. and we flew to Seattle. But this isn’t the end. Once we got to Seattle we tried to find a flight to Sacramento but the thing about this was our luggage was all over the place so it was just interesting. When we were flying back on June 17th, we had a party of 6 so trying to find a plane with that many open was a bit of a challenge. We did find some with like 5 but we then realized we would have to split the group. About an hour later we split the group into 3 and 3, and that meant 3 boarded a plane when it was available and 2 others including me was gonna have to stay the night. After the night we go back to the Seattle airport and it was easy to go thru security and we were finally able to get home.

    • @lutomson3496
      @lutomson3496 Před rokem

      Had this same problem going from Orlando to Sacramento on Delta..Southwest seems to have better service and reliability, not a fan off Delta anymore and I have a ton of miles to use up, shortage of pilots, crew and any weather delay will cause hours and hours of delays

    • @valerieneal2747
      @valerieneal2747 Před rokem

      THAT IS HORRENDOUS !!

  • @mughalbaig1149
    @mughalbaig1149 Před rokem

    Awesome Video
    Thank you Sam

  • @mike-ulove2travel
    @mike-ulove2travel Před rokem

    Great video. I always enjoy watching your videos. Very informative and good to see. They inspire me to get out there and see the world 🌎 on different airlines ✈️. Thanks again for sharing.

  • @yamyk74
    @yamyk74 Před rokem +26

    Sam, I will add another 2 pieces of advice: (1) don’t book yourself on code-sharing flights because each of the airline will try to blame the other without regards to your as the customer (2) don’t book via a travel agent, do it directly with the airline company, because whenever you have any ticketing problem or flight changes, the airlines will not entertain you and direct you to the agent, but the agent will blame the airlines, so you as the customer will go into a loop.

    • @angeliquebel
      @angeliquebel Před rokem

      👏😄

    • @Moonchild77777
      @Moonchild77777 Před rokem

      I experienced this on my most recent vacation to Israel. Booked through Priceline. Flew with an AA affiliate. Both airlines had conflicting info. Disastrous when checking in. Almost missed my flight back home.

    • @JennyKara
      @JennyKara Před rokem +1

      I have to disagree on this. You can’t generalize it. Travel agents are here to help. I have a travel agency and you can’t imagine how far we go just to help our clients when they have problems. If you are good at contacting the airline, perfect, go ahead. But there are passengers who need assistance and that’s where we come in. Maybe not all do it, but please don’t generalize.

    • @organizedchaos4559
      @organizedchaos4559 Před rokem

      How do you know if it’s an code sharing flight?

    • @yamyk74
      @yamyk74 Před rokem

      @@JennyKara I agree with you that I cannot generalize. I am just sharing my personal experience.

  • @pagpapaitim
    @pagpapaitim Před rokem +16

    We just had an evacuation at SFO international terminal last night due to a bomb threat. They reopened almost midnight. It’s one of the few major delays this airport has ever had.

    • @alexmullane191
      @alexmullane191 Před rokem +2

      I was working in Terminal 1 when it happened. I was luckily in the breakroom at the time so my coworkers and I were safe, but when I left the airport around 10 that evening everything was chaotic. The airside section of Terminal 1 was packed with people from the International Terminal, and some even took to walking all the way to the garage, which is nearly an entire MILE away.

  • @sharongalvin9433
    @sharongalvin9433 Před rokem

    Thank you for this very informative video.

  • @Natt4226
    @Natt4226 Před rokem

    Thank you for this info, I will plan a little differently..

  • @Voldemazing
    @Voldemazing Před rokem +4

    This was very helpful! I didn’t know TSA had an app. My husband and I are flying out of DCA in August and I was a little nervous coz of all the delays. This video puts me more at ease. Great video

  • @tubatits
    @tubatits Před rokem +16

    As a 26 year experienced commercial aircraft mechanic, who was forced out due to mandates, I smile at this.
    Im never going back to aviation and know of MANY who have done the same. 2 years off gave plenty of time to reflect on how this industry treats its people and Im glad to have stepped away.
    This industry deserves what is happening to it.

  • @foxydlao264
    @foxydlao264 Před rokem

    Informative. Thanks!

  • @donnadwarika6370
    @donnadwarika6370 Před rokem

    Thanks Sam great information

  • @Mayangone
    @Mayangone Před rokem +19

    When I was working for the Federal government that was years before 9/11, some years, we were required to take the GSA bird-brained scheme of contracted "paired airlines". I had a project meeting at San Antonia Texas the next day. I had to fly early the day before as the government travel office issued me an itinerary from Pittsburgh via east to NY LaGuardia, west to Chicago O'Hara, then south to Dallas, then west to San Antonio. I got up at 5:30 AM the day before, flew from Pittsburgh to NYC, changed plane, then flew to Chicago, changed plane, then Dallas and finally to San Antonio. By the time I got into San Antonio, it was 12:30 AM, a total of 18 hours. The government rental car company had left. I took a cab to the hotel for $15. That morning I took another cab to pick up my rental car. Another $15.00. The direct flight would have cost the government $30 more and would take 2 hours. As usual, in the government, the left hand doesn't know nor care what the right hand will have to do.

  • @nalinpiyaratna9059
    @nalinpiyaratna9059 Před rokem +89

    Hi Sam not sure if you saw the news in Australia recently. It seems to suggest in particular Qantas case that a lot of experienced ground crew, perhaps even pilots and cabin crew with over 30 to 20 years experience have been let go during the pandemic even with government assistance. As far as I am aware they have not asked for the experienced crew back and in their place have put contractors with little to no experience to meet the demands of supposedly full time workers. The result is low staff morale, burnout and ineffective communication or handovers to get tasks done. This appears to be a global issue and not something unique to Australia.

    • @jetaddicted
      @jetaddicted Před rokem +9

      I will confirm that it is global…

    • @SamChui
      @SamChui  Před rokem +22

      Hi Nalin, Yes I follow these news. It is happening in many places for cost-cutting and savings. Passengers are suffering as a result.

    • @qwato
      @qwato Před rokem +9

      That's capitalism at their purest form.

    • @-Tartarus-
      @-Tartarus- Před rokem +3

      Same here in Spain

    • @ks5523
      @ks5523 Před rokem

      The Government's don't want you to travel anymore. Period.

  • @georgemoscahlades7473

    Good job Sam.
    You are terrific.

  • @pakkwongchan1780
    @pakkwongchan1780 Před rokem

    Thank you for all the information.

  • @What-the-sigma68
    @What-the-sigma68 Před rokem +11

    I was flying from Singapore To Bali on July 6th. At Singapore, Terminal 2 Is closed for renovations. So They have to fit flights at all Terminals. I checked in at Terminal 3 At Changi, but The gate was at Terminal 1 which is a 30 minute walk. At the gate, Changi has their Security Is at the gate so we had to wait for another 10 minutes for security. But surprisingly, the flight left 5 minutes early!
    So in Singapore at least, it isn’t the worst. When I looked at the screen for the flights, no flights were Delayed/ Cancelled!

    • @nomadblueprint
      @nomadblueprint Před rokem +2

      Yes you're right. Touched down in late June at Changi everything was super ease. No hectic havoc scene like these. I even visited Jewel just to appreciate the view of this best airport in SEA region

    • @maddieong4486
      @maddieong4486 Před rokem

      All the terminals are connected via skytrains , it takes less than 3 mins to get to another terminal once you're on the train.

    • @What-the-sigma68
      @What-the-sigma68 Před rokem

      @@maddieong4486 I know but the train was full.

  • @sainnt
    @sainnt Před rokem +13

    Traveling in the summer is never a good idea unless absolutely necessary. I do most of my traveling between autumn and spring. Not only are these usually the cheapest times to travel (excluding big holidays like Christmas), they're also the times with the fewest tourists, so fewer lines at popular attractions, lower hotel costs.
    I understand that holiday travel is heaviest in the summer because that's when children are mostly out of school and parents take their work vacations, but it's something I avoid doing with my family.

    • @harbanskaur8146
      @harbanskaur8146 Před rokem

      It's true 👍

    • @qiminyang9331
      @qiminyang9331 Před rokem +1

      If you travel with kids, not much flexibility.

    • @rajeshk9175
      @rajeshk9175 Před rokem

      I got something planned Sep and hope the baggage issues get better by then. I need to buy some essential stuff from back home

    • @sainnt
      @sainnt Před rokem +1

      @@rajeshk9175 September should be okay.

    • @christophercobb249
      @christophercobb249 Před rokem

      It's a luxury to avoid summer travel. Many people don't have that flexibility.

  • @eyesgotit8657
    @eyesgotit8657 Před rokem

    Very informative. Thank you.

  • @saravanavigneshrajendran8506

    Good one Sam. Thank you!

  • @jbar_85
    @jbar_85 Před rokem +3

    These countries need to stop handing out COVID stimulus checks and get people back to work. Crazy.

  • @tolecmaviclae7349
    @tolecmaviclae7349 Před rokem +3

    Interesting to see people in other countries experiencing what has always been normal here in PNG. The airlines here are not exactly what you would call punctual. My last flight from Rockhampton the Lae took 3 days with 2 overnight hotels (Complimentary) on a normally single day trip.

  • @claudiateve9559
    @claudiateve9559 Před rokem

    Zürich is an excelent Hub in Europe!
    I always fly Swiss, non Stop flights;
    Thanks and Congrats for your work!

  • @Sam-ny1ng
    @Sam-ny1ng Před rokem

    Thanks Sam, HK brother good Info !!