What Precautions for Gevi GECME022-U Espresso Machine in the First Use
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- čas přidán 12. 09. 2024
- We are committed to provide you a best brewing experience.Gevi Espresso Machines 20 Bar Fast Heating Automatic Cappuccino Coffee Maker allows you to enjoy delicious coffee at home.
Buy GEVI here- www.amazon.com...
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Please comment below and let us know what you think of this product or if you have any other questions.
Thank you very much! This helps a lot! Graci, Senior!
Thank god for this video because I couldn’t wrap my brain around instruction manual😂 excited to use my new machine in the morning!
Thank you for the video I'm loving the machine very easy to use
Sería mejor si hablara en su idioma y pusieran subtítulos
I received my Gevi espresso maker yesterday. I feel prepared to tackle it, thanks to your videos!
Hi when I hit the 1 shot and 2 shot button it doesn't stop on its own it just keeps pushing water out as if I hit the manual button. My machine is bran new. help what am I doing wrong?
This is so helpful!!
Hi there，
Thanks for watching our video.
Glad to know that the video is helpful to you. If you have any problems when you're using this machine, please contact our official email: gevi-home@gevi-home.com.
Have a nice day,
Can you show how to program the shots to the amount you want?
Hi Karla,
Thanks for your support to Gevi.
Here are the steps for Shot Volume Programming:
1-Long press the 1 SHOT button / 2 SHOT button for 2 seconds to enter into the mode of setting the dispensing amount.
2-Press the 1 SHOT button / 2 SHOT button, Espresso will start to pour.
3-When you reach your desired 1 shot / 2 shot volume, press the 1 SHOT button / 2 SHOT button. The espresso pour will stop.
4-Press the 1 SHOT button / 2 SHOT button within 15 seconds, 1 SHOT button / 2 SHOT button indicator will flash white for 3 times. and the new single / double cup espresso shot volume has been saved.
5-The machine will return to the READY state.
Note: Press the Manual dose button within 15 seconds. The Manual dose button will flash white for 3 times, the machine will be back to ready mode without saving the new settings.
Hope the above will help you. If you have any questions, please contact us via our official email: gevi-home@gevi-home.com
Have a nice day,
hi what is the size of portafilter?
54mm
@@nhschreiner Thank you! I got one as well. Im planning to buy a tamper
@@AnezkaElla I purchased this one on Amazon, love it. It a hefty tamper.Practical Stainless Steel Rosewood Handle Espresso Tampers, Anti-rust Coffee Tamping Mat, Espresso Powder Pressing for Coffee Making(51mm) www.amazon.com/dp/B08CDYV1FN/ref=cm_sw_r_cp_api_glt_fabc_VREJQJA5EH45QC833PE3?_encoding=UTF8&psc=1
i never cleaned my machine, i never do. i love the taste of factory new scent. you can never get it on the second or later try
Great machine. My unit is 6-1/2 months old and I am having issues with it. What is the best way to contact customer service. I live in the USA.
Mine too
Hey Gevi, my wife gave me as a present a Gevi expresso machine like this on last June 19th, 2021.
Unfortunately, 8 months later, since that time the machine began with leaking issues at the beginning of February 2022, I contacted the customer service for the warranty policy that applies according to your website.
After almost 6 months back and forth, yesterday they sent an email offering to pay me $20 as a warranty. What?!
Is it a custom good and fair customer service?
In this is the video you can see the leaking issue. I had sent them since February: czcams.com/users/shortsx6JZSZAw5ps?feature=share
How can you help me?
What issues did you have?
Excellent video. Just too many aw at the end of most words.
it arrived yesterday. didnt work, tried every troubleshooting steps only to realise the machine itself was broken. lmao truly a waste of my time
edit: it is indeed broken and i got a new one which works fine on arrival
Hello there,
Thank you for ordering Gevi products. We will try our best to solve any product problems you encounter.
We carry a 1-year warranty on our products and will provide customer service to answer technical questions at any time. The warranty is based on the order number and QR code. Under normal use, the warranty period is one year after the order is placed. However, the warranty will be void if the defect or malfunction of any warranty product is due to unreasonable use or lack of maintenance by the customer.
So if the product is still within the warranty period and it is confirmed to be a quality problem, we will definitely provide a warranty plan as soon as possible, so please provide the following information for further analyze and input the information into our after-sales service(gevi-home@gevi-home.com) for confirming your warranty qualification for better service:
1. Order number or order screenshot
2. QR code at the bottom of the machine
3. Please make a video of the whole process from plugging in the power to operating the machine to the failure of the machine and send it to us
If the video is too large to send in an email, please try the following methods :
Method 1: Divide the video into several parts and send the video by
email multiple times.
or Method 2: Send the video to our Facebook customer service （Facebook - facebook.com/GeviHome）
Have a nice day!
Best regards,
@@gevihome yeah i ordered from amazon, they replaced with a new one which works perfectly
@@wildcoolorange We hope the new product will bring you a more enjoyable experience.