The Agentic State, a concept first proposed by social psychologist Stanley Milgram, is a psychological phenomenon in which individuals act as agents or representatives for someone in a position of authority. In this state, individuals often feel compelled to follow orders or instructions, even if it goes against their own personal beliefs or moral compass.
But a lot of places price match so while I wouldn’t be a ass or least try to If I was Otto I totally would be like if u can price match ya can charge properly 🐱
after my first year of working retail if someone complains about a few cents off an item i just give it to them at that point and tell them its on the house today.
Exactly, corporate HQ has too much pull over the people. His request was understandable and correct but because HQ doesn't want to so it they can't comply which is bullshit for both the employee and the customer.
@@user-zn1zt1bi8r he is 100% wrong. You cant open a bag of chips and buy one chip, you cant cut a chair in half and buy half a chair, you cant buy just the hinges off of a prehung door, and you cant buy five feet of rope that they sell by the yard. The store decides what they sell and by what increments, not you. And that’s WHY you aren’t supposed to cut it yourself, because the employee is the one who knows by what increments its sold in. (Plus, they arent cut by knife, they’re cut with heat so the ends dont fray)
@@Vgamer311 you know, someone finally realizing he messed up the integrity of the rope by improperly cutting it. His 5 foot rope is gonna fray and last way less due to improper cutting. Though, in other countries, you can open a 6 pack and pull singles out. Only in America and a few other countries do they force people to buy a full 6 pack instead of allowing for singles to be bought. Homie could be from Germany, where they’ll sell you singles, and whatever you want to buy at the increments you want to buy it. Sure, you can’t open a bag of chips and buy one chip, but the system should allow for them to sell by the foot, by the yard, or by the meter.
It's actually crazy how people can genuinely blame employees for stuff like this ik this a movie but ik for sure this has happened in real life like it genuinely blows my mind
@mikechoto21 A lot of the time, it's pre-set prices. For length it probably only displays it by the yard, not the foot. Your gripe is with the people who made the interface, not the employee
I had a woman get mad at taxes and tried to claim since she lived out of town she didn’t have to pay the sales tax. My response was “ma’am the sale is happening here. When have you ever gone to a store and told them you didn’t have to pay taxes because you live out of town?”
@@cavaebi7890 because he cut the rope when the store doesn't sell the way he wants ? That's like taking 3 eggs from a carton of 6 and asking half the price....idk if you people even watched the movie but the character here is miserable and meant to be annoying...
Retail worker here: we literally can’t do anything about it. If the system goes by meters/yards, it goes my meters/yards. There’s no getting around it. This is why they ask to cut things like fabrics , ropes, chains, etc. so that we can know what to put in the system. It sucks, yeah, but it’s not the workers fault. I’ve had people come into the supermarket I work at literally asking for only half of the sliced of bread in the bag. Like I can’t type that into the system, same goes for rope in this situation.
@@exb940 you overestimate what our shitty computers at the checkout can do. And from my knowledge it's only common to have like a 0.5 foot/meter/yard or whatever wiggle room when it comes to conversion. Hence why you get it done in the measurement system that said store offers. Again, unfortunate but it's not the employee's fault the system is shit.
@@exb940 no, because that's not how the system works. It'd be like asking why a computer running on temple OS can't download minecraft, its just the system is just incompatible, and that can't be changed without dealing with some back-end shit that retail employees are not paid enough to deal with and aren't guaranteed to be qualified for.
They usually can just manually apply a discount of the 33 cents, it'd take like 2 seconds and they normally don't need managers approval for such small amounts
@@tailstechvideos2327 thats not true, discounts other than scanning existing coupons generally require manager overrides. you cant buy 18 eggs, you can buy a dozen or two dozen, but if they dont sell it in cartons of 6 you gotta buy what they have or go somewhere else, that person’s not responsible for your whining
@@tailstechvideos2327 yhh no. In a lot of places they know, they'll keep the option to do manual discounts locked behind a password the managers have. So the only way to do it would be to have a manager approve it.
@tailstechvideos2327 Walmart Retail worker here, sometimes it does not work that way. If the override is a giant amount, it will need supervisor approval. Even if you make claims like this, it needs to be approved by somebody higher up than the cashier because they're only there to keep sales going, they can't do everything they need to automatically. For example, if I wanted to price override something, it will be sent to by supervisor through the computer into their phones for approval. Sometimes the computers want them to log in manually too(which means literally punching in more numbers), to even override the items price at all. Plus if we are charging differently than you, it's best to keep to those measurements or go straight to costumer service desk for negotiating or for questions. Literally can't do much for ya other than call somebody up, even coupons need approved too at times if it's even $5 off.
Ive been in retail my whole adult life. At this point id tell him "look man, i dont make the rules. I get that its stupid and that the way you described _does_ make more sense, but im just doing my job. That being the case, you can either pay the charge, or you can leave. If you dont like those options I can have the police escort you off the premises."
I don't work in retail, I work at Chick-fil-A. One man wanted a sandwich with no butter on the bun. An unbuttered bun is 25 cents more than a regular bun, that is just how our operator designed the system. The guy called me "Stupid, incompetent, and not able to do elementary aged math." We just follow what our operator says. We don't try to be a pain.
I'm from the IT sector, once in a project I was on hand to test in loco a new system that we implemented. The amount of disrespectful customers scared me, one customer was furious with me for such a system nonsense and started screaming saying that I would stay there forever, I started laughing and replied that I was praying that she would never be a customer again. She insulted so many generations of my family after that even Charlemagne must have been offended
They allow you to cut the rope to the amount you need so they should be able to charge you for the amount you’re buying. In this scenario, it is on the menu.
On tills In the store I work you could have it set up as a quantity item which basicly has a preset price that for every one of it it ads up just instead of the an amount of individual items you’d just use the number of feet, this is just the system we use and the rope isn’t something we sell but I’d assume if we were to sell it and in that style we’d use a similar system Once again this is purely based on my experience so I don’t actually know how hard it’d be for other systems
Old people are the masters at making you go speechless like this. It’s kinda impressive and I love it (I’m a retail employee btw I’m just talking in general)
Think about it this way, if a store sells batteries in packs of 8 you can't just crack one open and buy 5. If the store sells rope in yards, you can't just buy 5 feet, you have to buy two yards
Just modify the price or change the amount to 1.66 yards. The workers depicted here didn’t respect the man and acted as if they were going to lose their jobs if they did help him. There is a price modify button and a customer service button for times like this, the rope was cut off a 1000ft spool of rope, nobody is losing their job over 0.33¢ ; they may in fact gain a recurring customer by charging the correct amount and helping by doing their job “customer service”
@@wilhoroshak6253too bad that’s not how it works and they could lose their job it’s not their rule it’s the company’s rule cashiers can’t just change prices on the spot and a couple cent may not seem like a big deal but if you do it for one person then you have to do it for everybody a mom and pop store can do that because they own the place as a retail employee myself i can’t just go doing shit to appease everyone,
@@wilhoroshak6253The whole point of this movie is that this guy is a miserable old bastard. Employees are not in charge of how the POS system is set up. You can go cut off another foot if you want it, but I’m charging you for 2 yards.
its an open rope its not like your opening a pack of eggs and choosing 11 to get instead of 12, and even if there isnt a button for 5 feet of rope just bill them for 3 and get the problem fixed next time around so the problem is fixed and a happy customer
"I only wanted 10 cans of soda out of this 12 pack of soda, so you better only charge me for the 10" kind of mindset. Also the second the guy said "shouldn't you be in gym class?" Would have been the moment he was tresspassed from the store permanently for harassment.
That example doesn’t even align with the example in the movie. A pack of can comes multipack so you have to buy the whole pack or choose to buy individual cans, but the rope one can choose how much they want so therefore they should charge for what he has or put a notice next to it saying we charge by the foot . Simple
@@user-rm3xn5yv2i he WAS notified, he ignored the notice. He wasnt supposed to cut the rope himself anyway and the reason why is because the employee would have cut it in yard-long increments. And even if it wasnt shown in the movie, i guarantee there was at the least a “please ask an associate for assistance” sign that the dude ignored because he thought he knew everything.
@@tektyrant not a reason to annoy the workers. THey aren't at fault they didn't make the rule, he should talk to someone else and stop bullying ( not really bullying but you see my point) making minimum wage worker
@@felixf4378 the plot of this movie is that he is about to attempt to end his life. thats why he's buying the rope the scene is supposed to be funny in context, because why care about 33 cents if you think you'll be dead in a few hours? youre right that he's insufferable, but he's insufferable bc he's depressed and doesn't care anymore.
This movie has me in tears. He was a depressed widowed man and no longer wanted to live. He was actually buying that rope to commit suicide, but he failed. He ended up meeting this new family that had moved in and he became happy. He died loved and left all his stuff to them. They saved his life
Saw this short reel, watched the movie and now I’m back here. Pretty good movie. I’m a person that rarely cries (didn’t cry) but I can see some people crying for sure. It’s on Netflix for the ones wanting to watch it
Worked in retail for five years. I got yelled at and called a horrible person for not letting an old lady make her husband move our cart corral for her to park “because all the handicapped spots are full”. A guy yelled “y’all are fuckin idiots” after I helped him find the greeting cards after a giant renovation. And I got called useless after a lady asked me where the air filters were and I didn’t know. It literally wasn’t even my department. People are wonderful aren’t they🙂
@@dallasyap3064 I say people need to work in retail at least once to learn how to treat people (and how not to). It thickens yours skin, but it can be miserable at times, yeah.
@@connormcgrath5800 I agree, that people need to work in retail or service jobs (whether long or short) to kinda have a simple understand of how people treat people. I have worked in service before (short one), but I don't think I'll work in 1 again unless I really have to.
@@connormcgrath5800 i've the feeling that you (or people who do your job) also sometime took the bullet for a decision you haven't made but your boss have. People should remenber that your are a facade to the company, not the man in charge. Also people are too individualistic and forgot that it's a human like them who have these job. Even extremely polite country like japan are not nice to store employees. I was shocked to see that most japanese didn't say hello or thanks when buying at a store, even if the store employees didn all the greeting and the bow.
@@ROCKZSTAR. Rope is sold by the yard. He got over a yard, so he gets charged for the part he cut. You can't eat half a meal at a restaurant and expect to only pay half.
@@ROCKZSTAR.Then he should go to another store with different policies instead of whining and bitching at the people who didn’t even make the store’s policies.
@@jackjohnson8244 But they can't. It's left of the end of the spool as finding someone to buy odd lengths of rope is hard. It's the main reason it's sold by whole yards.
I’m a retail worker and I agree with both points here , like yes he shouldn’t be charged for what he doesn’t have but we can’t do anything about it because it’s how the company sets it up, we can either ask you to get the full amount so it’s even or we all complain about how shit the system is.
but think about it, if he take a half of a banana, you cannot get charged for half a banana. You would stay get charged for a banana. You can't get mad for that. A lot of fabric seller does that too, if they sell by foot you can't buy by inches
Half true, i worked in Leroy Merlin as advisor, cashiers didnt even know then can do things like 0.## of product, they didnt even try that, people in whole store didnt try that, when i got idea and we did it was like second coming of jesus..... So Try that honestly, system probably will allow it.... Problem is you doing a math on 1/4 1/14 etc. I know its not your work to count it but its what most ppl dont even try and call it "system wont allow" type of thing
@@DevilDrako666yeah but then you get a new problem, say you take all those halves or quarters (whatever increment you want) what happens when I need 3 yards for example. It's not only for the sake of calculation it's also because in a store the product is a certain cut amount of rope. In this case the product is a yard of rope, and also the store would be taking a loss on all the extra pieces of rope they can't sell cause someone decided a couple cents was too much. You can't go take 6 eggs out of a carton then ask for it half off cause you didn't take them. Idk what crack station you worked at but every store I've worked in does it the same way. The product is buy it for the listed price at the set amount, otherwise the only person your shorting is yourself cause they're gonna have to get rid of that wasted stock anyway
Actually, i think he did it to himself in this situation; since he decided to cut the rope himself, instead of the employee helping & didn’t ask how it’s priced.
as a hardware store cashier there’s almost always gonna be difficult customers like this. eventually you just learn to make a compromise with them and they leave you alone.
People who actually act like this are the worst. As a retail employee, theres not much i can do unless I break rules that I also think are bullshit and then get yelled at and fired for it.
@@mcucrafts4840he was told they'd cut it for him and there was definitely a sign somewhere explaining that fact. Instead he took two yards and removed a foot. Perfectly fair if he's buying the full 6ft but this way he's leaving the store with an unsellable 1ft that's going to be left at the end. Stores sell you what they want to sell you at whatever price they choose to set. The only choice you have as a customer is to accept or reject that offer. You do not get to modify it. If there's a buy one, get one free deal going on mathematically you should be able to take 1 for half price, but that's not how the deal works. If the store is selling a cartoon of eggs you can't take 3 out and demand a 25% refund. Until he pays for it, what he has is a 2 yeard long rope that belongs to the store and that he vandalized. If he wants the extra foot he can go and take it. If he doesn't want to pay the extra 33c they'd probably let him leave if he left the rope. But the store doesn't sell 5ft of rope. He can't buy 5ft of rope.
@@mcucrafts4840 You don't have to pay less just because you took out 2 eggs from an 8 pack egg carton. Who do you think makes the rules? Because it's not the retail workers. And are you a child? Just plain stupid? Or just insanely privileged to think working minimum wage is a "choice"?
He isnt wrong, but he isnt right either. What he did was like oprning a can of soda and drinking half of it because he only wanted 6oz of cola instead of the whole 12oz can. They sell them by whatever unit they decide. If its more than you want/need, tough. Find another shop that sells by the unit you prefer, or figure out what you want to do with the extra rope.
I can understand you both. This is stupid to not allowed the customer to do so but in the meantime the store employee or the customer service can't do a thing about it. In my humble opinion, most of the time customer service don't really help the customer to solve their problem but to accept that it is what it is. (they surely help but don't resolve the issue) Worst of it, they took the bullet, all the hate and the stupidity a customer can deliver instead of the director who did the shitty decision. For me that's the main job of customer service.
Retail employee here, please understand systems these days literally prevent anyone outside of corporate to manage pricing. Store level managers only have a certain amount of power in offering sales or giftcards or the like. We cannot change prices ourselves, something like this should be complained to corporate- not to the employee. Please remember we want to help and we see your side, but we only have so much we can do.
As a non-american i can understand your and other people who work in retail comments That system sucks when i think about it even when i don't live in America
My grandfather did this once at a walmart. On behalf of all them employees I stopped his ass, paid the cashier and had a very long talk bout him shitting on the workers. Ya just gotta let your elders know.
@@void.less. really showing those... minimum wage workers who are just doing their job and are well aware of how stupid the policy is too, but are so far down the ladder that they can't do anything about it. Being insufferable ≠ Having a backbone Grow up or grow old.
I worked as a retail employee. Dozens or hundreds of customers pass by, and each one has a specific request, it makes our brain melt during the day. And if we sleep bad, it's even worse
This movie is one of the saddest I’ve ever watched. Name is a man called Otto. The grumpy man’s name is Otto and he is very sad and depressed because his wife died carrying their child if I remember correctly. He lost the two things he cares about most and he has no one to turn to. His neighbors are very friendly but he acts mean to them too. One day a new family moves in and Otto gets so sad he is buying this rope to try to hang himself in his living room. His new neighbors knock on the door just as he is about to do it. Later he tries again but the thing holding the rope gives way and this plan is faulty. He tries a couple more methods of suicide throughout the movie like trying to use gas fumes in his car, a rifle to the head and so on but each time the new neighbors stop him unknowingly. Over time he becomes close with the family and is now like the childrens grandfather. They were very happy together and Otto never tried to hurt himself again until one day he had a heart attack in his room near Christmas . The wife of the family was the closest to him and was very worried. She noticed that he hadn’t shoveled his driveway of snow yet, which he does immediately after snowfall. She rushed over and found him collapsed on the bed. But Otto knew this was coming as he had been feeling groggy and has had a couple episodes so he wrote a sort of will. He left everything to the wife and her family and they were crying and mourning over him it was so sad he was finally part of a family. Would recommend this movie!!
If I had a nickel for every time Tom Hanks failed to hang himself in a movie. It would still be a smaller pile than the pile of nickels I got for every time Tom Hanks peed on camera in a movie.
For those who haven't watched the movie: Otto here recently lost his wife (I believe in a road accident) who was the absolute world to him. They were dating since around high school I believe and had spent a whole life together. Much earlier on in their lives they tried to have kids but couldn't which caused a lot of pain for the two. Ever since his wife's death Otto has felt no reason to live as he has no family and has pushed friends and neighbours away due to his loss. He didn't know how to deal with what happened and this was easier for him. He spent his days wishing things could go back to how they were when she was alive and so went about his days trying to keep things the same (everything about his house was the same, his routine etc.). This was his way of coping with the horrific pain and is why he gets frustrated and argumentative when things don't go right for him. In this exact scene he is buying this rope in order to hang himself, which ends up failing multiple times as new neighbours move in and nearly witness him doing so. A true example of why you should be mindful of what other people might be going through. Just because they seem like an ass doesn't mean you shouldn't be nice to them. You have no idea what they've gone through in order to react the way they do. SPOILERS: Throughout the movie he also tries other ways of ending things but keeps being unable to due to the new neighbours. Eventually, he starts to feel like living again and becomes apart of the neighbourhood again and helps the new neighbours with their home and newborn. The movie then ends with him dying peacefully and leaving behind his will of everything he owns (money and all) to the new neighbours.
@@angelanderson7219I'm sorry bro idk if you've seen the movie yet...so basically this old man lost his wife and is in depression ,so in this situation right now he is buying a rope to kill himself
Yeah it's okay to be in pain but that doesn't mean you can be an ass to everyone around you and let your frustration out on others yeah you don't know what everyone is going through maybe the cashier is losing someone too who knows pain and trauma never excuses an shity behavior because maybe other people are going through shit too you never know so it's still not okay to treat someone that way
Every register I've ever used you can manually input figures or alter prices. If they have a keyboard you can typically type a note. Though it's obviously quite possible that not all can do that or there are blocks and restrictions
Yea that’s why honestly when dealing with customer service I always go to “it’s company policy and I’m just an employee, that’s not much else I can do” Because usually there isn’t anything I can do in these situations but I can’t let the walk all over me. I can be nice as long as you’re understanding or I’ll behave like a corporate robot and be efficient to move you along🤷🏾♀️
It might be the stores rules, but the store then needs to have those rules posted. If they don't, but they advertise a certain price and that you can choose the length, but then charge you for more than you got, that would be theft.
It is the store's rules, hence why he asked for the manager. Then he got a young woman who I think was hired by the manager to take all the Karens' insults without having actual power to help them. It's a very dick manager move imo
@@DarkDay2012 No it really isn’t lol and bitching about a little extra is retarded. If you can’t afford that small change in price maybe you shouldn’t be spending your clearly limited money on rope.
@@DarkDay2012they should have it posted, but it doesn't change the fact that's the rules and the employees can't di anything to change it. And it doesn't mean you get to be mean just because you don't like how things are done around there
Previous employee of Home Depot here - I do not control the price nor how the system processes it. With the power entrusted to me by the company, I can take off the overcharged amount up to $50, anything beyond that needs to go through a manager (or sometimes my team lead if we could get away with it). I understand that I, standing in front of you, represent the company of The Home Depot, but do not get mad at me for what's out of my control. If you will accept the discount, I will process the transaction. And as a reminder, our return policy states that cut product cannot be returned, so I hope you're happy with what you have.
This movie is really good :,) it made me cry and empathize with old cranky “geezers” more tbh :,) it touches sensitive topics though, watch when you’re feeling okay to do so.
This is a great movie and yes stuff like this happens but in the movie it takes knowing him to understand why he acts this way I'd recommend watching it.
It wasn't about 33 cents. He even said that. You must be either a child or another fool who can't use your own two ears in cooperation with ur rational faculties( if u even have any)
It's like grabbing a soda, drinking half of it and asking if you can only pay for what you drank, you cant change the way its sold even if you dont consume the whole product
There’s always some old mf to ruin your day at work. I’m a minimum wage college student just doing this to pay for my books and you are harassing me over a damn sandwich.
As a previous Home Depot employee, they gave us full discretion to give any customer up to a $50 discount. This would've been a scenario to use that discretion.
Ive worked in retail for abt 4.5 years so far and i can confirm, its exactly this way. The business systems only allow certain things but somehow its ALWAYS wrong for whatever the customer wants. Then somehow we're the bad guys for not changing our company's programming
As someone who works at a retail store. Bro needs to stfu. It genuinely can’t go into the majority of systems like that and if we do try to do something special then we could get fired.
I'm a cashier and if a customer does that we just say sorry and enter the number manually so he doesn't make a complaint and the manager is usually aware of the company's scam so they don't do anything
I understand both sides. I used to work retail in high school so this would’ve annoyed tf outta me, but now I’m an econometrician and the principle of $0.33 per foot is valid because there’s no sign saying the rope can only be purchased by the yard. The principle outweighs him being a pain in this respect imo
As a retail employee you'd know that there's signs that customers just completely miss all the time. For all we know there was a sign indicating that it's priced by the yard lol.
that’s like opening a bag of candy, eating until you’re full, then putting the bag back, saying you don’t wanna pay for it because you didn’t eat them all.
That’s not what he’s talking about he wants them to charge him less because he only got 5 feet of rope and their charging him for an extra foot because they can’t charge less
@@Occasionaluploads_ if they charge him with 5 foots he would've to pay extra since it doesn't respect the ''6'' thingy things, and don't ask me why this exist, cause it's way too long and I'm probably not the best person to talk about it
I actually relate to the retail workers in this scene a bit. I work at a gas station, and we recently started doing coupons that you can get from the adjacent grocery store, said coupons are only available for in-store transactions BEFORE pumping gas, because the way we did it before I was working there is that people were able to punch in the numbers at the pumps themselves, but some people found ways to abuse the system to reuse the same coupon several times, and sometimes even get double the amount of savings the coupon was for (For example, someone could use a 15c/L coupon and double it for 30c/L in savings.). So because of that, we had to only allow the coupons to be used inside, which meant we would punch in the numbers manually ourselves. With this method, people could come in after pumping their fuel, and we could just punch in the coupon, the amount of gas they got, and then give them the appropriate amount of savings back. Now, back to current day, these new coupons are the same in that they need to be used inside, however the one thing is different is that it needs to be done BEFORE pumping fuel, because the only way for us to apply the coupon is to scan the barcode on the coupon in a pre-pay transaction. Unfortunately, a handful of people have come to the gas station without realizing that, and so they end up getting their gas, come inside with a receipt from the pump, and we have to tell them that there's no way for us to apply the coupon because of how the system works. It sucks that there's nothing on the screens at the pumps saying that the coupons can't be used for pay-at-pump transactions, only some small, easily-missable text just above the barcode on the receipt. And it sucks even more when they have a 15c/L coupon, because that means they spent at least $250 CAD in the grocery store, and now are unable to use the coupon because they already pumped their gas. I've noticed a few people become visually disappointed when I tell them the news, and understandably so. I just hope none of them feel like it's my or my coworkers' faults, because we literally have no control over how the system works. It'd be easier if we had a way to refund fuel, then we could just refund the fuel to their card or whatever and then send it through again manually with the savings and charge their card with the discount, but now with these new systems ever since we were bought out by Shell, we have no way to refund fuel at all unless they haven't already pumped their fuel. Also, if I were to ever have this scenario with an in-store product, with a customer complaining about how they're being charged more than the listed price or deal shows, luckily we do have a way to work around what the till automatically rings in for the system; There's an Open Department button we can use to manually put in any price we want, OR, we have a price override button that we can use to simply change the price of something we rang in. Thankfully I've never had a customer like that for an in-store product, but I'm sure it'll happen one day. TL;DR Tom Hanks' character reminds me of a few customers I've had in the gas station I work at who are stubborn and disappointed because of how discount coupons and our systems work, and I sympathize with the employees in this clip because I've very much been there.
Movie title: A man called Otto
That movie made me cry so hard. He was buying the rope to h@ņġ himself. Thats why he said, “ are you afraid im going to cüt myself?”
bro i watched it in the cimina and it was kinda sad but at the end it felt like they had to wrap it up in 5 mins
Just know there is attempted suicide in the movie and suicidal thoughts
The movie was good,that all I’m going to say is
Great movie it's on Netflix it's a little sad.
Retail employee here. We’re not trying to be a pain, we’re literally just complying with the system we work in so we don’t lose our jobs
The Agentic State, a concept first proposed by social psychologist Stanley Milgram, is a psychological phenomenon in which individuals act as agents or representatives for someone in a position of authority. In this state, individuals often feel compelled to follow orders or instructions, even if it goes against their own personal beliefs or moral compass.
But a lot of places price match so while I wouldn’t be a ass or least try to
If I was Otto I totally would be like if u can price match ya can charge properly 🐱
Still a bullshit system
after my first year of working retail if someone complains about a few cents off an item i just give it to them at that point and tell them its on the house today.
This guy was trying to k*ll himself with that rope so.....
Man doesn't understand that he's talking to people who just opperate the store. Not people who can control the system.
Bullcrap he's not obliged to go the controllers.
This smooth Brian thinking that doesn't hold people accountable is what is wrong with the World
imo it's more bullshit that they can't get him a talk with the people who can actually control the system
Exactly, corporate HQ has too much pull over the people.
His request was understandable and correct but because HQ doesn't want to so it they can't comply which is bullshit for both the employee and the customer.
He was going to kill himself with that rope
@@yyhn7168you've never worked a corporate job have you?
The fact customers are actually like this in real life is the worst part.
What's wrong with standing up for getting ripped off?
But he not wrong
@user-zn1zt1bi8r but he bitching for 30 cents, if it was more it'd be understandable
@@user-zn1zt1bi8r he is 100% wrong. You cant open a bag of chips and buy one chip, you cant cut a chair in half and buy half a chair, you cant buy just the hinges off of a prehung door, and you cant buy five feet of rope that they sell by the yard. The store decides what they sell and by what increments, not you. And that’s WHY you aren’t supposed to cut it yourself, because the employee is the one who knows by what increments its sold in. (Plus, they arent cut by knife, they’re cut with heat so the ends dont fray)
@@Vgamer311 you know, someone finally realizing he messed up the integrity of the rope by improperly cutting it. His 5 foot rope is gonna fray and last way less due to improper cutting. Though, in other countries, you can open a 6 pack and pull singles out. Only in America and a few other countries do they force people to buy a full 6 pack instead of allowing for singles to be bought. Homie could be from Germany, where they’ll sell you singles, and whatever you want to buy at the increments you want to buy it. Sure, you can’t open a bag of chips and buy one chip, but the system should allow for them to sell by the foot, by the yard, or by the meter.
It's actually crazy how people can genuinely blame employees for stuff like this ik this a movie but ik for sure this has happened in real life like it genuinely blows my mind
It’s a movie based on a real story. Idk if that specifically happened but this man was real 😂
i hate boomer characters like this theyre so annoying
@@waira_atomic.coffini mean, what kinda computer can’t do simple math
@@mikechoto21 don’t ask the employees ask the ones who set it up that way
@mikechoto21 A lot of the time, it's pre-set prices. For length it probably only displays it by the yard, not the foot. Your gripe is with the people who made the interface, not the employee
"Your total is 3.47$"
"What?"
"The tax sir"
"Oh okay"
I had a woman get mad at taxes and tried to claim since she lived out of town she didn’t have to pay the sales tax. My response was “ma’am the sale is happening here. When have you ever gone to a store and told them you didn’t have to pay taxes because you live out of town?”
@@johnschwalb Crazy story but can't relate to that🔥. I actually never had to pay any kind of tax since I live in other country 😅
@@ananiaguliashvili9993 what country?
@yaboysix Probably somewhere in Europe, most likely Germany, the tax is included in the sale price 😊
@@RoseQueen_26its a based on s swedish thing
When I read that I thought it was a full $347 💀
Same I was so confused for a sec
Wait I THOUGH TOO BC I SAID TO ME “WAIT THAT MUCH DANG WHAT WORLD ARE THEY LIVING IN 💀
AI subtitles
Ohhh, it's not $347? Is it $3.47 actually? I'm so confused cause there's no way a $0.99 can be $347. 😂
Um the dollar sign goes on infront 🤓
That stare he gave her when she said did you want another foot of rope🤣
I think that's supposed to indicate how he thinks she's to young to be a manager, but she proves him wrong by resolving the situation
@@kuchaungorman4416 how the hell does she resolve the situation lol. How is making him pay more than what he should resolving the situation?
@@cavaebi7890 are you slow?
@@cavaebi7890 Because they "charge by the yard not by the foot" he's in the wrong.
@@cavaebi7890 because he cut the rope when the store doesn't sell the way he wants ? That's like taking 3 eggs from a carton of 6 and asking half the price....idk if you people even watched the movie but the character here is miserable and meant to be annoying...
Retail worker here: we literally can’t do anything about it. If the system goes by meters/yards, it goes my meters/yards. There’s no getting around it. This is why they ask to cut things like fabrics , ropes, chains, etc. so that we can know what to put in the system. It sucks, yeah, but it’s not the workers fault. I’ve had people come into the supermarket I work at literally asking for only half of the sliced of bread in the bag. Like I can’t type that into the system, same goes for rope in this situation.
Can you literally not just run a conversion? Do you seriously have to run it in whole numbers?
@@exb940 you overestimate what our shitty computers at the checkout can do. And from my knowledge it's only common to have like a 0.5 foot/meter/yard or whatever wiggle room when it comes to conversion. Hence why you get it done in the measurement system that said store offers. Again, unfortunate but it's not the employee's fault the system is shit.
Ok. I don’t wanna be robbed.
@@exb940 no, because that's not how the system works. It'd be like asking why a computer running on temple OS can't download minecraft, its just the system is just incompatible, and that can't be changed without dealing with some back-end shit that retail employees are not paid enough to deal with and aren't guaranteed to be qualified for.
@@billbrennan2347 then take your extra foot of rope or your business elsewhere.
"Ok sir, lemme just rewrite the system's code so that it does the math you want"
They usually can just manually apply a discount of the 33 cents, it'd take like 2 seconds and they normally don't need managers approval for such small amounts
@@tailstechvideos2327 thats not true, discounts other than scanning existing coupons generally require manager overrides. you cant buy 18 eggs, you can buy a dozen or two dozen, but if they dont sell it in cartons of 6 you gotta buy what they have or go somewhere else, that person’s not responsible for your whining
@@tailstechvideos2327they definitely do need manager approval to override the system??? What you smoking on bud
@@tailstechvideos2327 yhh no. In a lot of places they know, they'll keep the option to do manual discounts locked behind a password the managers have. So the only way to do it would be to have a manager approve it.
@tailstechvideos2327 Walmart Retail worker here, sometimes it does not work that way. If the override is a giant amount, it will need supervisor approval. Even if you make claims like this, it needs to be approved by somebody higher up than the cashier because they're only there to keep sales going, they can't do everything they need to automatically. For example, if I wanted to price override something, it will be sent to by supervisor through the computer into their phones for approval. Sometimes the computers want them to log in manually too(which means literally punching in more numbers), to even override the items price at all. Plus if we are charging differently than you, it's best to keep to those measurements or go straight to costumer service desk for negotiating or for questions. Literally can't do much for ya other than call somebody up, even coupons need approved too at times if it's even $5 off.
If an actor makes you mad, you know they’re doing it, right😂
Unless they were suppose to make you happy
You're a liberal
Right the store clerk has the most punchable face 😂
@@hoomad165 that too!
I'm the 999th likes, can someone round it up?
“I poured myself one cup of milk out of the gallon you sell, so I demand you only charge me 25 cents!”
Ive been in retail my whole adult life. At this point id tell him "look man, i dont make the rules. I get that its stupid and that the way you described _does_ make more sense, but im just doing my job. That being the case, you can either pay the charge, or you can leave. If you dont like those options I can have the police escort you off the premises."
then you walk out to slashed tires at the end of your shift :)
@@yungvinnii For real, bluddicus will taste thy open carry should he say that whilst I am on the premises!
@@yungvinnii Then you end up in jail. Ffs I'm tired of people like you insisting on making retail workers lives hell for doing their jobs"
@@yungvinniiTis why I walk to work. I'll be impressed if they slash the bus tires and not get in trouble.
I literally just don’t have the patience to argue with customers if the dispute is nothing over a dollar I’ll just let them have it.
I don't work in retail, I work at Chick-fil-A. One man wanted a sandwich with no butter on the bun. An unbuttered bun is 25 cents more than a regular bun, that is just how our operator designed the system. The guy called me "Stupid, incompetent, and not able to do elementary aged math." We just follow what our operator says. We don't try to be a pain.
I'm from the IT sector, once in a project I was on hand to test in loco a new system that we implemented. The amount of disrespectful customers scared me, one customer was furious with me for such a system nonsense and started screaming saying that I would stay there forever, I started laughing and replied that I was praying that she would never be a customer again. She insulted so many generations of my family after that even Charlemagne must have been offended
@@nyx4592 “She just cursed your entire bloodline, She just cursed the entire Nigerian Football team, She just cursed your 5th grade teacher”
How in the hell is an unbuttered bun more than a buttered bun. That makes no sense
@@twistedwookie327 I don't know. Its just the way the corporate manager decided to do it.
OMG HI BESTIE I WORK AT CHICK-FIL-A TOO
Its like telling a waitress that you want something that is not in the menu 😂😂
They allow you to cut the rope to the amount you need so they should be able to charge you for the amount you’re buying. In this scenario, it is on the menu.
@angle3808 policy says pay by the yard, chances are its rounded up because he got half or over half a yard.
On tills In the store I work you could have it set up as a quantity item which basicly has a preset price that for every one of it it ads up just instead of the an amount of individual items you’d just use the number of feet, this is just the system we use and the rope isn’t something we sell but I’d assume if we were to sell it and in that style we’d use a similar system
Once again this is purely based on my experience so I don’t actually know how hard it’d be for other systems
No no it's not
That not even a remotely close comparison.
Old people are the masters at making you go speechless like this. It’s kinda impressive and I love it (I’m a retail employee btw I’m just talking in general)
“I don’t want 6 feet of rope!”
“Want me to make it 6 feet of rope?”
Think about it this way, if a store sells batteries in packs of 8 you can't just crack one open and buy 5. If the store sells rope in yards, you can't just buy 5 feet, you have to buy two yards
But the thing is your not allowed to crack open a pack of batteries but you are allowed to buy 5 feet of rope
Just modify the price or change the amount to 1.66 yards. The workers depicted here didn’t respect the man and acted as if they were going to lose their jobs if they did help him. There is a price modify button and a customer service button for times like this, the rope was cut off a 1000ft spool of rope, nobody is losing their job over 0.33¢ ; they may in fact gain a recurring customer by charging the correct amount and helping by doing their job “customer service”
@@wilhoroshak6253too bad that’s not how it works and they could lose their job it’s not their rule it’s the company’s rule cashiers can’t just change prices on the spot and a couple cent may not seem like a big deal but if you do it for one person then you have to do it for everybody a mom and pop store can do that because they own the place as a retail employee myself i can’t just go doing shit to appease everyone,
@@wilhoroshak6253The whole point of this movie is that this guy is a miserable old bastard. Employees are not in charge of how the POS system is set up.
You can go cut off another foot if you want it, but I’m charging you for 2 yards.
its an open rope its not like your opening a pack of eggs and choosing 11 to get instead of 12, and even if there isnt a button for 5 feet of rope just bill them for 3 and get the problem fixed next time around so the problem is fixed and a happy customer
This shows you that even the most polite and helpful retail staff get abused and mistreated
They get treated like that cuz you have annoying ass “guests” who think minimum wage covers the mental abuse they wanna dish out to let off steam
watch the movie first.
The old guy wanted the rope to make himself into a hashtag
You should watch the movie because that has nothing to do with it.
@@Dr.C-gl1okif he wanted to do that why does it matter if he was charged more, it’s not like he’ll need it😭
“I don’t want six feet 😡”
“…so you want another foot? (6 feet)😊”
"I only wanted 10 cans of soda out of this 12 pack of soda, so you better only charge me for the 10" kind of mindset. Also the second the guy said "shouldn't you be in gym class?" Would have been the moment he was tresspassed from the store permanently for harassment.
That example doesn’t even align with the example in the movie.
A pack of can comes multipack so you have to buy the whole pack or choose to buy individual cans, but the rope one can choose how much they want so therefore they should charge for what he has or put a notice next to it saying we charge by the foot .
Simple
@@user-rm3xn5yv2i he WAS notified, he ignored the notice. He wasnt supposed to cut the rope himself anyway and the reason why is because the employee would have cut it in yard-long increments.
And even if it wasnt shown in the movie, i guarantee there was at the least a “please ask an associate for assistance” sign that the dude ignored because he thought he knew everything.
“Oh, you don’t have to do that”
“Thanks but I literally have to”
Yeah people don't understand that others have their employers
i absolutely hate customers like this
I thought It was $347 for a moment 😭
i know he's acting but god is he insufferable
The old guy?
@@yeetking2804the store clerk dumbass
I'm on his side, alot of waste comes from not being able to get exactly what you need without being f*cked over.
@@tektyrant not a reason to annoy the workers. THey aren't at fault they didn't make the rule, he should talk to someone else and stop bullying ( not really bullying but you see my point) making minimum wage worker
@@tektyrantYou are free to shop elsewhere. Now f off.
"the same reason you can't buy 1 and a half carton of eggs sir 😊"
This scene reminds me of the scene where George Banks is removing hot dog buns from the packaging at the store in father of the bride lol.
But you can buy a carton and a half of eggs.
@BarefootKommando no you can't lmao. What place allows you to do that, because most dont
@@wolf-mv1drMost places also sell cartons of 18. That is a carton and a half. 12+6=18
@@stephaniejean9956Clearly you don't get what they're saying, 18 is still one carton, not a carton and a half.
that face at the end lmfao
Thanks for writing that headline. It really helps with context.
"Sir I do not want your 33 cents, this is about..."
The person behind, "I am not paying it as charity, I just want you to go away".
His face says everything
I swear, some people just have that face that when you look at them you know they are nothing but a pain in the ass.
@@felixf4378 they build it over years of complaining at fast food and retail workers
@@felixf4378 the plot of this movie is that he is about to attempt to end his life. thats why he's buying the rope the scene is supposed to be funny in context, because why care about 33 cents if you think you'll be dead in a few hours? youre right that he's insufferable, but he's insufferable bc he's depressed and doesn't care anymore.
@@ViewerEmif that's the thing spend 347 ur not gonna be paying 6ft under
@@RandomLED lol yeah thats the joke
This movie has me in tears. He was a depressed widowed man and no longer wanted to live. He was actually buying that rope to commit suicide, but he failed. He ended up meeting this new family that had moved in and he became happy. He died loved and left all his stuff to them. They saved his life
Saw this short reel, watched the movie and now I’m back here. Pretty good movie. I’m a person that rarely cries (didn’t cry) but I can see some people crying for sure. It’s on Netflix for the ones wanting to watch it
"Did you want another foot of rope" 😂😂😂
His face after she asked that is priceless 😂😂
Smart though
@@sevensecondsagowhattttt... smart? That's dump as F
Exactly what my response would be
That's why she is the Manager. 😂😂
Worked in retail for five years. I got yelled at and called a horrible person for not letting an old lady make her husband move our cart corral for her to park “because all the handicapped spots are full”. A guy yelled “y’all are fuckin idiots” after I helped him find the greeting cards after a giant renovation. And I got called useless after a lady asked me where the air filters were and I didn’t know. It literally wasn’t even my department.
People are wonderful aren’t they🙂
That's why I wouldn't want to work in retail or service unless I really have to. Respect to u for being able to take punches.
@@dallasyap3064 I say people need to work in retail at least once to learn how to treat people (and how not to). It thickens yours skin, but it can be miserable at times, yeah.
@@connormcgrath5800 I agree, that people need to work in retail or service jobs (whether long or short) to kinda have a simple understand of how people treat people. I have worked in service before (short one), but I don't think I'll work in 1 again unless I really have to.
@@connormcgrath5800 i've the feeling that you (or people who do your job) also sometime took the bullet for a decision you haven't made but your boss have. People should remenber that your are a facade to the company, not the man in charge.
Also people are too individualistic and forgot that it's a human like them who have these job. Even extremely polite country like japan are not nice to store employees. I was shocked to see that most japanese didn't say hello or thanks when buying at a store, even if the store employees didn all the greeting and the bow.
Yeah wellts rn tscsde
This movie was so sad to watch I cried multiple times and I hope that everyone who watches it gets the message
"Did you want another foot of rope?" 💀
He does a great job of portraying an absolutely insufferable, entitled old man
He shouldn’t pay for something he is not getting.
@@ROCKZSTAR. Rope is sold by the yard. He got over a yard, so he gets charged for the part he cut. You can't eat half a meal at a restaurant and expect to only pay half.
@@ROCKZSTAR.Then he should go to another store with different policies instead of whining and bitching at the people who didn’t even make the store’s policies.
@@SendarSlayer The restaurant can't sell the rest of the uneaten meal. This place could still sell that rope.
@@jackjohnson8244 But they can't. It's left of the end of the spool as finding someone to buy odd lengths of rope is hard. It's the main reason it's sold by whole yards.
I’m a retail worker and I agree with both points here , like yes he shouldn’t be charged for what he doesn’t have but we can’t do anything about it because it’s how the company sets it up, we can either ask you to get the full amount so it’s even or we all complain about how shit the system is.
but think about it, if he take a half of a banana, you cannot get charged for half a banana. You would stay get charged for a banana. You can't get mad for that. A lot of fabric seller does that too, if they sell by foot you can't buy by inches
Half true, i worked in Leroy Merlin as advisor, cashiers didnt even know then can do things like 0.## of product, they didnt even try that, people in whole store didnt try that, when i got idea and we did it was like second coming of jesus..... So Try that honestly, system probably will allow it.... Problem is you doing a math on 1/4 1/14 etc. I know its not your work to count it but its what most ppl dont even try and call it "system wont allow" type of thing
💯
@@DevilDrako666yeah but then you get a new problem, say you take all those halves or quarters (whatever increment you want) what happens when I need 3 yards for example. It's not only for the sake of calculation it's also because in a store the product is a certain cut amount of rope. In this case the product is a yard of rope, and also the store would be taking a loss on all the extra pieces of rope they can't sell cause someone decided a couple cents was too much. You can't go take 6 eggs out of a carton then ask for it half off cause you didn't take them. Idk what crack station you worked at but every store I've worked in does it the same way. The product is buy it for the listed price at the set amount, otherwise the only person your shorting is yourself cause they're gonna have to get rid of that wasted stock anyway
Actually, i think he did it to himself in this situation; since he decided to cut the rope himself, instead of the employee helping & didn’t ask how it’s priced.
What a happy movie, I'm so glad nothing sad happens AT ALL
as a hardware store cashier there’s almost always gonna be difficult customers like this. eventually you just learn to make a compromise with them and they leave you alone.
People who actually act like this are the worst. As a retail employee, theres not much i can do unless I break rules that I also think are bullshit and then get yelled at and fired for it.
Well than don't do the job , cuz how can he charge for 2 yards if he didn't bought two yards thats literally robbing a person
@@mcucrafts4840he was told they'd cut it for him and there was definitely a sign somewhere explaining that fact.
Instead he took two yards and removed a foot. Perfectly fair if he's buying the full 6ft but this way he's leaving the store with an unsellable 1ft that's going to be left at the end.
Stores sell you what they want to sell you at whatever price they choose to set. The only choice you have as a customer is to accept or reject that offer. You do not get to modify it.
If there's a buy one, get one free deal going on mathematically you should be able to take 1 for half price, but that's not how the deal works.
If the store is selling a cartoon of eggs you can't take 3 out and demand a 25% refund.
Until he pays for it, what he has is a 2 yeard long rope that belongs to the store and that he vandalized. If he wants the extra foot he can go and take it. If he doesn't want to pay the extra 33c they'd probably let him leave if he left the rope.
But the store doesn't sell 5ft of rope. He can't buy 5ft of rope.
@@mcucrafts4840 You are incredibly stupid
@@mcucrafts4840
You don't have to pay less just because you took out 2 eggs from an 8 pack egg carton.
Who do you think makes the rules? Because it's not the retail workers.
And are you a child? Just plain stupid? Or just insanely privileged to think working minimum wage is a "choice"?
@@mcucrafts4840so your solution is to just become unemployed 💀
He isnt wrong, but he isnt right either.
What he did was like oprning a can of soda and drinking half of it because he only wanted 6oz of cola instead of the whole 12oz can.
They sell them by whatever unit they decide. If its more than you want/need, tough. Find another shop that sells by the unit you prefer, or figure out what you want to do with the extra rope.
this right here
Exactly my thoughts! I also like the metaphor.
No it would be like if they had 40 gallons of soda that you have to get your self but the minimum size is a gallon and you only want a can.
@@davhardie2356 You can simply go to another store that do sell a smaller unit of Cola
I feel like this could have been resolved a lot sooner if he had accepted the help offered to him.
This movie made me cry so much 😭 10/10 recommend
The show is called a man called Otto😊
"I don't want your 33 cents"
"Tf you complaining for then????"
It wasn’t even about the money, it was about his massive ego. If he didn’t have an ego then he wouldn’t mind paying another 33 cents.
@@H.K.5 pretty sure you don’t understand the context
@@a-turkey-in-abush7787 I don’t need to, I know what’s going on here.
@@H.K.5 you definitely don’t but ok
@@a-turkey-in-abush7787the context is he wants to kill himself, but also yes he has a big ego and wants to be miserable.
One day for no particular reason I decided go for a little run
This made me laugh way harder than it shouldve so thank you
The ending of this movie made me cry.
i HIGHLY recommend this movie. slow paced movie, but really well done. a nice date night movie.
I love how he’s planning to use it to k word himself but cares about the 30 cents
Fairly sure he just wants to talk to people
K word himself?? You don’t have balls to say the English word kill? What is your age -5??
'Look after the pennies and the pounds look after themselves'
-Donald stewart
Im working as a customer service and these kind of customers are the worst!
I can understand you both.
This is stupid to not allowed the customer to do so but in the meantime the store employee or the customer service can't do a thing about it.
In my humble opinion, most of the time customer service don't really help the customer to solve their problem but to accept that it is what it is. (they surely help but don't resolve the issue) Worst of it, they took the bullet, all the hate and the stupidity a customer can deliver instead of the director who did the shitty decision.
For me that's the main job of customer service.
I felt this so hard. We can't "just fix it" unfortunately alot of the time. Systems are dumb
This movie was so sad, especially of you know why he was buying the rope 😔
Retail employee here, please understand systems these days literally prevent anyone outside of corporate to manage pricing. Store level managers only have a certain amount of power in offering sales or giftcards or the like. We cannot change prices ourselves, something like this should be complained to corporate- not to the employee. Please remember we want to help and we see your side, but we only have so much we can do.
As a non-american i can understand your and other people who work in retail comments
That system sucks when i think about it even when i don't live in America
@@finlandguy427it's not specific to America. I work retail in the UK, this is something we deal with here as well
My grandfather did this once at a walmart. On behalf of all them employees I stopped his ass, paid the cashier and had a very long talk bout him shitting on the workers. Ya just gotta let your elders know.
You're the real hero here
Fuck that.
That makes you a prick.
@@void.less. really showing those... minimum wage workers who are just doing their job and are well aware of how stupid the policy is too, but are so far down the ladder that they can't do anything about it.
Being insufferable ≠ Having a backbone
Grow up or grow old.
Dad does things like this at restaurants with his waiter
I've been edging to your page for an hour, followed and IMMEDIATELY busted 😩😫
I worked as a retail employee. Dozens or hundreds of customers pass by, and each one has a specific request, it makes our brain melt during the day. And if we sleep bad, it's even worse
This movie is one of the saddest I’ve ever watched. Name is a man called Otto. The grumpy man’s name is Otto and he is very sad and depressed because his wife died carrying their child if I remember correctly. He lost the two things he cares about most and he has no one to turn to. His neighbors are very friendly but he acts mean to them too. One day a new family moves in and Otto gets so sad he is buying this rope to try to hang himself in his living room. His new neighbors knock on the door just as he is about to do it. Later he tries again but the thing holding the rope gives way and this plan is faulty. He tries a couple more methods of suicide throughout the movie like trying to use gas fumes in his car, a rifle to the head and so on but each time the new neighbors stop him unknowingly. Over time he becomes close with the family and is now like the childrens grandfather. They were very happy together and Otto never tried to hurt himself again until one day he had a heart attack in his room near Christmas . The wife of the family was the closest to him and was very worried. She noticed that he hadn’t shoveled his driveway of snow yet, which he does immediately after snowfall. She rushed over and found him collapsed on the bed. But Otto knew this was coming as he had been feeling groggy and has had a couple episodes so he wrote a sort of will. He left everything to the wife and her family and they were crying and mourning over him it was so sad he was finally part of a family. Would recommend this movie!!
If I had a nickel for every time Tom Hanks failed to hang himself in a movie. It would still be a smaller pile than the pile of nickels I got for every time Tom Hanks peed on camera in a movie.
Its a redo of a swedish movie
@@tormodhag6824 and based on a book
@@elsiecrumbcake yup
"I only want a sip of water, I am not gonna pay for the whole bottle"
he didn't buy the whole bottle tho he bought just that one sip
@@beaconblaster33 It's not sold that way. It's sold by the yard. So either buy it how the business wants to sell it or don't buy it.
@@stalemate123matt6 well don't price it by the foot
@@beaconblaster33 it's not
@@stalemate123matt6 it is
His face at the end was like bruh really
Now that’s why we have the “open add” option!!
For those who haven't watched the movie:
Otto here recently lost his wife (I believe in a road accident) who was the absolute world to him. They were dating since around high school I believe and had spent a whole life together. Much earlier on in their lives they tried to have kids but couldn't which caused a lot of pain for the two. Ever since his wife's death Otto has felt no reason to live as he has no family and has pushed friends and neighbours away due to his loss. He didn't know how to deal with what happened and this was easier for him. He spent his days wishing things could go back to how they were when she was alive and so went about his days trying to keep things the same (everything about his house was the same, his routine etc.). This was his way of coping with the horrific pain and is why he gets frustrated and argumentative when things don't go right for him. In this exact scene he is buying this rope in order to hang himself, which ends up failing multiple times as new neighbours move in and nearly witness him doing so.
A true example of why you should be mindful of what other people might be going through. Just because they seem like an ass doesn't mean you shouldn't be nice to them. You have no idea what they've gone through in order to react the way they do.
SPOILERS:
Throughout the movie he also tries other ways of ending things but keeps being unable to due to the new neighbours. Eventually, he starts to feel like living again and becomes apart of the neighbourhood again and helps the new neighbours with their home and newborn. The movie then ends with him dying peacefully and leaving behind his will of everything he owns (money and all) to the new neighbours.
what is the name of the movie?
a man called otto
They were being nice to him, he's the one who was being insufferable.
@@angelanderson7219I'm sorry bro idk if you've seen the movie yet...so basically this old man lost his wife and is in depression ,so in this situation right now he is buying a rope to kill himself
Yeah it's okay to be in pain but that doesn't mean you can be an ass to everyone around you and let your frustration out on others yeah you don't know what everyone is going through maybe the cashier is losing someone too who knows pain and trauma never excuses an shity behavior because maybe other people are going through shit too you never know so it's still not okay to treat someone that way
If he had let the salesperson help him, he would have understood what was happening before he got to the register.
Every register I've ever used you can manually input figures or alter prices. If they have a keyboard you can typically type a note. Though it's obviously quite possible that not all can do that or there are blocks and restrictions
This movie made me cry so much 😭
“Shouldn’t you be in gym class?”
Shouldn’t you be in the funeral home?
He attempts to kill himself in the next scene
I-… okay 👌🤨😭
Thank goodness
@@daycejohnson wtf 💀
I was gonna say- pretty sure he was using the rope for suicide.
Why the hell is he so angry then god damn
Yea that’s why honestly when dealing with customer service I always go to “it’s company policy and I’m just an employee, that’s not much else I can do”
Because usually there isn’t anything I can do in these situations but I can’t let the walk all over me.
I can be nice as long as you’re understanding or I’ll behave like a corporate robot and be efficient to move you along🤷🏾♀️
You are destined for great things in the entertainment industry.
I'm sorry, but it's the store rules, not the employees. They are just trying to make a living
It might be the stores rules, but the store then needs to have those rules posted. If they don't, but they advertise a certain price and that you can choose the length, but then charge you for more than you got, that would be theft.
It is the store's rules, hence why he asked for the manager. Then he got a young woman who I think was hired by the manager to take all the Karens' insults without having actual power to help them. It's a very dick manager move imo
@@yyhn7168 manager doesn't make the rules. The corporate office does
@@DarkDay2012 No it really isn’t lol and bitching about a little extra is retarded. If you can’t afford that small change in price maybe you shouldn’t be spending your clearly limited money on rope.
@@DarkDay2012they should have it posted, but it doesn't change the fact that's the rules and the employees can't di anything to change it. And it doesn't mean you get to be mean just because you don't like how things are done around there
"I don't need to pay another foot of rope because i dont want another foot of rope😑"
"Did you want another foot of rope?😊"
What's upppp., Sorry what.
😂😂😂😢
this movie is absolutely heartbreaking. i was crying like every 20 minutes
This is the greatest movie ever hands down
Previous employee of Home Depot here - I do not control the price nor how the system processes it. With the power entrusted to me by the company, I can take off the overcharged amount up to $50, anything beyond that needs to go through a manager (or sometimes my team lead if we could get away with it). I understand that I, standing in front of you, represent the company of The Home Depot, but do not get mad at me for what's out of my control. If you will accept the discount, I will process the transaction. And as a reminder, our return policy states that cut product cannot be returned, so I hope you're happy with what you have.
"i take 5 feet, not even 2 yards"
"We do yards, and we don't do decimal"
This movie is really good :,) it made me cry and empathize with old cranky “geezers” more tbh :,) it touches sensitive topics though, watch when you’re feeling okay to do so.
This is a great movie and yes stuff like this happens but in the movie it takes knowing him to understand why he acts this way I'd recommend watching it.
Demanded a manager over $.33
It wasnt about the money.
I've had this happen over a women forgetting the existence of taxes and was expecting more change and I had to show her the math
Worked as a cashier, people have screamed at me and insulted me for less
@@maxpettit2343yep
It wasn't about 33 cents. He even said that. You must be either a child or another fool who can't use your own two ears in cooperation with ur rational faculties( if u even have any)
I love Tom Hanks in everything he's in, he always portrays his characters so well
I know right?
It's like grabbing a soda, drinking half of it and asking if you can only pay for what you drank, you cant change the way its sold even if you dont consume the whole product
bro locked in when she asked if he wanted another foot of rope
Old man: Do not want you 33 cent
Stranger: And I don't want you to waste my time, move.
Bro at the cash register did not know what he was gonna do with that rope 💀
He doesn’t get paid enough to care.
There’s always some old mf to ruin your day at work. I’m a minimum wage college student just doing this to pay for my books and you are harassing me over a damn sandwich.
As a previous Home Depot employee, they gave us full discretion to give any customer up to a $50 discount. This would've been a scenario to use that discretion.
The manager couldn't be more spot on 😅😅
The look on his face literally just said:
*Are you kidding me?*
💀✨👌
Ive worked in retail for abt 4.5 years so far and i can confirm, its exactly this way. The business systems only allow certain things but somehow its ALWAYS wrong for whatever the customer wants. Then somehow we're the bad guys for not changing our company's programming
This movie made me cry and it is so heart warming and you'll feel attached to otto
As someone who works at a retail store. Bro needs to stfu. It genuinely can’t go into the majority of systems like that and if we do try to do something special then we could get fired.
If y’all wanna bawl your eyes out watch the movie, it is super emotional
That's why he was supposed to cut it for you, old man's fault
I'm a cashier and if a customer does that we just say sorry and enter the number manually so he doesn't make a complaint and the manager is usually aware of the company's scam so they don't do anything
Took me a hot minute to realize that was Tom Hanks 😅
I understand both sides. I used to work retail in high school so this would’ve annoyed tf outta me, but now I’m an econometrician and the principle of $0.33 per foot is valid because there’s no sign saying the rope can only be purchased by the yard. The principle outweighs him being a pain in this respect imo
As a retail employee you'd know that there's signs that customers just completely miss all the time. For all we know there was a sign indicating that it's priced by the yard lol.
The stare at the end said it all im dead😭
It’s not the .33cents it’s the fact that why am I paying for something I didn’t need
You do it all the time and it typically doesn't bother you.
Taxes be like...
that’s like opening a bag of candy, eating until you’re full, then putting the bag back, saying you don’t wanna pay for it because you didn’t eat them all.
@@cc-corruptor4492true,
Sadly normally they just walk about and don’t pay for it in that case
@@KwijiboiSo paying for two first-class tickets on an airplane ride is something typical and doesn't bother you?
bro has not heard of tax
That’s not what he’s talking about he wants them to charge him less because he only got 5 feet of rope and their charging him for an extra foot because they can’t charge less
@@Occasionaluploads_ if they charge him with 5 foots he would've to pay extra since it doesn't respect the ''6'' thingy things, and don't ask me why this exist, cause it's way too long and I'm probably not the best person to talk about it
Some places don’t have sales tax. And even if he did have sales tax I don’t think it shield go up that much 😭
The movie is called "A Man Called Otto"
I actually relate to the retail workers in this scene a bit.
I work at a gas station, and we recently started doing coupons that you can get from the adjacent grocery store, said coupons are only available for in-store transactions BEFORE pumping gas, because the way we did it before I was working there is that people were able to punch in the numbers at the pumps themselves, but some people found ways to abuse the system to reuse the same coupon several times, and sometimes even get double the amount of savings the coupon was for (For example, someone could use a 15c/L coupon and double it for 30c/L in savings.). So because of that, we had to only allow the coupons to be used inside, which meant we would punch in the numbers manually ourselves. With this method, people could come in after pumping their fuel, and we could just punch in the coupon, the amount of gas they got, and then give them the appropriate amount of savings back.
Now, back to current day, these new coupons are the same in that they need to be used inside, however the one thing is different is that it needs to be done BEFORE pumping fuel, because the only way for us to apply the coupon is to scan the barcode on the coupon in a pre-pay transaction. Unfortunately, a handful of people have come to the gas station without realizing that, and so they end up getting their gas, come inside with a receipt from the pump, and we have to tell them that there's no way for us to apply the coupon because of how the system works.
It sucks that there's nothing on the screens at the pumps saying that the coupons can't be used for pay-at-pump transactions, only some small, easily-missable text just above the barcode on the receipt. And it sucks even more when they have a 15c/L coupon, because that means they spent at least $250 CAD in the grocery store, and now are unable to use the coupon because they already pumped their gas.
I've noticed a few people become visually disappointed when I tell them the news, and understandably so. I just hope none of them feel like it's my or my coworkers' faults, because we literally have no control over how the system works.
It'd be easier if we had a way to refund fuel, then we could just refund the fuel to their card or whatever and then send it through again manually with the savings and charge their card with the discount, but now with these new systems ever since we were bought out by Shell, we have no way to refund fuel at all unless they haven't already pumped their fuel.
Also, if I were to ever have this scenario with an in-store product, with a customer complaining about how they're being charged more than the listed price or deal shows, luckily we do have a way to work around what the till automatically rings in for the system; There's an Open Department button we can use to manually put in any price we want, OR, we have a price override button that we can use to simply change the price of something we rang in. Thankfully I've never had a customer like that for an in-store product, but I'm sure it'll happen one day.
TL;DR Tom Hanks' character reminds me of a few customers I've had in the gas station I work at who are stubborn and disappointed because of how discount coupons and our systems work, and I sympathize with the employees in this clip because I've very much been there.
Not the NPC with a chainsaw