I have Two travel cylinders.. both worked fine for the first week. Now one of the cylinders makes a whining sound when it’s on the fill station. The other tank does not and fills fine. I haven’t found out if the cylinder that makes the whining sound will fill because I don’t want to leave it on the fill station, filling when it’s obviously making a noise it shouldn’t. I switched the gauge from the cylinder that works fine to the cylinder that “whines” and it still made the “whining” noise, so it’s not an issue with the gauge. If it’s not the gauge or the fill station what else could it be? Could the cylinder be damaged? Could it have gotten knocked over or something? Any help would be appreciated. Thank you
Hi - thanks for your question. Our Service & Repair Intake Team would like to talk to you directly to offer suggestions. Could you please call us at 262.786.9870 and ask to speak with our Service & Repair Intake Specialists. We look forward to helping you.
Have you ever had an issue where it keeps cycling between low o2 and filling with the concentrator set at 2LPM? It fills tanks just fine if the flow meter is set below 2LPM, but the manual says we should be able to use it up to 3LPM while filling a tank (perfecto2). This machine has only 151 hours on the concetrator and 52 hours on the homefill. Filters are clean, do you think the sieve beds need repoured already? Even though the units have low hours, they are a few years old, just not used often. I'm not sure if not using one for long periods can cause issues like this.
Hi - thanks for your question. Our Service & Repair Intake Team would like to talk to you directly to offer suggestions. Could you please call us at 262.786.9870 and ask to speak with our Service & Repair Intake Specialists. We look forward to helping you.
I am a caregiver, and am having a problem with My Pt's Home fill machine, In that neither of his tanks will fill above 1000 PSI. the tanks are a little larger then the one you showed in the video. Not sure what the letter allocation of the tank is. But the tank valve is closed, both o2 Concentrater and Tank filler are on, Foam Filters are clean, o2 output level to Pt. is set to 2 L.P.M, tank is properly seated, And the regulator is removed from tank. I dont know whats wrong. I practically, drained the tank well below the 1500 PSI lower limit B4 starting charging. My Pt has an important Dr's App. this Wed Jul 11th, and if this is'nt resolved, he wont be able to go. is there anything else I might have missed that I could do, B4 having to call his respiratory, equipment Supply company to schedule a maint. visit? the machine is theirs, as a rental. thanks in advance :)
Hi - thanks for your question. Our Service & Repair Intake Team would like to talk to you directly to offer suggestions. Could you please call us at 262.786.9870 and ask to speak with our Service & Repair Intake Specialists. We look forward to helping you and your client.
hello, thanks for your reply, and for offering to assist Us, But I did get a hold of his Respiratory supply Co. , And they just came out earlier today and replaced the unit. \But thanks so much anyway, :)
I need help, my Dad has a homefill system from Aerocare.. They recently replaced the bottom oxygen concentrator for a quieter one.. We are on our second top piece that fills. Its not doing anything, I have checked the clear hose that runs from concentrator to the filler and nothing comes out. No air do I feel.. Not sure what's happening but no tanks are filling.. The light indicates they are forever eternally filling filling filling, they never get to full... Not even after 24 hours, Please help !!
So sorry your Dad is having issues with his homefill system. Please contact the AeroCare office and ask to speak with the Service Intake department who can talk through your options. We will be happy to assist you and your family.
@@homecaremedicalaerocare3983 I contacted them and to them this isn't a portability issue.. it sure as hell is a portability issue for my Dad !! They just didnt want to come out on Labor day, they are lazy and uncaring and I am so close to changing companies. That's why I went to You Tube for help.
Great question. We are unable to upload the instruction manual to this You Tube site; however, we are quoting from the Invacare Homefill II instruction manual found on page 20 . . . The answer is yes, you need to have the concentrator or “bottom machine” on. The concentrator creates the oxygen and delivers the oxygen to the compressor or “top machine” via the supply line or “curly cord”. Without the bottom unit on, your tanks will remain empty. Compressor Operation Checklist Each time the HomeFill Compressor is used to fill a cylinder, complete the following checklist: - Ensure the concentrator has been On for at least thirty minutes. Refer to the concentrator Owner’s Manual. - Perform the prefill inspection on the cylinder. - Connect the cylinder to the compressor. - Push the compressor power switch to the On ( ) position. - Examine the indicator lights on the control panel. - Disconnect and remove the full cylinder. - Push the compressor power switch to the Off (O) position. - If filling another cylinder, repeat this checklist If you have any further questions, please call Home Care Medical’s Service Intake team at 262.786.9870 ext. 422 or via email at serviceintake@hcmedical.com. Take care!
Hi - thanks for your question. Our Service & Repair Intake Team would like to talk to you directly to offer suggestions. Could you please call us at 262.786.9870 and ask to speak with our Service & Repair Intake Specialists. We look forward to helping you.
Im confused how to turn it off/on. Like yeah I get it clockwise to close but what side of the tank must i have in front of me for it to be clockwise. Like what if I have it on the wrong side and I’m actually turning it counter clockwise and therefore turning it on 😩 does that make sense
Please make sure to always have the regulator gauge facing you. Proceed to turn the toggle on top of the tank clockwise to close (turn right) and counter clockwise to open (turn left). If you need further instructions, please contact us at 262.786.9870 and ask to speak with the Service Intake department.
What if all of the above has been done and still not filling?
I have Two travel cylinders.. both worked fine for the first week. Now one of the cylinders makes a whining sound when it’s on the fill station. The other tank does not and fills fine.
I haven’t found out if the cylinder that makes the whining sound will fill because I don’t want to leave it on the fill station, filling when it’s obviously making a noise it shouldn’t.
I switched the gauge from the cylinder that works fine to the cylinder that “whines” and it still made the “whining” noise, so it’s not an issue with the gauge.
If it’s not the gauge or the fill station what else could it be?
Could the cylinder be damaged? Could it have gotten knocked over or something?
Any help would be appreciated.
Thank you
Hi - thanks for your question. Our Service & Repair Intake Team would like to talk to you directly to offer suggestions. Could you please call us at 262.786.9870 and ask to speak with our Service & Repair Intake Specialists. We look forward to helping you.
What does it mean when red. Attention light on concentrator is on a d tank won't fill
It's scary being away from home with issues. Good luck - 🤯
Do you tutorial how to repair compressor not refilling to portable tank?
Do you repair these machines
Have you ever had an issue where it keeps cycling between low o2 and filling with the concentrator set at 2LPM? It fills tanks just fine if the flow meter is set below 2LPM, but the manual says we should be able to use it up to 3LPM while filling a tank (perfecto2). This machine has only 151 hours on the concetrator and 52 hours on the homefill. Filters are clean, do you think the sieve beds need repoured already? Even though the units have low hours, they are a few years old, just not used often. I'm not sure if not using one for long periods can cause issues like this.
Hi - thanks for your question. Our Service & Repair Intake Team would like to talk to you directly to offer suggestions. Could you please call us at 262.786.9870 and ask to speak with our Service & Repair Intake Specialists. We look forward to helping you.
I am a caregiver, and am having a problem with My Pt's Home fill machine, In that neither of his tanks will fill
above 1000 PSI. the tanks are a little larger then the one you showed in the video. Not sure what the letter
allocation of the tank is. But the tank valve is closed, both o2 Concentrater and Tank filler are on, Foam Filters
are clean, o2 output level to Pt. is set to 2 L.P.M, tank is properly seated, And the regulator is removed from tank.
I dont know whats wrong. I practically, drained the tank well below the 1500 PSI lower limit B4 starting charging.
My Pt has an important Dr's App. this Wed Jul 11th, and if this is'nt resolved, he wont be able to go.
is there anything else I might have missed that I could do, B4 having to call his respiratory, equipment Supply
company to schedule a maint. visit? the machine is theirs, as a rental.
thanks in advance :)
Hi - thanks for your question. Our Service & Repair Intake Team would like to talk to you directly to offer suggestions. Could you please call us at 262.786.9870 and ask to speak with our Service & Repair Intake Specialists. We look forward to helping you and your client.
hello, thanks for your reply, and for offering to assist Us, But I did get a hold of his Respiratory supply Co. ,
And they just came out earlier today and replaced the unit. \But thanks so much anyway, :)
I need help, my Dad has a homefill system from Aerocare.. They recently replaced the bottom oxygen concentrator for a quieter one.. We are on our second top piece that fills. Its not doing anything, I have checked the clear hose that runs from concentrator to the filler and nothing comes out. No air do I feel.. Not sure what's happening but no tanks are filling.. The light indicates they are forever eternally filling filling filling, they never get to full... Not even after 24 hours, Please help !!
So sorry your Dad is having issues with his homefill system. Please contact the AeroCare office and ask to speak with the Service Intake department who can talk through your options. We will be happy to assist you and your family.
@@homecaremedicalaerocare3983 I contacted them and to them this isn't a portability issue.. it sure as hell is a portability issue for my Dad !! They just didnt want to come out on Labor day, they are lazy and uncaring and I am so close to changing companies. That's why I went to You Tube for help.
does the bottom concentrator need to be turned on when filling the portable tank?
Great question. We are unable to upload the instruction manual to this You Tube site; however, we are quoting from the Invacare Homefill II instruction manual found on page 20 . . . The answer is yes, you need to have the concentrator or “bottom machine” on. The concentrator creates the oxygen and delivers the oxygen to the compressor or “top machine” via the supply line or “curly cord”. Without the bottom unit on, your tanks will remain empty.
Compressor Operation Checklist
Each time the HomeFill Compressor is used to fill a cylinder, complete the following checklist:
- Ensure the concentrator has been On for at least thirty minutes. Refer to the concentrator Owner’s Manual.
- Perform the prefill inspection on the cylinder.
- Connect the cylinder to the compressor.
- Push the compressor power switch to the On ( ) position.
- Examine the indicator lights on the control panel.
- Disconnect and remove the full cylinder.
- Push the compressor power switch to the Off (O) position.
- If filling another cylinder, repeat this checklist
If you have any further questions, please call Home Care Medical’s Service Intake team at 262.786.9870 ext. 422 or via email at serviceintake@hcmedical.com. Take care!
Thank-you for the information.
Tank is not filling. The o2 below normal light stays on. What's could be wrong
Hi - thanks for your question. Our Service & Repair Intake Team would like to talk to you directly to offer suggestions. Could you please call us at 262.786.9870 and ask to speak with our Service & Repair Intake Specialists. We look forward to helping you.
we just got ours and we have the same problem
Where can i get this machine and what is the price of the machine?
We are located in Wisconsin. Please call 262.786.9870 for pricing. Thank you.
E-mail, website, Whatsapp? Thanks
Compressor is not working.
Where is the off position
Counter clockwise on clockwise off.
Im confused how to turn it off/on. Like yeah I get it clockwise to close but what side of the tank must i have in front of me for it to be clockwise. Like what if I have it on the wrong side and I’m actually turning it counter clockwise and therefore turning it on 😩 does that make sense
Please make sure to always have the regulator gauge facing you. Proceed to turn the toggle on top of the tank clockwise to close (turn right) and counter clockwise to open (turn left). If you need further instructions, please contact us at 262.786.9870 and ask to speak with the Service Intake department.
And the toggle is...?
The toggle is located at the top of the tank. It resembles a bowling pin.
Useless.