Bosch E23,E24 or E25 dishwasher not working error fix (a detailed tutorial)
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- čas přidán 1. 03. 2023
- There are guides to changing the drain pump on a bosch dishwasher. This is a better guide as it shows tips on how to remove and install the drain pump cover as well as tips on getting to the drain pump and info on reinstallation We need those tips as many CZcams videos make it look too easy and you make errors when you follow a lack of instruction..
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This video not only helped me identify the likely problem, it also showed me how to successfully replace the drain pump. Excellent video!
That’s really great to hear. I hope the door tape tips helped as well.
😇 Really appreciated your video. 10 minutes later pump cleaned and problem solved. I hope you realize that every video like that help 100 of people around the world (I am in Canada) solve their problem. Not all send you thank you :)
That’s a really great comment ! I appreciate it a lot from Australia ! Happy dishwashing .
Dreaded E-25 error for weeks….Almost replaced the stupid machine ($1,500 installed), but I really like my Boshe….I decided to order the $30 part from Amazon (free shipping vs. Boshe website)and do it myself. I swore quite a few times and almost gave up because I didn’t pull the unit out and this guy is correct, it was so tight to replace the pump. Anyway, I used more might than delivering a baby, and it worked! For a woman and single parent, trying to save $1,500, I feel like I can fix anything, as long as I have great CZcams videos like this one. 👏👏Thank you from San Fran, CA, USA…
By the way, I did have a repairman out, who typically charges $180, but he said he couldn’t fix it and left/no charge….I got no reply when I told him I fixed it myself! 😅. You can do it ladies, with a power drill and watching this great video. Woot-Woot! ❤
That’s such a great write up !
My wife said I was wasting my time when I said I wanted to fix the dishwasher . It is still working after about 15 years and best of all, I got to help many others out there with the same problem.
Update: dishwasher worked fine 2-3 times then E-24 popped up again. 😡
I remembered from your video that if the little white filter cover was not placed correctly, the code would return. Again, I stuck my head down there and sure enough, the little cover was not pressed in enough. I tucked him into bed but didn’t hear any click but noticed as I was returning the main filter back into place, the circle of the main filter caught and loosened the stem of the white impeller cover!
So my head went back in, flashlight, and more force was placed to put both cover and filter carefully back into place, slowly.
I believe in plucking out that cover stem so many times to check it, I probably bent the stem a little, causing this issue.
Ran the machine on short cycle; no codes! Time will tell.
Tell your wife your video has valuable world-wide status and saved people like me lots of cash I don’t have. Can wait to run the machine again…
Thank you from Washington State! Because of your clear and detailed video, I fixed my Bosch dishwasher -it was a breeze! Thank you again!
My pleasure. I thank you for the nice comment. I think the little hints included help you make less mistakes .
You have saved me a fortune. I bought a new pump and changed as per your instructions and it is now working again. Thanks for sharing.
All good Steve. My wife said we needed a new dishwasher at $1000 but just a pump change saved me a fortune as well.
Thank you VERY MUCH! Thanks to the video I was able to replace this exact same broken piece. We need more people like you. Greetings from Spain!
Thank you for the lovely comments. I am glad the video helped you. Hello back to Spain .
South Australia, Ive had the same d/w, coming up 14 years, 3 months, Love it. Used at least 11 times per week. Several years ago I had problems with error codes, and it involved the little white thing. Managed to sort it out. Ive only had a tech out once, I believe it was the wash pump and this was replaced at $400 about 5 years ago. Daughter has a later model, she also had problems with gunk around the white thing, removed gunk and replaced. Excellent video, so clear, no mumbling.
That’s great to hear . Pity you didn’t fix the pump yourself five years ago. The cleaner you keep your dishwasher, the longer it lasts .
Thanks for describing how you were turning the pump manually. When disassembled 1st time I was unsure whether should spin easily. It hadn’t so went back and rocked back and for until whatever there worked out. Running cycle now. Fingers crossed that obstruction moved on down the discharge line. Cheers from Bellingham, WA US
Thanks for sharing. It seems many have this dishwasher . It has been a great appliance for us and it helps to know how to fix the problems. Good luck and remember that the pump change is not too difficult of it is eventually needed.
Thank you very much I followed ur steps to change the pump and voila it solved the E25 error.
Especially this clockwise turning step.
You saved my family a fortune and annoying wait for the mechanic.
BTW my dishwasher is Siemens and it is exactly the same as your Bosch.
Thank you for your nice comments. I am glad the detail in this video helped because when you are working on something new , you do not need another thing to go wrong .
Greetings from the Netherlands. Thanks to great your video I replaced the pump and the dishwasher is working perfect again.
That is great to hear. The Netherlands is a beautiful place with some great buildings and flowers.
Thanks very much. This is a fantastic video, really detailed and clear instructions. I have a different model but all the mechanical bits etc are the same.
That’s great to hear . If you get stuck fixing it , I’ll try and help you . The tips on taping the control panel make a lot of sense when you take the door panel off ( or the control falls off ). Hope it works out for you.
Grazie mille per il video che ci è servito per risolvere il nostro problema senza dover chiamare il tecnico,🙏👏
Grazie per la risposta. È bello sapere che sei riuscito a risolvere il problema da solo con l'aiuto del video.
Thank you so much for recording this 🙏
Hope it helped a lot ( especially how to keep the door from falling apart !)
This is absolotely help full. I followed your video and have succesfully done it. Thank you so much!!!!!!
I always like it when people are helped by my video . Hope the door taping tips helped too. Congrats and well done . Saved yourself a fortune .
@@Dentinvent indeed saved £150. Thank you again!!!!
Wish I could fix fridges . Our has died and the repair quote is more than a dishwasher .
Thank you for the detailed video.
You are very welcome . Hope it helped a lot .
Wow, our Boesch dishwasher was one of the most expensive and lasted about 2 years. Every other dishwasher I have ever owned lasted decades. Last Boesch product I ever buy.
Check if the dishwasher was made in Germany or China .
Ours is about 14 years old and still working fine ( after that drain pump change ). They say the German made one lasts longer .
Depends what's wrong, I repair these for a living , what's up
My Bosch washer and dryer have been nothing but problems, too. Pieces breaking, hinges wearing out, errors when nothing is wrong, and it's not great to start with. Never Bosch again for me, either.
@@Mr.Veridical they are definitely not as well made as they used to be , I would say the main problems with their washing machines is the drum support spider is aluminium and it seems to desolve over time till it snaps and drum to expensive to replace
@@Mr.VeridicalMy Bosch washer/dryer lasted 20 years, elctric dryer heating element replaced once, control board was the death of it due to no longer manufactured, washer the entire drum assembly broke off, manufacturer no longer available. I really was happy with it.
Hi, thanks for this great vid. I replaced the drain pump , cost 44€ incl. Transport 🙂
You are most welcome. Very glad that you saved yourself money by fixing your own.
Really good work. Bravo.
Many thanks!
Thank you for your beautiful video
That’s such a nice comment . You are most welcome . I hope it sort of shows you how to fix yours . The bits where I suggest tape on the control panel and working out the orientation of the pump will really help .
@@Dentinvent I did not disassemble the door, I had access from the right side because I had already disassembled it before watching your video. Thank you very much, very good
E24 or E25 can also be caused by 1) discharge hose not elevated a couple of feet behind washer before going to drain or 2) white plastic shield in front of impeller is not firmly “clicked” into place
I have heard of the number 2 plastic shield problem but have not heard of the discharge hose height problem . You would hope most discharge hoses are hooked higher so the water does not drain back into the impeller area.
Thanks for your input .
#1 was the case for our dishwasher. After raising the discharge hose, the issue went away.
@@WeekendMuse
Was the dishwasher installed by an installer or by a handyman? Just wondering . Our discharge tube can only connect into the drain pipe at a certain height .
thanks for share
Thank you to you and hope this fixes your dishwasher.
You dont need to remove control panel screws to remove door panel.
Sometimes one of the phases of the drain pump go faulty and this can cause E25.
Thanks for the comment re drain pump phases.
Re control panel, I took this dishwasher apart about 5 times and definitely would recommend loosening the control panel. The door panel is easier to get off and reinstall with that panel floating .
make sure to check air gap for debris, remove white top with flat head. went through the trouble of replacing the pump when i think the problem was the air gap
This air gap you mention, where do you see that gap?
Thank you, great detailed video, I replaced a Bosch drain pump yesterday for the first time (done it many times for whirlpool, lg, samsung and ge) thought it was stupid design to remove the door panel to work on a drain pump, but job security I guess, right? Also found weird the way the pump impeller feels loose, threw me off 😅
Hope the video did help you with your replacement. Yes designed so that it is harder to change but they assume the average person is not doing their own drain pump change.
At 5:03 that L-shaped white bar is easily removed, it snaps out at the top. That might give you more room. 8:43 is one of the few videos that shows where those stupid spacers go. Mine both fell out when I pulled the door cover off, and I had no idea where they came from. They don't stay in place anywhere that I could figure, so I think I'll stick them to the spot shown with a bit of duct tape and see if that works, otherwise they keep moving or falling out when I try to get the door back on. My Bosch SGE53U56UC/B3 threw E24, then E15 (water in bottom), now E23. When I push start, something buzzes briefly, then a couple rapid clicks, then E23 again. Originally there was water left inside. I checked for obstructions and cleaned, then poured water in and sucked the end of the drain hose with a shop vac. It sucked the water out of the D/W so I'm confident there are no longer obstructions, but it won't go past E23. Once the new drain pump arrives, I will update with how it went. If that lets it get past E23, next I'll have to figure out where the water in the base came from. I see no signs of a leak under the sump or anywhere else so we'll see. Also there are other places where yours could be clogged, like a U-shaped trap in the plastic reservoir behind the left panel or where that connects to the drain hose, which is covered in other videos. Thanks for the great video.
Thanks for the comment . Yes at 8.43 those annoying spacers seem to go back in if you are careful and place them in place and try to put the door panel back in place .
I do think the new drain pump should help clear your E23 code . Look for water leaking past the door seal for the water in the base of the unit .
@@Dentinvent The new drain pump fixed it. I have to say that this is possibly the worst engineering I've ever seen. There is no space to get the old one out or the new one in. After much fiddling and forcing I was able to get the old one out. Having to rotate the new one to align with the tab on the sump means that a fin on the pump binds against a raised channel in the dishwasher base. I finally cut that fin off the new motor with a knife. It's useless anyway. It's the one to the left of the electrical connection. Also, I used dish soap to lube the rubber seal, as seen in a few other videos, but mine seemed to dry and just make it sticky. I used high-temp grease from a previous repair instead. The gasket on a new pump is REALLY tight. I almost thought I had the wrong part for a while. The combination of the grease and cutting off that fin on the motor allowed me to finally get the new motor into the sump and properly click it into place. I ran two rinse cycles and did not see any water or leaks, so the previous E15 was probably water getting under there from opening the door when it wasn't drained or something. A fair amount of brown smelly water came out of the old pump, so possibly that was leaking. I think Bosch designed the base as if no one would ever want to replace the drain pump. All they had to do is make it half an inch wider and not put that useless ridge in the base or the fin on the pump. I also could not easily get those door cover spacers back in their proper position and they seem to be useless as well, so I'm just throwing them out. I hope all this typing helps somebody.
I’m pretty sure you could have replaced those plastic spacers in the correct position. When you get to a stage where nothing goes right , take a break and often when you have a clearer mindset, it helps .
As far as that tab getting in the way , I think you may have had your insertion angle a bit off . Mine took a while to line up and yes there was some swearing but it goes in with that tab still in place .
I’d always recommend silicone grease because it really helps seal out water and keeps the o ring lubricated .
@@Dentinvent Obviously you got yours in there, but perhaps you'd agree that it could be a heck of a lot easier. At 7:07 and 7:13 you can see that if the pump is rotated enough to get the channel on the pump past the tab on the sump, the square corner on the fin sticking out of the pump is going to be right up against the vertical rib in the base. I had to have the pump at a slight angle to get one edge of the rubber past the edge of the hole in the sump and then work it in all the way around - it would not go straight in. I spent at least an hour fiddling, with a mirror behind to make sure the channel and tab were properly aligned, etc. All I know is that once I cut 1/4 inch off of the square corner on the pump fin, it went in on the first try. Perhaps the grease was more key to success (not sure if mine was silicon or not, it was leftover from a washing machine repair). I can see where the fin on the pump is intended to divert dripping water away from the connection, so we'll see if cutting 1/4" off of it really matters. Regardless, your video and comments here were very helpful. For $40 shipped and a couple hours of swearing you saved me a bunch. Thanks.
Did you ever do any testing between the two motors with a multi-meter?
Yes I did .
Can’t remember seeing much difference between the new one and the old one though.
You didn't show what happened when you took the door panel off....does it come all the way off or just hang there on the tape and loosened screws?
Sorry man ,
The top part is taped on and screws taken out and the front panel drops off . This is to allow you to get under the front . The tape is so that the whole control section does not fall off as it has a heap of wires inside the control section .
The front panel needs to be removed to get under the front of the dishwasher as the panel covers the drain pump .
In the next scene you can see the front panel is missing .
Hey thanks. All the wiring was attached to the door panel so I couldn’t take it all the way off. I ended up pulling it up 6 inches and taping it in place while I replaced the pump and it worked well. Thanks again for the video.
👌👌👌👌👌♥️
Great video, but it would have been even better if could have measured the Ohms difference between the New and Old pump .. to show how to identify a Bad Pump ...
👍🇦🇺
Thanks and Good thinking fellow Aussie but I think I did and actually could not see any difference. The only difference was the original one would keep bringing on the error even if it initially started working . You know how much patience my wife has if the thing I fix plays up ! Means don’t take any chances and just install a new pump .
Forensic analysis helps a lot more to people than .. just go buy a new one and heres how to replace it ..
Its the next step as into why you Discovered the fact it needed replacing ...
Good information is rare to find 👍👍
I’m all for forensic analysis. Honestly I did check with a multimeter on ohms and found no difference except one worked and one didn’t . I have about 5 multimeters ( one for each part of the house ).
My old pump which plays up seems to have nothing wrong with it ..
It had 78ohms on each of the 3 coils inside and spins fine in test mode ..
I went to buy one from a large appliance outlet here in Syd .. 4 days to order .OR He showed me one that LOOKED identical .. so I bought is and was going to fit it ... but as a precaution, I opened it up and noticed slightly less windings on the 3 Coils..
When I tested them they were only 45 ohms each ..
I'm going to order the proper on and wait 4 days ..
But I reassembled my old pump back in to give it another chance in test mode ..
Every test cycle worked fine (Drain, Rinse, Spin etc)
But it stops pumping and plays up "I deduce" only when it is submerged in the wash cycle at 40C° ..
Ive since done 4 "Cold" Loads with my Old Pump reinstalled Successfully ..
Something seems to be heat related on this 3yo Bosch Washer ..
I'll get a new pump to see if it is the Pump ..
Only other thing is "Could the Circuit board up top be affected by Heat ?"(rising) and sending the pump a skew frequency?? ... TBC ...
Hi what about an E24 error, that shows up and the botom of the machine stays with alotnof water? Will itnbe the pump
Does not sound like the pump. More likely blockage in the drain hose or filters . Try blowing air back from the drain output and look for blockages with food debris.
I fixed mine today, it was making the e24 sometimes and it was annoying. I cleaned well the bottom of the dishwasher near the pump, then I removed the cover, removed all debris near because they were plastics. I did fill it with water and then ran the pump without the cover, the pump cleaned itself like that
Well done . If it keeps coming up as the same error later on , consider a new pump as they are not too expensive .
My work around with E24 without any visible signs of problem is shortly open the door after the pump stops 2nd time (about 45 seconds after the start of program). The program continues without errors.
I think later the error may come back . The machine maybe sensing an upcoming problem. It’s sort of like a toothache… you hope it goes away .
Hi I have an E24 error on my Bosch DW, but it drains correctly and there are no blockages I can hear the water drain into the sink fitting. There is no more than 5mm of water when I check the pump area. The error comes up after about 10 mins of operation. I have cleaned the unit extensively and there are no blockages from what I can tell in the pump area nor in the hose. Any Ideas?
Even though the unit appears to be draining , if the pump is faulty , the error will show as that code . The pump is not very costly and changing it would a. Give you peace of mind and b. Most likely stop the annoyance of that error code.
I think when the pump starts failing , the unit detects the pump has increased load and you get that error .
It might be your control panel. I’m having similar problem I can hear water going down when I hold the start button but doesn’t drain on wash cycles
I replaced the pump and still jave the error code and water is sitting in base of the washer. What do I replace next? Control panel?
Check to see if the hose from pump to the outlet is blocked . Also check your electrical connections to the pump are connected well.
Let me tell you a secret.Are you sure that the new pump it is the same with original?Did you check the wenddings of the motor?They are two models.79 Ohms and 130 Ohm.
Hi, whats should the resistor must be for the drain pump?
Sorry I don’t know what it should be. I just found that some pumps looked fine and created that error code so instead of wasting time trying to find the pump problem , it was faster and easier to just buy a new one .
In the video you can see both the hood and the faulty pumps looked almost the same ( with respect to the motor turning).
Be careful with the drain pump.Thete are two models.They are looking the same.Wat really maters the resistance of windings.One model has 79-80 Ohms,and other(older models ) 130 Ohm.Yf you swap them.....the Maschine will try to drain shortly 3 times and then go to error.So you have to be sure that replacement pump 8t is exactly with original.With a multimeter you can see clearly the resistance of the motor stator.
Thanks for the comment . I just made sure the part seller got my dishwasher model number to confirm it was the correct pump before I ordered it .
@@cosmintoma5197 thanks for the info. I was wondering what the resistance should be across the windings. Mine shows exactly 79-80 ohms, but now I don't know why it still gives E25, even though the pump motor seems to be fine...
@@avski05 E25 sometimes comes frim the main washpump.If IT is making some noise on the start up....that means You habe tot replace the washpump.There are some bushings in the rotor of the pump.In case that bushings are gone...there will be a vibrating of rotor touching the stator.....so the machine will diaplay E25 on the beginning of circle.
IN 'MERIACA the SC IS A SHOP VAC.
I don’t have a shop vac but the pump I used comes in handy with all types of water issues ( like priming my huge canister aquarium filter ).
Those elastic bands are on every model they were supposed to be there they stop water getting through the impeller hence why by reinstalling without them you got an E1 error as you shorted the pump by letting water in
Which elastic bands do you mean? The elastic band caught in my impeller was a normal rubber band that went through the wash and tied up the impeller .
Which elastic bands do you mean? The elastic band caught in my impeller was a normal rubber band that went through the wash and tied up the impeller .
Which elastic bands do you mean? The elastic band caught in my impeller was a normal rubber band that went through the wash and tied up the impeller .
Which elastic bands do you mean? The elastic band caught in my impeller was a normal rubber band that went through the wash and tied up the impeller .
Your video is very good. But I have to tell you this E24 and E25 error is a massive design flaw by Bosche. Very common and frankly not an easy fix. Even the impeller cover is a total pain to put back into place. I know that replacing the impeller is way out of my league and my LG did not give me such a headache at all. I regret buying a Bosche dishwasher and this seriously should be a class action law suit. The dishwasher itself has caused damage to my home.
I actually like the Bosch dishwasher. I suppose the blockage and impellers getting food and debris caught is the fact they are used to clean dishes and dirty items .
The repair is actually quite easy if you take it slowly .
@@Dentinvent Honestly, I find putting the cover in always a bit of a discovery feeling around. I am not handy and as pointed out in the viideo, it is tight quarters getting in there to replace the impeller. I wish they would come up with a different solution. I don't think I would buy a Bosche again, though I loved it when I first got it.
How to test drain pump motor 3 phase on Bench with Making 3phase supply test fixture
True . Or just throw it and buy a new pump which is better than my wife’s alternative of throwing the dishwasher.
I check everything except the control board. The pump drains when u hold the start button but water doesn’t drain when running different cycles
Did you change your pump ? Sometimes the pump is the problem making the control board not work.
@@Dentinvent no I didn’t change the pump. The eco mode work fine the last time and didn’t trigger any error code.
Drain cover removal 0:28,
Just reach in and grab the plastic tab and pull and it comes out . It is just a push fit so take note of how to get it back in when you pull it out .
Having trouble getting the door panel back on, having it horizontal, lining up the spacers and getting it lined up with the inner part of the door 😦
Glad you asked . It’s a really complicated set up . Don’t panic . You will see the spacers just about fall out . Yes I would try and have the door more parallel to the floor and slip the spacers where they are supposed to sit then try and fit the door panel so that you don’t tilt that panel ( to prevent the spacers sliding downward). Once you get the panel on , start screwing the panel on with the door still horizontal. On the video you will see the tape to hold the control panel . That’s because the front panel won’t go on easily without the control panel moving.
Let me know how you go . As I said , don’t panic or it will get worse .
@@Dentinvent thanks, you rock! Actually got it on after posting (yes I was panicking 😆) and dishwasher works again, thanks to your video!
Salve Io ho l errore E21... Cosa potrbbe essere? Grazie
Se la tua lavastoviglie lampeggia con un codice di errore E21, indica un problema con il motore di lavaggio. Un blocco tra il motore o la pompa con conseguente flusso d'acqua insufficiente. Consiglio: rimuovere l'eventuale acqua in eccesso prima di rimuovere la base della macchina per liberare la pompa.
Is it really nessessary to remove the inner door?
I had to remove the inner door to take the front of the door off so I could get to the lower panel. You may have problems getting to the lower panel with the front door attached .
Thank You... I appreciate your timely reply and your helpful video.
Your hand was completely in the way to be able to see how to re-place the pump cover
My sincere apologies. There was not a lot of room to get the ideal camera angles as the pump position is in an awkward place .
not much room to film under there. be grateful he even made a vid for u lmao
@@brandonchoy4692 I eventually was able to fix the problem, but this video was useless in helping me replace the cover
@@sharongoodberry5501
Do you mean the cover of the entire door or the cover underneath ( the cover over the inner padding)?
@@sharongoodberry5501 sounds like you are a bad problem solver. worked perfectly for me. sorry yours is broken
Errore E22
That E22 usually means that your filter is blocked . Take all filters out (before the drain pump ) and clean them and reassemble. Hopefully that clears the code.
in the video taking out the pump is much easier. It seems an impossible task with such thigh room to move the pump...:@
What is the trick?
The pump is just twisted to take it out but make sure you push the catch down and then turn the pump ( if you don’t push the catch it won’t unscrew ).
The pump is just twisted to take it out but make sure you push the catch down and then turn the pump ( if you don’t push the catch it won’t unscrew ).
Thank you for your reply. I had to pry the pump to take it out after unscrew it.@@Dentinvent