Svåra samtal Del 1

Coach Jenny pratar om boken svåra samtal.
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:
• Decipher the underlying structure of every difficult conversation
• Start a conversation without defensiveness
• Listen for the meaning of what is not said
• Stay balanced in the face of attacks and accusations
• Move from emotion to productive problem solving
"Difficult Conversations: How to Discuss What Matters Most"
Svensk översättning: "Svåra samtal"
by Douglas Stone, Bruce Patton, Sheila Heen
svåra samtal, samtal, coaching, coach, coachande ledarskap, ledarskap, coachutbildning,

[@madeleinebkn]

Hej Jenny. Har precis upptäckt din kanal. Är det möjligt att önska en video om hur man avbryter sin klient på ett bra sätt när de börja komma på avvägar och pratar ”för länge” 😉