"Why the subscription model is the future" 💸 with Tien Tzuo, CEO of Zuora

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  • čas přidán 11. 11. 2018
  • At TheFamily, we believe that anyone can become a great entrepreneur. Find more info here: www.thefamily.co/
    By Tien Zuo ( / tientzuo , CEO at Zuora and author of the book "Subscribed"
    With Mathias Pastor ( / pastormhm , Director at The Family
    It's been a hot year for Tien Tzuo: Between Zuora's IPO this year, and the release of his new book a few months ago. His company Zuora has become the leading Subscription Economy evangelist, allowing any company to successfully launch, manage, and transform into a subscription business.
    What you may not know, is that it all started in a tiny office in Mountainview, where Tien and his cofounders started one of the first businesses with the idea to sell services instead of products. It was a new idea at the time, and they literally coined the term "Subscription Economy".
    In the old world - let’s call it the Product Economy - it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in this new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.
    And it works. Since its launch in 2007, Zuora has raised almost $250M, gathered over 900 customers, employed 850+ people throughout throughout North America, Europe, China, India, Japan, and Australia.
  • Věda a technologie

Komentáře • 56

  • @MicahBuzanANIMATION
    @MicahBuzanANIMATION Před 4 lety +7

    Super insightful, I learned a lot!

  • @PierreMiniggio
    @PierreMiniggio Před 5 lety +2

    36:30 Pour le coup j'ai constaté l'effet de l'abonnement SNCF autours de moi. Quand pour le prix de l'abonnement ça vaut déjà plus le coup que de prendre rien qu'un seul TGV par mois c'est sûr que beaucoup de gens ont choisi l'abonnement!

  • @muskduh
    @muskduh Před 9 měsíci

    Thanks for the video. I am here via the Membership Economy book by Robbie Kellman Baxter.

  • @mhouse777
    @mhouse777 Před 4 lety +5

    Ownership is still going to be the future.....The only subscription model that Is good for the customer is the FREE account that gives access to a product you can buy and own. A maintenance subscription would be the monthly charge, but If the customer unsubscribes, then they get to KEEP what they bought , minus the maintenance /updates.. None of this $X dollars /month to rent and if you unsubscribe, you lose access to the product you paid for stuff.. There are too many reasons a site can close down or you can no longer access you're supposed purchase.

    • @TRIBECHIEFTAIN
      @TRIBECHIEFTAIN Před 4 lety +2

      mhouse777 Mmm almost everything now is via subscription model! Amazon Prime over BlueRay, Netflix over DVD, iPhones once the contract is finished after 3 years are worthless.. it’s all about Subscription ⚫️🔴👍🏾

    • @mhouse777
      @mhouse777 Před 4 lety +4

      @@TRIBECHIEFTAIN - it's all about subscriptions that benefit the greedy corporations , not the customer. Ownership will always be king. Ps. netflix now offers ownership of movies you can buy and watch offline btw.

    • @austin78993
      @austin78993 Před 3 lety +2

      @sal zerilli You can add Adobe Creative Cloud to that. Designers were upset by that (myself included) when it was initially announced. But now you can end your subscription whenever you want and you pay 30 a month and have access to every single program in the Adobe Suite. I think there are 16 currently.

    • @stickygames1800
      @stickygames1800 Před rokem

      So.. Do you want to own Netflix catalogue forever? Wow, really smart 😂

    • @mhouse777
      @mhouse777 Před rokem

      @@stickygames1800 no , I want to own the game I bought forever...ya really smart

  • @alexandrasalas996
    @alexandrasalas996 Před 3 lety +1

    Is there a way I can dowload the video that os shown after the initial presentation (before Tien Tzuo shows up)?

    • @alexandrasalas996
      @alexandrasalas996 Před 3 lety

      @@mk4883 I did and it's not there... Duh

    • @alexandrasalas996
      @alexandrasalas996 Před 3 lety

      @@mk4883 it's none of your business how I've been using Google... Whether "effective" as you say or not. Don't need to be that rude. Anyway thanks

    • @mugenjean7546
      @mugenjean7546 Před rokem +1

      Just screen capture it on your phone or pc. Then edit it. Its pretty easy.

  • @Rico_MC
    @Rico_MC Před 3 lety +3

    Ça commence à 7:05 les gars

  • @panterino
    @panterino Před 5 lety +5

    I wish I could subscribe to more things like housing, grocery stores, restaurants etc.

  • @matrixcartel5943
    @matrixcartel5943 Před 2 lety +1

    Guys, I can tell you he’s the Jack Ma.

  • @laurachamberlain9591
    @laurachamberlain9591 Před 3 lety +2

    Can you critique my subscription box website?

  • @poconets
    @poconets Před rokem

    whatever was on this clip ages pretty well today👍

  • @toptether2707
    @toptether2707 Před 5 lety +7

    The family je suis fan.mais SVP des sous-titres en FR ce serait top. Meme si on doit apprende l'anglais bien sûr.

    • @PierreMiniggio
      @PierreMiniggio Před 5 lety +2

      C'est à force d'écouter et lire de l'anglais et de le parler qu'on apprend :P

    • @fhdbgh
      @fhdbgh Před 4 lety

      1. C'est en étant persuadé que c'est facile qu'on se hacke le cerveau pour apprendre plus vite.
      2. Regarde tes vidéos, films et tes séries, (mange du TEDx en Vost en anglais, tu lis ce que tu entends)
      3. Bonus, tu écoutes des audios sophro la nuit en anglais, méthode de la CIA, ton cerveau capte inconsciemment.

  • @hiphopheaven
    @hiphopheaven Před 4 lety +5

    The depressing future

  • @Aniki82
    @Aniki82 Před 5 lety

    Yeah well don't overlook the fact that objects are since the very beginning bound to craftsmanship, art and even sacred...
    So... Just don't go too lightly on that 😅

  • @ditroradio
    @ditroradio Před 5 lety +3

    Fascinating interview; I learned a lot. The videography is atrocious -- until I saw this video, I didn't realize how little I think about the person behind the camera with most videos I watch. Throughout this video it felt like the person behind the camera couldn't stop reminding us that they're there by changing focus and camera angles. Really annoying and distracting.

  • @ranaarif7492
    @ranaarif7492 Před 3 lety +1

    9D

  • @S4Sargodha786
    @S4Sargodha786 Před 3 lety

    i help you

  • @VirgilioParalisan
    @VirgilioParalisan Před 3 lety +3

    This is a long talk about nothing.

  • @SHARANUCHOUDARI143
    @SHARANUCHOUDARI143 Před 2 lety

    ,,,,,,,,

  • @Gaetyno1
    @Gaetyno1 Před 2 lety

    Opencell better than Zuora !