Relationship Management | Definition, Types, and Importance of relationship management

In this video, you will learn " What is relationship management?".
Relationship Management is a strategy in which an organization builds and maintains good and positive relationships with its customers, clients, partners, suppliers, and employees.
Topics you are going to learn are:
1. Introduction/definition of relationship management.
2. Process of Relationship Management.
3. Four types of relationship management.
4. Conclusion of relationship management.
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#relationshipmanagement #crm
0:00 Introduction
0:12 BUILDING & MAINTAINING
0:59 Process of RELATIONSHIP MANAGEMENT
1:22 Understand NEEDS
1:39 Establish COMMUNICATION
1:57 Develop TRUST
2:49 Seek FEEDBACK
3:11 Continiously IMPROVE
4:39 Third EMPLOYEE RELATIONSHIP
5:07 Fourth PARTNER RELATIONSHIP MANAGEMENT (PRM)
5:43 Importance of RELATIONSHIP MANAGEMENT
6:12 Enhanced CUSTOMER EXPERIENCE
6:48 Risk mitigation in SUPPLY CHAIN
7:09 Employee ENGAGEMENT & PRODUCTIVITY
7:26 Brand REPUTATION & IMAGE
7:47 Adaptation to CHANGING MARKETS

[@achiniwathsala9490]

'm studying Human Resource Management. These videos help to easily understand what I learn. Really appreciate voice controlling, applying images and relevant videos with the session. Thanks a lot and keep going..

[@amakaokoli5176]

This was helpful ❤😊

[@AnkurSharma-lp3jz]

Process of relationship management :
1. Identify stakeholders
2. Understand needs
3 establish communication
4 develop trust
5 deliver value ( by providing high quality product )
6 maintain regular contact
7. Seek feedback
8 continuously improve
Types of relationship management
1 CRM
2 SRM SUPPY RELATIONSHIP MANAGEMENT
3 Employee relationship management
4 Partner relationship management
Importance of relationship management
1 customer loyalty and retention
2 enhance customer experience
3 increase sales and revenue
4 risk mitigation in supply chain
5 employee engagement and productivity
6 brand reputation and image
7 Adaptation to changing market

[@16riders89]

Sir please mix hindi language also then it will be even better