The Mystery of Lost Neutrals REVEALED
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- čas přidán 3. 07. 2024
- What is a lost neutral? A lost neutral can be very dangerous and can damage electronic equipment in your home. This video will show you exactly what a lost neutral is and what the results of a lost neutral are. It uses real-life demonstrations and animations to show exactly how a lost neutral works.
🎥 Disconnected Neutral video: • How to Find an Open Ne...
- - - - - - CHAPTERS - - - - - -
00:00:25 - Losing a neutral demo
00:01:08 - What causes a lost neutral
00:01:55 - How a typical electrical system works
00:05:32 - Lost neutral animation
00:07:00 - Lost neutral demonstration with light board
00:10:10 - 212 V on one lightbulb
This happened last night during a wind storm, I was confused as hell, since half the light worked, and the other half were bright as hell. Can't believe we didn't blow any bulbs or anything after 12 hours. Thanks for the explanation!
Wow! So you didn’t lose any electrical equipment in your home? If not, you were very lucky!!😊😊
Absolutely fantastic animation and demonstration.
Great explanation. I think I finally understand how this lost neutral thing works.
I’ve had that happen at my house during a hurricane. A tree fell on the drop to the house separating the neutral. As soon as the lights went bright I knew what happened and ran to secure the breaker. It took out the refrigerator, microwave, oven, dishwasher and clothes dryer. Completely fried three surge protecting power strips and burned out a bunch of light bulbs.
Yes, it can be very destructive to electronic equipment. Good thing you knew enough to recognize what was happening and shut off the power as quickly as possible.
Thank you so much for posting this video! We had a big wind storm roll through yesterday and knocked out the neutral wire to our home. I wasn't sure why our lights were acting strange; but now I know. Thank you!
I am glad the video was helpful. Thanks for watching and thanks for the feedback.
Great animation!!
Thank you. Great video.
Excellent explanation/demonstration. Congrats and thank you.
Thank you
great demo. thanks!
You’re welcome
Great video and animation.
Thank you for the feedback
I think I finally understand this. Thank you.
I’m glad it was helpful.
Nice job Mike!!!
Thank you
Good information thank you .
You’re welcome
Lost neutral situation can happen also on 240volt circuits or anything sharing the neutral like 12/3 circuits
thank you
You’re welcome
Not only that. As the neutral is bonded to the ground wire the voltage on the neutral gets to any grounded equipment case. This could in worst case kill. Here the instruction is to get out and call the power company and not to return until it is fixed but we have higher voltage.
You are correct. Thank you for clarifying that.
A few years back went on a service call where the homeowner had smoked up a flat-screen, DVR, and stereo system after a 1500 watt electric fireplace had been running for about an hour. It was a lost neutral on a MWBC feeding the master bed & living room with backstab connected receptacles. A backstab connection upstream burned out on the neutral. Home was built sometime in the 1970s if memory serves me right. This expensive ordeal would have been avoided had the receptacles been installed in accordance with 300.13 (B) which states the neutral of a MWBC cannot be interrupted by removing a wiring device.
Great info/example. Thanks.
Worst case scenario from a floating neutral at the service drop could be electrocution from energized water pipes and metal case appliances with 3 prong plugs, because until I believe the 1978 NEC, a cold water pipe could serve as the sole grounding electrode if at least 10 feet was in contact with the earth, and the connection to the grounding electrode conductor is made within 5 feet where it enters the building, and plastic pipe could have been used to replace a section of corroded metal pipe. Because the neutral and ground are bonded at the main service panel, a double loss of ground and neutral could have lethal consequences. To combat this, a water pipe used as a grounding electrode must be supplemented by grounding electrodes in contact with 8 feet of earth with a resistance not to exceed 25 ohms.
Thanks for the info. I really appreciate it.
The three (3) bulbs on either leg are wired in parallel.
(Although the two (2) legs are now in series to each other with the lost neutral.)
When one bulb is turned off, the Resistance goes up and the Current
goes down (in that leg) because they are in parallel.
Naturally the leg with the highest resistance (series circuit) has the highest voltage drop.
"When one bulb is turned off, the Resistance goes up and the Current
goes down (in that leg) " - i understand that resistance goes up if we swich off 1 light in the circuit because its parallel so it is as if we closed 1 of the 3 roads for the current - so more resistance. More resistance means less current in that leg but both legs are in series so the current is the same. So if the same current is flowing while the voltage is much higher means that a lot more energy is on the side when 1 light is off. Does it make sense the way i rephrased it?
An open or high resistance neutral conn in the panel or meter can will also cause this. Not always upstream. I've been on many trouble calls where the nipple between the two was glowing because of a loose neutral in the panel. Some were never actually tightened by the original installing electrician.
Great info. I guess when I said upstream of the panel, I actually intended prior to any of the branch circuits, so yes the neutral lug on the panel would certainly qualify. Thanks for the clarification.
@@morganinspectionservices3840 You are correct though. Probably 90 percent of my trouble calls were due to homeowners allowing trees to grow up into the service wire and either breaking the neutral, or rubbing it in two midspan on the drop. People don't understand that the power company isn't responsible for their negligence.
Thanks for video. I have a follow up question. Does bonded grounding and Neutral at service panel help to mitigate serious consequences laid out?
No. When your service loses a neutral, nothing done at the panel that I can think of will change the fact that you will have the two legs in series on a 240-volt service.
How do you test for loss of neutral?
Are there any simple uncomplicated tests that I can do in my house to determine whether I have a lost neutral or not? How do I determine if it's on my end or the power companies end?
All the receptacles I've tested so far are reading around 120 (120 in and out) but my refrigerator won't run. I've plugged the refrigerator into different outlets and it's the same. Tried plugging my Skillet into different outlets around the house and it won't work.
Thank you!
This is a test that I would do in my house, but I will caution you that you must be very careful. I don’t want anyone getting electrocuted. If it were my house, I would remove the cover from the electric panel and measure the voltages at each main lug. Test between one lug and the neutral, and between the other lug and the neutral. See if you have 120 V on both legs of your electrical system. And make sure you have 240 V between the two lugs. If those tests are good, but you do not have 120 V at the outlets in your house, then I would say the problem is inside your house. If you do not have 120 V when measured as described above, then the problem is likely with the power company.
tho it's still the same concept, the direction of the current is inaccurate before the loss of neutral. However, after the loss of neutral, the animation is accurate. But here is where you're wrong. Current don't reverse direction because of the loss of neutral. so it's more like this (--> -->, ,
I totally agree with you. I was not necessarily trying to show the actual direction of current flow with these animations. I was more trying to show that current flows from the transformer, through the loads, and back to the transformer via the neutral. You are 100% correct that the direction of the electricity does not change when the neutral is lost, but for illustration/animation/explanation purposes, that was the easiest way to animate and explain it. I certainly appreciate you watching and appreciate the feedback.
What is that device you have wired to the lights that is showing voltage.
It is a SureTest circuit analyzer. It’s made to plug into a receptacle and measure voltage, voltage drop, and to tell if the circuit is wired properly.
I keep losing neutral on power company side but the lineman wont come out until ive paid an electrician to check its not on my side!! Its always on the utility pole and its costing me a fortune!
That is crazy that you’re having to pay a service call each time. It’s also crazy that it “keeps” happening. It does not make sense that it would happen multiple times.
@@morganinspectionservices3840 They came out to me last week because their equipment made my earth rod live and everything in my house including water pipes! The box on the pole was replaced and the cable down the pole to my boundary. The supervisors came next day only to tell me the lineman had left me with a live neutral! I am quite literally waiting to be electrocuted! They said the neutral is also reading too high.
Sue them. They should be responsible for anything they demand you to do if it is their fault.
This explains why 90v will be applied to half the panel and other half gets 120v from backfeesing thru panel from a 120 source the illegal way.
I’m not fully following you.
@@morganinspectionservices3840 I have a main panel, and then a double pole breaker as the "main" for a subpanel, and a duplicate subpanel is in another location (in the barn/shop) and I have a 20 amp 120v single pole breaker outlet there and have backfed power from generator from that outlet after disconnecting the true MAIN breaker and on outlets and lights on one side of the main panel in the home I only get ~90 volt, while the other side is a full 120 volt. It is odd to me, the more I think about it I don't think it is from a lost neutral now as it should change/have same affect on both sides of panel.
You got any ideas on it? I know its despised and most of the time illegal, but it just makes me wonder the cause. I no longer use it that way anyhow as I am in process of making a legit transfer circuit.
Show us why WE GET A SHOCK at the open neutral (at the side toward the house)
I will make a second video showing that. Thanks for the suggestion.
How does it work on 120v residential lost neutral?
This demonstration shows exactly how it works on a 120 V residential. Essentially all residentials have two phases of 120V, so what you see in the video is how it works on a typical residential electrical system.
I have a pole behind my house with a breaker box and a meter box above it. Two wires run from the pole behind my house out to the main pole on road with the transformer. Am I responsible for everything on the pole behind my house? Thank you!
Typically, the homeowner is responsible for everything after where the wires connect to the weather head just before the electric meter. The electric company is responsible for everything just before the connection at or near your electric meter.
@@morganinspectionservices3840 what about the meter box itself? And the wires that run up the pole from the meter? Ty.
interesting video! does it mean that UK system is intrinsically safer than US? loosing neutral does not cause this sort of issues - please help me to understand
In the UK, they use 230 volt, single-phase electricity in residential wiring. In this case a lost neutral results in an open circuit where no electricity can flow, so in that sense, you could say that UK wiring is safer than US wiring. However, in another sense US wiring is safer because in the US most circuits are only 120-volt circuits, while all circuits in a home in the UK are 230 volts. 120 volts (which can certainly electrocute someone) should be only about half as likely as 230 volts is to cause an electrocution. This is because current (amps) is what causes the electrocution, and current flow is proportional to the voltage. Current = Voltage/Resistance. This equation shows that for a given resistance of a human body, you will have about twice the current flow with 230 volts as you will with 120 volts.
@@morganinspectionservices3840 thanks for your kind reply and videos
@@morganinspectionservices3840 can i say that uk system if it fails it fails safely why us lost of neutral does not fail safely because instead of 120 v suddently 240 appears which could burn or damage something?
Did you ever think that using green on your schematic to represent the neutral line wasn't a good idea? Green is standard wiring code for non-current-carrying ground, not neutral!
And white is normally the neutral, but white would not have shown up, so I chose green. Yes, I understand that green wire is the non-current carrying ground. How often have you seen blue current flowing through a wire? It’s just an animation, and I hope it serves its purpose.
Got it! An alternate solution might be to use a different color background so white would stand out, or larger wire size. Good video, though!
A bit !complicated for non electricians
I simplified it as much as I could, and used the simulations to help explain things.
@@morganinspectionservices3840 you did good bud