Service workers impacted by tipping fatigue
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- čas přidán 7. 06. 2024
- A backlash against tipping is impacting service workers as consumers are feeling overwhelmed with the high demand for tips.
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#nbcnews #serviceindustry #tipping
I have zero guilt not tipping at fast food or when picking up my food.
yeah get a job that pays more. It is not my fault your boss doesn't pay you enough
Yeah only at restaurants and not fast food
Makes sense to tip at least a small tip when picking up your order at a (non-fast food) restaurant. Waitstaff still has spend time on your order, bagging it, etc. Taking time away from their other customers.
aye. why should i pay to be allowed to pay for my food?
@@wownewstome6123 thats an issue for the employer. I shouldnt be forced to run faster if my boss refuse to hire enough hands.
Tipping is just employers putting the blame of them not wanting to pay a decent wage, on customers.
Tipping in a restaurant has positives. It motivates staff to work quickly and stay upbeat, even when swamped with too many customers and they are feeling very tired, being on their feet for hours.
Bad/nasty waiters and waitresses will be more likely to quit over not making enough in tips. Remove tips altogether, then what ??
@@wownewstome6123 Employers will have to take responsibility for managing their businesses.
@@wownewstome6123We somehow manage just fine without tips in basically every other country in the world.
@@JakXT yeah cause its just tacked on automatically
I’ve gotten real comfortable hitting “no tip”
Same
No tip is fine just don't order food to your house gas is not free
@@daniellebrooks7510find a better job?
@daniellebrooks7510 I'm fine tipping at restaurants and to things like door dash. That's not what is causing tipping fatigue. Whats causing tipping fatigue is places that use to not ask for tips(such as Auntie Ann's Pretzels) use not to ask for tips but now they do.
The crap thing is when they don't have a "no tip" option on the tip screen, almost tricking you into thinking you have to tip, instead you have to click "custom amount" and there you can find "no tip" or enter $0, but not everyone realizes that and they bank on people feeling uncomfortable asking where the "no tip" button is. The whole system is anti-consumer, everything from the restaurant owners who claim it's all for their benefit (hint: it's not), to the companies making the software for the POS transaction devices.
Why people let businesses in the service industry get away with this is beyond me. Nobody tips me as an engineer for a job well done. Pay your employees a living wage and cut the crap. Tip culture is a uniquely American absurdity.
I only know of the USA where if you don't tip _"you've left this person unpaid, i.e. effectively he was your slave when he serviced you"_, yes.
In every country I've been (only in Europe), service and everything is in the price. The tip is truly a *tip* - only if you're feeling generous after _great_ service.
@@exnihilonihilfit6316 As far as I know, in California the employer has to pay its employee the minimum wage. Then tipping is added bonus.
@@exnihilonihilfit6316absolutely not the case unless you're being served in a restaurant.
@@danf1862 Well, I was speaking specifically about restaurants.
No one tips me as a ccpc paramedic and the service I offer is actually important
We, as consumers, are overwhelmed with tipping. It's out of control now. I agree tipping should be earned for great "dine" in" services. Not takeout, not fast food, not convenient stores..it's too much!
Get a better job karen its not my fault you make minimum wage @@Rickets1911
@@Rickets1911 Or the companies can take responsibility and pay servers more. Do you tip your flight attendant? Do you tip your nurse or doctor?
How about instead of tipping, they make a reasonable wage from the start (the companies have the money), and you show genuine gratitude for good service. Like the rest of the world.
@@virtuosoflux you obviously can’t see past a price tag. That price in the menu is for the food, and not for the service. If you want both, you’ll pay a higher price.
What YOU want to do, is to complain in the meantime
@@Rickets1911 Interesting how you don't answer my question. It's almost like your point isn't valid and you're deflecting.
Don't worry, I'm sure you just had a lapse in judgement and you aren't always like this.
@@virtuosoflux grow up. Have some honor, and quit trying to get over on society.
Sounds like their bosses aren’t paying them enough, they should fix that instead of blaming everyone else.
Sub-minimum wage were lobbied by their bosses. Workers can't afford to hire lobbyists, unless they unionize.
That's not the customers fault OR problem
One of the reasons I love going to Japan is that you don't tip at most restaurants or fast food places, yet you still get an amazing customer service.
It's because tipping in Japan means you think they have poor service and need extra money to correct it.
@@rettony3878It’s the same in Brazil which is a country with the majority of people barely making sufficient income to live appropriately.
I live in Holland and I’m proud that service workers, even when they provide poor service, still earn a human minimum wage to cover their bills and provide for their household.
@@rettony3878 Hopefully in Japan they get a living wage.
I was told that if you tip in Japan, the server will get insulted. Tipping is totally alien to them.
@@mariatan7177 The only people you pay when you stay in Japan are the taxi drivers and the bellboy. There might be a few more but definitely not the waiters. I here that alot but that is totally false in my opinion. They see it as a nice way of showing your appreciation towards their service. I don't believe that they take it as an insult thinking that they need the extra money. But their minimum wage is not good to so honestly if it was up to me I would like to tip them because their customer service is much better compared with here in the states.
As an American who lived for decades overseas in a non-tipping culture society, tipping culture makes me sick. Pay your employees decent wages and get rid of tipping. Period.
I lived in Germany for 10+ years. Funny how the restaurants there do not have a problem with paying a living wage, but in the States, we do?
They do it bc they get away with it bc SO many people are stupid and tip solely out of guilt lol lol
No working person should have to rely on tips.
In historically-typical tipping situations- ie, full service restaurants and bars, generally, the worker DECIDES to rely on tips. You have more control over the “wages” you make- by working in establishments where you know the tips are usually good and giving excellent service. In this kind of situation, you can make a lot more than standard customer services wages. It’s a bit of an art and you don’t get to start out at the top. You have to work your way up through diners, locals bars, etc. It’s honestly a bit of art. But now, all these other minimum wage, counter-service jobs are making consumers feel like they should get tips, too. Another thing that’s driving the conversation is mandatory tipping to other restaurant workers that generally don’t get tipped, like cooks. Cooks tend to be very hostile towards servers (in general) and especially about the fact that they make the food, but don’t usually make as much as servers do. If they want to make more, there’s nothing stopping them from being servers.
They don't rely on tips, you're only paying the workers wage if you tip. What people do not understand is that in every state the law says that if an employee doesn't make at least minimum wage within tips that the employer has to make up for that. They just said that at the beginning of this broadcast and it's actually the first time I've ever seen it said in a news broadcast. Employers want us to tip because if we don't then they have to pay their employees minimum wage to make up the difference, that's law. No matter what every employee who can be tipped by law is making at least a minimum wage. Your tips are not extra that they get to keep in most instances. And in many places tips are pulled together in order to pay the wage of every employee and if it goes over a minimum wage for every employee then they can split the difference but the employer could also keep the money. But you don't need to worry about whether or not people are only bringing home $2 an hour because that's not possible.
7.00/hour? How is that a living wage
Time for these folks to begin looking at other vocational options. Sorry but don’t make us feel guilty. We are already paying inflated prices. Poor service, so no can do. I tip well when the six is good.
@@sophieloves7092what about law that say pay you worker living wage, so their tips is their additional incentive.
I’m done tipping everywhere, it’s gotten out of hand and I’m over it.
Most of the companies steal the tips anyway
"out of hand" ? great one
@@sjones3191That’s the thing. We have no assurance that the person is getting the tip.
Same here. No more tips. No more tips!
@@whazzat8015No one cares what you think.
I use to tip $25-$40. Now it dropped to only $5. I can’t pay for YOUR job. This is out of control.
Tipping is a sucker move.
Tips are a reward from the customer for good service NOT putting the burden on the customer. It's time for tipping to be replaced by a living wage. The public can't afford to absorb corporate greed and welfare.
Amazingly well said. Thank you finally! :-)😊😊😊😊😮😮😮😊😊😊😊😊😊
Corporate welfare. Underpaying workers so they have to apply to government programs for subsidies.
I quit tipping by not going to restaurants and bars.
I just quit tipping period. Tipping ain’t stopping me 😂
It doesn’t stop there, though. It’s everywhere. It’s at a self-checkout. It’s picking up a coffee at a gas station. It’s just everywhere.
I generally don't go to restaurants or bars on my own, but I'm still going to buy things an pay for it if I'm invited by someone else. I'm not going to not go or not eat* (well sometimes I _won't_ actually). Still doesn't mean that I should tip
@@aiaesthetics1124that part 😂😂
@@deekang6244 they keep trying to get me 😂 stay strong lol
The other issue that no one is mentioning is that they are asking for the tip before they have delivered the service. When you tip a waiter it’s at the end of the meal and you tip based on how good a waiter they were. It also motivates them to deliver good service but with tablets they’re asking for the tip up front. How can I decide what to tip you until I’ve seen what kind of job you’ve done and what motivation do you have to give good service when you’ve already been given your tip? And will it prompt you to give me poor service if you don’t like the tip or chose not to tip?
Excellent point
I’m sorry but your whole attitude is part of the problem, feeling like you get to judge if that person makes a living wage cuz they were nice to you is a bit much for me, companies should pay them a living wage and not try to guilty the customer into picking up the slack, and we shouldnt take so much joy/support in judging ppls worth off an extremely limited amount of time.
@@James-9999 I think the expectation for tipping has changed over the years. Years ago tipping was presented as an after service gratuity to thank a service provider (ie server, taxi, hair stylist) for good service. Or for briefer interactions (ie cup of to-go coffee) the tip might just be a bit of change. Now with electronic payment its likely to be an app asking for $1 - 5 tip for any purchase for all kinds of transactions. Lots of new businesses have started asking for tips because of the ease of doing so. Definitely confusing for consumers. And yes, the better solution is to stop paying people ridiculously low hourly wages making some reliant on tips.
@@James-9999It’s not about judging anyone. Most people’s understanding of tipping has been that it’s a gratuity for receiving good service. Tipping prior to receiving any service feels like you’re just handing people extra money above and beyond your purchase for no apparent reason. Customers should not be made to feel responsible for paying your salary. That’s the business owner’s responsibility.
@@bessycorrales6405you should watch the first scene in Reservoir Dogs. 😂
Would love to put you all under peer review for your entire work day. Taking your salary away if you don't smile at the right time.
Take your bill money away because I am cranky and haven't eaten.
You can't possibly imagine, so why dont you educate yourselves? 😮
so sick of tipping. it's out of control.
Then stop
Yes I’m over it. I’m over all the extra fees we have now in general. Ticket masters is charging us so many different fees such as a venue fee, an online ordering fee, a booking fee, and much more. We’re essentially paying to do the work ourselves.
We have to purchase bags at the store now and pack the bags ourselves
There’s a convenience fee to pay bills online, but there are no other ways to pay certain bills anymore.
I went to a restaurant and had a fee to sit in the restaurant. Plus they also want us to tip. Just crazy.
It’s all one big rip off and I hate this for us all. It must be stoppe.
Avoid Ticket Master. It's hard. They don't notice my tiny purchases missing since the 90's but I'll keep my little protest going until Ticket Master is gone.
I bought 3 donuts yesterday. The employee took them out of the case, put them in a box, and rang it up. They don't take cash, so I had to use a credit card. I was prompted to tip on the screen. I was a little taken aback, feeling pressured to tip for a transaction took less than a minute. I decided not to tip, but I now have a bad feeling about that place. For me, I would rather the owner charge a little more per donut than ask me to tip. Not sure I'll go back.
My new years resolution: not tip for counter service
I go to the bakery for a $1.50 worth of dough and the employees are staring at me from over the plastic tip jar waiting for a tip....Guess what I do? I take my dough and leave.
@@CEB731 Yeah, lot of them want you to leave them $2 bucks or $ 3 bucks -- just to do nothing. So, I quit going and am COPYCATTING RECIPES at home. Much cheaper.
Don’t pay their employees for them, it’s not your job
Depending on the software used at the point of sale/register, the owner has no control of whether a tip is asked for.
It's time to pay workers and end tipping
TRUE
They do not want that . The cash is without tax .
@@ZzXZ636- Not true at all. You're supposed to report cashed tips, and majority now tip with credit card - which is logged.
@@arcadion448 A certain percent of cash tips per hour must be reported , but yes everybody puts it on the card these days .
The minimum wage is already 20 dollars. If you increase it, people will stop going to college and universities cause it doesn’t make significant a difference in wages for further educating yourself and accumulate 200k in debt.
In Los Angeles you see now a kitchen fee, service fee added to your bill. On top of that TIP suggestions are 25% or more.
I have not been tipping for the last 6 months. It went too far
I have even realized every store I go to they want tip or they’re asking for money for a charity that you would go broke if you tipped every place and gave to every charity even if it’s just rounding up your receipt 20 or $.30 it’s ridiculous. You need a second third job just to cover tips.
The business then takes the tax deduction for your donation of rounding up. If you want to donate it's best to do it directly to the charity.
Dude it's not my responsibility to subsidize my pay because some rich business doesn't want to pay their workers accordingly. In europe they actually pay their workers well enough that you don't need to feel the guilt of tipping.
True...I was in Europe during 2023. There is a flat 10% service fee at restaurants and tips are optional.
@@EugeneTChuI didn’t see any service fee when in Europe. My bill including the items I ordered and that’s it.
"n europe they actually pay their workers well enough that you don't need to feel the guilt of tipping."
Our minimum wage in California is higher than Europe and it unfortunately hasn't stopped the out of control tipping.
Here in San Jose ("Silicon Valley") the minimum is 17.55, for ALL workers. (the 2.30/hr thing is not allowed in California.)
In the UK, it's 13.29.
So San Jose is paying more, yet people still expect to be tipped. 😞
@@neutrino78x - This is true in most larger cities. They keep referencing the misleading $2.13 wage like it is set in stone nationwide.
@@EugeneTChuYou should have stated the country, not "Europe".
That's definitely NOT a Europe thing. I've lived in 4 European countries and there is no "[whatever percentage] service fee" at restaurants (and tips are not expected like in the USA, they're just a nice thing *some* _may_ do). The employees are paid to a great degree by the employer, and service is included in the price.
Stop this use of "Europe". It's so irritating and ignorant! Europe is not a country, but a continent with many very different cultures.
If someone buying also has a minimum wage job they can only tip so much. This is referred to as a tiptastrophy
And usually a waiter is serving more than one table, say 4, for example. If all tables tip 5, they're making 20 an hour, not 2.
@@cherylperrone7097maybe during a rush. Many days there is 1 table every 2 hours. Then how far does that 2dollars an hour go?
Your worried about the electric bill and gas money to get home. And your averaging less than minimum wage.
It's amazing how so many people who have never done this job have such strong options about it. 😮
They have strong opinions about it because they have bills to pay too. If you only have 1 customer in two hours to service, your restaurant is probably gonna send you home or pay you to do nothing which is kinda like a tip.
@@cherylperrone7097don't these same places make the servers put a chunk of their tips into a tip pool? So the cooks / etc get some of the tip money as well?
@@cherylperrone7097 Turning over 4 tables in an hour would be a lot for a sitdown restaurant. Also the waitstaff works more than just rush times, so tips are averaged out over the full shift.
My step-niece works in a bakery and is paid $15 an hour but there's a tip screen. During the pandemic, there were people leaving very large tips and every day she went to work, it was like playing the lottery for her when someone checked out since they hoped they would leave a massive tip - sometimes even a hundred dollars on larger orders (tipping like 30%). She's very angry now it's not happening. She's vented about people wearing nice clothes and jewelry leaving only 20% tips. This is the problem. She's not even happy with any tip. She's still holding out for hundreds of dollars and now that that's not happening, she wants to quit.
Tipping has gotten so out of control that I read some landlords are asking for tips from tenants for properly maintaining their rental property.
Tipping fatigue is a real medical condition. Side effects include not wanting to give away your money, not wanting to be constantly solicited to give away more of your own money, and rash.
Hahahaha
😂😂😂
Others have reported symptoms such as acute snarkyness, an inability to produce small bills from their wallet and a sour taste in their mouth.
@@user-ui5df9ui5y We aint tippin out here fr.
lol I feel like so many terms used these days sound either like broken english, or like someone translating from another language literally into English without any consideration of the English language itself.
Tipping backlash or even Tipflation works so much better.
Ever since the pandemic, restaurant prices have increased about 60% to 80%. Which means taxes and tips also increase with the same ratio. Eating out just getting so expensive. They say the inflation is down, not restaurants.
“Inflation is down” means prices have stopped rising so quickly. It doesn’t mean prices will go down. Prices are still going up, just not as quickly as before.
to actually reduce the prices, deflation is gonna be needed 😊
i.e. reduction of the money supply. Which the government never really does much. They only print more money and then buy stuff with it (i.e. inflate).
It'd be counterfeiting if you did it, but if the government does it it's ``fine'' since it's for the "common good". The fact they're taking the value out of YOUR money is irrelevant to them. Looting you is fine when it's for _everybody's_ sake. They call this COLLECTIVISM.
I rarely go out to eat cause it’s so expensive and restaurants add fees for every little thing now.
Being asked to tip the person bagging my cookies at the mall is one example I can think of that is going totally unaddressed in this piece.
I’ve noticed, that some places like Pizza Hut and Little Caesars will take taxes and fees into account when calculating a tip rather than just the actual food charge when I order delivery. I only leave 15% tip based on the $12 pizza, and not the taxes and fees they tack on at the end. This may annoy some people, but I’m not tipping taxes, fees, surcharges, etc just so the driver or server can get a larger tip.
don't forget, when they add a $5 soda to that pizza, that they are adding 20% or more for that, as well.
15% ($1.80) for delivery seems really low. Perhaps you should just go pick up the pizza yourself?
@@Matt-fl8uy When you order through Pizza Hut online site and select carry out, You’re still asked to add a tip. I just did this today. I was asked to tip the workers when I selected carry out, got in my car, drove there and picked up the pizza myself.
@@Matt-fl8uy most places charge a delivery fee and a tip fee, so no. But again, the owners should pay the driver appropriately and cover the cost of the vehicle.
@@Matt-fl8uyThe 15% tip is for the employees who make/pack up the food. The delivery driver's tip is a seperate charge that most restaurants automatically add to the total (usually $3), although we generally also give them an additional 10% when they arrive. So, they would receive $5 for each $20 pizza order.
I just started paying cash. The kiosk cant ask me for a tip then. I can still leave a tip when its appropriate.
Just tap 0 or no tip and move on.
I also use cash only. Cash flow everything. Cash is King. Period.
the problem with tipping I've noticed for a family of 4 when the check comes the minimum tip percent is basically a whole other meal for a 5th person
The cost of a meal has risen and people are getting squeezed...they don't have much extra to...tip. The Restaraunt owners, operators...need to step up and handle their own employees instead of passing it onto the customer. Then when you want $20 for a burger and fries...we'll stay home. That's what I do, I handle my own cause I don't have extra for anyone else to gouge upon.
I stop tipping after going to Ihop and was ask to tip on the ipad and he had already push the 20 0/0. I ask for him to delete the tip and handed him a dollar and walk out and will not be back.
Dang just like that , iam do this if it happens to me.
Hi from New Zealand we donot do tipping. It is not until we travel to countries that tip you relise what a hassle it is.
It sucks. Americans are starting to get fed up with it. It really needs to go away for good.
in california restaurant workers will get minimum wage of $20/hour, they should NOT be expecting anymore tips!!
Not a penny more
My problem is when the check out software collects the tip. How do I know that management isn't putting a 40% fee on tips for administering it. I am deeply suspicious that management or software vendors are taking a cut.
Tipping should have been dispensed with long ago, in favor wages and benefits. Women have always been particularly at a disadvantage with this system. I watched a business associate sexually harass a waitress right in front on me, and she having to take it just so she could get her tip. I never went to lunch with him again.
How sweet of you, you probably even let him do it right in front of you without saying a word. You are so heroic. Clap clap clap
It's become like another tax. A non-official subsidy for the business owners. Tipping used to be about great service, but now they're trying to normalize it as just being expected regardless of good or bad service.
They found another way to make money off of you.....
Supplementing running their business. Corporate welfare. If they can't pay their employees, they're not running their business properly and shouldn't try to make it in the restaurant industry.
"A wage in place since 1991." There's the issue. Tipping is just out of control now.
I used to be one of those tipping 20-25% when just 18% was the norm. *I don't tip anymore. At all.* That said, I don't go out to eat at a sit-down restaurant anymore...just too risky in gunsexual America. What I do now when asked for a tip is make it clear to those around me that I'm not tipping... so that others won't feel alone in not doing it. Jobs that rely on tips need to go away. Businesses need to pay above a slave wage...or go under. I'm being the change I want to see.
Go watch that scene in Reservoir Dogs. You do you, but the reality is there are jobs where single mothers depend on tips so you choosing not to partake isn’t actually solving the issue
@@johnnyhuynh9016 My single act is not going to solve the issue, it's true. However, that doesn't mean I'm going to roll over and give up. If nobody tipped, nobody would work these jobs. And then they'd be forced to pay more...or go out of business. The actual reality is that you're just making excuses to keep this system alive. Cheers.
@@simonelliot3712 I actually agree with you on everything except the part where they will change the tipping system. they will just pass on the buck to you by increasing menu prices
@@johnnyhuynh9016 Agree 100%. Increasing the menu prices is _exactly_ what they should do.
Imagine relating tipflation to gun control yikes
I hate tipping at fast food restaurants. In fact, I’ve totally stopped going to fast food restaurants that have these tablet tip screens.
I press no and don't feel bad about it.
I just press skip
The last food place I went to did not have a skip option. They pay min wage were I live. I asked where I could not find it. None.
The cost of the salad was up 40 percent. The size was half. Took less than 3 minutes to make and the lowest tip option was 20 percent.
Next time I took my husband to the specialist I went on line and found a real restaurant. Cheaper, better food, actual service. And the tip was optional. I did tip. Great service. @@virtuosoflux
I'm not tipping a teenage burger flipper. High class restaurant of course, otherwise no
Dang, I've never had any negativity toward full-service tipping. It's all the tipping for carryout and practically service-less purchases that doesn't make so much sense. I'll tip sometimes on carryout, but not so much by default as with full service.
When you leave the US to go overseas, the tipping culture doesn't exist & that works really well.
The minimum wage is BS, it's a joke. Make it a decent minimum wage & you can add something if you're happy.
How is it working so well in other countries?
It was inevitable with everyone having their hand out for a tip now.
Right, but all of the negative media coverage of tipping is, of course, giving other people permission to tip less and feel justified about it. There are a lot of changes that can be made in all of this, but the reality is until those changes are made people are definitely still relying on tips to make a living. Like my dad always said, if you can’t afford to tip, don’t go out. That advice is about going to a regular restaurant.
@@sunnyrays2281 Definitely agree. I take no issue with tipping (post-service) waitstaff or other workers who make sub-minimum and until labor laws are changed those workers should still be tipped.
It's sad how they're losing out because so many other workers have their hands out.
As someone who worked most of their life in the service industry, I am fed up. I've stopped tipping unless I'm in a sit down restaurant.
Let's adopt the standards in place in Europe.
Workers are paid well, no tipping.
Matt Cisneros from Cisco's Restaurant Bakery and Bar says he would have to raise the prices to make up for the wage increase. That's only if you continue price gouging system to your customers. His company is worth 3.5 million dollars. You can imagine how much they make annually. I'm sure they can afford to pay someone more than $2.13 an hour that's basically like free labor. These waiters without tips have an annual income of $4,600 before taxes. After taxes it's less. He makes it sound like that amount is just enough to get by and any other amount he would have to charge the customers more so he can just profit more. He just wants to maintain his high profits. It's not like he would be greatly affected if he kept the same prices buy raised their wage by $5 / hour. America is and has always been based on greed and taking advantage of others and the system. Compared to other countries our way of doing things screws the workers and screws the customers who have to pay their wage by tipping. The only one who banks is the business.
If he has 100 employees, that’s $500 more per hour. That has to come from somewhere. People have this idea that restaurants and businesses make tons of money, sure some of them do but a lot are just barely making ends meet. An increase in wages would mean laying off employees or raising prices, which can cause a decrease in overall business leading to more layoffs and eventually closure. Everyone is out of work because some people complained that they weren’t getting paid enough.
Another note, his company may be worth 3.5 million but I would bet most of that is in assets.
I know a family that has a net worth in the multi millions. However, they live just like the rest of us because most of their worth is in assets. Most of the money they bring in goes into running the business. Their disposable income is not that far from the average person.
@@AskAgainL8terIt has to come from somewhere but presumably you're already paying for the service when you tip. You should spend:
1. with tipping: 20 (meal) + 4 (20% tip)
2. without tipping: 24 (meal) -> restaurant uses the extra $4 to pay workers
The total has to be the same. What's gonna increase is the nominal price of the dish, instead of 20 it's gonna be 24 but nothing should change for the consumer. Which is exactly what restaurant owners don't want, they want to trick you into thinking your dinner is gonna cost less than it actually will because of the tip. How often do you factor in taxes and tip when you consider the price of a restaurant?
They have to pay their workers properly and be honest about the cost of eating at their restaurant, that's it.
Some people are seemingly evil. Rather some companies are also.
@@AskAgainL8ter Instead of paying in tips, the customer pays when buying the food. In the end, it's probably cheaper to pay higher menu prices than lower menu prices + 20% tip.
Kinda weird to tip the person that was hired by the restaurant and paid to bring me my food what if i just put in my own order and grab it from the kitchen?
If you're talking about a waiter, it's not weird at all unless you've somehow never been exposed to it. That's what "full service" is--They're there to take care of whatever you need beyond just bringing food. That's an integral part of visiting a restaurant with waiters. Their pay structure is traditionally designed around the idea that the better the work they do, the more they make from being tipped. And as mentioned in the video, tipped workers are legally paid less than minimum wage because it's anticipated that tips make up the difference. Otherwise, you'd just be paying a higher price with the "tip" already a part of the overall cost. Maybe it's better to go back to that, but changing a national culture, however dysfunctional it's become, is near impossible except by decades of gradual adjusting.
@@tommyl5319 I'd pay higher price for food that being constantly asked for tips in all sort of ridiculous places. As well as now workers if they serve bad, go nuts if you don't tip them.
Be careful what u wish for! 🤖 Robots might take over & serve you the 🍴 meal
No need to tip on take out
It’s clear that you’ve never waited tables.
That said, I have tip fatigue myself. Tired of tipping for a takeout coffee
The correspondent recommends asking a manager how their employees are paid. I DO NOT recommend this. I once was reprimanded for telling a customer the truth that the extra "service fee" on the bill did NOT go to me.
Emily is clueless.
I understand tipping at restaurants but now every service is trying to ask for tips. Even buying a cup of coffee asks for tips
No one is going to do a massive amount of research to see if a worker should be tip. We as a society should just pay people a fair wage and get rid of tipping, like other countries.
Exactly. I have enough to do.
Tipped employees will never let that happen. Most would take a huge pay cut if just paid a fair hourly wage.
@@chiplangowski3298 You think tipped employees have power at all to influence anything? What are they going to do? They can't pay for lobbyists as rich as they perceive themselves to be.
@@hyena280 - Locally, a restaurant changed ownership and re-opened after a complete remodel. The new owners instituted a policy of no tipping and paid all employees $30 per hour. The servers pushed back due to the pay cut. The back of house staff were for it though.
@@chiplangowski3298 Interesting. Thanks for relating your real life experience.
With all the new astronomical minimum wages going into effect tipping may just go away
as it should
I agree. I thought the point of tipping is to help servers get up to minimum wage. Then there should be no reason to tip in those states that pay minimum wage or over minimum wage.
People intentionally overtipped during Covid because we wanted to show appreciation for workers who were struggling during that time. It’s back to reality now but the service industry workers have gotten used to those fatter tips and don’t want to go back to regular tipping norms.
I actively avoid places that put a iPad in front of you and worker asking for tips.
Either pay service workers a living wage or stop taxing tips!
You have things entirely wrong. It's not on the employers nor the government. The employers just react to the market. The fault is in the workers asking for and/or expecting tips and/or working for a low wage that tends to get tips, as well as the customers who perpetuate the problem as well as make it worse.
@@MsHojatYou have things entirely wrong. Do you think a restaurant prefers to say their ribs is $20 (+ tip) or $24 (service included)? Of course they want to pretend it's $20 and later make you pay for service. The govt minimum wage is lower for tipped workers. It's nobody's fault to work low wage jobs, proof is that civilized countries don't have this kind of problem. You're talking non-sense and just pushing the typical right wing agenda.
It is definitely the government and the employers yes. The poor should not blame the poor, and the rich should not blame the poor. It is greedy, seemingly evil corporate companies that do this. I am sorry and please forgive me if my comment offends you.
@@youareworthalot1228Nothing wrong with greed, commie.
The first question you have to ask, which isn’t being asked in the video is. Can the restaurant afford to pay a living wage? You’ll find that most restaurants can’t afford to paying a living wage because profit margins are so small. Did you know that only 20% of restaurants survive after 5 years. Restaurants can’t afford to pay a living wage. You really are better off getting a fast food job.
The pos machine at my medical massage therapist's asked for tips. The average annual income for a medical massage massage therapist is over 69k per year. That's a pretty decent wage.
They just want to see what happens because there's no overhead fees for it.
I've always tipped massage therapists no matter how much I may think they make. This goes back at least twenty years and I'm still alive. Nothing wrong with a little generosity.
@@desireesalas5820 Nobody tips me at my professional job. Why aren't people generous to me? I thought generosity is supposed to go two ways? Why do some workers get tips and others not? Have you tipped your child's teacher lately? The construction workers who make sure the bridges are safe or fill the potholes in the road? Your garbage man? All those workers' salaries have not kept up with rising cost of living either. I bet they would like to benefit from generosity too.
I'm in Calif. and it is so out of hand now. They are no longer making minimum wage but still want the tips. The food prices are now so high my wife and I no longer dine out. Wages went up, but SSI hasn't! If there is an increase in SSI then the cost of the health insurance goes up the same amount!!
Back in the 70's and 80's the tip rate was 12% and service was better.
Too many hidden costs opens the system to exploitation. Do away with tipping culture completely and enforce transparency in all prices so customers know what they will pay for upfront.
I am not tipping at fast food or when picking up my food and regardless i am continue to do that!
I agree
Same here. I only tip sit in restaurants, bars, and barbers.
So the owners of the establishment want the customer to make up the difference for the barely livable wage they pay their employees! My husband and I just stopped going out to dinner. 😖
It's ridiculous now!!! Even doctor's offices are asking for tips.
I have stopped eating out because of what tipping has become now.
That doesn’t help here. You still get tip screens.
I can relate. I now spend my money on experiences that don’t involve a tip.
Not to mention the prices went up and the food portion went down...
@@YO-np6jvthe quality of everything is going down while the prices go up. I can see that in food, in games, and so on.
@@deekang6244I hit 0 on screens
Pretty soon we will have to tip the gas station person for pumping our own gas! 😢. I agree to always tip servers in restaurants and your hairdresser who always takes the time to do a good job but not picking up a coffee from Starbucks or picking up food to go etc.
Back when I could get a regular latte for $3.50, I used to throw the barista a dollar here and there, but now that it's like $7 for a coffee, no way I'm tipping. If Starbucks can't figure out how to pay their employees fairly while charging $7 for a cup of coffee, they are not a viable business
The more I think about it, maybe Mr Pink was right after all
"I don't tip because society says I have to. All right, if someone deserves a tip, if they really put forth an effort, I'll give them something a little something extra. But this tipping automatically, it's for the birds."
Here in Houston, I have been seeing the tip screen at fast food Drive thrus now. My friend had a tip jar for the housekeepers at an airbnb. I'm over it
I assume those are standard screens for the payment app and don't apply everywhere. Never bothered me, I just ignore the tip.
Hahaha I stopped tipping years ago. Why am I paying extra for already priced up services. That $14 quarter pound hamburger is made from 80% ground beef sold at $3.99/lb. That's ~$10 profit for businesses. Why would I need to tip $2 more dollars? Pay your workers
I lowered my tip to 10%. Because that is the signal we need to send to the market for prices to come down. I also lowered visits to restaurants.
If you think about it. The restaurant owners use how much you tip to estimate how much they can increase prices.
Glad you care about the "little guy". (sarcasm)
@@wownewstome6123Aren’t customers the “little guy?”
@@wownewstome6123 are you blaming the customers for the low wages?
I’ve also lowered my tips to 10%. It’s easier to calculate. In some cases, I’ve lowered to 0%. Especially fast food places. Those are definitely a 0%.
I just went out to dinner. Two pizzas and a dessert. We drank water. $76. $12 was a “service charge” which was not a tip. So,essentially, our pizzas, about 12” each, were $26 each. Why not just charge on the menu items??? We had no idea that we would be charged this fee, which came to 21 percent of the bill. Because it was hidden from us, we probably won’t go back. But this happens to us when we do go out every few months and it’s upsetting.
One of the questions I have to ask: how much does it cost that business owner in fees, taxes, permits, etc? Because from what I know, Asia and Europe do not charge fees, and the tip is included, and their prices are comparatively the same as our menu prices. So something is going on in the US. Maybe we need to restructure restaurants and food places in terms of taxing and permits.
So basically we don’t have to tip, if we stop tipping the employers will have to pay the difference.
Exactly, that's what I was thinking. Also as more states start paying tipped workers minimum wage or even over minimum wage, that's less reason to tip.
It won’t make things cheaper.
I’m terrified to not tip at places where people will be handling my drinks/food when I have to pay first. I probably wouldn’t eat the food if I didn’t tip them. This is why I hardly ever go out. The pressure to tip everywhere you go has truly gotten out of control. I do however, agree that a good tip is warranted when you have been given excellent service. I always tip when I receive any type of service dinner, hair, nails, etc. but tipping for something when someone hasn’t even done anything for you is ludicrous. I think industries have put too much pressure on us and continue to try to “guilt” us into tipping every time we turn around.
Tipping before food is prepared should be illegal, as it reduces confidence in food safety by providing motive and opportunity for food tampering.
It’s a problem within the states that have sub-minimum wage. The state policy makers and employers are responsible for giving a fair wage. Don’t pass off the responsibility to customers. We’re not the employer nor the state legislators. If it’s not a good wage job, don’t take it.
the customers are the employer stupid!
It's a problem everywhere in North America. And there is no sub-minimum wage except for commission work (such as newspaper delivery or flyer delivery which reliably pays less than minimum wage an is on of the few/only occupations to do so.
Servers all get minimum wage worth of income guaranteed by law or else the employer is committing a crime. The key is that employers can _deduct_ up to a certain percentage of that minimum wage if they get paid tips. Employee still always gets at least minimum wage, oftentimes much more.
The states already have their minimum wages (though some is just the federal rate) which already apply to food service, so any changes would be raising minimum wage for _all_ workers.
Pay cash!! & if they don’t accept cash don’t patronize. I try to pay in cash always bc I don’t like being tracked & profiled. As a side-effect of guarding my privacy, I avoid the “obligatory “ tip. Required tipping is a pet peeve of mine. I tip well but only for service which I cannot gauge til the end-never at the beginning. If cash is not accepted or there’s a surcharge I don’t go back. I hate nickel & dime-ing, like in Vegas or the airlines-be honest & upfront instead of trying to get over on me. .
the entire world's food service industry doesn't run on tips except for america. how the heck did they figure it out except for us?
A few times now, I have been given the tablet, and the worker is standing right there looking at the screen on what I'm going to choose
❤Only tip for TABLE SERVICE. You sit at a table, your order is taken at a table, you eat at a table, you tip at a table, PAY AT LEAST 10% of meal cost or more if the TABLE SERVICE was great. 😊
They admit no one makes $2.13 an hour - at least normal minimum wage is guaranteed - then they go on to talk like these people are only making $2.13 if they don't get tipped. That is just a guilt trip tactic.
And no one is waiting on just on table too. Figure 4 tables average, even tipping 5 per table they're making 22 an hour!
@@cherylperrone7097it’s like some entitled people think they have it all figured out but can’t think beyond an inch deep on the subject. Using your logic would require you to constantly have 4 tables occupied to hold that hourly wage. Newsflash, often times you don’t have your tables occupied all night, only for the dinner rush.
Exactly!
thats the democrats and msm for you. keep spinning the facts. Just like no one is only making the federal min wage and less than 1% of workers actually make less than $11 an hour. if they say more people now make min wage than ever before its cause people that were making more than min wage are still making the same, the min wage just got raised to their pay. and they wont tell you how many foreign workers have to be brought in to fill prevailing wage and high pay jobs that americans refuse to do cause americans rather serve or deliver food for tips.
I have almost entirely stopped tipping unless the person providing me serivce provides exceptional service. My wallet thanks me for it tremendously. Providing good service is supposed to be and should be expected to be the standard without tipping involved. Tipping now is just employers way of being lazy to pay their employees a decent wage. A movie theater I went too charged me 18% gratuity already included the minimum bill charge which was a reach in itself but then they had the audacity to ask for another tip on the signing receipt. Its especially awkward at coffee shop drive thrus where they are holding the device for you to choose an tipping option.
Workeds need a raise from the owners of these businesses. Not expecting consumers to pay it for them
Make a plan! If you go to a restaurant bring cash and put it in someone's pocket! Tip machines 0%
I agree 💯. I always make sure that I hand the tip to the actual server and have done so for years, ever since I was a server and got ripped off by the restaurant owner.
that is why I think it is irrational that the tip pressure remains even in those states that don't have that horrible pay system. tipped workers here in Seattle don't rely on tips in the same way but there is the same or even more expectation for that big tip here. workers still deserve to get a better living wage from employers but the tipped worker is getting the same hourly as untipped workers here
I agree, California is the same, we fixed the wage thing and yet tips are still expected. 😞 Hence I only go to full service restaurants on special occasions. Other than that, fast food, and no tip.
Trying to imagine WalMart expecting a tip at the self-checkout.
As someone from outside the US. The fact that the average tipping percentage is 19% blew my mind!!! 🤯😩 I usually tip 10% back home or 1-2 euros when in Europe. I don’t think I’d be able to dine out if I lived in the US
Tip shouldnt be a part of the salary. - Getting your food or drink or w/e is a given, why should I pay for that?
We should only tip when we think weve recieved an extraordinary service..
Pay the waiter/waitress/ w/e a decent basic salary for crying it out
With benefits. Another responsibility these employers are dodging!
Get rid of tipping its so old fashioned. Pay people a bloody proper wage
well start paying $20 for a big mac so we can
The funny part is that probably the overwhelming majority of tipped workers do NOT report their true cash tip income. So your cash tips are usually tax free income for that person. I frequent lots of restaurants, and on average most of the good servers and wait staff tell me they make bank on tips. I see many driving nice new cars and more than a few are homeowners and live a good life. The problem is with tipped workers at businesses that do not attract many customers. If you are a good server who is working in a low end business my advice is to seek a job change either to a busy location, or to something with a solid hourly wage if that is what you need. I do not feel sorry for tipped workers who remain at slow businesses.
I talk to a lot of bartenders and waitresses and will ask how much per hour would you have to make to work in a non-tipping restaurant, and the answer is between 30 and $70 an hour.
@@TheRealEdStonerYes, same thing I hear. A lot of tipped workers get more than full time pay and often don't work a full 40 hours per week - they really only want to work when the restaurant/bar is hopping busy.
Does Management think about how, not paying properly, affects the worker?
Never TIP guys let’s end this scam!
When I was a restaurant waiter in the late 1980s I was very happy to get 10%. Today 25% is expected... huh?! 😮💨
Yeah, that was my gut reaction as well. When I worked a service job in the noughties, 15% was the norm for good service, and now there is a whole news segment on the average dropping *down* to 19%. Really makes me feel like things have gotten out of hand.
Here in Denver, tipped employees make $15.27 before tips. Minimum wage is $18.29 per hour. Since the per-person mean at even low-end places like Olive Garden or Applebee's now exceeds $30 in many cases, a server can realistically be pulling in $40 or $50 per hour. This is why tipping will never end. Servers won't take the pay cut.
I went to Five Guys and the tablet asked to tip. I’ve become numb. I dont tip.
A big issue with tipping entirely is that generous people are subsidizing stingy people. Numerous studies, and my personal experience working for tips for years, show that about 20-25% of people never tip. Why should I have to pay more to make up for them?
Generous people are making up for the low wages that the seemingly evil corporate companies pay their workers.
Because you're an appeaser.
TIPS = To Insure Proper Service. Show me kindness and I tip well. Should I tip someone who throws menus at me?
Proper Service should be provided regardless of tipping. I don't be a hostage when I go out to eat.
Depends on how good their aim is
In most other countries nobody is expected to tip like that
Some restaurants prompt you for the tip before you even get your food.
Consumers should not feel guilty about this.
Nobody told you to work the lowest paying job possible AND get pregnant. That is an argument between the worker and employer, and it always has been.
Tipping is a scummy practice. How about the companies take a little responsibility? Is this an example of 'late stage capitalism at it's finest'?
I worked as a barista and had customers tell me they had no idea I made "tip wage"... they never saw me as a typical restaurant server and therefore sometimes didn't tip as such. I really think businesses should be required to post a notice when their employee make tip wage (sub-minimum).
2:30 this map is a bit misleading because many other states, while they have not eliminated the subminimum wage for tipped workers, have state minimum wages for tipped workers that are close to the minimum wage, and often are much higher than the federal minimum. For example, Colorado which is marked in lavender on the map as one that hasn't eliminated the subminimum wage has a minimum wage for tipped workers of $11.40/hr - which is higher than the minimum wages in many parts of the country.
The discussion raises concerns about the reliance on tips to supplement low base wages, particularly for tipped workers whose minimum wage can be as low as $2.13 per hour.
I think about a dinner of 4. Usually $100 or more. Takes the wait person let’s say 15 mins of their time. We stay an hour. That wait person let’s say serves similar 4 tables during that hour. They get 15% from each table. Thats $60 plus their salary. Not many people get that kind of pay.
It's nuts! End the sub minimum wage and make a tip truly a tip. A tip you have to pay isn't a tip at all. It's a subversive way to force us to subsidize the business. They get to pretend their prices are lower while we pay their employees for them.
Does anyone else think that their food will be spit in or it won’t be as good if you don’t tip?
Raise prices by 25% and abolish tipping.
How much should I tip the vending machine?
0😂