How to: Restart a Blacked out Radio on a 2013 Cadillac ATS if touch screen is not working
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- čas přidán 7. 09. 2024
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8-19-2024 this worked on my wife’s 2013 Cadillac Srx! She had to jump start her car twice in one day cause the battery went bad. Long story short the center screen/controls/steering wheel went black and this trick fixed issue after I installed new battery of course. Thanks for the video, I was trading it in if it didn’t fix it lol.
Lol I'm glad this helped brotha 🙏
Thank you SO much for this video! I did this last night on my 2016 Cadillac ATS, and it fixed my screen. I had called the dealership a few days ago, and they quoted me $1,100 to fix it. You saved me so much money!
Your welcome im glad this worked out for you! Whoa thats a lot of money! Thieves i swear
2013 Cadillac ATS just got back from dealership to change serpentine belt and run diagnostic on my ac. Car stalled at first light and dash light flashed. Car turned back on but I drove home without AC. When I got home I turned AC on and notice my ac didn’t want to sync. I turned car of and on again and then my cue was blacked out but I could control fan speed.
Found your video and disconnect just the negative for a few minutes and connected back up. Turned the car back on and cue is working again.
You sir are the real MVP!
The dealership not so much. Don’t know what they did to my car.
lol im glad this helped brotha, sorry they didnt do much bro
This worked perfect! Saved me the headache of taking my 2014 ATS to the shop!!
Heck yeah! I'm glad this worked out for you! Thank you for your support! Happy Holidays!
2013 ATS Luxury with CUE system. My screen would not light up, Completely dead. I had no Radio, No ac controls etc. Steering wheel controls would not light up. THIS WORKED !!!!!! thanks alot Saved me alot of money!!! I will comment that its not easy to access the car battery but worth the effort
Heck yeah bro! Im glad this worked out for you! Thank you for your SUPPORT!
Thank you so much friend!!!!!!! It totally worked. I have been driving around with no Cue for over a month. I was just going to buy a new one and bit the bullet. I didn't really have the funds to do this and you saved me. Send me your Venmo please so I can give you a little something.
P.s Mine was a 2015
No worries friend I'm glad this worked for you! Thank you for your SUPPORT!
@@559powerscape if you change your mind let me know. Thank you so much again.
Absolutely amazing!...THANK YOU SO MUCH !.....I TRIED EVERYONE'S ADVISE AND NOTHING ...DISCONNECTED THE BATTERY...TOUCHED THE 2 TERMINALS ...5 SECONDS...ALL RESET ! ...fry I drive a 2013 srx4
No way your welcome, im glad this worked! Thank you for your Support 🙏
@@559powerscapewith the car on?
Off
Disconnected the negative on a 14 CTS and it worked perfect. It saved me $130 diagnosis and $145 for one hour 👍
Heck yeah bro 💪I'm glad this worked out for you too! Thank you for your Support! Have a great weekend!
Worked on my 2013 xrs. Thank you for posting this.
Heck yeah! Thank you, im glad this helped. Thank you for your Support 🙏
george george man I want to thank you man IT WORKED ITHOUGHT i was going to have to pay out a lot of money GOD got a blessing for you.YOU DO NOT KNO WHAT I WENT THREW TRYING TO FIGURE THIS OUT THANK YOU MAN
Lol thank you bro! I'm really glad this worked for you too! Thank you for your Support!
Thank you! Just resolved my car. God bless you 🙏🏽
Your welcome, im glad this helped. Thank you for your Support 🙏
Worked for me on my 2014 ELR with 20K miles. When I hooked the battery terminals back up, the car's alarm sounded. After I cleared that with remote lock/unlock and got in and started the car, the screen in front of the driver prompted me to lower and raise both the driver's and passenger's windows. All seems to work perfectly now. Thanks, George Lopez!
Sweet im glad this worked out for you. Its crazy how these cars come with so many security features now a day's. Thank you for your Support!
THE ONLY VIDEO THAT ACTUALLY WORKED!!
Lol heck yeah, Your welcome, im glad this helped. Thank you for your Support 🙏
Did this really work ???????
This happened to my 2006 cadillac srx. I did exactly what you said and it worked! Thank you so much!
Your welcome! I'm glad this worked out for you! Thank you for your SUPPORT!
@@559powerscape
Could you please help me out on my 2013 Cadillac SRX.
My battery had died and I disconnected the post and small bolts but couldn't get the bolt lose that was holding the battery in place so I connected everything back and got it jumped off but my steering wheel and cue is blacked out. Could you please help me out with this problem
This tip worked for me thank you 🙏🏽 2013 Cadillac XTS
hey bro what was wrong with urs, debating if its the same problem as mine. Like my screen just wont respond to anything
I've noticed when the battery starts to go bad the radio goes black, by resetting the battery usually clears that
God bless you this worked for my 2013 Cadillac SRX just did this 🤗🤗
Awesome thank you! Happy Holidays!
Thanks you helped in another way, getting videos out to help one another. I will get to it. Happy Holidays back to ya!!!
@@iamgoldeniamchosenllc4394 thats right! The way I see it is, "If I come a cross this problem, someone else might too. Let me pull out my phone and make a video real quick in case some one else has this issue too!" Thank you for your SUPPORT!
Thenk you so much my friend
Your welcome, im glad this helped. Thank you for your Support 🙏
Going to try this on my 2014 Cadillac ATS. Quick question you just put the positive and negative terminals together? I ask only cause my QUE hasn’t worked and the AC/Heater is out
Yes make sure the car is off, disconnect both terminals from the battery then touch the terminals together for a good 5 to 10 sec. Then put everything back together and try again. Hope this works!
I just disconnected the negative cable it was easier lol thanks man it worked!!!
Glad this worked out for you! Thank you for your Support!
thank you this just helped me. hopefully it stays good for a long time
No way thats great! Im glad this worked out for you! Thank you for your SUPPORT!
Most definitely worked. 2013 cadillac ats thank yu sit
Your welcome 🙏 im glad this worked out for you! Thank you for your Support!
The center column queue on my '08 Cadillac CTS has been intermittently going out for the past few months. It would come back on at random but now its completely out. No radio, nav, AC controls (although AC is on full blast all the time). This advice did not work for me but thanx for the video
sorry brotha try checking fuses
Yo…you da man. That really worked. You saved me a lot of money.
Heck yeah brother glad this worked out for you as well 🙏 thank you for your Support 😎
Great video and solution worked for my 2013 xst Cadillac thanks a lot dude!!!!!!!!
Heck yeah! I'm glad this worked out for you! Thank you for your support!
Hey got a 2013 xts didn't work for me you think I should hold the cables together longer I did it for about 30 second
@@michaelhernandez14 yes give it another try and when you disconnect the Battery turn on the lights so they drain all electricity from the system. Wait a minute or 2 and try again. Shouldn't have to wait that long but just incase. If it still doesn't work try your radio fuse. Make sure it's still good. If it is, might be something else. Maybe the unit has gone bad? Not sure but try there first
@@559powerscape thanks a lot for the help working on trying it now
hey bro what was wrong with urs, debating if its the same problem as mine. Like my screen just wont respond to anything
Looking forward to trying this out in the morning! Praying to have the same luck as you!! It’s amazing how quiet and small the car seems without the radio, when you have kids, who are eating (tisk tisk I know) .... 😬😆🙏🏻😇
Lol hope this worked for you! Thank you for your SUPPORT!
i am absolutely shocked that i am here two years later watching same how to cadillac video before i do. i wonder if i did it myself two years ago or…. cadillac has become equal to a 4 letter swear word around my neck of the words lol… this time i will post and hope it worked! either way THANKS AGAIN FOR MAKING THIS VIDEO!!!
Your so welcome 😅 hope it does work! Thank you, i love seeing comments, how it's the second time around and the same video still lol thank you for your Support 🙏 hope you have a blessed day!
Thank you it was being a headache
I'm glad it worked out for you! Thank you for support!
God bless you, you just saved me a bunch of money from going to the dealership
Thank you! Your Very WELCOMED! GLAD THIS WORKED OUT FOR YOU! THANK YOU FOR YOUR SUPPORT!
I’ll be following you
Takeing out the fuse and putting it back in worked for me
What fuse did you take out was it the one in the trunk or the one by the steering wheel
@@j3reds following
Hell yea. That work man good looking out
Heck yeah man! I'm glad it worked out! Thank you for your SUPPORT!
My screen blacked out and the ac controls wouldn't work steering wheel controls were blacked out to was in the process of tapping the wires together but you basically need to dismantle the whole trunk to get at the positive. I found another video that said disconnecting just the negative will also reset it. Took about a minute and fixed it
worked like a charm thanks
Heck yeah I'm glad this worked out for you! Thank you for your Support!
Can't wait to try this out tomorrow! Nothing works on the climate controls or radio buttons. Hopefully this is the fix!
Did it work, mine went out today!
@@pelicanstatepiper2916 did you fix it
Man this saved me! It works perfectly! Thanks
Im glad this worked out for you! Thank you for your Support!
Perfect fix thank u so much
Thank you for your support, I'm Glad this helped!
Thank you for your video its worked for me
Heck yeah I'm glad this worked out for you! Thank you for your SUPPORT!
Thanks bro it worked just did it .
Heck yeah brother 💪 glad this helped, thank you for your Support 🙏
Bro!! Thank you. Worked perfect and saved me hella money
Heck yeah bro I'm glad it worked for you too! Thank you for your Support! 🙏
Worked perfectly thanks
Your welcome,I'm glad this worked out for you!
Thanks a bunch for the advice. My center stack was not lighting until I did what you suggested. Works like a charm.
Heck yeah im glad this worked out for you!
Same thing is happening to my Cadillac cts 2008, I disconnected my battery and when I connected it back non of the ac controls or the radio will turn on its all blacked out I tried this method and it didn’t work I don’t know what to do
damn im sorry, ive notice that this happens when the battery is going bad. maybe get it tested at AutoZone to make sure its good.
Worked for me, changed alternator and had same problem. Thanks!
Your welcome! I'm glad this worked out for you! Thank you for your SUPPORT!
Thank you so much !!!!!!
You're welcome!
this worked perfectly for my ats 2013, everything popped back on,only issue is now my ac is blowing out hot air, as if the heater is on, and all my settings are to the lowest temp, and i have the ac in a normal mode, not finding much more info at this point in my situation 😮💨😭
Sounds like the system needs to be charged....seek an ac tech
Didn’t work for my 2013 xts. Nothing did. Tried just the negative then both and then touched them together.
Check fuses
Lifesaver thanks
Glad this helped 🙏
Just did this today, you can disconnect the negative cable too and the reconnect it
It worked for me!
Heck yeah! Glad this worked!
Glad this helped bro 🙏
After you touched wires together the book says to 1turn ignition on but do not start engine .2leave the ignition on for 3 minutes so that the electronic throttle control will cycle and relearn it’s home position . Did you have to follow these steps after disconnecting power and touching both terminals together ? Thank you
No i did not, and it worked just fine no issues
I have a question do I have to take out wires and touch each other when the car is ON or Ignition is ON or the car is totally OFF?
Please help I have this issue last year I went to mechanic this year again i have the issue when winter strikes
I have a 2007 Cadillac sts my monitor works but its just a black screen i can touch it and it works i just cant see anything.... Would your video work for me?
I'm not sure, give it a try and see if it works. Thank you for your SUPPORT!
I got a 2006 sts with a navigation radio that’s doesn’t wanna turn on. I can insert discs in but can’t take them out and the screen still tilts on it’s own. I can also hear the fans inside it spinning and noises coming from the navigation radio. My steering wheel buttons also seem to not work such as my heated steering wheel option or if I wanted to accept a call. I heard that doing a reset might work only thing is that I’ve already disconnected the battery for over 5 min and nothing changed. My question is do I have to leave it off for a few more minutes and will doing so cause damage ?
No it won't cause any damage. Maybe the unit it self it's bad. You can try leaving it disconnected for 30min. Turn on the headlights after disconnecting so the lights drain what ever electricity is left in the system...turn them off after 30min connect the battery and try again
“Sup more” I’m literally about to try this . In the blazing sun but I need my music
Damn girl find a tree it's 2 hot right now
How long did you leave the cables connected?
For a good 30sec
I have a 2016 ats but it has the smaller version of screen. Miraculous mine just went black last night. Could you explain a little more on the battery cables to hook up?
What I did to this vehicle was discharge the system from any electricity source...disconnect the negative cable turn on the headlights for 30 seconds to drain the system. Turn off the lights then connect the negative cable back to the battery and try again see if that works....someone just told me that a bad battery could cause this too! Might want to take it to autozone or a automotive store so they can check the life of the battery ... Good luck! Thank you for your SUPPORT!
Hey man thanks for the video, I have a cadillac ats 13 and my light for the steering wheel went out just now and only the left side works for the cruise control... you think this would work?
Not sure but give it a try doesn't hurt to give it a try
@@559powerscape it worked but now when I turn the car on it shakes for a couple a seconds... is that normal? It worked though
@El Cantu not sure drive it a bit for the system to fully relearn everything
@@559powerscape that's exactly what I did and it's back to normal... man thanks for this video helped alot... soon as I saw it I went and did it.. got a long trip tomorrow and didn't want to go like that... New subscriber here man 👍🏽
Heck yeah thanks bro, im glad this worked out for you! Thank you for your Support!
Mine did blacked out, ant when i start my 2013 ats its saying that my awd,backup camera parking assist are dismissed. Do you think that your trick is gonna work?
I'm not sure but it doesn't hurt to try. Hope this works!
What are the negative and positive where are they at
Please help me out a bit I just got this car
@@brandonrhodes5789 the battery is located in the trunk. Just disconnect the negative cable then turn on your head lights for a good minute. Then turn off the headlights and connect the battery back. That should drain all of the electrical from the system. Then when you plug in the battery try again and see if that worked. Good luck buddy!
My Cadillac Ats radio won't work but it comes on, also my blinker sound won't work what do you think it is??
Give this a try and hopefully this works. Ive notice it does this when the battery is starting to go bad. Good luck!
Sir will this work on XTS 13..? Is there a battery in the trunk
I'm honestly not sure, but doesn't hurt to try
I did it but nothing happened are you suppose to leave them together for a while like a1 min or so? Hmm
30 sec should be long enough, if this didn't work something else might be bad
Works 💯
Heck yeah im glad this worked out for you!
I did this and the cue was no longer black and the back camera worked but the radio/audio and air didn’t work???
With my experience this happens when the battery is starting to go bad....I would have the battery checked out and replace if needed
@@559powerscape Thank you
Do you think this could work on a 08' cts? My radio still plays and I can control it from steering wheel but nothing from center stack.
Maybe, give it a try and see if it works.
will this work for my 2013 touch screen that blacked out?
Not sure but give it a try its free! Have nothing to loose. Hope this works for you!
Will this work for the BCM cause my radio turn on and off whenever it wants too.
Not sure if it will but give it try disconnect the battery terminals. Turn on your head lights to drain the system from all electrical charge wait 5 min and try again see if that works. Hopefully this works out for you Jason.
Is the car running when you disconnect the terminals and put them together or is the car supposed to be turned off ? Mine just went black last night after jumping it any suggestions would be greatly appreciated thanks in advance !
With the car off touch them together... if its on it will make sparks...needs to be off. This usually happens cause the car battery is starting to go bad
So how do you turn the lights on to drain the battery if the powers off ? Thanks a lot though bro hopefully it works when I get off work
@Marcel Scott after you disconnect the battery turn on the lights so it drains any power left over in the system. Wait a minute then turn off the lights and connect the battery. The lights wont turn on its just draining whats left in the system.
So after I drain what’s left and turn the lights off then connect the terminals for 30 seconds and reconnect battery ?
Sorry I’m a nub lol
This did work but only for about 24 hours, it went out again and my car lags at start up for a bit. I was hoping for a quick fix but after checking the connectors, replacing the radio/display fuses, checking the voltage on my battery and alternator, I have exhausted all option but to pay the $150 diagnostic for my dealership to find the problem :( My screen works in reverse just not in park or drive including the lights to the buttons on the steering wheel.
I'm sorry your having all these problems but if its struggling to start up and the battery is good it souds like a connection issue. I've experienced the battery Terminals dirty and my car wouldn't start. The battery was at 12v and the terminals at 9v...cleaned the Terminals and solved the problem. I've also experienced a slow start up...i did the big three upgrade and it fixed that issue as well. All you do is connect a 2gauge wire or 0 gauge wire from the alternator to the battery. Another wire from the case of the alternator to the negative terminal. And a third from the alternator case to the chassis of the car. That gives ALL THE ELECTRONICS the power it needs to run all full capacity.
I have a video on this ill post the link! Good luck! This is easier that what it seems just takes patience. Thank you for your SUPPORT!
czcams.com/video/DFQPOC6ZZI0/video.html
@@559powerscape THANKS!! I'm gonna try this early tomorrow before I take it in, my appointment is at 10a.
@@KC-yw7lz sorry, I really hope this works for you!
This works for the Blend Door reset also!
No way heck yes! Thank you for letting us know! Thank you for your SUPPORT!
my blend door went out like 3 months ago, and now my screen is black as well. do you think its the battery?
Yeah it possibly can be...the whole car is electrical and full of modules...if the batter is going bad it can cause an issue with the electrical system by not getting the correct voltage necessary
whats your battery voltage at when you check it on your dash? Mine has been around 15.0-15.1 which is pretty high. @@559powerscape
@Samuel Sanders yeah that is pretty high the battery was bad on the ATS. It had a slow crank battery was weak and giving out. Im uncertain of the voltage but nothing out of the normal
Has anyone had problems with the steering wheel controls not turning on?
Try this brother see if this works! Its a quick simple FREE fix.....Hopefully! Good luck bro!
@@559powerscape having same isssue & nothing works bro 😭😭 no radio/ blacked out steering wheel controls for 3 days 😭 2015 Cadillac CTS I took about my whole interior & boom never turned back on 🤧
Hey George, could you specify which cables and how you removed them?
All your trying to do is discharge your system from any electrical source, what you can also do disconnect the negative cable and turn on the headlights for a good minute so it can discharge the system connect it and try again. The cables are located in the trunk.
GEORGE LOPEZ HOW TO DO IT YOUR SELF okay just wanted to make sure I did it right. I didn’t have any luck..... is it necessary to touch them together? Or would just letting them lay for a minute would work?
@@chasehopper3331 you can disconnect the negative cable then turn on the headlights to drain any electrical charge from the system. Then try again
@@559powerscape I hope you can help me... I am having this same issue. But my cue screen is black all controls where my air controls are black.. steering wheel lights are black and my car will not start.. The dealer put a new battery in fixed it for a few days then lights out again and engine wont start. Now dealer is telling me i need a radio infotainment system and a hmi module. They told me 2300. I dont have that kind of money. I reset like you said but it only worked for a few days and back to this. Please help if you can. I am so stressed out... I have a 13 ATS
@@natyshamoore5989 is you battery dead again after replacing? If so, something is wrong with the electrical system. If the Battery was replaced once already, it sounds like an issue with the alternator
How long do you keep the cables connected?
A good minute should be good enough just to make sure you drain the system from all electrical charge
Hi Mr. Lopez....my 2013 has a Cue that is froze....I cant get it to function my radio..... back up screen works.... it stays on home page..... this just happened over night....car has 57,000 miles.... can you help me ? thks... BH
This is an XTS
Try this method to see if it works, maybe the digitizer is damaged of the touch screen doesn't work. I did a video on how to replace this.
czcams.com/video/GZfEwnz_s8Y/video.html
This is how to remove the unit czcams.com/video/V0nPm-q_S6g/video.html
There's no way Im taking out this Cue Unit....you mentioned in other replies to disconnect neg. battery cable..then put back....???? wont this mess up other car fuctions ?
Was that a new radio you put in or the original that came with the car? My system blacked out and wanted to know if that will help me.
Original. Just changed out the digitizer on the radio. The touch screen wasn't working. Give it a try see if it works. Its a free fix, If it works for your car.
Hello could I message you I’m trying to do this on my car but idkkk how
All your trying to do is discharge your system from any electrical source, what you can also do disconnect the negative cable and turn on the headlights for a good minute so it can discharge the system connect it and try again. The cables are located in the trunk.
@@559powerscape
Can you point out specifically which wire(s) to remove temporarily? It is not clear what to do from your video and Id really like to give this a shot. My 2016 ATS screen went black this afternoon at 62000km :(
Can I do this fix without peeling back the trunk trim, just by accessing the plastic hatch and pulling out one of the wires?
Do I need tools to remove this or it's just pulling out a wire?
@@CaptainCharb you need tools to be able to disconnect the cables from the battery that is located in the trunk. You have to disconnect the cables from the battery
Do i should start the car first ?? Oh no
No car has to be off
Tried your suggestion the cue came up but as soon as i cranked it it went black again. Any suggestions replaced radio fuse also
Dang no bro sorry...maybe try again disconnect it for a lil bit longer 🤷♂️ Sorry bro wish I had an answer
GEORGE LOPEZ HOW TO DO IT YOUR SELF thanks for the reply. No worries damn sure the dealer is going to screw me
GEORGE LOPEZ HOW TO DO IT YOUR SELF solved my problem with the cue screen popped in a new battery. Went and had it checked the guy was surprised it would even crank.
@@lck5860 no way thats hella good bro! Im glad you got that situated! Thank you for your SUPPORT! Its good to know a bad battery will cause it problems. Thanks for the info!
How long did u b
Put them together
Just for like 30 seconds. Or disconnect the negative cable and then turn on the lights to drain all of the electrical from the system for 30 sec. Connect the negative cable and try again. Hope this works out for you! Thank you for your support!
I will let u no
I disconnected the battery the negative and cut the lights on the lights haven't came on put the battery back still doing the same thing I'm going to put my phone number on here if you get a chance call me so I can have a couple questions for you
7728287932
The fuse came out in the trunk thanks for your help
I tried it twice and it didn’t work
Then its something else....are you experiencing low battery issues. Some people say that the battery is going bad and its the reason why its doing this...
did it , replaced the digitizer and connected the terminals , but screen is still black ?
Was it ON before the Digitizer was replaced? Check your fuses. The Digitizer was replaced because the touchscreen was not working but the radio screen was on beforehand.
@@559powerscape Español ?
@@alexanderfalcon5180 Desconecte el cable negativo y encienda las luces durante 30 segundos apague las luces y luego vuelva a conectar el cable negativo
How can I watch the front tv while I’m driving in my 2017 Cadillac Escalade. It blacks out once I put it in drive.
LOL you cant thats manufacture settings. Unless your good with a volt meter and see what wire receives signal when you shift from park to reverse or drive. It has to send a signal to the radio to let it know it is in park. More than likely its going to be sending out a 12v or lower voltage when you throw it into park. Or vise versa. Hope this works Brian!
I’m having the same problem with my radio I’m not sure how to get to my other terminal help please 🥲 2013 Cadillac ATS
@@ShaniceBonner it should be in the trunk, what is it that you can't do, take it off? Try using some pliers to help you grip it better
@@559powerscape on my positive I don’t see a terminal on there
@@559powerscape okay
@@559powerscape it’s the positive one I don’t see the terminal on it