Get Started with Square KDS
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- čas přidán 27. 07. 2024
- For more information, review our Support Center article: squareup.com/help/article/7397
00:00 Intro
00:14 Create item categories for routing
00:34 Sign in to the KDS app
1:12 Customize your KDS
1:48 Manage orders
2:06 KDS Reporting
Transcript
Square KDS is a built from scratch kitchen display system- making it easy to connect your Square for Restaurants Point of Sale, Square Point of Sale, online ordering, or integrated delivery platforms.
The first step is to double check your categories are created and assigned to your items, since the Square KDS routes tickets based on your item categories. Categories are groups like Drinks or Appetizers.
If you don’t have categories created, just head to your online Square Dashboard, select Items, and then Categories. Create your categories, and then assign your items.
When you’re all set, the next step is to create sign-in code for the Square KDS
To get started:
1. Head to your Square Dashboard.
2. Next, select Devices and Kitchen Displays.
3. Click Add a device.
4. Enter a nickname & select a location.
5. Click Next.
6. Choose to send your code via email or phone number and click Send. You’ll need this code to sign into the Square KDS app.
Next, you’ll need to download the app onto your kitchen display iPad.
Head to the Apple App Store.
Search “Square KDS” and install.
Once the download is complete, sign into the app using your device code. The first step is to decide which categories will route to this specific KDS.
You can customize your layout by updating your preferred text size, as well as ticket arrangement based on the number of tickets displayed.
To set your layout settings:
1. Tap the settings gear icon.
2. Tap Layout.
3. Select your appropriate text size and select your preferred layout.
Next, enable alerts and timers by tapping Timer & Alerts, and update the timeframe for Yellow and Red alerts-giving your kitchen strong visual cues to help them prioritize.
Lastly, if you’re accepting online orders, make sure “View online orders” is enabled.
Once an order comes through, it will pop up on the kitchen display. When an item is ready, tap the completed item directly on the display. If the entire ticket is done, just tap the top banner of a ticket and select Complete Ticket.
To view your completed tickets, tap Completed on the top of your screen.
Square KDS also offers reporting tools-providing insights into how well your kitchen is performing.
To view your KDS reports:
Head to your Square Dashboard.
Click Reports.
Click Kitchen Performance.
You can apply filters to drill down into specific shifts to see the number of completed tickets, as well as the average ticket time.
To learn more, head to square.com/help and search square KDS
Nice :)
🤜🏻👍🤛🏻♡♡♡
Hi Renate - Check out this article for instructions on ticket editing on Square KDS. Feel free to send us a private message via our Facebook page! Or send a message using this contact form: squ.re/contact if you have any additional questions.
Is Square working on delivery management software ala Uber?
How do I change an order in kitchen when customer wants to change something
Can someone at Square sales call me??? Your website chat is not helpful and your call support option is not available..
Does square KDS work with the iPad or only the square terminal?
iPad pos and now Android tablet .
We have this but we can’t barely hear it when there’s new orders
Get some amplified desktop speakers!
I have 3 open tickets however they are marked as completed
Some of this does sound off, but it's difficult to pinpoint what may be happening without looking at your account with you. When you have a moment, please reach out via phone by logging into your Square account and heading here: squ.re/contactsqsupport.
Why in indonesia SQUARE KDS Not Available??
Because it’s not available
A webhook could work but you have to settle the payment outside of POS due to its limitations