WATCH THIS before you book a TURO car rental - Our first time using Turo!
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- Äas pĆidĂĄn 2. 07. 2024
- What's it like to rent a car with Turo? Today we are providing our honest review of our Turo car rental! We recently used a Turo car rental for the first time during a trip to Dallas, and learned some important things that you should know before you use Turo.
#Turo #turocarrental #travel
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I need a promo card that wirks for my 1st time.
A year later, this is still one of the few Turo reviews from a "user/driver" perspective. Thanks again @Tourist to Local
Awww so sweet. THANK YOU!
- do u have to show id after purchase ? Iâm just curious cuz I lost my id but my accounts set up ! Just wanna know before purchasing
I appreciate that you included screenshots of Turo to amplify your review. ThanksđđŸ
My pleasure! Thanks for watching!
I'm a host and each time before someone take the car I check all the fluids, lights, Tire thread depth, tire pressure and take pictures of what I check. This way it illiminate small issues that guest might have.
That's awesome!
Does guest get the insurance money back if no damages?
The only problem I have is giving cc info before talking with host or even making a firm decision
How does the payment work is there a deposit etc
@@teefree8041 it depends on the type of car. If itâs a basic car (Toyota, Honda, Chevy, etc) the security deposit is $200. If the vehicle is considered a Deluxe Class car (Maserati, Lambo, etc) the security deposit is $750. So to answer your question, yes you will be charged a security deposit/hold but so long as there are no damages, the hold will be released.
Great review, literally the most detailed/hands on review on CZcams.. I was nervous about renting on Turo, this helped a lot
So happy to help!
Watch out for the trip fees. My rental was gonna double so i decided not to use turo.
How was ur experience through turođ need a car for 3 days pick up and drop off seem simple is there a deposit
THANK YOU SO MUCH! As a very type A traveler I do as much research as possible before hand and this answered all of my questionsđ
happy to help!
Me three!!đđ I'm picking up my first ever Turo rental car tomorrow morning, and this video is a huge help. Thanks so much!!!
@@rogerlee3306 how was your experience?
Mil gracias! I booked a rental for next month and now I'm relaxed about it and will definitely test the car before I drive off. Stay well!!
Best of luck! Happy to have helped out!
Thanks for the detailed review! Great info!
Happy to help!
Great review because I was just thinking about using TURO! Thanks đ
Happy to help!
Thanks for the review. Possibly renting this summer. Appreciate the insight.
Glad it was helpful! Best of luck!
Thank you so much for this perspective. I'm planning a Florida trip but the other company prices are INSANE. I really want to use this service
Glad it was helpful!
Very informative. Thank you!
Glad you enjoyed it!
Great video your giving me confidence in Turo
Happy to help!
You and your dad are awesome needed this information đ
That was her husband or bf. LOL
Thank you. This was very helpful.
Glad it was helpful!
Gotta love honest reviews
When you found headlight out, why not go to auto zone or advance ? They will install light for free, then take receipt to host, you get reimbursed for cost of light.
Very helpful video. My car is in the shop so I was told to try Turo. This will be my first time! Thanks for the info!
Happy to help!
Awesome review! I will be using Turo for the first time later this month. This definitely helped clear up some questions and helps me not walk into the unknown! THANK YOU!
Happy to help!
How was your experience?
@@mistercutright It was great! Iâve used it on 4 separate occasions now. All 4 great experiences! The fees have drastically increased so watch out for that! I recommend being thorough with your inspection when you get the car and communicating any issues out the gate!
@@NackyWms thanks for the information. Iâm going to be renting next week
Thanks for this! Iâm trying to rent a car but the rental car companies are soooo expensive and the holds they put is a joke
Totally agree!
Expensive and fraudulent especially enterprise and hurtz I'm suing them now 4 racial discrimination
Wonderful. Super informative review!!! Thank you for this!!! You covered all & more questions I had about Turo. I live in Vegas & haven't had nor needed a car here in 7yrs, as the buses run every 15mins & I'm close enough to skateboard to most other things or from bus stops. Occasionally I Uber & it gets costly....& compared to Turo, it's insane that I would ever Uber with the alternative option... I'm super stoked to try Turo out this week on my days off now, thanks to your wonderful review; you've made my worries into elation & super stoked-ness! I miss driving so much!!!
Happy to help! Best of luck to you!
@@TouristtoLocal hey i was wondering what if i rent from turo but want a friend to drive? is it easy to add them and does it have additional cost? ideally i would like to surprise him (birthday new job and moved across country) w the car but if i have to add him first thats fine ij dont know right now
@Hate Committee also if you don't want to buy a bus pass you can buy one through the RTC app or one when you board the bus via the box right in front of you it's $2 for a one way ride, $3 for a 2hour pass & $5 for a 24 hour pass.
Vegas is a very easy City to navigate bc it's on a grid no water or old streets like most cities.
So if you ever get lost no worries just hop off & cross the street to get to the next bus stop. Bus stops are everywhere, each block has at least one. You'll get to remembering the bus stop#'s you frequent & the app or 41411 (#you'll text to confirm when your bus is coming) your text to that#will be in your thread.
Towards the strip=West
Away from strip=East & towards Boulder Highway & Casino
South=. Towards the airport & South Outlet mall & SSTT(South strip transfer terminal)
North= towards downtown,Arts district & BTC ( Bonneville transit station)
The 2 transit stations above are the 2 where you'll catch connections to other buses if you need.
Google maps where you're going, click the bus/public transportation option & it'll tell you what bus/buses you'll need & from there you can look up when & where your bus/buses are coming.
The bus is a great way to learn your way, I highly recommend the arts district it's newly renovated & has great art, character, restaurants, shops etc.
Give yourself time bc here in Vegas we have a ton of construction.
Also be very careful ppl drive like Helen Keller, trust no cars see you walking & go behind em.
Also it's a transient City as many neat people there are there's a lot of bad people/ oppertunivors so trust your gut! You're not being paranoid or mean you're being smart & your gut tells you things for a reason! Carry a knife or mace for night travel & only wear one head phone just to stay vigilant.
Also the buses have bike racks on the front they hold 3 bikes but if they're full you have to wait for the next bus.
Buses show up to your stop every 15min if a busy street if not they'll show up every 30mins.
Saturday & Sunday buses run on different times also on holidays. So always check via the app
Most bus drivers are pretty cool/nice & if you doubt yourself just ask em & they'll help you or let you know when you're at your stop.
Best of luck to you!!
thanks for sharing this experience.
Happy to help!
Good review! Thanks!
Glad it was helpful!
I love Turo. We have used it in Cancun, Paris, Vegas and LA.
Oh wow! I didnât know they were in Cancun! Good to know!
Great video. Thanks
Thanks for watching!
Awesome review...i was so confused on how it works...thanks
Thanks for watching!
Matin scored! Way to go Martin. đđđ
Thatâs cool that youâre also looking at purchasing the car you rented. Exactly what Iâm doing this weekend for a Vegas trip. Renting hybrid Ford Maverick truck. Really want one.
It's a good strategy! Best of luck!
I booked my Turo through their web site with a regular web browser on a regular computer. Your video helped me to see that I need to install the Turo app on my phone and then log into my account.
Glad it helped!
Good video. My take, on whether to use Turo or not ( I have not - yet) is the OWNER is more important than the CAR. Use the clues available before you fall in love with the idea of driving a particular car. Clues help you to avoid problems that you didn't cause, and unnecessary anxiety.
Excellent tip. I 100% agree with this!
Facts same as AirBNB use reviews to weed out candidates.
Excellent review.. I'm going to give Turo a try.đą
Hope you enjoy it!
im going to alaska in a couple weeks hertz wanted to charge us $550 per night for a car, i patd $100 per night for a better car on turo
It's such a money saver. I'm glad we found out about it!
car rental companies will be out of business pretty soon.
IaĂ
How much was the insurance?
about to use Turo for the first time next week fingers crossed it goes well.
Best of luck! I used it this week for the forth time and have been loving it lately!
Dallas /fort worth tolls everywhere. Great video/review
The tolls there were CRAZY!
Thank you so much I was looking into renting from Turo for the first time I'm still debating! Lol but now thank you for that video because so many photos you have to take??? my goodness and your personal photos so many times!?? Wow That's a lot of photos in that app!! I don't know....
Glad it was helpful! It's definitely a lot of photos. It's good for documenting any previous damage.
used TURO and loved it-- could choose exactly the car I needed!
Glad you loved it! It's super user friendly!
How much will Turo hold along with the other charges as a deposit on your debit card?
Good info đI had rented a car many times and I never check any lights ..
Happy to help!
I just used Turo for the 1st time. For hist to deliver the car to you is very pricey, most of the host charge for car delivery The best way is to pick the car up yourself to minimize your cost
The review was excellent and hope y'all have a hassle free experience next time. I just wish if TURO would give you the choice of paying for the tolls as a one fee, sometimes they call it AIT All Inclusive Tolls, this would make you have no surprises after your trip is done! I hope TURO are seeing this comment đ. And will try to rent with them after seeing your detailed video, thanks a lot!
Happy you found this helpful. I totally agree! If they had the option to prepay for a toll pass, I would totally do it.
The tolls are billed to the car owners. Turo can't manage every toll for every car. I'm a Turo host and the tolls are a pain to keep up with.
@@elitorres-realtor That would be great for hosts. Unfortunately it wouldn't benefit Turo and they are not likely to spend money on an upgrade that doesn't benefit them. Turo hosts would also benefit from a calendar that shows all of their cars at once. It wouldn't benefit Turo so it's not likely to happen.
I live in DFW. Toll roads are optional, and there are plenty of streets that run parallel to the tolled roads, which are more or less expressways.
Thatâs not the case for the rest of the country, Iâve just never seen a toll road where there wasnât a free alternative.
Good review. I guess bad things or car unexpected issues happen, and it is up to the host to fix or not fix. To hosts, how do you handle unexpected issues with renters?
Great job ! And you have a lovely smile
Thanks so much!
Your welcome! Stay safe keep up the good work.
Thank you!!! im looking on turo bcuz rentals in Seattle area for my trip in May is ridiculously priced!!
The prices are crazy right now! Hope this helps!
Appreciate this detailed review as I consider Turo vs a conventional rental car company!
Glad you enjoyed it :)
A Prius is notorious for blowing headlights,. I have one and have replaced them numerous times. Thank you for the post.
Glad to help!
Thank u for your help
Happy to help!
I just used Turo for the first time in Utah. It was expensive compared to other rental options. When I checked out, the total was $120. However, I ended up paying an additional $100 for fees and insurance + $50 for gas + $30 for cleaning. I paid $300 for 2 days. Not sure if I willl do it again...
What make/model of car was this for?
@@teachermallory587 I rented a Jeep Wrangler for two days.
yeah, maybe for 2 day is too much, but for example me: the next year I will travel LA, i'll rent the car for 2 weeks, it's really cheaper then a traditional rent (Hertz for ex).. 1700$ with Hertz you get an Honda or a Chevrolet, with Turo you get a Porsche.. that is weird, but cool after all
Did you go off roading?đ
@@TurfSurf No. Just went hiking around Utah.
Thank you for the video. It answered Al my questions
You are welcome! Happy to help!
Thank you young lady! Will be renting a car on TURO middle of May 2022 from a premier host who will deliver his car to me...hope all goes well.
Best of luck!
Is he delivering to your address
@@binkyfaith Would if i needed that. He's delivering to a paint shop where I will be having body work done on my car. Update: 6/10/2022, I needed to extend the rental another week. There was no problem whatsoever with the host. he is extremely patient and accommodating. When everything was said and done, the close out process was exceptionally smooth. Honestly, I will never rent a car through any other source than Turo...half the price ($43.00 a day for a 2019 Honda Accord) of any mainstream rental company. Car was clean and no issues at all...very satisfied.
@@johnhammond3556 thx for the input, sounds like you had a great experience
Nice video, Regards from POLAND
Woah! That's awesome! Thanks for watching!
Turo requires that the cars are thoroughly checked out between rentals. Car light bulbs can go out at any time, on any car.
Damn you got him papeles ? Youâre a real one for sure
I just used Turo for my trip in Hawaii. It was expensive compared to other rental options. I paid $652 for 4 days with full coverage insurance. The car was nice. The return was easy and convenient. not sure if ill do it again...
when you went to checkout how much was the total and how much per day
Some car rental car company branch offices close during weekends, only the office are open during weekends, which is not convenient if the guest doesnât come from airport. Turo car rental is not cheap at all, even charge more than car rental companies.
good info
Glad it was helpful!
A headlight bulb should be an easy fix. I suspect that most auto parts stores would even change it for you.
The problem with Turo is, if your car you booked becomes off-line, from a wreck from a previous renter, you have to spend a lot of time on the phone with Turo Customer Service to switch your booking to another vehicle that your host is offering. Large rental car companies don't make their problem your problem when things like this happen. It's an inconvenience I have to endure to save money and have availability. My Turo host has a personal rental car fleet of five or six vehicles and he required me to call Turo Customer Support to get my booking switched from his car, that was off line, to his other car, that was available. After I pick up my Turo rental car, next week and finish renting it, I'll report back on my experience.
Howâs it go?
@@TheSilentAssassin117 It went really well. The Turo host was first rate and it was a much better experience than working with a big rental company at the airport like Hertz or Avis and for a fraction of the cost. That was back in late February, 2022.
@@cgrscott so the switch to a new vehicle worked out?
@@syckindahead Picking up the car, driving it, and drooping it off was a first rate experience. My Turo host was awesome.
@@cgrscott ty for the update!
Thank you for the references on this video first I was afraid of renting from here and then it was a scam or something si ce this will be my first time but now since I saw your video I feel more comfortable renting it !!
Glad it was helpful! I've used it about 4 times since and have been loving it!
Definitely not a scam. I travel to California a lot and always use Turo. I actually just became a host myself and started renting out my honda civic. 2 renters so far and another renter booked for tomorrow. Pretty cool app both for renters and hosts. Turo I heard is about to go public so it will definitely become more popular when that happens.
Thanks
Thanks for the informaciĂłn
If one day you came to Houston
I got a 2022 rt challenger for rent
Oh you here near me in Frisco yes the tolls are a lot out this way
I was so surprised by all the tolls! Thanks so much for watching!
Crazy because Iâm a car guy and wouldâve fixed that in 20minutes and charged the host lol. He shouldâve had yâall go and get the bulb replaced regardless though if it made you feel uncomfortable. Iâm wreckless and wouldâve drove regardless đ
Turo is Great. I rented a Porsche. Great experience.
Hey I'm in Dallas . Aw this was a year ago
Thanks for the video-- you guys are a cute couple.
Thanks for watching!
Great review! I've used Turo a couple times this year. Great experience so far. So many different cars to choose from in my area. However, when I rent the trip fee is the Same amount as the amount being rented per day. Not sure if it's based on the area I live in or not.
I think it really depends on the area! In some places it is way cheaper than a rental car, and in others it's about the same.
Even if it's the same price as Hertz atleast you get to pick your car and when you show up they don't try and change it up on you at the last minute lol
Turo's customer service left me stranded five hundred miles from my house. I called them to get a jumpstart that never showed up. They kept losing my request in their computer. Anyway, after four hours, I called an Uber and went to the AutoZone and bought a battery to install in the truck so I could finish my business trip. Horrible service, they've given me five "how did we do" surveys, and they haven't even acknowledged it. Pathetic. It was the worst rental experience of my life!
@Hate Committee They have an 800 number you can supposedly call. I did. Twelve times. Finally got an Uber and got me a battery and finished my vacation. Don't count on it and buy AAA as well
@Hate Committee that's the issue. They don't claim to be. Won't even acknowledge it happened
@@ralphcroker4889 wow
I own a 2011 prius...been through like 3 headlight bulbs in a year...common problem...going to update them to LED
Will be using Turo in April,video really useful.Now thinking about obtaining extra insurance.Is it worth it?
Great review on something I havenât heard about beforeâŠâŠ car rentals the traditional way have certainly increased in priceâŠâŠ.
In my opinion I wouldnât have worried about the one headlight that was burnt out, thereâs a reason why they have two of themâŠ.đ nonetheless you would have been ok to cruise around during the day storms or sunâŠâŠ glad to hear youâre experience was mostly favourable!!
Thanks for watching!
I think AutoZone or even a Walmart Auto would change headlight for you when you buy a bulb. Not sure of prices but i think when changing 1 bulb. You want to change both at the same time. If the left goes out... Not too long until the right goes out. If the same length of use
Good to know for next time! Thanks for the tip.
@@TouristtoLocal Bulbs can run 10 to 50 dollars but a quick 10 bucks so can drive at night would not be bad
Martin is a lucky man!
Juliana, as a US citizen, didn't need to do anything special upon arrival! No form to fill out at all! I believe they just input your info into their computer and track things that way now. At least that was our experience via Cancun...
Do they charge your card the day you book the car or the day you pick up the car?
Just booked a Tesla Model 3 for my two days trip in New Jersey with Turo, let's see how it will work!
You know as long as you had 1 light, you were still good to drive in the rain. Not totally up to pair, but you did have a light.
But which insurance coverage did you go with?
First, thank you for posting this review... Very helpful and informative... Gotta ask: Why was the headlight such a big deal ??? ...I mean, you made it seem like the car was inoperable because of one burned out light... Like if the rain had not stopped, there was NO possible way you could continue using the car !!! ...Lol
I would not pay extra for the turo insurance unless you have no insurance. I have State Farm and they will cover any claims.
Good to know!! Cheers!
Going to Hawaii in May so Iâm debating about using it
Have a great trip and thanks for watching!
NP appreciate the time for the video
How was your experiment with Turo? I'm visiting Hawaii as well and looking at the rental option.
Should I use standard as a coverage or something higher because the vehicle Iâm getting is super luxury ?
When you were trying to explain to us about the insurance you were toggling between standard and minimum and highlighting both at the same time , One was a 153 , 1 was 71 Which of the 2 did you end up going with ?
Also curious about this.
Yes, and people keep talking about "premium" insurance, but I didn't see that as an option.
Have never used Turo but may use it for the first time for a trip to KC this week. Did you get a discount on the headlight problem? Also, would have liked to see how the lockbox is taken off. Great video overall. Ty.
Hope you enjoyed yur TURO/KC experience. I'm considering the same trip to my hometown KC and TURO as well.
Hi, weâre you able to contact the host for questions before or after you rented the car? Iâm trying to book through the app.
I only asked questions after we did the booking. Not sure if you can do it before.
Youâd be totally fine with a single headlight in rain or honestly even at night in the city. Thatâs probably why the host didnât do anything when you reported it. Honestly that wouldnât even affect my review of the host.
Good to know! I get so nervous about breaking the law đ in the end, we didnât let it effect our rating
Iâm writing this before watching the full video so bear with me, when itâs says a limit of 400 miles is that per day ? Or 400 miles for the whole trip ?
Would you recommend declining the protection plan?
Before I even try to book a reservation on Turo, I need to know what some ppl do if you have a personal vehicle youâre swapping the rental out for?
I know it depends and I know that some ppl use parking garages, but what if their arenât any around? How does that work? Lol
When that happens in the future. Just smack the headlight. Thatâs a very common issue on a lot of cars.
Usually a smack of the headlight will turn it back on.
đ
Should I have my car insurance separately and then on the top of that we should choose from their protection plan as well? or if i dont have any car insurance is the protection enough? I am really confused.
I wanted to say, that I have rented cars and on both occasions they did not do there do diligence. One rental gave me a car not inspected.... Imagine that,
another rental company also rented me a car, and the bumper was very loose and I called them and guess what, they did nothing.... Supposedly they should have sent me another car to replace it, because front bumper was loose.... I gave them the address where I was at...Guess what??? They never called me back, they never showed up. I had to drive the car in that condition for 2 weeks!!!!!!
Woah, that's awful! Sorry to hear that.
Why not go drive and buy a bulb for the headlight and bill the guy?
The one thing no one talks about is the trip fee. I tried to rent a car and they were asking for $140 for the trip fee plus the rental. So what was supposed to be a $150 rental turned out to be a $280 rental. So i cancelled and ended up getting a car from a budget rental place. I ended up paying the $150 i was quoted with no extra bogus charges.
Yeah it really depends on the city! Sometimes it's worth it, but other times it's not. Best to shop around!
@@TouristtoLocal is their a trip fee for Vegas?
Do you remember what the costs of the three insurance were?
Been wanting to use Turo for 1 day to test drive a newer model BMW. How do I leave my car there at the location? Must I have it delivered or just meet the host with my vehicle? Very confusing
Hi there, I'm looking into renting a car on turo. Do I need to have a credit card to be able to reserve it or to pay for the rental? I only use Debit cards and Cash. Thank you for the info and great video
Here's the payment they accept. Hope it helps! support.turo.com/hc/en-us/articles/203991120-Paying-for-your-trip
Thank you!
I can assure you rental car companies arenât much better than Turo. Enterprise doesnât even put gas in their cars regularly. When you have issues you have to wait hours for a tow truck then Uber to another rental location to get another car
Recently I had a flat while renting a car from Enterprise. I called customer service and was told about the $50 charge for roadside service. My hubby changed the tire in his dress up clothes. We were on the hwy and where told we had "at the least" a 2 hour wait. I'll try Truo.
Is there a total from coverage insurance to choose when booking with turo?
Wish I could hear you!
Why did you have to put off your day just because a headlight was out? It was still daylight outside so having one headlight wouldnât be a reason to stop your trip.
You worry too much about the headlights in the rain thing.. But maybe I'm just Floridian. In the past I had a blown out headlight for a month or two before I went to get it fixed.
Not smart.
Do Turo take out extra when you pick it I know some car rental apps do that
I want to know the total amount of the rental