Mo Earley introduced by Shalanda Young: Government Services Right When They Are Needed

U.S. Office of Management and Budget Director Shalanda Young discusses how AI can help to help individuals navigate government services and improve the public’s customer experience. Federal Customer Experience Agency Portfolio Lead Mo Earley at the U.S. Office of Management and Budget discusses an AI Aspiration for government services that reach all Americans right when they need them while rigorously protecting privacy.