How to talk with customers in English: empathy and dealing with difficult situations

Do you want to know how to express empathy in English and deal with difficult customer situations? Empathising with your clients can make a big difference in providing quality customer care. Join our live interactive session with expert English language trainer Jon Dyson and discover how to communicate with your customers in English in a new way - with ease and confidence. This Business English lesson is helpful if you need to speak English as a second language in such roles as medical professional, account manager, customer service agent, lawyer or a project manager.
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Recommended training:
- Business and Professional English courses www.londonschool.com/courses/...
-Corporate English training
www.londonschool.com/corporat...
-Intercultural training
www.londonschool.com/lsic/cou...
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The video can also be useful for conflict management in English, customer care English, medical English, HR and Corporate English and more.

[@londonschoolofenglish]

⭐Book your English language courses - either face-to-face in London or in virtual groups online - and improve your language confidence!
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[@emanzizo4696]

that's coures is so useful and learn me alot of work business

[@weijiamin3908]

I love these live streams. I can’t always watch them live but they’re excellent 💕👍✌🏻

[@adelaperezdelviso1]

Excellent publication, thank you !!