How to use SharePoint Online for Knowledge Management - Microsoft 365
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- čas přidán 7. 07. 2024
- SharePoint is a great repository for information - but how could you use that to manage the knowledge within your organisation?
Contact us: informationexp.com/contact-in...
In this demo packed video we explore:
00:00 Intros
01:24 Knowledge Management Challenges
03:03 What is Knowledge?
06:25 The Knowledge Management Lifecycle
08:04 Identifying & Capture
11:05 Word Doc Knowledge Capture [Demo]
14:04 Teams Chat Knowledge Capture [Demo]
16:48 Project Close Knowledge Capture [Demo]
19:16 Validating + Classifying [Demo]
26:55 Dissemination [Demo]
32:28 Managing Knowledge [Demo]
34:41 Summary - Takeaways
36:14 Knowledge Management Lifecycle Review in detail
37:39 Q&A
39:22 How We Help
#powerautomate #sharepoint #microsoft - Věda a technologie
Jumped to project close knowledge capture and found it really useful to see how lists can be used in a real life example to manage ongoing projects etc.
We often use lists as a directory of projects to direct people to the right Team/SharePoint Site.
Glad you found it useful
Great video yall! It looked like there were some custom solutions in here.. do yall have any videos detailing how yall developed that?
Thanks for your video. One downside of creating a knowledge base in SP that I’ve encountered is the lack of user-friendly search features. For example, if we use enterprise keywords, there’s no way to apply a filter and have records with x AND y show up. The results always show records with x OR y. I wonder if your team encountered this issue and if so, how you resolved it.
Using PnP search combines metadata with the filters. So there is a way - just not out of the box.
(PnP Search is community created, and free of charge)
Hi. At minute 31, how do you get to this search view with all those filters, etc?
And how do you get to show those many tags underneath each document showing in this page?
Thanks.
Hi, This is not out the box, but a free community solution backed by Microsoft.
Look for: "The PnP 'Modern Search' solution"
Visit : microsoft-search.github.io/pnp-modern-search/
Is it as well possible to create an organizational page with all the employees and labeling them per region, department, projects? Eventually you would have per employee a matrix of skills, ongoing projects, location of operation, contact information etc.
This would be possible and sounds an interesting one to explore.
There is a "enterprise" option called "Viva Skills" - although that might overkill for some organisations.
Also within "Viva Topics" you can be an expert in a certain area - so another area of interest.
Timestamp: 34.08 - is that view visible only for content admins? Will a user with no admin rights ( who is not a document publisher) will see this ? If no, then what what view will he see?
Hi Rhea, technically speaking, users with no admin rights would be able to see this view if they knew how to navigate to it. However, it would be more useful for content admins so that they know what content needs to be reviewed. Users would be presented with views that are more user friendly and help them find the content that they need.
question, i created a site in our company's sharepoint then created a document, i do not see a 'submit as knowledge' option, i have permissions on the site but dont understand why i dont see it
Hi Daniel - this custom button and along the action behind it is something that our genius development team have created (unfortunately it's not available out of the box)!
It available to our customers (let me know if you'd like to be one)!
If you don't have a developer on your team - but are comfortable with Power Automate - that might be a way forward for you?
Is it possible to have a copy of this amazing slide deck? Thanks!
Sure - email hello@informationexp.com and we'll send it over.