It's our fault - Agency Management Tip for Owners

See if this feels familiar -- "I'm so frustrated with the younger employees because their expectations and understanding about the work is very different. They set very firm boundaries around sort of their personal life and their personal time, and they're not willing to do the things that I need them to do.
For example, I'm frustrated that they won't attend after-hours networking events. I'm frustrated that they won't travel to client meetings. I'm frustrated that they will not invest some of their own time and professional development."
Does that sound like how you're feeling? I totally hear you on all of that. But the reality is this is not them. This is us. This is our fault.
Drew McLellan, CEO of Agency Management Institute, offers a weekly agency management tip to agency owners.