“You didn’t Pump My Septic Tank all the Way”
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- čas přidán 6. 09. 2024
- Pumped out a septic system with a failing drainfield. When the tank filled back up after a week or two, they called in claiming I didn’t pump it out correctly
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Glad that your integrity is protected by filming your work. Cameras tell no lies and even if it wasnt a accusation trying to get one over on you, its got to be a relief that because you film youre protected.
🤡sorry wrong button 🤡
Dominic, your channel should be REQUIRED VIEWING for everyone who has a septic system. Your explanation of how these systems work as well as what can go wrong with them when they're not properly maintained is first rate. The 1000 gallon septic tank at my cabin gets very light use (5.5 months out the year with 2 people). I have always had it pumped when it was due. Each time I was told that the tank was in great shape and that I could have gone twice as long before having it pumped. However, I will not take that chance. I never knew how thick and hard the crust can get until viewing your channel. I'm impressed with the way you rinse the tank to make sure it is thoroughly clean. I also agree that it is good practice for you to record your work so there is never any question that the job was done right in the event the customer starts complaining.
Pumped septics and grease traps for 20 years, had my own business. Love your channel, from Wyoming👍
Photographic evidence saved my butt a number of times. And of course if you get effluent flowing back from the drain field then obviously the pipes are open and the drainfield is just failing. Of course ir the drainfield is somewhat downhill or you're dealing with a dry well there is very little flowback.
I always found that the best indication of a good running system was a well-defined liquid level line at the bottom of the outlet pipe.
The thing most people don't understand is septic tanks don't get full, they get thicker. They do fill to an operating level and the reason you pump them isn't to get rid of the water, pump to remove sludge. All these additives that are sold give you more of what you don't want faster..sludge. Whenever the tank is above its operating level is a sign of leach-field problems or has an effluent filter that 99% of homeowners aren't aware of and the filter needs service/cleaned every 12-18 months.
That's good that you had all that evidence to protect yourself bro. Good job. That's why I always record everything as well and take pictures. I even tell the customer once I am finished to look inside the tanks so they can see everything was taken from the tanks. I've had alot of those callbacks can't even count the times lol. I've learned my lesson.
Great video! I had the same issue on a city sewer - backup in the basement when running the washer. Called the guys out and they said they could snake it out but recommended a view with the cam. Did so and found major tree roots - I viewed it right with them. They recommended having the line jetted out which I did which solved the problems. Lesson learned, find an expert you can trust like Dominic here and trust their recommendations. It saves you money and time in the long run!
Yes they do try not to pump all the way, I had this happen to me… not this company but another. They show up with a half full tanker and a say we can’t pump it all the way and would have to come back but I’d have to pay another pump fee. Racket. I got smart and told them to come back when they have an empty tanker and can do it in one shot. Be careful who you hire to pump. I’m happy your a good company…
CYOA! that's the lesson of the day! Helps in any service industry-related job, because you just can't trust customers to do their due diligence.
You do well protecting yourself by videoing everything. Hats off to you 👍💯
Cheers from Wisconsin! We have a mound system and every so often, in the colder months, the pipe freezes to the mound. When it happens I always think " oh this is going to be expensive to replace the mound" . Then come spring and plug the pump in for first time and you pray.
One winter I got to know the truck driver pretty well....
Even tho i do not work in this field, i do like hard workers like you take the initiative to make evidence of their work. Good job man, i love your videos. They're very fun and unique.
My tank /leach field is 50 years old. I pump it every 5-6 years. There is never a crust on top. The secret is nothing goes into tank but bathrooms. The washer, dishwasher, kitchen sink, and softner all go into separate tile. All drain fields will eventually fail when you're dumping hundreds of gallons per day into tank. If you can't run a separate tile conserve water use as much as possible and don't allow grease or food into tank.
Water actually helps septic systems function, if all you're doing is sending solids in, good luck!
@@Ryan-ky3nr There is plenty of water from showers, toilets and bathroom sinks.
So glad we hardly ever see septic in the philly area...As a general contractor, I've done a couple projects out in the suburbs where they have septic..You guys DO NOT MAKE ENOUGH...The smell is brutal...Bless those that do the hard jobs...Good health and success to you and yours...
I commend you for your continuing effort to educate the public
Thank you so much for posting! I've learned so much from your videos and as someone who knew nothing at all it is so helpful being a new home owner.
Septic Jesus
😂
More like Zeus the Septic God
I just loose it I just can't believe how stupid people are
Thanks for another insightful video. I have a question. In my country, Trinidad (the Caribbean), we have septic tank systems and sewer system. For our septic system, we don't connect drains to it, for example, because as far as i understand, the soap liquid, disfectants, etc destroy the bacteria that is in the septic tank. Noticed in the US, everything is connected to the septic tank. Any thoughts? Much appreciated
Good angles. Thank you for sharing. What happens if you don’t have a water source to clean and dilute for easier break up and pump pick up?
Would like you to show how a failed leach bed or absorption look like and the repair method you use to repair it.
We know you do excellent workand would'nt doubt for a second that you did pump that tank properly. Bad news for the owners though. Thanks and God bless.
you good sir, are what America needs.
It's the same in the grease business. Plumbers are the worst culprits, too, which cheeses me off since they bloody should know better. A 1000 gallon grease interceptor holds what? A 1000 gallons. It starts refilling with water as soon as the kitchen fires up and is full in a day or two. Then they'll have a clogged drain or two, call a plumber, who tells the owners, "They grease pits full of grease' so the owners get all pissed saying that we didn't pump it out. So I'll ask, "What was the percentage of grease to water?"
The plumber doesn't know because plumbers generally don't carry around measuring tubes that we use.
Had a Popeyes crying yesterday. I'd pumped it out last month, so of course it's got grease in it. And of course it's full, it's what is supposed to be doing. I pop the manholes and run down the measuring tube and come back with 11%, 25% or more means it needs serviced more frequently. The manager gets froggy, complaining her floor drains are all backed up.
Now, I've been in the crawl space before at that location. The floor drains connect to pipes that run to the opposite end of the restaurant to a sump pump to be pumped up, into the sewer lines. Only the dish sinks and dishwasher are connected to the grease pit. The plumber pulled several pipes inside and finds them clogged with grease. Yep, grease that the staff have been pouring down the floor drains because they're lazy. Or stupid. Or both. The reason I'd been down there before was to run a hose to that sump pump pit to suck out whatever grease I could. Grease, you know, cold grease, is really bad on sump pumps, but hey, I'm no plumber.
Same day, another customer and plumber crying. I show up and nod, "Yep, it's got way too much stuff in it. But hey, this happens when you choose to avoid paying our bill for eight months. What, did these fine people think that I'm supposed to just keep on servicing and allowing them to run up a huge bill? I warned them before about this. So, I pumped it out and charged an additional emergency show up fee. We'll see how long it takes to get paid for that one, too.
shame on the dude ! i guess he thinks he will 'guilt' you into redoing his drain field for free.. keep up the good work Dom.. ToP Gun all the way!
We just had our septic tank pumped due to an overflow and the techs didn't even remove the solids out of the tank. We were told by family and friends to ask for a refund because that is the point of a pumping a tank. Is this also a violation of a code or something? We had to pay for an after hour charge as well because it occurred on a Saturday. Super frustrated and we want our money back because i'm not doing any business with that company again. For the record, we just moved to an area with septic tanks from an area that always had public sewer so we are learning a lot quickly.
It's vital to have a septic filter so solids won't enter into your drain field.
Got 50 years on my septic system never been pumped out,. Had roots in the drain field, dug it up cleaned out the roots, no issues since then was 10 years ago.
You will have issues eventually and all these years of not pumping your tank will be replaced with a big bill for a new system. Septic tank pumping is like changing an oil in your car you don’t do it when the car is broken you do it to prevent it .
@@domantaskaciuska8472 pumping the tank doesn't prevent the degrading of a septic tank. These modern septic tanks aren't even made of cement, they are made from plastic. I've seen these modern plastic septic tanks start failing after 15 years of operation. You'll be lucky to get 25 years out of these modern plastic ones before they start to fail regardless of how well you maintain it.
Not the smartest thing! What’s the leach field look like?
You should adopt a policy where when there are issues present, you send the customer an email with a summary of what was discussed..
agreed. document on paper/invoice all the verbal expectations that were said.
Watching a video of Jesus explaining a septic system was not on my bingo card for today, but here I am
Lol I love that you have a picture of "Barbecue Becky" in the thumbnail 😂😂😂
Home owners need to pump the septic tank more often! Here in Sweden they pump like every year.
Looks like it's 'bout time for ye ol' hydro jet in the leach field.
Hope you got a NAS or another long term storage solution just in case for all those videos.
Video and pics are a great way to protect the truth.
This video should be watched by your customers BEFORE your company comes out to service them. That way, there will be no misunderstanding what may be wrong when you arrive.
not everyone watches youtube...
When customers complain.....its always a bunch of crap !!!!!!!!!!!!!!!! LOL
Trees seed little tiny roots into my compost pile all the time. Those pipes might be loaded with roots.
My wife and I moved into our new constructed home last September. There are only 2 of us in the home. The home does have 3 full baths. I read somewhere we should have the filter checked yearly and the tank pumped every 3 to 5 years. What do you think?
Would would think that with the high cost to replace a septic system and over all repairs that people would maintain the property around the tanks and the field. Keep it mowed, dont allow random trees to sprout and go years with removal and maybe gravel around the entry points with edging so it doesnt fill with dirt when accessed
Leave w ton of water in tank i never once saw the bottom of the tank. So no way to know of it was cleaned all the way or not. I agree he has a problem with his drain field
You probably should have told the homeowner that they need a new drain fiend for about $6000.
That is the best description of how a shit box works, from the UK, but have a house in rural France. Which has a s...t box,
PM Dawn and septics are a great match.
Good information to know.
Hey! My septic is overflowing with water, we had it cleaned out a few years ago, and I believe there’s maybe a crack in the holding tank because the septic tank fills up within a day even when we’re not running water, We also have a high water table.
I’m guessing one of the baffles or pipes to the drainfield is clogged because of the overflowing.
What would you recommend for the situation like this?
How do you fix a clogged drain from field pipe?
Cool looking Crust Busters Hat
The best defense is a great offense. Offensively, or proactively, you are customer-centric, respectful of property, you act with transparency and integrity. If a customer insists what they want, you provide them with informed choices.
Perhaps you could have a pumping equivalent form similar to patients refusing care and signing an “against medical advice (AMA)” form. If you had a quick, tech savvy assistant to put the photo on the AMA form and state the consequences, perhaps customers might take it more seriously. I understand many people make choices because they don’t have the finances available. But making the warning serious enough and borrowing practices from other industries, it might sink in with customers.
With the example in the video, at the point where the customer would be faced with frequent pump outs, propose a schedule by time or volume and offer a small price break or every 10th pump is free. Pretty soon, they can do the cost break even point.
Again, you make me think about things. Thanks bro!
Septic pumping + set adrift on memory bliss = Win!
Love your videos - you guys are awesome!
It's unbelievable that that system still exists.
I live in an area that maybe getting city/county sewerage system, and/or wastewater collection system and currently everyone has septic systems. The biggest discussion is what to do with our current septic tank and drain filled if and when we get put on the sewerage system. Can you do a video on what it takes to close a system when it is no longer needed. Many of my neighbors have talked about converting their septic tanks into dry wells to use in their landscaping and gardens. Could you do a video about what it would take to do that?
They done that on my mom's street a builder wanted to build several new homes that didn't have sewer lines established so they decommissioned the entire block of houses on my moms street and hooked them up to city sewer for free ! 10 years prior I asked the city how much to hook into sewer they said minimum to start an account before digging into the street was $10,000 so that never happened until this contractor hooked us up for free ! They pumped the tank and collapsed the dome and filled with sand then backfilled the entire front yard and resodded the grass and even poured new walkway with cement !!
City sewer originally wasn't in this area of my mom's home when they built these homes in 1974 they ran sewer down the street in 1990 but we never hooked up to it !!
You're way more thorugh than my septic guy is.
ANY individual whom will seriously convert a 2-stroke auger/post-hole digger into a glorified "poop-smoothie" mixer/beater......⬅️simply is NOT the type that's going to do a half-ass pump-out job on ANY septic tank they're called out to pump!! I mean just the "MMMMMMMMMMMM" expression he can't help but to make after speaking the words "poop smoothie" alone is a guaranteed indicator that the man loves his job!💯
Does Rid X help?
I deal with crap everyday at work, but this is one job I don't think I could handle.
That spider look deadly. 😨
People should always check the inside of the toilet for leaks.
“Honk For Chocolate Milk” 😂
With a side of corn.
Is there anything a homeowner can put in the tank to prevent tree roots? My lines are not far from property lines and my neighbor planted trees a long his property line and I’m just trying to protect my lines.
Do you not stir the sludge into a smoothie to make it easier to suck out?
Let’s see what happens to the poo once it’s in the truck. Would be interested in seeing the disposal process
Typically gets hauled to your local city waste water plant. They have an offload you pump into and you pay for volume and leave.
Great video as always! Only thing is you should probably change that smoke detector battery 😂
😂😂😂 it was at my in-laws place. I’ll remind them
It’s all running in from the field !!! 1000 gallon tank turns into 2000 in no time !!!
I'm just trying to get informed myself, because I've moved into an older Single wide, and it's already draining out into the field.
Throughout these videos that I've watched, I don't hear how much it costs to suck the tanks out(?)
if it is over full it can drain back from the field
PM Dawn background music awesome
My parents house was built in 1950 and back then they used cesspools my parents bought the house in 1965 and replaced the cesspool with a what they had at back in 1973 was a single compartment septic tank made of concrete we do not have enough land a room for a leaching field we have what's called a leeching chamber I believe it's like 1500 gallons it's a big tank in the ground I believe it's made out of cinder blocks 7 ft Circle backfilled around the outside of the brick with crushed stone I took the cover off and it was brand new in there why doesn't anybody show a video of a single compartment concrete septic tank with a Leaching tank the septic tank is doing what it's supposed to do even though it's not a two chamber all the effulant is draining over from the tank working fine please make a video
Buying an old fixer house that's been vacant for 20 years and it has a septic system. What do you recommend with the septic system once I get the key to the house. First time dealing with septic.
I have just both myself a ceptic truck, must I apply for a permit to carry and transport waste?
Great informative video. Thanks.
What can a prospective home buyer do to have verified a home septic system is in good condition?
honk for chocolate milk?!?!? 🤢🤢🤢🤮🤮🤮🤮. I had mine pumped out recently, so my phone, naturally spying on me, keeps recommending your videos.
Love your vids, omit the background music while talking please.
Hey buddy. So for a family of 7 how often will you recomendé pump out??? Thanks
what do you do with the stuff you pump out? like were do you dump it? maybe a video
mmmmmght.. smells like a subscription.. great channel!
Dominic, I watch all your videos. I know from your channel that there is an inlet and outlet lid. My house has one riser that has a "wall" between the sides. That is where the pumper guys suck out the stuff. My question is, do you think I also have 2 more lids that are buried? I live in Iowa. I wish I could attach pics. This is driving me crazy. All I can see is a wall between the 2 tanks, I can't see any pipes.
We had an old Lister tank, circa 1965. It also had a center cleanout but when I got it pumped, the pump fellow said the lid was in three sections; the larger center with the cleanout and the two ends, where you can see the inflow and outflow pipes. Told me the biggest septic tank/leach field wrecker is fat. Doesn't get 'eaten' and coats the leach field pipes, which can't be cleaned when that happens.
@@chrishayden7016 Our tank was put in when we had our house built in 2000. Not new, but not ancient either. :)
What kind of spider was that?!?!
When I have my tank pumped on the inlet side the septic company always leaves a few inches in the tank, I asked and he told me that was normal. So I don't know??
Where are you located at and what does one 500 gallon cost to vacuum out?
i had my tank pumped, they pumped the water out, left the floating sludge, did me no favor,
was a friend's company was i did complain, just will not use again!!
How would a drain field work if you have a valve that you turn every now and then to redirect the drain field? (i pump every 2 years and turn it when i do)
Not much of a layer at the top when you opened the inlet, almost as if it had been pumped recently. I imagine they've had this problem for a while and have scammed other companies so they can keep limping the system along.
5:32 heart attack
If I have risers and am worried about my drain field flow, should I periodically open em up to check levels?
They were trying to get a new drain field for free.
Get em bro
Hey what’s up man I’m from El Paso tx and I’ve been having a problem here with my cesspool idk if I have a drain field or not but every time we pump it out it fills up within a month. I was wondering maybe you can help me out with some advice on what I could do or how I could find the drain field if I do have one thanks man your videos are great and just wished I knew someone that could do the jobs you do because since my mom lived here up until this day we still have the same problem
Simple. If you have a septic tank, you likely have a drain field / leach field. If you tank is filling quickly, likely the leach field is plugged and needs replacement. When your house was built, there was a building permit issued, part of that permit included a permit for the septic tank and leach field. You should be able to find a copy of the plan in the county records showing the location of your septic tank and the attached leach field. Otherwise, dig down into the dirt and determine the inlet pipe location on your septic tank (lets call that location 12 o'clock), find the edge of the tank follow it around to the 6 o'clock location. Dig down and you should find an exit pipe which leads to your leach field. See the diagram at 2:51 showing the exit pipe and how it splits into 3-4 legs of the leach field. If the leach field is plugged, you will need to dig it up and replace all the drainage pipe, gravel, etc. Cheers !
Do you have your own fresh water onboard the pump truck? Just curious
Did you saved the spider? Just asking for a friend…
They eat way to much corn!
Looked more like Minestrone Soup 🤮🤮🤮🤮🤮🤮🤮🤮🤮
They always will blame you. They figure they can get something for nothing.
Drain field need to be replaced
The cast iron pipe between the tank and distribution box actually got plugged up with rock hard deposits. Didn't know it until the tank ran over. In replacing the pipe that now weighed about 200 lbs, I found the concrete distribution box was turning into a soft mess. Replaced both with plastic. The leach field, made of red clay tile, is still going at 57 years.
whats the name of the song in the background? im jamming while learning😂
I suppose that you have gps coordinates as well? Just saying
Yes along with pictures of my truck on site
@@PoorPumperSociety thanks and amen.
Why does my tank only have one lid? Its from the 90s.
Im surprised you don't offer free camera inspections with each drain... Id think it would lead to more work.
camera inspections are a separate service
Bad business@@p_hat A quick camera inspection of the tank and the inlets/outlets is just a smart idea to get more business.
@@TruFrag camera inspections aren't quick by any means. If i tell someone they have a problem with their drainfield and recommend an inspection, it's an additional charge for the inspection. As well as any necessary remediation to resolve the underlying issue. the smart idea is charging for the labor.
When are you releasing "poop smoothie " song?
How much do you charge to pump a septic tank?